Gerry Skipwith
Vice President – Services
Compugen
September 23, 2010
Was on a Mission
 Toronto to Montreal
 7 days
 15 km run
 90-100 km bike
 $100,000+ for Canada Company
 Scholarships...
CompTIA
CompTIA
Solution Providers
Society
Why Print Matters!
 Managed Print Services Association
 +1000 members in less than 1 year
 2010 conference – 300+ engaged attendees
• 100 ...
Expanded Industry Eco System CompTIA
Ancillary
Consultants
/ Analysts
Software
3rd Party
Supplies
Technology Convergence
Office
Copy
CompTIA
FAX
Commercial Copy &
Print
Office Print
/ MFP
Company X
Print Decision Making Shifts
CompTIA
IT/MIS
Purchasing /
Procurement Facilities
Management
CompanyX
CompTIA
IT/MIS
Operations /
Procurement
Facilities
Management
68%
20%
10%
2%
Other
Print Decision Makers
Companies are Struggling
 IDC says 1-3% of Revenue spent on print
 All aspects of content creation, management and print...
Poor supplies
management
Solution
Providers
Companies are Struggling
Solution
Providers
• Low device utilization
• Model sprawl
Customers are Struggling
Proliferation of personal printers
Solution
Providers
Customers are Struggling
Business Opportunity
Solution
Providers
$-
$20
$40
$60
$80
$100
$120
$140
2006 2007 2008 2009 2010 2011 2012 2013
Billions...
MPS Defined
Managed print services is the active
management and optimization of
document output devices and related
busine...
Different needs
Top 4 Contract Items
Monitoring of device utilization 66%
Assessment 61%
Device installation 56%
Help desk...
Resulting In A New
Vendor Business Model
0%
10%
20%
30%
40%
50%
60%
-
100
200
300
400
500
600
700
800
Pre-MPS
Avg.
Year 1 ...
Print is Great
 Arguably;
 Key foundation of education and spread of knowledge
 Fostered the spread of religion
 Found...
Some history
 2400 B.C.: Papyrus appeared in Egypt
 618 to 906: Carved wooden blocks for multiple transfers
 1309: Euro...
Print Facts
40 Percent of global wood harvest dedicated to paper
5.4 million Tons of paper consumed annually in U.S.
20 mi...
Paper Consumption
Energy Consumption
Carbon Output
Solid Waste
Environmental impacts
• 200m tons of hazardous substances
into the air & water
• 3rd largest user of industrial water
• 4th largest industrial e...
• 1 gallon of oil to make a new toner cartridge
• 8 cartridges / second are thrown away in the US
• In NA, 350m cartridges...
Society
Print is a great privilege that
brings great responsibility
Gaining the full benefits
of corporate print in an
env...
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A discussion of why print matters for CompTIA, for Service Providers, and for society in general

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  • 1679: Habeas Corpus Act 1689: English Bill of Rights 1788: United States Constitution 1789: Declaration of Rights of Man
  • 1679: Habeas Corpus Act 1689: English Bill of Rights 1788: United States Constitution 1789: Declaration of Rights of Man
  • Comp Tia Presentation Redux For Slideshare

    1. 1. Gerry Skipwith Vice President – Services Compugen September 23, 2010
    2. 2. Was on a Mission  Toronto to Montreal  7 days  15 km run  90-100 km bike  $100,000+ for Canada Company  Scholarships / camp for the children of fallen soldiers
    3. 3. CompTIA CompTIA Solution Providers Society Why Print Matters!
    4. 4.  Managed Print Services Association  +1000 members in less than 1 year  2010 conference – 300+ engaged attendees • 100 attendees in 2009 (Inaugural) Growing Print Community CompTIA
    5. 5. Expanded Industry Eco System CompTIA Ancillary Consultants / Analysts Software 3rd Party Supplies
    6. 6. Technology Convergence Office Copy CompTIA FAX Commercial Copy & Print Office Print / MFP
    7. 7. Company X Print Decision Making Shifts CompTIA IT/MIS Purchasing / Procurement Facilities Management
    8. 8. CompanyX CompTIA IT/MIS Operations / Procurement Facilities Management 68% 20% 10% 2% Other Print Decision Makers
    9. 9. Companies are Struggling  IDC says 1-3% of Revenue spent on print  All aspects of content creation, management and print  0.5% on hard print costs Content Creation Management Printing Procurement/Admin Network Infrastructure IT Support Eqpt, Supplies, Mtce Solution Providers
    10. 10. Poor supplies management Solution Providers Companies are Struggling
    11. 11. Solution Providers • Low device utilization • Model sprawl Customers are Struggling
    12. 12. Proliferation of personal printers Solution Providers Customers are Struggling
    13. 13. Business Opportunity Solution Providers $- $20 $40 $60 $80 $100 $120 $140 2006 2007 2008 2009 2010 2011 2012 2013 Billions Market Revenue Includes hardware, supplies, and services for distributed market. Source: Photizo Group 2009 MPS Market Size, Share, and Forecast Report. Managed Print Services Traditional “Purchase” Model
    14. 14. MPS Defined Managed print services is the active management and optimization of document output devices and related business processes Solution Providers
    15. 15. Different needs Top 4 Contract Items Monitoring of device utilization 66% Assessment 61% Device installation 56% Help desk services 56% Bottom 4 Contract Items Physically moving devices to new locations 39% Number of service incidents 38% Same day response time 36% Average response time per incidence 35% Photizo Group, 2009 Solution Providers
    16. 16. Resulting In A New Vendor Business Model 0% 10% 20% 30% 40% 50% 60% - 100 200 300 400 500 600 700 800 Pre-MPS Avg. Year 1 Year 2 Year 3 Year 4 Year 5 Margin(%) $USMillions Hardware Margin Supplies + Services Margin Net Margin % Source: Photizo Group 2010 Global MPS Advisory Service Solution Providers
    17. 17. Print is Great  Arguably;  Key foundation of education and spread of knowledge  Fostered the spread of religion  Foundation of all legal systems  Low cost print aided growth of modern democracy Society Education then, beyond all other devices of human origin, is the great equalizer of the conditions of men, the balance-wheel of the social machinery Horace Mann
    18. 18. Some history  2400 B.C.: Papyrus appeared in Egypt  618 to 906: Carved wooden blocks for multiple transfers  1309: Europeans first make paper  1456: Gutenberg prints the Bible  1800: Iron printing presses invented  1870: Paper is now mass-manufactured from wood pulp  1891: Printing presses can now print and fold 90,000 4-page papers an hour  1938: Chester Carlson invented electrophotography called Xerox  1953: high-speed printer developed by Remington-Rand  1971: original laser printer called EARS was developed by Xerox  1976: HP invented inkjet printer  1988: HP released the DeskJet inkjet printer, priced at $1000  1992: HP released the LaserJet 4, the first 600 by 600 dpi laser printer Society
    19. 19. Print Facts 40 Percent of global wood harvest dedicated to paper 5.4 million Tons of paper consumed annually in U.S. 20 million Acres of trees logged annually (Newfoundland) 10,000 Pages printed by the average US office worker 757 Return trips to the moon using US annual office copy paper Society
    20. 20. Paper Consumption Energy Consumption Carbon Output Solid Waste Environmental impacts
    21. 21. • 200m tons of hazardous substances into the air & water • 3rd largest user of industrial water • 4th largest industrial emitter of GHG • 4th largest industrial user of energy Paper
    22. 22. • 1 gallon of oil to make a new toner cartridge • 8 cartridges / second are thrown away in the US • In NA, 350m cartridges into landfills annually • Discarded cartridge adds 2.5 lbs of solid waste • 70% of world’s printer cartridges thrown out • World’s annual cartridges circle the earth 3 times Toner Cartridges
    23. 23. Society Print is a great privilege that brings great responsibility Gaining the full benefits of corporate print in an environmentally responsible manner
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