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    Network  security offering Network security offering Presentation Transcript

    • Network & Security
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
    • Network Service Overview
      Network Services
      Communication Service Providers
      Equipment Manufacturers
      Enterprise Customers
      • Network Design Assistance
      • Solution Roll-out Support
      • Service Delivery
      • Remote Provisioning
      • Service Assurance
      • Technology Migration Assistance
      • Network Integration Testing
      • Global Network Mgmt
      • (FCAPS) – L1, L2, L3
      • Network Application
      • Performance Optimization
      • QoS Management
      • Vendor Management
      • Managed Security
      • Network Design Assistance
      • Remote Deployment
      • Solution Testing &
      • Implementation support
      • Network Performance
      Optimization
      • TAC Support
      2
    • Network Services for Communication Services Providers
      Service
      Delivery
      Solution
      Roll-out
      Support
      Network
      Design
      Assistance
      Technology
      Migration
      Assistance
      Service
      Assurance
      Network
      Monitoring
      L2, L3 network
      Management
      Capacity
      Analysis &
      reporting
      Network
      Optimization
      Service Level
      Management
      Order entry
      Solution
      Validation
      Deployment
      Planning
      Field
      co-ordination
      Remote Device
      Configuration
      Remote Test &
      Turn-up
      Conformance
      Testing
      Test cases &
      Scenarios
      Network
      Modeling
      Network
      Integration
      Testing
      Recommendations
      Requirement
      Analysis
      Proof of
      Concept
      High Level
      Design
      Low Level
      design
      Design
      Documentation
      Technology
      Readiness
      Assessment
      Remote
      Technology
      Migration
      Project Planning & Management
      3
    • Monitoring of Network links for Availability
      Deliverables
      Service Features
      Supported Platforms
      • Event Notification via Telephone/ Email in case of any downtime.
      • Daily Event Summary Reports
      • Weekly Availability and Link/MPLS port Health Check Reports
      • Monthly Trend Analysis reports for availability
      • Monthly Trend Analysis for utilization
      • Online utilization report
      • Cisco routers
      • Cisco Switches
      • SNMP compatible router of Switches.
      • MPLS ports
      • Frame Relay Link (Subject to FR switch supporting SNMP)
      • Monitoring of availability of the links.
      • Reporting the errors on the link
      • Reporting the fluctuations on the link
      • Reporting the utilization of the link
      • Reporting the protocol wise traffic distribution on the link. This service requires specific tools to be deployed and configured.
      • Utilization threshold on link
      4
    • Monitoring of Network Devices for Availability & Performance
      Deliverables
      Service Features
      Supported Platforms
      • Event Notification via Telephone/ Email in case of any downtime.
      • Daily Event Summary Reports
      • Weekly Availability of devices and Health Check Reports
      • Monthly Trend Analysis reports for availability
      • Monthly Trend Analysis for CPU utilization
      • Online utilization report for CPU
      The following are specifically supported
      • Cisco routers
      • Cisco Switches
      • Cisco WAAS
      • SNMP compatible Router and Switches of any make.
      • Other devices (Case to Case basis)
      • Monitoring of availability of the network devices
      • Monitoring of CPU utilization of the device
      • Monitoring of the links terminated on the devices
      • Monitoring of the hard ware failure of devices like FAN, Interface Cards, Power Supply (subject to availability of SNMP MIB)
      5
    • Administration and Management of Network Devices
      Deliverables
      Service Features
      Supported Platforms
      • Daily Summary Reports
      • Weekly Trend analysis
      • Monthly Trend Analysis
      • RCA report for any unscheduled downtime.
      • Cisco Routers
      • Cisco Switches
      • Cisco WAAS
      • Management and Administration of routers, switches
      • Management of VLAN on L2 and L3 switches
      • Monitoring of errors on network or LAN & resolution.
      • CPU and memory utilization monitoring and management of traffic
      • Log management (recycling of logs, log preservation)
      • Monitoring of routing update and traffic
      • Application of Assess Control List
      • Routing management of traffic.
      • Backups before and after each GSS change
      6
    • Global Operations Command Center (GOCC) for 24x7 support
      Our Global Operations Command Centre (GOCC)
      Infrastructure optimization enables an organization to
      realize the value of their IT infrastructure investments and convert them into a strategic asset. With the current economic situation, focus is on improving IT efficiency and optimizing existing IT investments, while reducing capital and operating expenditure on existing and new IT investments.
      Key drivers for optimization include business alignment, data centre consolidation, services consolidation, mitigating downtime costs, globalization, virtualization, security,
      ‘going green' along with project, staff, and service level/performance assessment
      GSS solutions to IT optimization and Virtualization are holistic and client centered. GSS adapts its solutions to meet each organization’s optimization and virtualization goals, whether they are cost reduction, improved energy efficiency, enhanced response to customers, improved responsiveness to business needs or a combination of these and others.
      GSS America’s COE has developed
      offerings which provide enterprises with the flexibility necessary to address the challenges today. The services are
      depicted below.
      7
    • Managed Security Services
      Managed Security Services (MSS)
      Intrusion Detection & Management
      Perimeter Security Management
      Monitoring & Alerting
      Maintenance & Support
      Identity Software Management
      Vulnerability Assessment & Management
      Security Advisory Services
      8
    • Security Advisory Services
      To be secure, it is necessary to have timely information, to defend against the latest threats & vulnerabilities. Expert assistance onsite/off-shore is also required for solving emergency IT security issues.
      Benefits
      MSS
      Deliverables
      • Up-to-date Information about possible vulnerabilities respective to the IT infrastructure of the client
      • Security experts available 24x7 for any IT security related assistance
      • Latest Vulnerability notification
      • Patch release notification & Virus warnings
      • On-site and Remote Incident Management support
      • Security Advisory Services
      • Intrusion Detection & Mgmt
      • Perimeter Security Management
      • Identity Software Management
      • Vulnerability Assessment & Mgmt
      9
    • Intrusion Detection & Management
      Monitor network and host activities, analyze it for signs of intrusions and respond to block/contain them
      Benefits
      MSS
      Deliverables
      • 24x7 offshore / onsite Management of IDS
      • Skilled & Certified IDS Experts managing the IDS with SLAs
      • Lower cost – Manpower & Tools
      • Analysis of IDS events (elimination of false positives)
      • Incident Based Reporting, Escalations and support
      • IDS Policy Management
      • Intrusion Trend Analysis and reporting
      • Security Advisory Services
      • Intrusion Detection & Mgmt
      • Perimeter Security Management
      • Identity Software Management
      • Vulnerability Assessment & Mgmt
      10
    • Perimeter Security Management
      Management of Firewalls, VPNs, Routers & gateway anti-virus solutions
      Benefits
      MSS
      Deliverables
      • 24x7 offshore / onsite Management
      • Analysis reports to assist better planning
      • Lower cost – Manpower & Tools
      • Certified experts
      • Log analysis
      • Patch/Signature Updation & OS hardening
      • Availability Monitoring
      • Change Management (Policies, Access lists & User Mgmt)
      • Configuration backup & restoration assistance
      • Trend analysis and reporting
      • Security Advisory Services
      • Intrusion Detection & Mgmt
      • Perimeter Security Management
      • Identity Software Management
      • Vulnerability Assessment & Mgmt
      11
    • Identity Software management
      Management of Security Applications based on PKI, Directory Services and Single-Sign-on solutions
      Benefits
      MSS
      Deliverables
      • Analyze reports to assist in better planning
      • Lower cost – Manpower & Tools
      • Experience & Certified security professionals 24x7 for any assistance
      • Change Management of the applications
      • Up gradation and fine-tuning of the applications
      • Analysis reports with recommendations
      • Security Advisory Services
      • Intrusion Detection & Mgmt
      • Perimeter Security Management
      • Identity Software Management
      • Vulnerability Assessment & Mgmt
      12
    • Vulnerability Assessment & Management
      Assess the security of IT infrastructure periodically Security effectiveness & compliance checks
      Benefits
      MSS
      Deliverables
      • Certified experts performing the Security Audits
      • Analysis reports to assist better planning
      • Low tool cost
      • Vulnerability Assessment of – Networks, Systems, Databases, Applications
      • Policy & Process compliance checks
      • Vulnerability fixing / hardening
      • Penetration Testing
      • Security Advisory Services
      • Intrusion Detection & Mgmt
      • Perimeter Security Management
      • Identity Software Management
      • Vulnerability Assessment & Mgmt
      13
    • Managed Firewall Services
      Benefits
      Service Features
      Deliverables
      • Initial and monthly assessments of firewall setup
      • Firewall administration, including rule changes for services to be turned on or off; monitoring of traffic flow to and from IP addresses and ports
      • Backups before and after each GSS change
      • VPN configuration or maintenance (Based on requirement)
      • Software upgrades, patches or other version-related maintenance of Firewalls
      • 24 x 7 Device Availability Monitoring
      • Security Event Inspection
      • Alert Prioritization & Response
      • Firewall Log Monitoring
      • Firewall Log maintenance service
      • Event Notification via Telephone/ Email in case of any Firewall Outage.
      • Daily Event Summary Reports
      • Weekly Availability and Firewall Health Check Reports
      • Monthly Trend Analysis reports
      • Other Customized reports can be provided as per client requirements
      • Check Point
      • Cisco PIX
      • Netscreen
      • WatchGuard
      • Symantec
      • Nokia/ Nortel Alteon appliances
      • SonicWALL
      14
    • Network & Security Transition Framework
      Due
      Diligence
      Knowledge Transfer
      Steady
      State
      Shadow Support
      Transition Planning
      Transition Execution / Shadow support
      Improved
      service
      Reverse
      Shadow
      Environment
      Information
      Risk
      Assessment
      To-Be Tools &
      Process design
      Review
      Requirements
      Detailed data
      collection
      Primary
      Shadow
      Activity Grouping
      & Sequencing
      Knowledge
      Transfer
      Setup offshore
      support
      Steady
      State
      Updated
      Knowledge base
      Better
      Processes
      X:WEEKS
      Y:WEEKS
      SLA Measurement starts
      15