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Gssa datacenter solutions

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Gssa datacenter solutions

Gssa datacenter solutions


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  • The first two phases constitute the PLAN portion of the process, which translates the original stated need into a detailed design and a list of components on a purchase order.The PLAN portion of the process lays the foundation for the projectThe last two phases are the BUILD portion of the process, taking the project from hardware acquisition to operational system.
  • Requirements and StudyReview Business requirements and assumptionsDetermine IT parametersIdentify risk areasDevelop ConceptDevelop system conceptCreate budgetary estimate
  • Initialize ProjectAssign Project management and teamCreate preliminary project planSelect potential partnersEstablish RequirementsCreate Floor planDetermine user requirementsDevelop phase-in planGenerate complete specificationFinalize ProposalSend out RFP/RFQReceive proposalReview/update proposalSelect vendorsSubmit Purchase OrderCreate purchase orderNegotiate contract
  • Site CoordinationReview physical site for delivery requirements and constraintsReview subcontractor installation requirementsInspect shipmentEquipment DeliveryReceive Shipment confirmationLoading dock unpack/detrashConfirm on-site delivery
  • Transcript

    • 1. Data Center Services
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
    • 2. GSS Data Center Service Offerings
    • 3. Data Center Design & Build
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
    • 4. GSS – Data Center Design & Build
      Implement
      Acquire
      Design
      Prepare
      PLAN
      BUILD
      Business NEED
      PO on Suppliers
      Project Phases
      3
    • 5. GSS – Our unique approach of designing a Datacenter
      • Study of Customer’s short-term & long-term goals (business & aligned IT Goals)
      • 6. Designing Cost-effective but scalable & Modular solutions (2-3 options) for Datacenter.
      • 7. Providing detailed BoQ & specifications of the components for the accepted solution complying Industry standards (ANSI / TIA-942).
      3
    • 8. GSS – Our unique approach of Building a Datacenter
      • Design Validation (if already done by customer) and suggesting corrections if required to meet the Industry standards.
      • 9. Vetting BoQ (if already prepared by customer) and suggesting cost-effective, reliable, scalable and Modular components if required.
      • 10. Submitting entire Project Plan with clear scope of work & Responsibility matrix – phase-wise break-up of work, etc.
      • 11. Execution of work as per the agreed project plan / time-lines.
      • 12. Vendor / third-party coordination wherever required.
      • 13. Phase-wise User Acceptance.
      • 14. Final UAT & User Acceptance.
      • 15. Handing-over to Ops team with SOPs.
      3
    • 16. GSS – Data Center Design & Build Cont…
      PLAN
      BUILD
      Implement
      Acquire
      Design
      Prepare
      Business NEED
      • Requirements and Study
      • 17. Evaluate the Level of Redundancy (Tier Level)
      • 18. Develop Concept
      12
    • 19. GSS – Data Center Design & Build Cont…
      PLAN
      BUILD
      Implement
      Acquire
      Design
      Prepare
      Business NEED
      • Initialize Project
      • 20. Assessment & Planning (Evaluate the level of redundancy (Tier Level)
      • 21. Identify Data Center Location
      • 22. Data Center Layout Design
      • 23. Data Center Infrastructure Design (Power, Cooling and Data / Voice / Power Cabling etc…)
      • 24. Data Center Security Design
      • 25. Establish Requirements
      • 26. Design a Custom Solution
      • 27. Submitting Project Plan with Scope of Work & Responsibility matrix – phase-wise break-up of work, etc.
      • 28. Finalize the Proposal
      • 29. Equipment Sourcing & Scheduling
      • 30. POs on Suppliers / Third-party
      coordination
      12
    • 31. GSS – Data Center Design & Build Cont…
      PLAN
      BUILD
      Implement
      Acquire
      Design
      Prepare
      Business NEED
      • Site Coordination
      • 32. Equipment Delivery (Shipment)
      • 33. Factory Acceptance Test (Equipment Verification)
      12
    • 34. GSS – Data Center Design & Build Cont…
      PLAN
      BUILD
      Implement
      Acquire
      Design
      Prepare
      Business NEED
      • Shipment verification
      • 35. Commissioning Equipment (Construction / Installation)
      • 36. Coordination for Installation by subcontractor
      • 37. Verify correct commissioning and operating mode etc..
      • 38. Server and Network Integration
      • 39. Phase-wise User Acceptance
      • 40. Final UAT & User Acceptance
      • 41. Orientation and Training
      • 42. Preparation of Documentation and SOPs
      • 43. Handing-over to Ops team with SOPs
      12
    • 44. Data Center Operations and Management
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
    • 45. GSS – Data Center Operations and Management Cont…
      Data center management requires a highly skilled IT staff with the appropriate tools and Processes to Manage the complex operations such as:
      Our Standard Services:
      • Server Management
      • 46. Storage Management
      • 47. Platform Hardening
      • 48. Systems Integration
      • 49. Database Administration
      Our Value-added Services:
      • Disaster Preparedness Recovery
      • 50. High Availability Strategies
      • 51. Business Continuity
      • 52. Automation of operations
      • 53. Standards-based management (ITIL)
      GSSA will drive cost efficiencies and operational effectiveness through the optimization of the underlying infrastructure technologies, as well as the supporting operational processes, based upon ITIL V3, and tools.
      12
    • 54. GSS Managed Server Services
      Wintel Server
      Services
      Windows
      Server Services
      Platforms Supported
      • Windows Server – Win 2000, Win 2003, Win 2008, Win 2008 R2
      • 55. Unix Server – HP-UX, IBM-AIX
      • 56. Linux Server – RHEL 5
      • 57. Exchange Server – 2003, 2007, 2010
      • 58. AD Server – 2003, 2008
      • 59. UC Server – 2007, 2010
      Database
      Server Services
      Unix Server
      Services
      UC Services
      Unix Server
      Services
      Tools
      Linux Server
      Services
      AD
      Services
      Exchange Sever Services
      3
    • 66. GSS Server Services
      GSS Advantages
      • 24x7 Operational Offshore Support Center(GOCC)
      • 67. Flexible Delivery and Pricing Model
      • 68. ITIL based Service Delivery Framework
      • 69. Shared and Dedicated Service Models
      • 70. High-Skilled Work Force
      S
      E
      R
      V
      I
      C
      E
      S
      Build/Deploy
      Upgrade
      Consolidate
      Platform Migration
      Monitor & Manage
      Proven & Tested Transition framework
      Offshore – Onsite Hybrid Model
      Industry Best Practices
      Tool Based Approach
      5
    • 71. GSS Storage Services
      S
      E
      R
      V
      I
      C
      E
      S
      Design SAN / NAS with HA / DR
      Installation and configuration of HBAs, LUNs
      Storage provisioning & consolidation including Dynamic Multipath
      Security configurations
      Monitor & Manage
      Proven & Tested Transition framework
      Offshore – Onsite Hybrid Model
      Industry Best Practices
      Tool Based Approach
      5
    • 72. GSS – Data Center Operations and Management contd…
      Our unique approach of taking over the existing Datacenter Operations & Management is as follows:
      • Study of the customer’s existing setup (due diligence)
      • 73. Proposal with agreed SLAs, SoW, Responsibility matrix, and Project plan for transitioning, etc, including the suggestions to improve existing setup/ processes, etc.
      • 74. Signing the contact
      • 75. Implementation of Tools, etc
      • 76. Connectivity with GSSA’s Global Operations Command Center
      • 77. Transition
      • 78. Running operations as per the agreed SLAs and providing MIS reports, etc
      • 79. Periodic reviews with customer SPOC
      12
    • 80. GSS Remote Server Monitoring & Management
      Datacenters – Distributed / Centralized
      Windows, Unix & Linux Servers
      Monitoring & Management Console
      GOCC Remote Management & Monitoring Infrastructure
      GOCC Support team
      GSS Global Operations Command Center
      System Management
      User Environment Management
      Backup Management
      Performance Management
      Server Monitoring
      7
    • 81. GSS – Data Center Migration Services Cont…
      Why Datacenter Migration
      • IT cost reduction initiative
      • 82. Regulatory requirement
      • 83. Business service risk mitigation plan
      • 84. Newer datacenter operations strategy
      • 85. Legacy datacenter environments incapable of
      hosting modern & dense IT Infrastructure
      GSS America bring together years of combined industry experience, required expertise straightforward strategies and cost-saving solutions to ensure that your migration is a success. ….
      12
    • 86. GSS – Data Center Migration Services Cont…
      Aim of moving data center functions can reduce costs, increase flexibility, and improve security with near-zero disruption of business environment.
      Our Approach:
      • Study of the existing IT setup / processes and SLAs with
      clients of the customer
      • Designing the migration plan
      • 87. Dry run
      • 88. Customer acceptance of migration plan & SoW
      • 89. Submitting detailed Project plan with detailed step-by-step
      activity plan
      • Executing the migration plan
      12
    • 90. GSS – Data Center Migration Services Cont…
      Executing the migration plan – Our Approach
      Operational Support
      Transition to Ops
      Move to Production
      UAT
      Restore Data
      Re-Install and configure
      Pack & ship Datacenter equipment
      Stand-by arrangements for business continuity
      12
    • 91. Datacenter Consolidation / upgrade – Green-IT initiatives
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
    • 92. GSS – Datacenter Consolidation / upgrade
      Our approach of Datacenter Consolidation is as follows:
      • Identify the current state: Study of the existing IT setup / processes and
      • 93. Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
      • 94. Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
      • 95. Implementation: Execution of work as per the agreed timelines and
      • 96. Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
      12
    • 97. GSS – Datacenter Consolidation / upgrade contd…
      Our approach of Datacenter Consolidation is as follows:
      • Identify the current state: Study of the existing IT setup / processes and
      • 98. Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
      • 99. Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
      • 100. Implementation: Execution of work as per the agreed timelines and
      • 101. Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
      12
    • 102. GSS – Datacenter – GreenIT initiatives Cont…
      Our services for Green-IT initiatives include the following:
       
      Facility Structural Changes:
      • Datacenter Cooling – Airflow optimization techniques, thermal zones, supplemental high-density cooling, Liquid/Pumped refrigerant based cooling, etc
      • 103. Rack Space optimization, Modular UPS system designs, etc
      • 104. Proper Site selection, etc
       Non - Structural Changes
      • Power Management techniques – Server & storage Virtualization, Monitoring and control of power usage by different datacenter equipment, etc
      • 105. IT Infrastructure Consolidation
      12
    • 106. GSS – Datacenter Compliance Audit
      The datacenter compliance Certification is an extensive survey of the
      datacenter according to internationally recognized standards.
      The output of the Datacenter Compliance Audit is an extensive report with findings, risk analysis and recommendations for risk reduction, all in accordance with International standards.
      You will receive a Report indicating a “rating” in each measured area and an overall rating of the total datacenter environment.
      12
    • 107. GSS America provides end-to-end Datacenter Services...
      1
      2
      4
      3
      Consulting
      Design
      Execution Planning
      Procurement
      ACTIVITIES
      of technical equipment
      systems and building
      • client´s acceptance +
      adjustments
      • Final design
      • 122. detailed drawings of
      systems and building
      • detailed specification of
      systems
      • cost calculation
      • 123. Supervision of the execution planning
      • 124. Construction details
      • 125. Construction drawings
      • 126. Graphic projection and dimensioning of installation
      • 127. Instructions for installation
      • 128. Detailed lists of required material with quantities
      • 129. Time schedules and interfaces
      • 130. Selection of suppliers or setting up short lists
      • 131. Purchasing of equipment and services, or
      • 132. Handling of tendering
      • 133. tender documents
      • 134. tendering
      • 135. assessment
      • 136. contract awards
      • 137. control and approval of delivery
      RESULTS
      • Concept describing:
      capacity, reliability and
      Security, equipment, costs
      • Road map for planning and
      implementation
      • Preliminary design documents
      • 138. Client´s acceptance
      • 139. Final design documents
      • 140. Cost calculation
      • 141. Basis for functional tendering
      • 142. Construction and installation documents
      • 143. Construction drawings
      • 144. Material lists
      • 145. Tender prepared and executed
      • 146. Equipment and services purchased
      26
    • 147. Datacenter Services
      5
      6
      7
      8
      Construction +
      Installation
      Constant Improvement
      Handing Over
      Operation
      ACTIVITIES
      • construction and installation
      • 148. supervision
      • 149. project management
      • 150. monitoring time, quality and costs
      • 151. coordinating interfaces of different specialist works
      • 152. monitoring the compliance with specifications, drawings and building approvals
      • 153. Performing tests runs
      • 154. System performance
      checks
      • Preparing the necessary
      documents
      • manuals, technical
      descriptions, as is-
      drawings
      • operation instructions
      • 155. test certificates
      • 156. Defining inspection and
      maintenance operations
      • Training operational staff
      • 157. Official handing over
      • 158. IT operation (different SLAs)‏
      • 159. Infrastructure operation
      • 160. Security services
      • 161. Facility management services
      • 162. Controlling warranty periods
      • 163. Monitoring and checking defined performance levels
      • 164. Regular audits
      • 165. Energy efficiency checks
      • 166. Continuous adjustment to
      changes of equipment and
      of loads
      • certifications
      RESULTS
      • data center ready for final checks and handing over
      • 167. data center ready for operation
      • 168. operation of the data center
      • 169. continuously updated data center
      27
    • 170. Q & A
      12
    • 171. Thank You
      © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com