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Examining engagement
 

Examining engagement

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    Examining engagement Examining engagement Presentation Transcript

    • Examining the Importance of Employee Engagementin the Corporate Workplace
      Holly Grimm
    • Did you know?
      20%
      56%
      26%
      of employees are
      of employees are
      of employees are
      Neutral
      Engaged
      Disengaged
    • is just a new word for…
      Motivation
      • Passion
      • Commitment
    • Engagement is Essential
      Based upon the idea of creating successful collaborative teams that work on ambitious projects, engagement creates a meaningful experience that outlasts the training classroom.
      Employees are thus fundamentally motivated to learn and work because of the meaningful nature of the work environment and activities.
    • Engagment is defined as…
      to participate in the workplace.
    • Engaging employees with creative problem-solving, reasoning, decision-making, and evaluation, they begin to think and act differently about their work.
    • Appealing to the Masses
      Employees differ greatly in terms of their dedication and commitment to their job.
      Engagement programs should be designed to appeal to the masses.
      Leaders who understand their employees will have the best yield when changing work requirements.
    • Engaged employees are…
    • Disengaged employees say…
    • Three Bricklayers
      Jim Haudan, author of The Art of Engagement (2008) often tells a story of three bricklayers.
      Each picks up a brick and sets it in place.
      The first bricklayer says, “I’m putting one brick on top of the other.”
      The second says, “I’m building the west wall of a church.”
      And the third bricklayer says, “I’m creating a cathedral. It will stand for centuries and inspire people to do great deeds.”
    • 6 Elements of Engagement
      Connecting through images and stories
      Creating pictures together
      Believing in leaders
      Owning the solution
      Playing the entire game
      Practicing before performing
    • Strategic Engagement
    • Successful Strategies…
      Connect to the company’s objectives and goals.
      It is critical that the business goals and objectives are relevant to employees.
      If employees do not ‘get it’, the strategy will not be successful.
      Encourage employee ownership.
      Employees with understanding of the entire picture cannot avoid taking action.
      In essence, the employees will feel like they have been heard and ‘buy’ into the concept.
    • Benefits of Engagement
      Retention
      Low absenteeism
      Ownership
      Empowerment
      Advocacy & loyalty
    • Case Studies
      Best Buy reported where employee engagement increased by one tenth of a point, sales increase more than $100,000 for the year (Attridge, 2009).
      MolsonCoors, reported that engaged employees were five times less likely to have a safety incident and seven times less likely to have a lost-time safety incident, saving $1.7 million in safety-related costs for that year (Attridge, 2009).
    • Conclusion
      There is no ‘one size fits all’ to an engaged workforce.
      All generations want balance and satisfaction (Ketter, 2008).
      Creating a work culture that values learning, career advancement, and employee engagement is not easy, but is crucial to the success of an organization (Ketter, 2008).
      In conclusion: when employees feel engaged, they are motivated and committed to their work and learning. They also have a sense of belonging and accomplishment.
      Engaged employees learn most effectively when the leadership makes meaningful connections to the curriculum and creates a safe learning environment that encourages learners to meet challenges while applying high rigor skills to real-world, unpredictable situations inside and outside of the classroom (Jones, 2009).
    • References
      Allerton, H. E. (2003). Blood, sweat, and cheers: full engagement. T+D, 57(8), 34.
      Attridge, M. (2009). Measuring and managing employee work engagement: A review of the research and business literature. Journal of Workplace Behavioral Health, 24(4), 383-398.
      Babcock-Roberson, M.E. & Stickland, O.J. (2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. The Journal of Psychology, 144 (3), 313-336.
      Billett, S., Smith, R., & Barker, M. (2005). Understanding work, learning and the remaking of cultural practices. Studies in Continuing Education, 27(3), 219-237.
      Hauden, Jim. (2008). The art of engagement. New York, New York : McGraw Hill.
      Jones, R.D. (2009). Student engagement teacher handbook. Retrieved from http://www.leadered.com/pdf/Student%20Engage%20handbook%20excerpt.pdf from http://home.sprynet.com/~gkearsley/engage.htm
      Kearsley, G, & Shneiderman, B. (1999, April 5). Engagement theory.Retrieved
      Ketter, P. (2008). What's the big deal: About employee engagement. T+D, 62(1), 44-49.