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Incorporating Technology into Customer Service
 

Incorporating Technology into Customer Service

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Ali Asaria of Well.ca presents on Incorporating Technology into Customer Service.

Ali Asaria of Well.ca presents on Incorporating Technology into Customer Service.

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    Incorporating Technology into Customer Service Incorporating Technology into Customer Service Presentation Transcript

    • Ali Asaria - CEO, Founder January 2010 Friday, January 22, 2010
    • Friday, January 22, 2010
    • (New design launching Jan 2010) Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • Our Customers Friday, January 22, 2010
    • Friday, January 22, 2010
    • Friday, January 22, 2010
    • “Lots of products to choose from, easy navigation, fast easy checkout, and super-fast shipping!!! Fast, zippy, and totally un-hassley! Great customer service, and communication!!! Thanks!!! :)” Susan - Stella, Ontario Friday, January 22, 2010
    • Livechat from the other day: Friday, January 22, 2010
    • launch of free shipping Friday, January 22, 2010
    • A story about Turtles Friday, January 22, 2010
    • Customer Care • Is being nice good for business? • Things we try to do at Well.ca: • Hand written notes • Answer all questions • Easy returns • Do Recommend competition • Do apologize when we make mistakes • Don’t time calls Friday, January 22, 2010
    • Well.ca Ali Asaria ali@well.ca Friday, January 22, 2010