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  • 1. © ARRL 2010
  • 2. Your name, Call
    Position
    Email
    Phone
    (social networking sites, if any)
    LinkedIn Facebook
  • 3. “Inside HQ”
  • 4. Atlantic Division Leadership
    Director
    Bill Edgar, N3LLR
    Vice Director
    Tom Abernethy, W3TOM
  • 5. This is not HQ: 100 people won’t fit!
  • 6.
  • 7.
  • 8. First Stop: The Lobby
    Penny Harts
    N1NAG
  • 9. Chief Executive Officer
    Regulatory, National and International Spectrum Management, Advocacy, Government and Public Relations
    Dave Sumner, K1ZZ
  • 10. CEO’s Office
    Regulatory InformationDan Henderson, N1ND
    Member and FCC LiaisonFCC Rule Book
    Volunteer Counsel and Engineers
    Media & Public RelationsAllen Pitts, W1AGP
    PR Campaigns PR Committee PIO and PIC Liaison
  • 11. Chief Development Officer
    Voluntary Contributions:
    Diamond Club
    Diamond Terrace
    Maxim Society
    Spectrum Defense Campaign
    Education and Technology Funding
    And more….
    Mary M. Hobart, K1MMH
  • 12. COO Responsible for:
    ARRL Lab
    Business Services (Advertising)
    Educational Services
    Membership and Volunteer Programs
    Publications
    Sales, Marketing and Membership
    Volunteer Exam Coordinator
    Web Content
  • 13.
  • 14. The ARRL Lab
  • 15. The ARRL Lab
    • Product Review
    • 16. Technical Information Services –
    Answers your technical questions
    • RFI Issues
    Helps analyze and solve member RFI problems.
    • Industry Regulatory Support
  • Screen Room
  • 17. Line Impedance Stabilization Network
  • 18. ARRL Lab Staff
    Ed Hare, W1RFI Manager
    Zack Lau, W1VT Technical Support Engineer
  • 19. ARRL Educational Services Dept.
    If you need help or resources teaching a licensing course.
    Debra Johnson, K1DMJ
    Educational Services Manager
  • 26. Public Service and Emergency Management Course
    for Radio Amateurs
  • 27.
  • 28. Public Service and Emergency Management Course
    for Radio Amateurs
    • All new material
    • 29. Combined former Emcomm 2 and 3
    • 30. Course Material Open to Members
    • 31. FEMA Courses Required
    • 32. SM Recommendation Required
    • 33. On-Line Test
  • Membership & Volunteer Programs Department
  • 34. Membership & Volunteer Programs
    Dave Patton, NN1N Manager
    Norm Fusaro, W3IZ
    Assistant Manager
    AH2U, 8Q7WQ, KC6KW, 8P9KW, VR2.WX3N, KJ9W/KH2, W9QA/6Y5, YV7/NT1N, OH2/NT1N
  • 35. ARRL Awards:
  • 36. MVP Department
    Awards Manager
    Award Questions on:
    We processed 8,000 DXCC applications in 2009
    http://www.arrl.org/blog/
    Bill Moore, NC1L
  • 40. 32,000 Users
    273 Million QSOs
    www.arrl.org/lotw/
  • 41.
  • 42. Membership & Volunteer Programs
    Over 2,000 ARRL Affiliated Clubs
    Norm Fusaro, W3IZ – Club Support
    Operating Events and Contests:
    • 12 Contests Per Year
  • Contest Branch Manager
    SeanKutzko, KX9X
    Also: KF9PL/6Y5, 6Y7M (1994)
    V2/KX9X, V26NA (1997)
  • 43.
  • 44.
  • 45. The ARRL Outgoing QSL Service
    We received about 650,000 QSL Cards in 2009
    Rose-Anne Lawrence,
    KB1DMW
  • 46. MVP Department
    Field Support
    Mike Corey, W5MPC
    New EP&R Manager
    Steve Ewald, WV1X
    Field Support Staff Supervisor
  • 47. Amateur Radio Emergency Service
    ARES
    Field Organization
    9,000 + Volunteer Leaders
    SM, SEC, DEC, EC
    Support, Training, Organization
    Free Monthly ARES E-Newsletter
  • 48. Relations with Served Agencies:
    The American Red Cross
    The Salvation Army
    FEMA
    NPSTC
    MARS
    REACT
    Skywarn
    And many others
  • 49.
  • 50. ARRL Publications
  • 51. ARRL Publications
  • 52.
  • 53.
  • 54. 150 Books
  • 55. 7 Electronic Newsletters
    ARRL Letter
    ARES E-Letter
    ARRL Contest Update
    Club News
    Instructor’s Newsletter
    Contact –Public Relations
    VEC News
  • 56. Steve Ford, WB8IMY Publications Manager and author
    Joel Kleinman, N1BKE QST Managing Editor
    “Dr.” Joel Hallas, W1ZR
    Senior Technical Editor and
    author
    ARRL Publications
  • 57.
  • 58. ARRL Business Services
    • Advertising Sales for:
    • 59. QST, NCJ, QEX
    • 60. ARRL Publications
    • 61. E-Newsletters
    • 62. Wholesale Book Dealers
    • 63. The ARRL Auction
  • Advertising
  • 64. Marketing and Membership
    Excellence in serving members and customers is our
    Number One Priority
  • 65. Marketing and Membership
    Questions about:
    Membership
    Circulation (QST, NCJ, QEX)
    Publications and Product Sales
    Order Fulfillment
    Customer Service
  • 66. Marketing and Membership
    Amy Hurtado, KB1NXO
    Customer Service Manager
    Bob Inderbitzen, NQ1R
    Department Manager
    Diane Petrilli, KB1RNF Membership Manager
  • 67.
  • 68. Volunteer Exam Coordinator (VEC)
    Maria Somma, AB1FM,
    VEC Manager
  • 69. Volunteer Exam Coordinator (VEC)
    Questions:
    Where do I go to take the test?
    When will my license be issued?
    How do I renew my License?
    How do I get a Vanity Call Sign?
  • 70. Volunteer Exam Coordinator (VEC)
    ARRL VEC Administers 72% of All Amateur Radio Exams
    32,000 Volunteer Examiners
    Over 44,595 exam elements administered in 2009
    6,359 Sessions in 2008
  • 71. ARRL Information Technology Team
    Hugh Brower KB1NFI, Micah Murray W1MJM, Jon Bloom, KE3Z Manager
  • 72. www.arrl.org
  • 73.
  • 74.
  • 75. W1AW
  • 76. W1AW
    Hiram Percy Maxim Memorial Station
  • 77. W1AW
    Joe Carcia, NJ1Q, Station Manager
    and Bulletin Transmitters
    Audio Console
  • 78. W1AW Operating Studios
    Open for Visitors and Guests
  • 79.
  • 80. ARRL Washington DC Office
    Chief Technology Officer
    Brennan Price, N4QX
    Represents Amateur Radio with Federal and International Regulatory Agencies and Professional Associations
  • 81. Additional ARRL Staff:
    • ARRL Mail Room
    • 82. ARRL Warehouse
    • 83. Building Management
    • 84. CFO Staff / Accounting/HR
    • 85. Writers, Editors & Columnists
  • All of us at the ARRL are here to serve you, our members, and to advocate and advance Amateur Radio.
  • 86. On behalf of all of us at ARRL, we thank you for your support.
  • 87. Thank You
    © ARRL March 27 2010