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Habilitar y conectar : Desarrollando y potenciando una Cultura social.
 

Habilitar y conectar : Desarrollando y potenciando una Cultura social.

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    Habilitar y conectar : Desarrollando y potenciando una Cultura social. Habilitar y conectar : Desarrollando y potenciando una Cultura social. Presentation Transcript

    • Habilitar y Conectar:Desarrollando y Potenciandouna Cultura Social © 2012 IBM Corporation
    • Compañías no hacen negocios con compañías.Las personas son lo central en su negocio Personas hacen negocio con personas. © 2012 IBM Corporation 2
    • “Social Business” = La evolución del NegocioAlistair Rennie, General Manager IBM Collaboration Solutions, auf der Lotusphere 2011 3
    • Las personas compartirán sus ideas y encontrarán aLas personas son sociales por naturaleza otras si se les dá la oportunidad © 2012 IBM Corporation 4
    • La creatividad es el motor deLo social promueve la innovación la innovación y propera en entornos sociales. © 2012 IBM Corporation 5
    • “...para los próximos 5 años”CEOs nombraron la “creatividad” como como lo indica el estudio de 2010 a 1500 CEOs por el una cualidad importante de liderazgo IBM Institute for Business Value. © 2012 IBM Corporation 6
    • ¡¡ Promueva lo Social y deje que cumpla su trabajo !!● A culture that motivates people to reach, engage, discover and act.Una cultura que motiva a su gente a encontrar, conectar, descubrir y actuar © 2012 IBM Corporation 7
    • La necesidad de expresarse, compartir sus ideas yPromueva y conecte a sus empleados ejercitar su sentido de pertenencia. © 2012 IBM Corporation 8
    • Enable IBM ConnectionsA multifaceted environment to manage people networks, knowledge,ideas, plans and goals. © 2012 IBM Corporation 9
    • Connect IBM SametimeThe means to know where others are, what theyre doing and the powerto reach out to them in real time. © 2012 IBM Corporation 10
    • Let social communications roll... Use cases © 2012 IBM Corporation 11
    • Perfil Empresarial en laLas personas necesitan tener una identidad Intranet y Presencia para Contactarse La oportunidad de contarle al mundo quién y dónde estoy, qué conocimiento tengo, qué pienso, en qué estoy trabajando y con quién me relaciono. © 2012 IBM Corporation 12
    • Quién soy, qué me gusta, qué estoy haciendo ahora,Sobre mi persona qué tenemos en común, quién está en mi red y como contactarlos. Buscar por nombre, experiencia o palabra clave. © 2012 IBM Corporation 13
    • Podría estar involucrado en los mismos proyectos, Sobre mi persona comunidades y discusiones en los que tu participasSepa quetenemos encomún © 2012 IBM Corporation 14
    • Podría tener conocimientoSobre mi persona útil para tu desarrollo de proyectos Accesa a mis publicaciones recientes en Comunidades, Archivos, Blogs, Bookmarks, Foros y Actividades © 2012 IBM Corporation 15
    • I may not be actively posting about what I know but youSobre mi persona can always get to what I may have published in the past. Revisa mi experiencia, calificaciones y proyectos anteriores. © 2012 IBM Corporation 16
    • Once you have an idea about who I am and what I knowSobre mi persona you may want to see where I stand in relation to you. Dónde estoy en la organización, con quien me relaciono y cómo nos relacionamos © 2012 IBM Corporation 17
    • If after learning so much about me you decide Im theSobre mi persona person youre looking for then its time to find out whether you can reach me. Sepa si estoy disponible para chat, hablar, agendar o unirme a conversaciones o video llamadas. © 2012 IBM Corporation 18
    • Availability works both ways:Sobre mi persona since you can see me you can bet I can see you. Decide si quieres estar disponible. © 2012 IBM Corporation 19
    • You may not need to reach Sobre mi persona me but I may know who you need to reach out to.Úsame para llegar apersonas en mi redde contacto/trabajo. © 2012 IBM Corporation 20
    • Portal / Web Content Mgt / Connections Common Header News around the Lab (content source is Calendar of Connections) Laboratory Events Training Courses 21
    • Research Division Homepage Access to Division-specificcollaborative Events content The content on all Division pages is WCM generated 22
    • Staff Profile©2011 IBM Corporation 23
    • Banner Navigation is served from Portal, including WCM content for Alerts, Threat level Displaysinformation about current Activites. Boxes are user- customizable. All retrieve content directly from the relevant application. ©2011 IBM Corporation 24
    • Connections communities Las personas pertenecen a grupos, with Sametime presence and Sametime Advancedcomunidades. Por afinidad o necesidad features.Un lugar de reunión para compartir conocimientos, ideas e intereses,un campo de acción para las comunicaciones sociales; un contextocomún para trabajar juntos e innovar. © 2012 IBM Corporation 25
    • Our common projects, ideas, tasks, discussions, and goals¡¡ Es sobre Nosotros !! along with the means to bring us all together in real time when needed. Ver la lista de la comunidad para saber quién es miembro y con qué perfil. © 2012 IBM Corporation 26
    • Use the community context ¡¡ Es sobre Nosotros !! to get to know those of us you havent met yet.Abre la tarjeta denegocios de losmiembros de lacomunidad para sabermas sobre ellos. © 2012 IBM Corporation 27
    • Leverage their availability¡¡ Es sobre Nosotros !! status to get to them in real time. Puedo definir si eres la persona con la que necesito trabajar basado en tu identidad, con quien te relacionas, o qué has publicado/compartido. © 2012 IBM Corporation 28
    • Leverage their availability¡¡ Es sobre Nosotros !! status to get to them in real time. Contacta a los miembros de la comunidad directamente desde sus tarjetas de presentación. © 2012 IBM Corporation 29
    • Social EverywhereNew Mobile Apps to Access Data Anywhere / Anytime ● Access all of your Connections data from mobile browsers or free native apps ● New Capabilities ­ Media Gallery – upload photos/videos from your phone ­ Access Ideation Blogs ­ Hyperlinks in Status Updates ­ Improved Home screen navigation style ­ Saved login information in native app ­ Device wiping & VPN capability ● Download native app from major app stores: iTunes, Android Market, Blackberry App Worlds © 2011 IBM Corporation 30
    • Apple iPod Touch / iPhone Devices © 2011 IBM Corporation 31
    • Google Android Devices © 2011 IBM Corporation 32
    • RIM BlackBerry Devices Shipped Q3 2011 © 2011 IBM Corporation 33
    • Not everyone lives in the browser. Those of us who Its about us live in Sametime also have access to communities and more.Access your Connectionscommunities directly fromSametime Connect. © 2012 IBM Corporation 34
    • Go deep into the tree and get a glimpse of the makeup of Its about us entire divisions, departments, etc.; all from Sametime ConnectLocate people based ontheir standing in theorganizations hierarchy. © 2012 IBM Corporation 35
    • Need to ping all of us atIts about us once? Sametime Connect has a plug-in for that. Send announcements, questions, alerts and polls to all community members at the same time in real time. © 2012 IBM Corporation 36
    • Get our collective input in Its about us real time and store it for future reference.Capture knowledge andinsight just by keepingthe conversation alive. © 2012 IBM Corporation 37
    • Connections applications with Sametime Advanced People need to find people presence and real-time connectivity.An engine that helps me find the right people for the task at hand. © 2012 IBM Corporation 38
    • You have the expertise, the insight or the authority toIts about you help me make something happen and Im going to find you. I can determine youre the person I need to work with based on your identity, who you hang out with and what youve published. © 2012 IBM Corporation 39
    • Connections lets me find you from different contexts and Its about you ping you through a single vehicle.Your business cardis everywhere and ittells me whetheryoure available. © 2012 IBM Corporation 40
    • Sametime lets me find you based on where you are andIts about you what youre doing at this very moment. I can look you up in the organizational hierarchy and decide whether to ping you based on your availability status. © 2012 IBM Corporation 41
    • Sametime gives me access Its about you to broadcast channels to let you know I need help.I can find you viaannouncements, broadcastchats, using Skill Tap andeven launching a poll askingfor answers. © 2012 IBM Corporation 42
    • I know where youve been...Its about you and I can get to you from there. Find the person you need based on their participation in persistent chat forums. © 2012 IBM Corporation 43
    • Accesando en tiempo real a¡¡ Es cómo llegar a ti, cómo contactarte !! los canales mas robutos en el mercado. Desde la tarjeta de negocios a una sesión de chat, voice chat o llamada telefónica usando el soft phone. © 2012 IBM Corporation 44
    • Las personas necesitan comunicarseLos canales que me permitan ubicar a la persona, no el dispositivo ni ellugar, cuando lo necesite. © 2012 IBM Corporation 45
    • Canales de comunicación en¡¡ Es cómo llegar a ti, cómo contactarte !! tiempo real a través de una variedad de dispositivos. Llegar a la persona no es un problema. Ruteo automático de la llamada al/los dispositivos mas apropiados basado en su presencia y estado actual. © 2012 IBM Corporation 46
    • Video de clase Enterprise e¡¡ Es cómo llegar a ti, cómo contactarte !! integración con sistemas de terceros. Cuando la voz no es suficiente, podemos abrir una video llamada. © 2012 IBM Corporation 47
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Escalar a un chat grupal © 2012 IBM Corporation 48
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Guardar la transcripción de los chats © 2012 IBM Corporation 49
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Usar voice chat para llamadas VoIP o establecer llamadas telefónicas tradicionales. © 2012 IBM Corporation 50
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Ir de chat con voz a video o unirse a una sesión de telepresencia en un sistema de video empresarial de terceros. © 2012 IBM Corporation 51
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Configure sus opciones de llamada y administre su address book. © 2012 IBM Corporation 52
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Escale hacia salas de reunión instantánea (y persistente) con soporte de audio y video. © 2012 IBM Corporation 53
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Añade personas a tu lista de contacto para futuras referencias. © 2012 IBM Corporation 54
    • The Connections plug-in for¡¡ Qué podemos hacer !! Sametime takes Connections beyond the Web browser. Añadir la transcripción del chat a una Actividad © 2012 IBM Corporation 55
    • The Connections plug-in for¡¡ Qué podemos hacer !! Sametime takes Connections beyond the Web browser. Encontrar Actividades relacionadas © 2012 IBM Corporation 56
    • The Connections plug-in for¡¡ Qué podemos hacer !! Sametime takes Connections beyond the Web browser. Añadir esta conversación a un Foro o Comunidad © 2012 IBM Corporation 57
    • Ubicarte en tiempo real a través del canal mas¡¡ Qué podemos hacer !! apropiado para la situación en marcha. Comparte tu pantalla completa, o una porción de ella, o una aplicación abierta con tus contactos de chat. © 2012 IBM Corporation 58
    • The Connections plug-in for What Sametime Connect can do Sametime takes Connections beyond the Web browser.I can get to you onConnections from theSametime business card. © 2012 IBM Corporation 59
    • Saber de ti, tu red, tu¡¡ Qué podemos hacer !! conocimiento y experiencia desde tu tarjeta de visita Acceso 360° al Perfil digital de mis contactos de chat © 2012 IBM Corporation 60
    • Connections communities People need to work together and Sametime meetings.The context to exercise people networks to produce tangible businessvalue. © 2012 IBM Corporation 61
    • ¡¡ Conectémonos !! Primero chat, luego escuchar y ver a¡¡ Hagamos el trabajo en colaboración !! los demas – como lo hacemos los humanos. Desde la sesión de chat, abrir una sala de reuniones con audio y video, presencia y soporte de contenido o documentos. © 2012 IBM Corporation 62
    • Lets connect! We can chatIts about getting the job done first and then hear and see each other—like humans do. © 2012 IBM Corporation 63
    • Lets connect! We can chat Its about getting the job done first and then hear and see each other—like humans do.Launching the meeting roomfrom Sametime Connect givesus access to additional featuressuch as the ability to take controlof each others workstations. © 2012 IBM Corporation 64
    • People are doing it today... References © 2012 IBM Corporation 65
    • Communicating and sharing knowledge Berlitz Corporation IBM Connections enables Berlitz employees to find colleagues based on need, expertise, background and skills for answers to questions, consultation and project staffing. IBM Sametime allows users to connect and interact with each other in real time infusing Berlitz with fluid communication and collaboration channels across the corporation. © 2012 IBM Corporation 66
    • “eBerlitz” Community in which they develop on-line teaching materials 67
    • Extending expertise beyond your own Childrens Hospital Boston walls to save lives IBM Connections enables clinicians to grow their skills in a social environment with complementary expert and peer contextual commentary, on-boarding support, profile management and search capabilities. IBM Sametime connects clinicians with colleagues and mentors reducing information bottlenecks and maximizing access to the most relevant information in real time. © 2012 IBM Corporation 68
    • Chinese Deaf Association, Enabled and connected to serve R.O.C.IBM Connections enables deaf and hearing-impaired clients of the ChineseDeaf Association to share information in video format with sign-languageinterpreters and each other.IBM Sametime connects Chinese Deaf Association clients with sign languageinterpreters through video chat to help them communicate with hearing peoplein real time. © 2012 IBM Corporation 69
    • United Nations Building people networks Peacekeeping OperationsIBM Connections enables United Nations users to easily connect with otherusers, other agencies, non-government agencies (NGOs) and host-nationpersonnel.IBM Sametime connects United Nations users through unified, real-timecommunication and collaboration services from enterprise instant messagingand online meetings to telephony and video conferencing. © 2012 IBM Corporation 70
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    • The Connections-Sametime Whats next? integration roadmap. 2013 and Beyond ● Closer integration between Connections communities, Sametime Advanced and Sametime meetings ● Richer Sametime presence into Connections profiles and the business card 4Q 2012 ● Improved search on connections profiles from the Sametime Connect client ● Sametime Meetings 3Q 2012 support for Connections Files 1Q 2012 ● Sametime Proxy support for Connections 4.0● Sametime Proxy support for Connections 3.0.1.1● Sametime A/V Widget for Connections 3.0.1.1 The information contained in this presentation is made available under the rules outlined in the non-disclosure agreement currently in place between your company or institution and IBM. All information related to new products, product releases and capabilities is intended to outline our general product direction and it should not be relied on in making a purchasing decision. All information on new features and products is for informational purposes only and may not be incorporated into any contract. All information on new features and products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products and the capabilities included in them remains at our sole discretion. © 2012 IBM Corporation 73
    • For more information on how to get all this done...● The IBM Connections Wiki ‒ The Connections plug-in for Sametime ‒ Integrating Connections communities and Sametime Advanced ‒ Surfacing Sametime presence as a custom attribute on Connections Profiles● The IBM Sametime Wiki ‒ Integrating the Connections business card ‒ Enabling click-to-call from the Sametime Web client and the Web meetings client ‒ Integrating Connections and Sametime Advanced © 2012 IBM Corporation 74
    • Start by enabling and connecting your people; letWe can help you creativity flourish and get on your way to becoming a Social Business. ibm.com/social © 2012 IBM Corporation 75
    • Thank you! © 2012 IBM Corporation