Complete case study on microsoft g.smith v.patel_j.vogelbacher

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The Innovators: Jamie Vogelbacher, Gwen Smith and Vinay Patel have taken on a case study evolved around Microsoft and their mobile phone Windows Phone 7. Microsoft is currently facing update failures with this mobile device and many Samsung smartphones have been affected. What we present to you are the technical difficulties Microsoft has had to deal with and we offer recommended solutions based on our personal experience with smartphones as well as other possible solutions.

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Complete case study on microsoft g.smith v.patel_j.vogelbacher

  1. 1. Microsoft<br />Vinay Patel<br />Gwen Smith<br />Jamie Vogelbacher<br />
  2. 2. Overview<br />Company background<br />Microsoft’s current issues<br />Possible solutions<br />Real World Case 3<br />Recommended solutions<br />References<br />
  3. 3. Company Background<br />Microsoft Corporation is more than the largest software company in the world. It is a market leader in the computer industry expanding from the operating systems.<br />.<br />Led by Bill Gates, the world's wealthiest individual and most famous businessman<br />Became known for their first MS-DOS operating system-latest one being Windows 7<br />Windows is one of the most used operating systems in the world<br />
  4. 4. Company Background<br />Microsoft’s primary duty is to motivate and inspire their customers to use their software in hopes of finding creative solutions to business with five business divisions:<br /><ul><li>Windows & Windows Live Division
  5. 5. Server and Tools
  6. 6. Online Services Division
  7. 7. Microsoft Business Division
  8. 8. Entertainment and Devices Division</li></li></ul><li>Company Background<br />Timeline of Microsoft<br />Microsoft founded by Bill Gates and Paul Allen<br />Releases Windows XP and launches Xbox<br />Released Microsoft Word<br />Windows NT launched<br />Gates leaves Microsoft<br />Awarded contract to provide OS for IBM-Known as MS-DOS<br />Announces Windows Mobile<br />Windows 7 is selling seven copies a second<br />Releases Windows 3.0<br />Invested 150 million into Apple stock<br />
  9. 9. Microsoft’s current issues<br />Windows Phone 7<br />Software update failures<br />Technical glitches<br />Smartphone’s affected<br />Corrupted hardware drivers<br />
  10. 10. Possible Solutions<br />Internet Connection<br />Smaller Updates<br />Storage Space<br />
  11. 11. Real World Case 3<br />Pro’s <br />Microsoft ventured to other industries<br />Established internal expertise's to support IT needs<br />Developed software products for specific industries<br />Con’s<br /><ul><li>May overstep its boundaries in specific industries
  12. 12. Not widely accepted
  13. 13. Has not provided business solutions to specific industry segments</li></li></ul><li>Real World Case 3<br />
  14. 14. Recommended Solutions<br /><ul><li>Send out smaller updates and perform thorough</li></ul> and intensive testing on software <br /><ul><li>Conduct a test run on phone’s storage space</li></li></ul><li>References<br />A history of Windows: Highlights from the first 25 years. (2011). Windows. Retrieved March 14, 2011. http://windows.microsoft.com/en-US/windows/history<br />Bright, P. (2011, March 15). Retrieved March 15, 2011, from Wired: http://www.wired.com/epicenter/2011/03/carriers-not-your-customers/all/1<br /> Kolakowski, N. (March 3, 2011). Windows Phone 7 users report further update snafus, eWeek.com. Retrieved March 13, 2011 from http://www.eweek.com/c/a/Mobile-and-Wireless/Windows-Phone-7-Users-Report-Further-Update-Snafus-825373/<br />Microsoft. Retrieved March 15, 2011, from CrunchBase: http://www.crunchbase.com/company/microsoft<br />Microsoft Corporation. (2010, August 24). Retrieved March 14, 2011, from Microsoft: http://www.microsoft.com/about/companyinformation/ourbusinesses/en/us/business.aspx<br /> <br />
  15. 15. References<br />Nagy, A. (2011). Samsung Windows Phone 7 pre-nodo update issues continue? Retrieved March 14, 2011. http://pocketnow.com/windows-phone/samsung-wp7-pre-nodo-update-issues-continue<br />O’Brien, J., & Marakas, G. (2009). E-business Systems. Foundation of Information Systems in Business. 9th Edition (261 – 297). New York, NY: McGraw-Hill Irwin.<br />Paul, I. (February 24, 2011). Windows Phone 7 glitch affects 1 in 10 upgrades, PCWorld. Retrieved March 12, 2011 from http://www.pcworld.com/article/220585/Windows_Phone_7_Glitch_Affects_1_in_10_Upgrades.html<br />Reuters. (2010, October 11). Retrieved March 15, 2011, from Fox News: http://www.foxnews.com/scitech/2010/10/11/microsoft-windows-phone-coming-november/<br /> <br />
  16. 16. References<br />Spiegel, R. (2011, February 14). Retrieved March 15, 2011, from E-Commerce Times: http://www.ecommercetimes.com/story/71861.html?wlc=1300228530<br />Stroh, M. (2011). Windows Phone Blog: More answers about our first software update. Retrieved March 14, 2011. http://windowsteamblog.com/windows_phone/b/windowsphone/archive/2011/02/23/more-answers-about-our-first-software-update.aspx<br />Windows 7: What is Windows 7?. (2011). Retrieved March 14, 2011. <br /> http://www.microsoft.com/windows/windows-7/what-is-windows-7.aspx <br />Windows Phone 7 copy-and-paste patch delayed. (2011, March 11). InformationWeek Online.<br /> <br />
  17. 17. References<br />Windows Phone 7 update reportedly still causing problems for Samsung owners. (2011). <br /> Gearlog. http://www.gearlog.com/2011/03/windows_phone_7_update_reporte.php <br />Ziegler, C. (2011). Microsoft details Windows Phone 7 update problem, “small number” of <br /> Samsungs affected. Retrieved March 14, 2011. http://www.engadget.com/2011/02/23/microsoft-details-windows-phone-7-update-problem-small-number<br /> <br />

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