Migrating from a Print-Centricto Topic-Centric World                                 Charles Angione
Agenda Operator View Today Historical Approach to Content Document Centric Model The Journey Towards a Topic-Centric W...
Operators Today Flight Operations   – Looking for a common cross-fleet strategy.   – Manuals from OEMs   – Other manuals ...
Airline Operations Flight deck crew Cabin operations Crew planning Flight support Flight dispatch Documentation offi...
Airline Operations Flight deck crew Cabin operations Crew planning Flight support Flight dispatch Documentation offi...
Historical Approach to Content                                                                                   Manage   ...
Document Centric Model      Book                 •   Optimizes cohesiveness of a domain area (e.g.                     mai...
The Journey    1986    1989     1994   1996   1998    1999    2000         2001      2004       2005     2007      2008   ...
Topic Centric Model                                                Topic                          Metadata                ...
Topic Centric Architecture                          Delivery contexts         EFB                Printing/PDF            W...
Change Drivers and Value Opportunities          Authoring Efficiencies              –   Parallel Authoring              –...
Q&AThank You!                                  Charles Angione             charles.angione@techpubsglobal.com
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Migrating from a print centric world - ATA 2012

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Charles Angione, TechPubs' CTO, presents an overview of current trends in aviation technical content management. Entitled "Migrating from a Print-Centric to Topic-Centric World," you'll learn the dramatic impacts new data management technology is having on aviation content management, regulatory compliance, flight operations, and other disciplines.

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Migrating from a print centric world - ATA 2012

  1. 1. Migrating from a Print-Centricto Topic-Centric World Charles Angione
  2. 2. Agenda Operator View Today Historical Approach to Content Document Centric Model The Journey Towards a Topic-Centric World Topic Centric Model Change Drivers and Value Opportunities
  3. 3. Operators Today Flight Operations – Looking for a common cross-fleet strategy. – Manuals from OEMs – Other manuals needed for operations Competitive Industry – Rapid Growth – Mixed Fleets. Right plane for the route. – Affiliate Airlines Highly Regulated Industry – Manuals form an integral part of the airline’s regulatory compliance framework. – Demonstrate compliance for different authorities with the same operations data.
  4. 4. Airline Operations Flight deck crew Cabin operations Crew planning Flight support Flight dispatch Documentation office In-flight service Ground operations
  5. 5. Airline Operations Flight deck crew Cabin operations Crew planning Flight support Flight dispatch Documentation office In-flight service Ground operations
  6. 6. Historical Approach to Content Manage DeliverOEM Data Additional Content• AFM • Flight Operations Training Manual Revision• AOM/FCOM • Safety Manual Planning PDF• QRH • Security Manual• FTCM • Ground Operations Manual Content• MMEL • General Operations Manual Portal Storage• CDL • Operations Control Manual • Ramp Operations Manual • Hazmat Procedures Manual Routing/ • Fueling Manual Review/ EFB OEM New • Anti/De-Icing Manual Approval OEM Previous Airline Manual Changes Authoring
  7. 7. Document Centric Model Book • Optimizes cohesiveness of a domain area (e.g. maintenance procedures, normal procedures) Chapter • How is content ordered in a technical publication? • Sect1 • Sect2 • Metadata tends to be focused on book (book status, publish dates) • Hierarchical structure models relationships within Chapter content • Sect1 • Sect2 • Intelligent markup enables data mining • Sect3
  8. 8. The Journey 1986 1989 1994 1996 1998 1999 2000 2001 2004 2005 2007 2008 SGML XSLT XHTML XInclude XSLT 2.0 HTML XML 1.0 1.0 XML Namespaces Schema DocBook DITA v4.1 v1.0 ATA iSpec Spec2300 2100 2200 v0.1 S1000D
  9. 9. Topic Centric Model Topic Metadata Content Information Language Identification Applicability Status Associations Typing• Optimizes the content from user’s perspective• Respond to what the user wants to do.• Topic Centric metadata• Taxonomical metadata - where do this information fit into a contextual structure(s)• Stronger information typing• Linking strategies developed for intro-object and inter-object relationships
  10. 10. Topic Centric Architecture Delivery contexts EFB Printing/PDF Web/Portal Information Types Descriptive Dispatch Performance Procedure Included Domains MathML Compliance Common Structures Metadata OASIS (CALS) table
  11. 11. Change Drivers and Value Opportunities  Authoring Efficiencies – Parallel Authoring – Distributed Authoring – Encapsulation – Content ReuseAuthor  Translation – Topics can be translated efficiently and less expensively while providing enough context to produce a high quality translation. Support & Training  Review, Routing and Approval – Each unit of information can be read and reviewed independently.  Change Management – Determine if content has changed from one release to another. Inspectors  Random Access Events/Google effect – The Google effect is the tendency to forget information that can be easily found using internet search engines such as Google, instead of remembering it. – Enter an area of interest with enough context to understand content.Crew  Distribution – Distribute only what has changed
  12. 12. Q&AThank You! Charles Angione charles.angione@techpubsglobal.com

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