Creating your organizational learning infrastructure George Siemens Corporate Learning: Trends and Innovations November 20, 2007

traditional approach

we know

content

tools

goals

They don’t

so

we designed

infrastructure of learning

using

acronyms

LMS

CMS

LCMS

and terms

{insert your own buzzwords}

But

mismatched

concepts

approaches

forgot context

neglected learner

strategy

intent of learning

created a static infrastructure

tools

process

reflected views of learners and knowledge

where are we?

information growth

different people

different competitors

different rules

BRIC

and yet...

value=ability to function in this space

what do we need?

an infrastructure of adaptability

points of tension retained

not eliminated

diversity

but...

we also need stability

we need approaches

understood at the decision table

web 2.0, blogs, wikis, social media, social networking, enterprise 2.0, podcasts, virtual worlds, participatory culture, adaptive design, Second Life, LMS, LCMS, mashups, RSS, folksonomies, information literacy, web 3D, convergence, remixability, microformats, long tail, vblog, mobile web, perpetual beta, weak ties, network effects, power laws, and on and on and on and on

aren't

What is understood?

strategy

performance

return/investment

global competitiveness

experimentation? ROI?

They don’t

in a cycle of transition

transition=uncertainty

uncertainty=changed metrics

walk in two dimensions

They don’t

how do we make sense?

learning infrastructure

tools

approach

design

view of LOCT

learner

organization

content

technology

structure for tomorrow’s needs

KM? CM? EPSS? JIT?

if it’s learning to do/act/think, it doesn’t matter what you call it

fragmentation=different results

centralization=familiarity and consistency

so...

match task to intent

clear outcomes?

innovate?

enter new market?

different paths lead in different directions

Conceptual Experimental Implementation

Learning needs

one approach

won't work

act in context

They don’t

deep smarts

diverse smarts

a model

Simple Model Analysis and validation Ecology and network fostering Adaptive learning and knowledge cycle System review and validation Impacting factors

Analysis and validation

Ecology and network fostering

Adaptive learning and knowledge cycle

System review and validation

Impacting factors

They don’t

They don’t Domain: Analysis and Validation

They don’t Domain: Ecology and Network Fostering

They don’t Domain: Adaptive Learning and Knowledge Cycle

They don’t Domain: System Review and Validation

Domain: Impacting Factors

They don’t Domain: Impacting Factors

is that even practical?

think holistically

design for complexity

complexity for design

design for diversity

tools

context

learning format

multiplicity

what happens tomorrow? next week?

reflect

evaluate context

experiment aggressively

implement thoughtfully

function in gradients

redesign the design

redesign the structure

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