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Dovetail Webinar Data Management & Optimization
 

Dovetail Webinar Data Management & Optimization

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Dovetail Webinar Data Management & Optimization

Dovetail Webinar Data Management & Optimization

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    Dovetail Webinar Data Management & Optimization Dovetail Webinar Data Management & Optimization Presentation Transcript

    • Clarify Data Management & Optimization
      Rusty Coleman – VP Sales & Marketing
      Gary Sherman - CTO
    • Dovetail Background
      Founded in 1995 as First Choice Software to provide value-add software & services to the Clarify market for data management, application customization, and other complementary solutions.
      Expanded offerings in 2001 introducing CRM for Clarify (thin-client agent application that runs on a Clarify database).
      Changed name in 2006 to Dovetail Software and released search, archive management, and mobility solutions for the Clarify market.
      Introduced CRM for service and support in 2008 to the broader CRM market.
    • Webinar Objective
      Develop a Clarify data management strategy that incorporates archival software to provide a more efficient way to:
      • Manage database growth
      • Ensure data integrity
      • Maintain system performance
      • Ensure quick access to archived data
    • Clarify Data Management Challenges
      Data Growth Over Time
      Performance impact
      Increased maintenance & administration demands
      Costs associated with increasing online disk storage
      Complexity of upgrades
      Risk of downtime due to backups & recovery
      Changing Data Requirements
      Longer retention periods for compliance
      Increased security
      Protection of data authenticity
    • Clarify Data Management Alternatives
      Disk Storage Expansion
      Short-term benefits
      Long-Term implications
      Tuning & Optimization
      Sometimes necessary as applications change
      Diminishing returns as database size increases
      Purge & Recovery
      Simple way to “remove” data and reduce database size
      Creates risk if frequent data recovery is required
      Archiving
      Most efficient and cost-effective way to move selected data offline
      Can be difficult to retrieve data quickly if needed
    • Clarify Data Management Solution
      Data Archive, Search, & Retrieval
      • Selected data components can be;
      • Archived more frequently
      • Located through fast search process
      • Restored for online access if required
      • Production storage costs can be managed
      • System performance impacts reduced
      • Data management costs controlled
      • Compliance with best practices
    • Clarify Data Archive Process
    • DATA ACCESS
      Clarify client accessing the production database, which contains old cases.
      Production Database
      Old Cases
    • PURGE
      Purge the old cases from the database into a DAT file.
      Production Database
      Old Cases
      ArchiveSoftware
      DAT File of Old Cases
    • ARCHIVED DATA VIEW
      Viewer can query and view data from the DAT files.
      DAT File of Old Cases
      Production Database
    • ARCHIVED DATA VIEWER
      Software is used to restore the archived cases.
      One Case
      DAT File of Old Cases
      Production Database
      ArchiveSoftware
    • ARCHIVE DATABASE
      Import DAT file of old cases into an archive database.
      Production Database
      Archive Database
      ArchiveSoftware
      Old Cases
      DAT File of Old Cases
    • Archived Case Viewer
      (Browser-Based)
      Archive Database
      Old Cases
      Production Database
    • Archived Case Viewer
      (Browser-Based)
      Can be integrated within the Clarify client.
      Archive Database
      Old Cases
      Production Database
    • Archived Case Viewer
      (Browser-Based)
      Can be integrated easily with other web applications such as Amdocs or Salesforce.com.
    • Demonstration
      Dovetail Archive Manager
    • Questions