Where did it come from? Founder – Yuseta A. Caiton Founded in 2000 Located in LA, California “Organic only” policy Asian and American products Store Motto: “Live Fresh, eat fresh”
Stealing another persons identity in whichsomeone pretends to be someone else in order toobtain credit and other benefits in that personsname.
Types of Identity theft Criminal identity theft (posing as another person when apprehended for a crime) Financial identity theft (using anothers identity to obtain credit, goods and services) Identity cloning (using anothers information to assume his or her identity in daily life) Medical identity theft (using anothers identity to obtain medical care or drugs) Child identity theft (using a child’s identity to commit any of the above actions)
Budget Breakdown for 2005 Identity Theft Customer Theft Employee Theft Store Expenses
Budget Breakdown for 2010 Identity Theft Customer Theft Employee Theft Store Expenses
SkimmingThe theft of creditcard information thatis used in anotherwise legitimatetransaction.
How is it done? It is typically an "inside job" by a dishonest employee. Usually committed by photocopying receipts or using a small electronic device (skimmer) to steal hundreds of credit card numbers.
Countermeasures• The only way to control the problem withelectronic skimming is to ensure the securityof the terminals by manually inspectingthem.• Severe penalties (fines) can be issued if themachines are compromised.
Other defenses against identitytheft Pan Truncation not displaying the full number on receipts
Tokenization (Data Security) not storing the full Credit Card number in computer systems
Theft of money Money is one of the most common assets that are stolen from Employers
Theft of time Employee is paid for time which they did not work Employee who are not working while on the job
Theft of supplies Theft of supplies is another prevalent form of employee theft. Common examples of this form of theft are office supplies and restaurant supplies
Why Careful selection is important Performance Costs
Types of Customer Theft Customers using their children Steaming (a technique where a large gang enters a store to steal large quantities of goods before leaving) Customers using bags, purses, and coats
First Solution Hire a security team Members of the security team:head of security, surveillance system monitor,two doors guards, and secret shoppers All security members are required to have certain skills
Second Solution Electronic Article Surveillance System An EAS system is a technology used to recognize stolen merchandise as it passes through a gated area in a store.
Third Solution Lock up expensive merchandise Merchandise that exceeds a certain limit of value then we will keep the items locked in a clear case that only an employee can unlock.
Final Solution A Surveillance System 16 camera system
Conclusion Estimated cost of new security measures: $120,000 per store Estimated 50% decrease in store theft within one year