Risks Of Social Networking

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Presentation delivered at the Legal Risks of Social Networking Seminar

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  • Run through the scenarios – what they are doing wrong and what they are doing right.
  • Risks Of Social Networking

    1. 1. Crisis management in the era of YouTube<br />Legal risks of social networking for employers<br />16 February 2010<br />Presentation by:<br />Samantha Ford<br /> Hosted by: Rostron Carlyle Solicitors<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    2. 2. What are the kind of events that could cause a crisis in your organisation?<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    3. 3. Some of the big ones<br />Domino’s pizza<br />Eurostar<br />Toyota<br />Maclaren<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    4. 4. The one area that nearly always falls short in any crisis is communication<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    5. 5. Acknowledge, listen and take action<br />Communicate clearly and consistently<br />Be honest<br />Demonstrate that you are listening<br />Acknowledge concerns<br />Learn from your mistakes, improve and deliver on your promises<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    6. 6. Copyright Adarna Consulting Pty Ltd 2010<br />
    7. 7. Where to from here?<br />Revisit your existing plans and strategies<br />Are they adequate?<br />Do they address the risks described today?<br />Are they adaptive to different kinds of events?<br />Do they account for the different types of communication methods that may be required?<br />Call Samantha for some help 0437 876 471 or email:Samantha.Ford@adarnaconsulting.com.au<br />Copyright Adarna Consulting Pty Ltd 2010<br />
    8. 8. Questions?<br />Copyright Adarna Consulting Pty Ltd 2010<br />

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