Gssa datacenter solutions

Data Center Services
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GSS Data Center Service Offerings

Data Center Design & Build

GSS – Data Center Design & Build
Implement
Acquire
Design
Prepare
PLAN
BUILD
Business NEED
PO on Suppliers
Project Phases
3

GSS – Our unique approach of designing a Datacenter
Study of Customer’s short-term & long-term goals (business & aligned IT Goals)
Designing Cost-effective but scalable & Modular solutions (2-3 options) for Datacenter.
Providing detailed BoQ & specifications of the components for the accepted solution complying Industry standards (ANSI / TIA-942).
3

GSS – Our unique approach of Building a Datacenter
Design Validation (if already done by customer) and suggesting corrections if required to meet the Industry standards.
Vetting BoQ (if already prepared by customer) and suggesting cost-effective, reliable, scalable and Modular components if required.
Submitting entire Project Plan with clear scope of work & Responsibility matrix – phase-wise break-up of work, etc.
Execution of work as per the agreed project plan / time-lines.
Vendor / third-party coordination wherever required.
Phase-wise User Acceptance.
Final UAT & User Acceptance.
Handing-over to Ops team with SOPs.
3

GSS – Data Center Design & Build Cont…
PLAN
BUILD
Implement
Acquire
Design
Prepare
Business NEED
Requirements and Study
Evaluate the Level of Redundancy (Tier Level)
Develop Concept
12

PLAN
BUILD
Implement
Acquire
Design
Prepare
Business NEED
Initialize Project
Assessment & Planning (Evaluate the level of redundancy (Tier Level)
Identify Data Center Location
Data Center Layout Design
Data Center Infrastructure Design (Power, Cooling and Data / Voice / Power Cabling etc…)
Data Center Security Design
Establish Requirements
Design a Custom Solution
Submitting Project Plan with Scope of Work & Responsibility matrix – phase-wise break-up of work, etc.
Finalize the Proposal
Equipment Sourcing & Scheduling
POs on Suppliers / Third-party
coordination
12

PLAN
BUILD
Implement
Acquire
Design
Prepare
Business NEED
Site Coordination
Equipment Delivery (Shipment)
Factory Acceptance Test (Equipment Verification)
12

PLAN
BUILD
Implement
Acquire
Design
Prepare
Business NEED
Shipment verification
Commissioning Equipment (Construction / Installation)
Coordination for Installation by subcontractor
Verify correct commissioning and operating mode etc..
Server and Network Integration
Phase-wise User Acceptance
Final UAT & User Acceptance
Orientation and Training
Preparation of Documentation and SOPs
Handing-over to Ops team with SOPs
12

Data Center Operations and Management

GSS – Data Center Operations and Management Cont…
Data center management requires a highly skilled IT staff with the appropriate tools and Processes to Manage the complex operations such as:
Our Standard Services:
Server Management
Storage Management
Platform Hardening
Systems Integration
Database Administration
Our Value-added Services:
Disaster Preparedness Recovery
High Availability Strategies
Business Continuity
Automation of operations
Standards-based management (ITIL)
GSSA will drive cost efficiencies and operational effectiveness through the optimization of the underlying infrastructure technologies, as well as the supporting operational processes, based upon ITIL V3, and tools.
12

GSS Managed Server Services
Wintel Server
Services
Windows
Server Services
Platforms Supported
Windows Server – Win 2000, Win 2003, Win 2008, Win 2008 R2
Unix Server – HP-UX, IBM-AIX
Linux Server – RHEL 5
Exchange Server – 2003, 2007, 2010
AD Server – 2003, 2008
UC Server – 2007, 2010
Database
Server Services
Unix Server
Services
UC Services
Unix Server
Services
Tools
SCCM
Altiris
RDP, Dameware
BMC
MOM/SCOM
Quest
RHN Satellite
Linux Server
Services
AD
Services
Exchange Sever Services
3

GSS Server Services
GSS Advantages
24x7 Operational Offshore Support Center(GOCC)
Flexible Delivery and Pricing Model
ITIL based Service Delivery Framework
Shared and Dedicated Service Models
High-Skilled Work Force
S
E
R
V
I
C
E
S
Build/Deploy
Upgrade
Consolidate
Platform Migration
Monitor & Manage
Proven & Tested Transition framework
Offshore – Onsite Hybrid Model
Industry Best Practices
Tool Based Approach
5

GSS Storage Services
S
E
R
V
I
C
E
S
Design SAN / NAS with HA / DR
Installation and configuration of HBAs, LUNs
Storage provisioning & consolidation including Dynamic Multipath
Security configurations
Monitor & Manage
Proven & Tested Transition framework
Offshore – Onsite Hybrid Model
Industry Best Practices
Tool Based Approach
5

GSS – Data Center Operations and Management contd…
Our unique approach of taking over the existing Datacenter Operations & Management is as follows:
Study of the customer’s existing setup (due diligence)
Proposal with agreed SLAs, SoW, Responsibility matrix, and Project plan for transitioning, etc, including the suggestions to improve existing setup/ processes, etc.
Signing the contact
Implementation of Tools, etc
Connectivity with GSSA’s Global Operations Command Center
Transition
Running operations as per the agreed SLAs and providing MIS reports, etc
Periodic reviews with customer SPOC
12

GSS Remote Server Monitoring & Management
Datacenters – Distributed / Centralized
Windows, Unix & Linux Servers
Monitoring & Management Console
GOCC Remote Management & Monitoring Infrastructure
GOCC Support team
GSS Global Operations Command Center
System Management
User Environment Management
Backup Management
Performance Management
Server Monitoring
7

GSS – Data Center Migration Services Cont…
Why Datacenter Migration
IT cost reduction initiative
Regulatory requirement
Business service risk mitigation plan
Newer datacenter operations strategy
Legacy datacenter environments incapable of
hosting modern & dense IT Infrastructure
GSS America bring together years of combined industry experience, required expertise straightforward strategies and cost-saving solutions to ensure that your migration is a success. ….
12

Aim of moving data center functions can reduce costs, increase flexibility, and improve security with near-zero disruption of business environment.
Our Approach:
Study of the existing IT setup / processes and SLAs with
clients of the customer
Designing the migration plan
Dry run
Customer acceptance of migration plan & SoW
Submitting detailed Project plan with detailed step-by-step
activity plan
Executing the migration plan
12

Executing the migration plan – Our Approach
Operational Support
Transition to Ops
Move to Production
UAT
Restore Data
Re-Install and configure
Pack & ship Datacenter equipment
Stand-by arrangements for business continuity
12

Datacenter Consolidation / upgrade – Green-IT initiatives

GSS – Datacenter Consolidation / upgrade
Our approach of Datacenter Consolidation is as follows:
Identify the current state: Study of the existing IT setup / processes and
Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
Implementation: Execution of work as per the agreed timelines and
Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
12

GSS – Datacenter Consolidation / upgrade contd…
Our approach of Datacenter Consolidation is as follows:
Identify the current state: Study of the existing IT setup / processes and
Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
Implementation: Execution of work as per the agreed timelines and
Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
12

GSS – Datacenter – GreenIT initiatives Cont…
Our services for Green-IT initiatives include the following:

Facility Structural Changes:
Datacenter Cooling – Airflow optimization techniques, thermal zones, supplemental high-density cooling, Liquid/Pumped refrigerant based cooling, etc
Rack Space optimization, Modular UPS system designs, etc
Proper Site selection, etc
Non - Structural Changes
Power Management techniques – Server & storage Virtualization, Monitoring and control of power usage by different datacenter equipment, etc
IT Infrastructure Consolidation
12

GSS – Datacenter Compliance Audit
The datacenter compliance Certification is an extensive survey of the
datacenter according to internationally recognized standards.
The output of the Datacenter Compliance Audit is an extensive report with findings, risk analysis and recommendations for risk reduction, all in accordance with International standards.
You will receive a Report indicating a “rating” in each measured area and an overall rating of the total datacenter environment.
12

GSS America provides end-to-end Datacenter Services...
1
2
4
3
Consulting
Design
Execution Planning
Procurement
ACTIVITIES
Needs assessment
Initial situation
Capacity requirements
Reliability requirements
Security requirements
Expansion plans
location analysis
Risk analysis
Functional concept
Floor concept
Preliminary dimensioning
of technical equipment
Cost estimate
Budget cross check
Preliminary design
functional schemes
description of technical
systems and building
client´s acceptance +
adjustments
Final design
detailed drawings of
systems and building
detailed specification of
systems
cost calculation
Supervision of the execution planning
Construction details
Construction drawings
Graphic projection and dimensioning of installation
Instructions for installation
Detailed lists of required material with quantities
Time schedules and interfaces
Selection of suppliers or setting up short lists
Purchasing of equipment and services, or
Handling of tendering
tender documents
tendering
assessment
contract awards
control and approval of delivery
RESULTS
Concept describing:
capacity, reliability and
Security, equipment, costs
Road map for planning and
implementation
Preliminary design documents
Client´s acceptance
Final design documents
Cost calculation
Basis for functional tendering
Construction and installation documents
Construction drawings
Material lists
Tender prepared and executed
Equipment and services purchased
26

Datacenter Services
5
6
7
8
Construction +
Installation
Constant Improvement
Handing Over
Operation
ACTIVITIES
construction and installation
supervision
project management
monitoring time, quality and costs
coordinating interfaces of different specialist works
monitoring the compliance with specifications, drawings and building approvals
Performing tests runs
System performance
checks
Preparing the necessary
documents
manuals, technical
descriptions, as is-
drawings
operation instructions
test certificates
Defining inspection and
maintenance operations
Training operational staff
Official handing over
IT operation (different SLAs)‏
Infrastructure operation
Security services
Facility management services
Controlling warranty periods
Monitoring and checking defined performance levels
Regular audits
Energy efficiency checks
Continuous adjustment to
changes of equipment and
of loads
certifications
RESULTS
data center ready for final checks and handing over
data center ready for operation
operation of the data center
continuously updated data center
27

Q & A
12

Thank You

Gssa datacenter solutions

by Gss America on Dec 13, 2010

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Gssa datacenter solutions — Presentation Transcript