Cultural Awareness

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Cultural Awareness

  1. 1. <ul><li>Attitudes & Behaviour </li></ul><ul><li>“ Cultural Awareness” </li></ul>
  2. 2. Structure of Presentation <ul><li>What is Culture? </li></ul><ul><li>Understanding Cultural differences </li></ul><ul><li>Dealing with Cultural differences </li></ul><ul><li>See some experiences… </li></ul>
  3. 3. Take this to your reality <ul><li>During this class … </li></ul><ul><li>Talk about your experiences… </li></ul><ul><li>If you agree or no! </li></ul><ul><li>Talk about you contact with other cultures… </li></ul><ul><li>Express your thoughts! </li></ul>
  4. 4. Culture <ul><li>A shared system of </li></ul><ul><li>meanings, </li></ul><ul><li>beliefs, </li></ul><ul><li>values </li></ul><ul><li>behaviours </li></ul><ul><li>through which experience is interpreted and carried out </li></ul>
  5. 5. Culture Is .. <ul><li>Relative </li></ul><ul><li>Learned </li></ul><ul><li>Collective </li></ul><ul><li>Changes over time </li></ul><ul><li>Complex responsive process </li></ul>
  6. 6. Forces Shaping Individual Culture Personal Culture Values World-views Beliefs Behaviours Urbanization Migration Minority Experience Cross-cultural Adjustments Profession Gender Language Education Industrialization Social background Ethnic background Religion Nationalism Colonisation
  7. 9. Dangers! <ul><li>Stereotypes </li></ul><ul><li>Prejudice </li></ul><ul><li>Ethno-centric perspectives </li></ul>
  8. 10. Understanding Cultural differences <ul><li>Eating habits </li></ul><ul><li>Asia - chop sticks </li></ul><ul><li>Europe - knife and fork </li></ul><ul><li>Clean right hand in some countries </li></ul><ul><li>Common plate </li></ul>
  9. 11. Understanding Cultural differences <ul><li>Eating habits </li></ul><ul><li>Beef </li></ul><ul><li>Pork </li></ul><ul><li>Horse </li></ul><ul><li>“ Everything that moves” </li></ul>
  10. 12. Understanding Cultural differences <ul><li>Eating habits </li></ul><ul><li>Pork not eaten by Muslims for religious reasons </li></ul><ul><li>Christians keep horses, dogs and cats as pets </li></ul><ul><li>Fish is neutral </li></ul>
  11. 13. Understanding Cultural differences <ul><li>Religion </li></ul><ul><li>Religion – an important place in many societies </li></ul><ul><li>Knowledge of religion of host nation very important </li></ul><ul><li>Respect religious beliefs </li></ul>
  12. 14. Understanding Cultural differences <ul><li>Family and Gender </li></ul><ul><li>Elders are highly respected in some cultures </li></ul><ul><li>Understand family ties </li></ul><ul><li>Different gender beliefs and views </li></ul>
  13. 15. Understanding Cultural differences <ul><li>Communication </li></ul><ul><li>Language is culture specific </li></ul><ul><li>Avoid use of idiomatic expressions </li></ul><ul><li>Humour </li></ul>
  14. 16. Understanding Cultural differences <ul><li>Body Language </li></ul><ul><li>Gesture/body language have different meanings </li></ul><ul><li>Smile will never be misunderstood </li></ul><ul><li>Polite handshake is accepted in most cultures </li></ul>
  15. 17. Understanding Cultural differences <ul><li>Dress Code </li></ul><ul><li>Depends on culture, customs, traditions and climate </li></ul><ul><li>Adapt to local customs </li></ul>
  16. 18. Understanding Cultural differences <ul><li>Traffic </li></ul><ul><li>Peacekeeper die in traffic accidents </li></ul><ul><li>Different traffic conditions </li></ul><ul><li>Respect local traffic laws </li></ul><ul><li>Adapt to local conditions </li></ul>
  17. 19. Understanding Cultural differences <ul><li>Time </li></ul><ul><li>People have different concept of time </li></ul><ul><li>Need to understand </li></ul><ul><li>“ You have the clock, we have the time” </li></ul>
  18. 20. Building Cultural Awareness <ul><li>Understand your own culture </li></ul><ul><li>Understand and accept logic of other cultural frameworks </li></ul><ul><li>Cultural differences as unique and creative problem-solving opportunity </li></ul>
  19. 21. Host Country’s Culture <ul><li>Knowledge of history, culture, customs and traditions </li></ul><ul><li>Background for the conflict </li></ul><ul><li>Expectations from “Blue Berets” </li></ul>
  20. 22. Cultural Shock <ul><li>Unfamiliar: </li></ul><ul><ul><li>Language </li></ul></ul><ul><ul><li>Climate </li></ul></ul><ul><ul><li>Currency </li></ul></ul><ul><ul><li>Road signs </li></ul></ul><ul><ul><li>Colleagues </li></ul></ul><ul><li>Adaptation process </li></ul>
  21. 23. The Adaptation Stages <ul><li>Honeymoon </li></ul><ul><li>Initial confrontation </li></ul><ul><li>Adjustment crisis </li></ul><ul><li>Recovery </li></ul>
  22. 24. The Adaptation Stages STAGE SITUATION APPROACH REACTION Honeymoon First exciting contact with new culture Observe Excitement; Curiosity; Slight concern Initial confrontation First intensive feeling with new culture Solve problems in familiar ways Confusion; Mystified about; Others behaviour
  23. 25. The Adaptation Stages STAGE SITUATION APPROACH REACTION Adjustment crisis Problems intensify Experimentation with new behaviours Frustration; Anger; Confusion about Recovery Sense of belonging to culture emerges New strategies to help one function effectively New culture is understandable; Enjoying many aspect of it
  24. 26. Cultural Awareness <ul><li>“ If you are </li></ul><ul><li>Humble </li></ul><ul><li>Respectful </li></ul><ul><li>Friendly </li></ul><ul><li>you will always be fine” </li></ul>
  25. 27. Case Studies <ul><li>The market place </li></ul><ul><li>The toilet experience </li></ul><ul><li>To walk hand in hand </li></ul><ul><li>Movement control at the airport </li></ul><ul><li>The gift </li></ul>
  26. 28. Summary <ul><li>Cultural awareness is increased by giving you the most common examples </li></ul><ul><li>This is the first step to handle cultural differences positively, avoid conflicts due to misperception and to make you interact positively with host cultures </li></ul>
  27. 29. Summary <ul><li>Closely related to “Code of Conduct”, where you get written rules. </li></ul><ul><li>In culture you may find few written rules, but make sure, you know and obey them </li></ul>

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