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Assig2

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knowledge workers

knowledge workers

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    Assig2 Assig2 Presentation Transcript

    • What is knowledge? “Knowledge is information that has been incorporated into someone’s view of the world”.
    • Who are knowledge workers? “Knowledge workers are people who  spend most of their working time dealing with data or information or knowledge”.
    • Knowledge workers use….
    • Powerful technological and communication Tools that enable the acquisition of information from sources both external and internal to the company.
    • Knowledge workers need to gain competence in three areas:
    • 1.Information: Questioning  Finding  Assessing  Using 
    • 2.Interaction: Networking  Team working  Dialoguing 
    • 3.Intellect: Analysing  Reflecting  Creating 
    • In order to solve problems and produce results, knowledge workers need to communicate with others with similar interests and needs.
    • The Knowledge workers of today need to be competitive
    • The knowledge workers also need to be goal oriented in order to be able to help the organisation.