Reporting the protocol wise traffic distribution on the link. This service requires specific tools to be deployed and configured.
Utilization threshold on link</li></ul>4<br />
Monitoring of Network Devices for Availability & Performance<br />Deliverables<br />Service Features<br />Supported Platforms<br /><ul><li> Event Notification via Telephone/ Email in case of any downtime.
Backups before and after each GSS change</li></ul>6<br />
Global Operations Command Center (GOCC) for 24x7 support<br />Our Global Operations Command Centre (GOCC)<br />Infrastructure optimization enables an organization to <br />realize the value of their IT infrastructure investments and convert them into a strategic asset. With the current economic situation, focus is on improving IT efficiency and optimizing existing IT investments, while reducing capital and operating expenditure on existing and new IT investments.<br />Key drivers for optimization include business alignment, data centre consolidation, services consolidation, mitigating downtime costs, globalization, virtualization, security,<br />‘going green' along with project, staff, and service level/performance assessment<br />GSS solutions to IT optimization and Virtualization are holistic and client centered. GSS adapts its solutions to meet each organization’s optimization and virtualization goals, whether they are cost reduction, improved energy efficiency, enhanced response to customers, improved responsiveness to business needs or a combination of these and others. <br />GSS America’s COE has developed <br />offerings which provide enterprises with the flexibility necessary to address the challenges today. The services are <br />depicted below.<br />7<br />
Security Advisory Services<br />To be secure, it is necessary to have timely information, to defend against the latest threats & vulnerabilities. Expert assistance onsite/off-shore is also required for solving emergency IT security issues.<br />Benefits<br />MSS<br />Deliverables<br /><ul><li> Up-to-date Information about possible vulnerabilities respective to the IT infrastructure of the client
Security experts available 24x7 for any IT security related assistance
Intrusion Detection & Management<br />Monitor network and host activities, analyze it for signs of intrusions and respond to block/contain them<br />Benefits<br />MSS<br />Deliverables<br /><ul><li> 24x7 offshore / onsite Management of IDS
Skilled & Certified IDS Experts managing the IDS with SLAs
Identity Software management<br />Management of Security Applications based on PKI, Directory Services and Single-Sign-on solutions<br />Benefits<br />MSS<br />Deliverables<br /><ul><li> Analyze reports to assist in better planning