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2011 cookie training flint hills

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This is a Cookie Sales training presentation, specifically arranged for the Flint Hills region of GSKH.

This is a Cookie Sales training presentation, specifically arranged for the Flint Hills region of GSKH.

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  • 1 ) The annual Girl Scout Cookie activity connects Girls Scouts through time. It is our shared history, our collective experience, our cherished tradition. We are its keepers. We are its future. How many of you sold cookies as a Girl Scout? * What do you remember about selling cookies? 2) Beyond being a cherished Girl Scout tradition, the Cookie Sale support the Girl Scout mission through program elements and funding . Remember, the sale should focus on the processes of Girl Led , Learning by Doing , and Cooperative Learning . As a program activity, what can girls learn (and volunteers) learn by participating in the sale ? What can you help teach the girls through the sale? Set goals… working to achieve goals by developing action plans Business Ethics…entrepreneurship, marketing (new online marketing) People Skills…public Speaking, Communication skills Decision Making… Money Management…financial literacy, budgeting, money handling These program elements make the Cookie Sale the nation's premier financial literacy and entrepreneurship program . It take y ou make this possible. Without you , the sale is just like every other fundraiser. 3) And, it of course the Cookie Sale provides funding to enable Girl Scouts to fulfill it’s mission : “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.” What does the Cookie Sale provide funding for? Cookie Credits…summer programs, council events, troop trips, destinations, purchase items from Council Shops. Troop Proceeds… What does your troop plan to use funding for? Service Unit Proceeds… How does your SU use the fund? Council Funding…maintain camps and facilities, provide programs, etc.
  • Shout Outs! Belgian-style caramelized cookies. No HFCS! New packaging! ABC eliminating the use of over 150 tons of paperboard.
  • Here’s how the cookie crumble at $ 3.50 per box of cookies $ .36 - To girls (.30¢ in cookie credits and .06¢ in recognitions) $ .35 - To troops for programs, activities and supplies $ .01 - To service units for programs, activities and supplies $ .90 - To cookie baker for cookies, printed materials and website $ .02 - For sale expenses such as postage and toll-free phone $ 1.86 - For program and services, such as girl programs, volunteer services, financial assistance and facility operations
  • Girls earn $10 in cookie credits for each 30 boxes sold. When are cookie credits available? April 1 What can girls use their cookie credits for? Summer programs fees (camps and events) Council events Council-approved trips Troop trips Destinations To purchase items in the Council Shops. See the Family Guide for complete details. Be sure to cover this information with the parents and girls, so they understand how the Cookie Sale directly benefits their daughter. And, they can set goal based on the number of cookie credits the girl needs to earn her way to camp. Note: If a girl sells 500 boxes her cookie credits increase to .45 cents per box for each box she sold.
  • Recognitions follow the Owl Mascot and Count Me In Theme. What’s New? Cookie Share, Patch, Gift Cards, 1,000+ Party 50 & 75: achievement bars 100: String Bag with GSKH custom imprint) 150: Bracelet Kit 200: T-shirt with GSKH custom imprint (you will need girl’s sizes to enter into SNAP) 250: Mini FM Radio 300: Messenger Bag 350: Fleece Owl 450: Hoodie (you will need girl’s sizes to enter into SNAP) 500: Fleece Blanket or $15 Gift Card (you will need to enter choice in SNAP) 500: Achievement Party at Exploration Place. Girls will be mailed an invitation. 750: $50 Gift Card 1,000: iPod Nano, Nintendo DS Lite, iPod Shuffle, or Flip Camcorder (you will need to enter choice in SNAP) Recognitions are cumulative , except for the Achievement Bars. Bars are rounded down to the nearest bar available. Place recognition order in SNAP between March 14 and 24. Girls will choose gift cards to: Build-A-Bear, Wal-Mart, iTunes, Pizza Hut, Claire’s, Freddy’s Frozen Custard, Toys-R-Us, Amazon.com, Applebee’s, and Carlos O’Kelly’s. Recognitions delivered in April. Gift Cards and 1,000+ recognition items will be distributed at the 500+ Party..  
  • Cadettes, Seniors and Ambassadors may opt-out of the Recognition Items to receive . 5 cents more per box in troop proceeds. Contract is due February 8 to the Council Office. This is the date the initial order is due, so this gives troops plenty of time to discuss and get signatures. Girls will receive: - Theme Patch, if they sell 25 boxes of cookies - Cookie Credits, if they sell 30+ boxes of cookies - Special event invitations to the 500+ and 1,000+ Parties
  • Council Goal: 1,419,000 boxes. This is a 2% increase of the cookies sold last year. Why do we create goals and why are goals important? Did you know the #1 way to increase sales is to set a goal and communicate the goal to customers? Customers love to learn about girl’s goals and what their goal helps them achieve Example: My goal is 500 boxes, so I can attend the 500+ Event at Exploration Place. Help girls create a simple goal statement to tell their customers. What are things you can help girls to consider when setting Cookie Sale goals? Number of boxes sold last year Number of boxes to reach the incentives they want Calculate the number of boxes to reach an objective such as paying way to camp, trip, program, and /or event. Look at the average number of boxes girls usually sell. Average last year was 145 boxes What’s the highest number of boxes a girl sold last year to help them be realistic). Top seller last year sold 1,300. Remember to track and report progress toward goals! Use the goal worksheet in the Volunteer Guide to the Cookie Activity Booklet to create a goal worksheet for Service Unit and Troops. You can print the poster for each girl from the Volunteer Section of www.abcsmartcookies.com under goal setting > tracking. You’ll find goal setting activities and worksheets here, too. What’s another great tool for girls to set and track their goals? Catch Goals on www.abcsmartcookies.com! (next slide)
  • Girls can earn a Goal Getter Patch by setting, tracking and achieving their goals at Catch Goals on www.abcsmartcookies.com Log on to www.abcsmartcookies.com and click on Girls > CookiEZone > A ge Level > My Goals . Girls enter their first name and 5-digit troop number, and then set their goals to have your best Cookie Sale ever. Girls should track their progress and enter the total number of packages they sold by March 13. By setting and tracking their goals, they will earn a Goal Getter Patch ordered for them by the Council. The Patch will be delivered with their other recognition items. Don’t forget to help girls celebrate when they reach their goal! What are things you could do to celebrate? Troop Party Give them a certificate printed from the “Art Gallery” at www.abcsmartcookies.com found under “stationary & more”.  
  • Cookie Kickoff Highlights. Encourage girls to attend the Cookie Kickoff. There will be lots to learn and they’ll have lots of fun in the process! Encourage parents to attend. It’s a great way to start getting them engaged in their daughters cookie sale. There will be things for parents to learn, too. Taste New Shout Out Cookies Preview Cookie Recognitions Play cookie theme games Make & take home a fun craft. Learn about the cookie share, safety, setting goals, and more! Service Units conducting the Kick off for their Service Unit will receive a Kickoff Supply Bag. Activities Guide Balloons Buttons
  • Participation is voluntary, but encouraged due to the benefit that girls receive by participating. Girls are eligible to participate in the Cookie Sale if they: Are Currently Registered. Are current with their financial obligations, that is they have no past sale shortages or outstanding checks. Have a signed Parent Permission and Responsibility Form. If a form is not signed and retained, the Troop Cookie Manager becomes responsible for the money and collecting the money from the girl/parent.
  • Parent Permission Form All girls must return a signed form to participate in the Cookie Sale. Collect signed forms before distributing Cookie Order Sheet to girls. Keep copies of the forms. If there is a Girl Shortage (uncollected money from girl) the Troop Cookie Manager will need to submit the Parent Permission Form to the Council. The parent is only liable for the money, if they signed a permission form.
  • When can girls begin selling and taking orders? Encourage girls to be honest and fair by starting selling on January 22. Girls who do not follow the sale dates and guidelines can lose their eligibility for cookie recognitions and cookie credits. When do girls collect the money from their customers? At the time they deliver the cookies. Each year we get calls from customers who paid for cookies, but never received their cookies. Please help us avoid this situation, by instructing the girls to not take money until they deliver cookies. Can girls continue selling after they turn in their initial order? Yes, they should continue selling through March 13 . Where can girls sell cookies? Girl Scouts of Kansas Heartland should sell cookies within our 80-county jurisdiction. There are no restrictions, however, on where girls can sell within our Council. No girl or troop has exclusive right to any town, area or street. Take order card/cookies to parent’s workplace, dentist office, hair salon…everywhere you go! Troop and girls may not set up booths at businesses without permission from their Regional Office. Selling cookies in a business setting without girl involvement does not support our position that this is a girl activity and is prohibited.
  • This is the 3 nd year for Daisies to participate in the Cookie Sale. Additional guidelines to keep them safe. Daises should: Sell only to family and friends. They may not participate in Booth Sales. Be under one-on-one supervision at all times Have their parents handle their cookie money
  • Table discussion about safety. Ask each table to discuss a different topic related to safety. Safeguarding Girls – What kind of Adult supervision need for each Girl Scout level…Daisy, Brownie, etc. ? Safeguarding Girls – Identify general safety tips when girls are out selling Safeguarding Cookies – What to troops/girls need to do to safeguard cookies? Safeguarding Money – Identify safe money handling guidelines Recap…safety is our first concern during the Cookie Sale! Adult Supervision Adults must monitor, supervise, and guide the sale activities of all age levels. Adults must accompany Girl Scout Daisies, Brownies and Juniors when they are selling, order taking or delivering cookies Girl Scout Cadettes, Seniors and Ambassadors who participate in door-to-door sales must be supervised by an adult. Girls always use the buddy system. What are other good safety practices for girls to follow? Use safe pedestrian practices, especially when crossing intersections, alleys, or walking in parking lots. Never enter someone’s home when selling or delivering cookies. Never approach a vehicle to sell to someone. Don’t sell door-to-door when it’s dark outside. Girl should only use their first name only , troop/group number and council name. Personal e-mails, telephone or address of girls should never be used. Use a designated adult’s telephone number and/or group e-mail overseen by an adult. What are some safety guidelines for storing cookies? Select a cool, dry, clean and easily accessible area to store the cookies Do not place cookie cases or boxes directly on a garage floor Store cookies out of reach of animals. Dogs especially like to eat cookies! Store away from cigarette smoke Store away from car fumes Store away from dirt and dust. Do not store in direct sun light or in a car on a warm day. Money Each year, we receive numerous reports of cookie money being lost or stolen. Please take precautions so this doesn’t happen to you. If money is stolen, the parent or cookie manager is still responsible for the money due. Encourage parents to safeguard their daughter’s cookie money. Keep in a safe and secure place. Cookie Managers should frequently deposit money into the bank
  • What’s okay to use on posters, e-mails, internet, cards, etc.? Safe Adult or girl’s first name Adult’s phone number Adult’s e-mail address Troop’s e-mail address Troop Number Unsafe Girl’s last name Girl’s phone number Girl’s e-mail address Girls home address
  • Safety-Wise states: Girls can use e-mail and age-appropriate Internet functions as online marketing tools to let family, friends and former customers know about the sale and collect indications of interest. Any use of the Internet as an online marketing tool by councils and girls must adhere to current GSUSA and Internet provider guidelines related to: safety, internet etiquette, age requirements, parent permission, adult oversight and council jurisdiction. This means girls may promote the cookie sale and take cookie orders via email and text messaging. Girls 13 and older may also use social networking sites, such as Facebook, MySpace, and Twitter, as long as they have a parent’s permission, are under adult supervision, and follow Safety-Wise guidelines. Girls 13 and older may use YouTube for marketing, but must have parental permission and council approval of what is to be posted. As a Girl Scout, girls must never use or post a personal e-mail, personal street address, or phone number on a site. Instead use an adult’s e-mail address or troop/group e-mail address that is monitored by an adult. Girls must direct customers to an offline point of sale for payment and cookie delivery. Under no circumstances can girls or their parents take money over the internet for a Girl Scout product sale or sell cookies through online auction sites such as e-Bay or Craigs List. All girls must read and sign the revised Girl Scout Internet Safety Pledge with a parent or guardian, if they are using the Internet. Access the form at www.girlscouts.org . Please reference www.lmk.girlscouts.org for guidance around social network safety.
  • To participate in the Cookie Sale each Troop must: Have completed a Finance Summary for the 2008-09 year Register all the girls in their troop Have a Troop bank account Submit a Sure Check Form to the bank. This only needs to be done once, so if you did this for the Fall Sale you do not need to do this again. The Troop Cookie Manager Agreement must be signed and submitted to the Service Unit Cookie Manager ACH Debit Form turned in. Troop Cookie Managers need to attend cookie training.
  • Troop Cookie Managers need to read and sign the Troop Cookie Manager Job Description and Agreement. The Agreement should be turned into the Service Unit Cookie Manager before the Troop Manager receives their Troop’s materials or cookies. The Service Unit Cookie Manager gives Agreements to the Council.
  • Give each table pieces of paper with either the SU or Troop Cookie Managers responsibilities (without the dates) and ask them to identify if the responsibilities are SU or Troop. And, put the responsibilities in order they need to be done. Then review as a group 1. Input the Delivery Station information into SNAP by Dec. 12. Why is this important? This is where your cookie will be delivered. If this information is not correct, the cookies will be delivered to the wrong place! 2. Conduct Troop Cookie Managers Meeting and Distribute Troop Materials by Jan. 9 This is the meeting where SU Managers explain the Cookie Sale and procedures to the Troop Managers and distribute materials to the troops. If you would like assistance at this meeting, please let Council staff know and they will try to attend. 3. Review orders in SNAP by Feb. 4 at 5:00 p.m . SU managers are responsible for making sure troops have entered their initial orders correctly in SNAP. SU should not enter the orders for the troops, unless a troop manager doesn’t have internet access. 4. Prepare for Cookie Deliveries: Feb. 8-21 SU Managers need to be available to accept the delivery of the cookies and sort them for the troops to pick up. Ask troops to help you with the task of sorting. 5. Schedule & Conduct Audits with Troops: March 10-14 Schedule times with troops in advance and remind them of their audit date/time. Review the audit process in the SU Guide and follow it. 6. SU Audits at Regional Offices: March 15 & 16 7. Distribute Cookie Recognitions: April
  • Basic Steps of Troop Cookie Manager’s Job. See details in Troop Cookie Managers Guide Schedule & Conduct Meeting with Parents & Girls by Jan. 15. It is important the you meeting with the parents, too. Let the parents know how they can help their Girl Scout be successful. Verify all the girls are registered and update girls in SNAP (prior to Jan. 15) Girls need to be input into SNAP exactly as their name in Listed on the Council’s Roster. If the name is not exactly the same, we will have trouble uploading her cookie credits to Ultra Camp. If girls are not registered they will not receive their cookie credits. Manage the girls orders Collect the girls initial orders on Feb. 1 & 2. Contact girls to remind them of this deadline Input and Manage Cookie Orders in SNAP. Cookies you pick up at the cookie cupboard must be transferred to the girls Initial orders due in SNAP by Feb. 3 at Midnight. Do not wait on late orders, go ahead and submit the orders you have. 4. Manage Cookie Distributions. Pick-up initial cookie order from your SU Managers Sort and cookies for the girls to pick up from by Feb. 21 Coordinate with girls and cupboards to pick-up more cookies and make exchanges prior to March 8
  • New this year is the Volunteer Guide by Grade Level! What’s Inside? - Goal Poster - Flyers - Booth Sign - Activities - and much more! Find it online at www.abcsmartcookies.com
  • Please take time to read the guide cover to cover. And, keep it hand for future reference! In the front of the guide is a timeline for easy reference. The guide gives step-by-step instructions for the Cookie Sale: Sorting and packaging materials Meeting agenda Cookie ordering Cupboard information Cookie Delivery information Audit information. PLEASE read the audit section to preparing for audits. If you have a question, you will likely find the answer in the guide. The Troop Guide has the forms you will use in the back, such as the opt-out form and bank forms.
  • ACH Debit Form Please complete this form at training. Service Unit Managers should collect the forms and mail to the Council Office prior to February 13. Deadline to receive form is February 8 , before troops pick up cookies. Troops will not be able to pick up cookies until this form is completed with a voided check attached. GSKH will begin debiting troop accounts on March 23 for the amount due per signed Troop Balance Summary printed from SNAP. If a Troop Manager did not sign a Troop Balance Summary and/or audit, the funds will be debited based on the Troop Balance Summary in SNAP
  • Bank Authorization Form Authorization for bank to send NSF checks to Sure Check Brokerage. Submit form to bank of your troop account before the Cookie Sale begins . Form only needs to be submitted once to the bank, if you completed for the Fall Opportunity Sale you do not need to do this again. Ask your bank what fees (if any) your troop account will incur. If there are fees, contact the Council before the sale and we will try to get the fees waived. If the Council is not able to get the fees waived, the troop is responsible for the fees.
  • Bad Check Recovery Procedure and Form Follow procedures to receive reimbursement from GSKH for NFS checks. GSKS will only reimburse NFS checks, if a form to send return checks to Sure Check Brokerage was submitted to the bank and processed prior to the start of the current sale. The request for reimbursement must be received by GSKH within 30 days of the chargeback to your troop account. Only checks made payable to the troop and deposited into the troop account within 30 days from the date the check was written will be reimbursed. Do not accept any payments to cover the check from the returned check account holder, after receiving the chargeback notice from the bank.
  • When taking checks for cookies? Girls should only take checks from people they know. Checks should be made payable to the troop. Accept checks only if it has the customer’s name, address, and phone number imprinted on the check. Write the customer’s driver’s license number on the check. Don’t accept checks over $50.00. This applies to checks from parents, too. If a parent wants to write a check over $50.00, ask for a cashiers check.
  • When do you need to write a receipt? Write a receipt for all transactions of product and money. White receipt copy goes with the product and money. Keep the receipts for future reference and bring them to your audit. Please write neatly. The signature should be legible.
  • Printed Materials for Girls and Parents Family Guide is available in Spanish. Please review guide with Girls and Parents . - How parents can help their girl - Internet Marketing - Cookie proceeds pie chart - Cookie Share - Safety information - Cookie Credit information 2) Parent Permission Form : MUST BE SIGNED! (in Spanish, too) - Shortage Policy and Procedure on back side 3) Cookie Order Sheet: (Review on next slide) 4) Cookie Share Receipts : Receipts for girls to give to Cookie Share Customers. (Review on next slide) 5) Money Envelopes: - Write date money is due on envelope - Hand out when girls pick up cookies.
  • Cookie Order Sheet Selling tips, safety, order grids, recognition item photos, and more. Please review with parents and girls. Make sure girls write in their goal and know how to fill it out the order grid. What are uses for the multiple order grids? Parents can tear off one section and use to take to work, for example.
  • Who has participated in a cookie share program in the past? Council Wide program this year! The Cookie Share program gives girls an opportunity to learn about philanthropy and community service. It’s easy to participate! When selling cookies, girls ask customers, if they would like to purchase an extra box (or more) of cookies to donate to our military troops or to one of the other charities listed on the Cookie Share receipt. Customers fill out the Cookie Share receipt and the girl indicates the number of boxes on the Cookie Share column of the order card. If the customer only purchases cookie shares, collect their money at the time of the sale. If the customer also orders box(es) of cookies, wait and collect their money when the cookies are delivered. Turn in the Cookie Share receipts and money to the Troop Cookie Sale Manager. The Council delivers the cookies to the selected organizations Organizations: McConnell AFB and Kansas National Guard Kansas Food Bank Catholic Charities Local Food Pantries Treat the Troops Events: Girls and the public are invited to donate cookies through the cookie share program and write cards to send with the cookies to our military troops. Goal is 12,000 boxes to the Cookie Share Program.
  • Receipt Steps Customer and Girl completes the receipt Girl gives customer the receipt copy Girl gives original receipt to Troop Cookie Manager Troop Cookie Manager enters the number of boxes in the cookie share column of the cookie order grid in SNAP Troop Cookie Manager turns in the receipts at their audit Service Unit Manager turns in the receipts to the Council Council delivers the cookies to the agencies Note: Customers can not select the variety of cookies that are donated to the agencies. The Council will donate the cookie varieties that are available in the cookie cupboards after the sale is over.
  • New this year there are Mystery Houses for Girls to Find! Girls walking about their neighborhood selling door-to-door and maybe lucky and find a Mystery House. Girls who find a Mystery House will win a $5.00 Council Shop credit and their troop will be entered into a drawing for a Special Troop Party arranged by the Council. Mystery Houses can be found between January 22 and March 13 . Only one winner per house.
  • Additional Cookie Sale Patches that girls and/or troops can order through the Council Shops. Cookie Booth Volunteer Kickoff 1 st Cookie Sale Cookie Share Smart Cookie Other cookie sale items such as the pewter figurines can be purchased through the Council Shops
  • Check it out!! Lots of great ready to use materials, activities, games, etc. ABC Bakers website
  • Girl Scouts of America’s web-site is another resource for: Instructions for activities need to complete to earn the Cookie Activity Pin Internet Safety Pledge the girls and parents to read and sign together Revised Safety-Wise product activity guidelines, which includes the new internet safety guidelines Link to the Cookie Locater Cookie Program Activity Winners (Dare To Share). This is a good place to find ideas. Frequently Asked Questions
  • On the Girl Scouts of Kansas Heartland’s website you’ll find under “Cookie Program”: Basic information about the cookie sale. Link to the Cookie Locator and Booth Locator Printable Forms Troop Guide Service Unit Guide Booth Sales Guide
  • Purposes of Cookie Booth Sales Sell Cookies Girls learn new skills by the experience of selling cookies in a retail environment Promote Girl Scouts
  • All Girl Scouts can participate in Cookie Booth Sales, except Daisies.
  • Must be returned to Council before scheduling booths.
  • Number of Girls needed at booth: Minimum 2 / Maximum 4 Why? Most locations in retail stores don’t have room for more than 4 girls With more than 4 girls, girls tend get bored because they aren’t busy and they start talking rather than being attentive to customers Number of Adults: 2 adults. One volunteer needs to be a registered volunteer with completed background check. Why 2 adults? One volunteer to stay at booth with girls , so the other volunteer can take a girl to bathroom or handle any emergency situation. What’s the role of the girls? Help the customers Tell customers about their goal and how they will use the cookie proceeds Keep the booth neat and tidy What’s the role of the Adults? Supervise the girls Help girls give back change, if needed Keep track of the number of cookies sold. Answer questions about Girl Scouting, etc. Safeguard the money
  • Review Top 10 List. This a good sheet to give parents who will be helping with the booth. Girls should wear uniforms or at least sashes or vests during the sale. Remember you are representing Girl Scouts and not yourselves. Plan to arrive at the sale site at least 5 minutes early to get set up. Check with the store manager as to where he/she would like the troop to sale. (It may be a different location than the previous troop. Let the manager choose.) Two Girl Scouts and two parents MUST be on-site at all times throughout the sale. (Helpful Hint: Go to the restroom BEFORE starting the sale.) Siblings, friends and additional adults should not be at the cookie booth. Use your best manners and customer service skills. Girls should stand next to the display, be attentive and courteous to customers. NEVER call out to a customer who is not already approaching the display table. Look customers in the eye and smile when they approach the display table. Remember to say “Thank-you” when a customer buys and say something nice even when he/she doesn’t purchase cookies. And, smile! Keep a tally of cookie types sold on a cookie worksheet. Food and drink may NOT be consumed at your booth location. If a drink is essential, please buy the drink from the business. Designate someone other than the adults at the booth to be a runner, who can get more cookies for the booth if needed from a cookie cupboard. Last but not least – ENJOY YOURSELVES (within reason)! What are some sales tips for girls? What are some things for girls to say to customers…something other than “would you like to buy some Girl Scout cookies?” Help keep it fun and interesting for the girls. What’s your favorite cookie? Were you a Girl Scout or Boy Scout? Our goal is to sell _____ boxes of cookies, so we can earn our way to ____________. Hand out to customers a recipe card with a recipe that uses girl scout cookies. Recipes can be found on abcsmartcookies.com or search for other recipes on the internet or create your own.
  • Follow same guides as the business employees follow. Example: How would you feel if your grocery store check out clerk was…eating, talking to friends, etc.
  • What are things you’ll need to bring for your booth? Small Table Two chairs (for adults) Posters, Banners, Signs Tape, scissors, pen & markers Money bag (with bills & quarters) Cookie Worksheet Permission Slips (Parent Permission for this Booth Sale) Authorization Forms (Emergency and Medical information for each girl) First Aid Kit Cookie Sharing Receipts Girls & Adults Cookies Please don’t ask the business for any supplies.
  • Login Page to Snap Go to www.abcsnap.com Enter e-mail address and password If you don’t know the e-mail address or password used for your troop’s account please contact the Girl Scout Office. After logging in, please change the e-mail address to your actual e-mail and the password to the following format A. Troops : Change password to the regional initial followed by the 5 digit troop number. Ex: sf10111, ck20222, fh30333, gp40444, wb50555, tw60666 or b70777. B. Service Units : Change password to the regional initial followed by the Service Unit Name.   If you are not prompted to change your e-mail and password automatically, please go to Edit My Profile      
  • SNAP Home Page Watch for messages, tasks, and dates on the calendar Click on the message to open the message Place the curser over the task or date on the calendar to view more information.
  • Edit Your Profile Click on Edit My Profile and update your contact information. Please enter your email address. This is the email address that you will use to login to SNAP. Please leave your password as Region Initials followed by your 5 digit troop number Click Edit User. You will need to log out and log in again to complete the changes.
  • Update Troops Information Click on My Troop Select Edit Troop Information from drop down menu Enter the troop level Enter the Contact information for the Troop. Enter your e-mail address. This is the address where messages will be sent. Click Edit Troop to save the changes.
  • Update Girls in Troop Click on My Troop Select Add/Edit/Delete Troop from drop down menu To add a girl click on Add New Girl To edit a girl, double click on her name To delete a girl, click on the red X by her name Check the Active Box beside all the girl’s names If a girl is not selling, uncheck the Selling Box
  • Update Service Unit Information Click on My Council Select Service Unit Information Please DO NOT CHANGE the SU NAME Enter the contact information for the Service Unit Enter your email address. This is the email where messages will be sent. Click Update Information to save the changes.
  • Service Unit Managers: Update Delivery Station Information Click on Delivery Select Manage Delivery Stations Do Not add or delete delivery stations, only update information Double click on row with delivery station to update the information
  • Service Unit Managers: Update Delivery Station Information - CONTINUED 5. Do not change Delivery Station Name 6. Update all the contact information, including name, address, and phone numbers 7. Click Save Note: Cookies will be delivered to the address listed here. The delivery company will use this information to contact you, so please list a phone number to contact you prior to delivery and the day of the delivery.
  • Initial Cookie Order Click on Cookies Select Initial Order Enter the quantities in packages for each girl in the order grid “ CShare” is the first column for Cookie Shares Review the order to make sure the Total Column matches the girls order card Click Save Click OK to confirm the save Click OK to Save Order
  • Initial Cookie Order - CONTINUED 1. Booth/Extra Row . Enter cookies for additional sales or booth sales here, if you want the cookies to arrive with the Troop’s initial order. Remember that you are responsible for all cookies that are ordered, they may not be returned. You can also order additional cookies from the cookie cupboards. 2. Extra Packages for Even Cases Row . This row is automatically calculated to add packages to round up the order to full cases. There are 12 packages in a case. 3. Click on Commit once you have finalized the Troop’s initial order. After you click on Commit, you will not be able to change the order. If you find an error after clicking on Commit, please contact the Council office. Initial cookie orders must be entered by Tuesday, February 8 at Midnight. Call the Council office regarding late orders. Late orders will be filled from the Cookie Cupboards.
  • Review Orders Click on Cookies Select Manage Orders Place your curser over the order number to view a pop up window, which will give a summary of the order Double click on the order number to bring up the order grid with the detail of the order.
  • Transfer Cookies Click on Cookies Select Transfer Order Select the Transfer Type . Example is Troop to Girl Transfer The “From” line indicates how many packages are available to transfer. Double click on the “From” line to bring up the pop up window to enter the number of packages to transfer Enter the amount to transfer in the Quantity Box , if these are additional packages the girl sold and she is financially responsible for the packages. 7. Enter the amount to transfer in the Booth Box , if the packages were sold at a booth sale and the girl is not financially responsible for the packages. 8. Click OK …instructions continue on next page .
  • Transfer Cookies — CONTINUED 9. Click on the “To Girl” to indicate the girl that will receive the cookies. 10. Both the “From” and “To” lines will be highlighted in green. 11. Check the transfer line to confirm the transfer order is correct. (If not correct click Reset , to change the transfer.) 12. Click Save , if transfer is correct 13. Click OK on the Confirm Transfer pop up window 14. Click OK on the Success! Transfer pop up window.
  • Manage Order (Transfer Order) Click on Cookies Select Manage Orders Click on the down arrow to view list of orders Place curser on order number to view a pop up window with the order summary Double click on the order number to bring up the order
  • Additional Cookie Shares. If a girl sells additional cookie shares after her initial order, please enter the cookie shares as a REORDER. PLEASE ONLY ENTER COOKIE SHARES as a reorders. DO NOT enter other varieties…other varieties you will pick up at a cookie cupboard and they will be transferred to your troop by the cupboard manager…then you will TRANSFER these cookies to the girl. If you sell additional cookie shares at a booth, you can enter them here, too as Booth/Extras. You will then do a transfer to the girls. Click on Cookies Select Reorder Enter only Cookie Shares Click Save
  • Scheduling Troop Sponsored Booth Sales Locations Please contact the Council Office to check with the Product Sales staff before contacting a business regarding booth sales. This ensures that only one person is contacting a location. Please do this before entering the Booth Location on the SNAP. Go to Cookies > Booth Scheduler > Request New Location Enter the Location and Contact Information (The contact information is the person at the Booth Sale Location.) Enter the Date , Start Time , End Time and click Add Time after entering each date and time Click Save after entering all the dates/times for the location. Click OK on the pop up window to submit the request
  • Scheduling Troop Sponsored Booth Sales Locations — CONTINUED To view your requested New Locations go to Cookies > Booth Scheduler > Schedule Booth Sales View the requested New Locations under Pending Booth Sales Once the Council Staff has approved the New Location, it will show up under Reserved Booth Sales
  • Entering Girl Payments Go to Finances Click on Add New Girl Transaction In the Pop Up Window in the information regarding the Girl Transaction Click Save Scroll down on page to view all the girl transactions
  • Place Recognition Order Go to Recognitions Click on Create Recognition Order > Main . Recognitions will automatically be calculated for each girl. Do not enter a quantity for the Goal Getter Patch, the Council will enter the Goal Getter Patch If the girl sold 10 or more Cookie Shares, enter a “1” for one patch. Do not enter the number of Cookie Shares boxes she sold. Enter the girls choice for the item or gift card 6. & 7. Enter the size for the t-shirt and Hoodie Scroll down for each girl Click SAVE . After you have double checked the order click “Commit”. Recognition order deadline is March 24.
  • Reports Go to Reports Click on Reports Under Report Categories , click on the report type Under Reports, click on the report name Click Preview It , to view a snapshot of the report Click on Go To Report to view the report. Be sure to select the Unit of Measure on the report criteria to cases or packages. Useful Reports: .Troop Initial Order and Girl Initial Order - For picking up and sorting orders .Available and Booked Booth Sales Summary - For viewing Booth Sales Locations .Girl Balance Summary - Summary of Girl’s orders, transfers, booth sales, financial transactions, and amount due. .Troop Balance Summary - Summary of Troop’s orders, transfers, and amount due to Council. .Girl Total Totals Summary - Box Total on this report should match the Troop Balance Summary, if not transfers to the girls are not complete. .Troop Recognition Order Summary and Recognition Order Summary by Girl - For picking up and sorting recognition orders
  • Troop Balance Summary Report The Balance on this report is the amount that the Council will ACH Debit from the Troop’s Bank Account, unless indicated otherwise on the report during Troop Audit. The Troop Manager should sign/date this report at the Troop Audit.
  • Girl Balance Summary Report The Balance on this report is the amount that the Girl owes the troop.
  • Thank you! With your help, we will be successful!
  • Transcript

    • 1. Girl Scouts of Kansas Heartland 2011 Training!
    • 2. New Cookie New Packaging
    • 3. Here’s how the cookie crumbles
    • 4. Girls earn $10 in cookie credits for each 30 boxes sold. Girls can use their cookie credits for summer programs fees, council events, council-approved trips, troop trips, destinations, and to purchase items in the Council Shops. See the Family Guide for complete details . Cookie Credits
    • 5.
      • What’s New?
        • Cookie Share Patch
        • Gift Cards
        • 1,000+ Party
      • Place recognition order in SNAP.
      • Enter sizes for shirts and Gift Card store.
      • Delivered in April.
      Recognitions
    • 6.
      • Cadettes, Seniors and Ambassadors only
      • Due February 8
      • Troop earns 5 ¢ more per box
      • Girls will receive:
        • - Theme Patch
        • - Cookie Credits
        • - Special event invitations
      Opt-Out
    • 7. 1,419,000 Boxes Girl Scouts of Kansas Heartland Let’s get Goal-ing
    • 8. Go to www.abcsmartcookies.com and click Girls > CookiEZone > Age Level > My Goals. Girls enter their first name and 5-digit troop number, and then set their goals to have their best Cookie Sale ever. Girls should track their progress and enter the total number of boxes they sold by March 13 . By setting and tracking their goals, they will earn a Goal Getter Patch. Goal Setting
    • 9.
      • Friday, January 21
      • 6:30 – 8:30 PM
      • The Granada Theatre
      • 807 Commercial Street
      • Emporia, Kansas
      • Taste new Shout Out! Cookies
      • Preview Cookie Recognitions
      • Play cookie-themed games
      • Make & take home a fun craft
      • Learn about the cookie share program, safety tips, setting goals and more!
    • 10. Who can participate?
      • Girls Who:
      • Are registered Girl Scouts.
      • Are current with their financial obligations.
      • Have a signed Parent Permission Form.
    • 11.
      • Parent
      • Permission
      • All girls must return a signed form to participate in the Cookie Sale.
      • Collect signed forms before distributing Cookie Order Sheet to girls.
      • Keep copies of forms.
    • 12. Selling 101
      • Girls start on Jan. 22 by taking cookie orders.
      • Girls collect the money when they deliver cookies
      • to their customers.
      • Girls continue selling after submitting their initial
      • order (Feb. 7) through March 13.
    • 13. Yes, Daisies can participate in the Girl Scouts’ sweetest tradition — the annual cookie sale. Daisies: Special Considerations
    • 14.
      • Safety First!
      • Safeguarding Girls
        • Adult supervision, don’t sell after dark, don’t go into a stranger’s home, buddy system.
      • Safeguarding Cookies
        • Store cookies in a clean, dry place. Away from smoke or car fumes. Dogs love them!
      • Safeguarding Money
        • Parents keep track of money and leaders make deposits frequently.
    • 15.
      • What’s safe to use on posters, flyers,
      • e-mails, internet, cards, etc.?
      • Safe Unsafe
      • Adult or girl’s first name Girl’s last name
      • Adult’s phone number Girl’s phone number
      • Adult’s e-mail address Girl’s e-mail address
      • Troop’s e-mail address Girl’s home address
      • Troop Number
      Safety First!
    • 16. Cookies and Internet Girls may promote the cookie sale and take orders via email and text messaging. Girls 13 years old and older may also use social networking sites, such as Facebook, MySpace, and Twitter, as long as they have a parent’s permission and are under adult supervision.
    • 17. Troop Participation Requirements
      • Finance Summary for the 2009-10 year
      • Register all girls
      • Troop bank account
      • Sure Check Form to the bank
      • ACH Debit Form
      • Sign Troop Cookie Manager Agreement
      • Troop Cookie Manager attend training
    • 18. Troop Cookie Manager Agreement Troop Managers must read and sign before receiving their troop’s materials and cookies.
    • 19. What’s the Service Unit Cookie Manager’s job?
      • Enter Cookie Delivery Station information into SNAP.
      • Conduct Troop Cookie Managers Meeting and Distribute Troop Materials, if troops did not attend Council Training.
      • Communications to Troops.
      • Review Troop Cookie Orders in SNAP.
      • Receive Cookies and distribute to Troops.
      • Schedule & Conduct Audits with Troops.
      • SU Audits with Regional Offices.
      • Distribute Cookie Recognitions to Troops.
    • 20. What’s the Troop Cookie Manager’s job?
      • Meet with Parents & Girls.
      • Verify all the girls are registered and update girls in SNAP.
      • Manage the girl’s orders.
      • Manage Cookie Distributions.
      • Coordinate with girls and cupboards to pick-up more cookies and make exchanges.
      • Collect money from girls & deposit into troop’s bank.
      • 7. Audit with Service Unit Manager.
      • 8. Distribute Cookie Recognitions to the girls.
    • 21. Volunteer Guide
      • By Grade Level
      • What’s Inside?
      • - Goal Poster
      • - Flyers
      • - Booth Sign
      • - Activities
      • - and much more!
      Find it online at www.abcsmartcookies.com
    • 22.
      • Service Unit and Troop Manager Guides
      • Key dates
      • Instructions
      • Forms
      • Audit Info
    • 23.
      • ACH Debit Form
      • Due by February 8
      • GSKH will begin debiting troop accounts on March 23 for the amount due per signed Troop Balance Summary printed from SNAP.
      • If a Troop Manager did not sign a Troop Balance Summary and/or audit, the funds will be debited based on the Troop Balance Summary in SNAP.
    • 24.
      • Bank Authorization
      • Authorization for bank to send NSF checks to Sure Check Brokerage.
      • Submit form to bank of your troop account before the Cookie Sale begins.
      • Form only needs to be submitted once to the bank.
      • Ask your bank what fees
      • (if any) your troop account will incur. If there are fees, contact the Council. We will try to get the fees waived. If the Council is not able to get the fees waived, the troop is responsible for the fees.
    • 25.
      • Bad Check
      • Recovery
      • Follow procedures to receive reimbursement from GSKH for NFS checks.
      • GSKS will only reimburse NFS checks, if a form to send return checks to Sure Check Brokerage was submitted to the bank and processed prior to the start of the current sale.
      • The request for reimbursement must be received by GSKH within 30 days of the chargeback to your troop account.
      • Only checks made payable to the troop and deposited into the troop account within 30 days from the date the check was written will be reimbursed.
      • Do not accept any payments to cover the check from the returned check account holder, after receiving the chargeback notice from the bank.
    • 26. Recommendations for Taking Checks
      • Girls should only take checks from people they know.
      • Checks should be made payable to the troop.
      • Accept checks only if it has the customer’s name, address, and phone number imprinted on the check.
      • Write the customer’s driver’s license number on the check.
      • Girls are advised to not take checks over $50.00.
      • This applies to checks from parents, too. If a parent wants to write a check over $50.00, troop is advised to ask for a cashiers check.
    • 27. Receipt Booklets
      • Write a receipt any time product or money is exchanged!
      • White receipt copy goes with the product and money. Keep all receipts for future reference and bring them to your audit.
    • 28. Girl and Parent Materials
      • 1) Family Guide
      • (available in Spanish)
      • 2) Parent Permission Form
      • (available in Spanish)
      • 3) Cookie Order Sheet
      • 4) Cookie Share Receipts
      • 5) Sticky Notes
      • 6) Money Envelopes
    • 29. Cookie Order Card
    • 30. It's easy to participate! Give the troops a taste of home!
      • Cookie Share Program
      • Participating Agencies:
      • McConnell AFB
      • Kansas National Guard
      • Kansas Food Bank
      • Catholic Charities
      • Local Food Pantries
    • 31. Cookie Share Receipts
      • Girl gives customer a copy and original to Troop Manager
      • Enter number of boxes in SNAP.
      • Council delivers the cookies to the agencies.
    • 32. Sticky Notes
    • 33. Girls walking about their neighborhood selling door-to-door and maybe lucky and find a Mystery House. Girls who find a Mystery House will win a $5.00 Council Shop credit and their troop will be entered into a drawing for a Special Troop Party . Mystery Houses can be found between January 22 and March 13 . Only one winner per house. Mystery Houses to Find
    • 34.
      • Orders due by March 25
      • Mail or bring in the order
      • and payment to the Girl
      • Scout office
      • Other cookie sale items such as the
      • pewter figurines can be purchased
      • through the Council Shops
      Cookie Sale Patches
    • 35. www.abcsmartcookies.com
    • 36. www.girlscouts.org
    • 37. kansasgirlscouts.org
    • 38. Booth Sales February 24 to March 13
      • Purpose of Cookie Booth Sales
          • Sell Cookies
          • Girls learn new skills by the
      • experience of selling cookies
      • in a retail environment
          • Promote Girl Scouts
    • 39. Who can participate?
      • Brownies, Juniors, Cadettes, Seniors and Ambassadors
      • Daisies MAY NOT participate
      • Individual Girl Members MAY participate
    • 40. Booth Sales Agreement Must be returned to Council before scheduling booths.
    • 41. Girls & Adults
      • Number of Girls: minimum 2, maximum 4
      • Number of Adults: 2  One of which needs to be a registered volunteer with completed background check.
    • 42. Public Relations
      • Adults & Girls are representing Girl Scouts
      • Please wear a Girl Scout uniform, vest or sash
      • Best Manners
      • Sales Tips
        • #1 Sales Tip: Have
        • FUN and keep it
        • interesting for the girls.
        • I’ll be posting more
        • Sales Tips in SNAP!
    • 43. Business Relationship Guidelines
      • Check in with Store Manager at your arrival
      • Ask where you are to set-up your booth
      • Do not eat or drink at your booth
      • Do not interfere with the store’s business activity or customer flow
      • No shopping while you’re on booth duty
      • No additional siblings, friends or adults at your booth…no cell phone conversations, no texting.
    • 44. Supply Checklist
      • Card Table & two chairs (for adults)
      • Posters, Banners, Signs
      • Tape, scissors, pen & markers
      • Money bag (with bills & quarters)
      • Cookie Worksheet
      • Permission Slips
      • Authorization Forms
      • First Aid Kit
      • Cookie Sharing Receipts
      • Girls & Adults
      • Cookies
    • 45. www.abcsnap.com If you were a user last year, use the same e-mail and password. All new troops can log on using their troop#@snap.com , with the troop # as their password. Example: [email_address] , password: 70202. Contact me if you have any questions.
    • 46. Home Page
    • 47. 1 2 3 4 Edit Your User Profile
    • 48. 1 2 3 4 5 6 Update Troop’s Information
    • 49. 1 2 3 4 5 6 7 Update Girls in Troop IMPORTANT! Please enter each girl’s name EXACTLY as it is listed on the Registration List. If a girl’s name is entered differently her cookie credits could be delayed.
    • 50. 1 2 3 4 5 6 Update Service Unit Information Please do not change the Service Unit Name.
    • 51. 1 2 4 Service Unit Managers: Update Delivery Station Continued on next page
    • 52. 5 7 Service Unit Managers: Update Delivery Station (continued) 6: Please update all address and contact information fields
    • 53. 1 2 3 4 5 6 7 8 Initial Cookie Order Continued on next page
    • 54. 3 1 2 Initial Cookie Order (continued)
    • 55. 1 2 3 & 4 Pop up Window with summary of the order Review Orders
    • 56. 1 2 3 4 & 5 6 7 8 POP UP WINDOW Transfer Cookies Continued on next page
    • 57. 10. Highlighted fields indicate chosen from and to and show the new package balance. 14 13 12 11 9 Transfer Cookies (continued)
    • 58. Pop up window 4 & 5 1 2 3 Manage Order (Transfer Order)
    • 59. Additional Cookie Shares (after initial order) 1 2 3 4
    • 60. 1 2 4 3 5 Scheduling Troop Sponsored Booth Sales Locations
    • 61. 1 3 2 Scheduling Troop Sponsored Booth Sales Locations (continued)
    • 62. Pop Up Window 1 2 5 4 3 Entering Girl Payments
    • 63. 1 2 3 4 5 6 7 Placing a Recognition Order
    • 64. 1 2 3 4 5 6 Reports
    • 65. Amount Due to Council Initial Order, less Cookie Shares. Cookie Shares Total transferred to the Troop Total transferred out of the Troop Troop Proceeds Troop Balance Summary Report: Summary of Troop’s orders, transfers, and amount due to Council .
    • 66. Cookie Shares Initial order, less Cookie Shares Booth Sales, girl is not financially responsible for these cookies. Additional sales, girl is financially responsible for these cookies. Additional sales Total amount girl owes Total boxes girl is credited Balance girl owes troop Girl Balance Summary Report: Summary of Girl’s orders, transfers, booth sales, financial transactions, and amount due.
    • 67.  
    • 68. Questions?
    • 69.
      • Victoria Partridge
      • Product Sales Assistant Manager
      • [email_address]
      • (620) 342-4532
      • (888) 472-3683 Toll Free
      Need Help? Please contact :
    • 70. THANK YOU!

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