• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Government 2.0 New strategies for engaging the public
 

Government 2.0 New strategies for engaging the public

on

  • 1,990 views

 

Statistics

Views

Total Views
1,990
Views on SlideShare
855
Embed Views
1,135

Actions

Likes
1
Downloads
10
Comments
0

7 Embeds 1,135

http://wigleyandassociates.com 1080
http://engagecitizens.com 30
http://abtasty.com 12
http://www.engagecitizens.com 6
http://feeds2.feedburner.com 4
http://131.253.14.66 2
http://ranksit.com 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Government 2.0 New strategies for engaging the public Government 2.0 New strategies for engaging the public Presentation Transcript

    • Government 2.0: New Strategies for Engaging the Public How are cities leveraging the web to engage the public in local government decisions? Explore how cities are strengthening democracy and promoting more effective local government by using 2.0 technologies. LMC conference innovation Labs During these facilitated small group discussions you’ll identify key issues, consider challenges and how to overcome them, and offer ideas for how the approach could be replicated by all types of cities.
    • Hat #1: Griff Wigley, the citizenLocallyGrownNorthfield.org
    • Hat #2:Griff Wigley, the consultant WigleyAndAssociates.com
    • Consulting project:Edina Citizen Engagement EdinaCitizenEngagement.org
    • Small group discussionTell your group a story about a recentexperience (good or bad) with online publicengagement• Website• Online survey• Blog, web forum, webinar, live chat• Twitter, Facebook• Etc.
    • Citizen Engagement Resources EdinaCitizenEngagement.org
    • The Connected Community:Local Governments as Partners in Citizen Engagement & Community Building Overview: Citizen Engagement, Why & How? James Svara and Janet Denhardt, Arizona State University, in cooperation with the Alliance for Innovation (Link)
    • Why citizen engagement? Right thing to do• “Citizens can be defined as people who have a concern for the larger community in addition to their own interests and are willing to assume personal responsibility for what goes on in their neighborhoods and communities. So, building citizenship is about inculcating a way of thinking and acting that is characterized by openness to opposing ideas, collaboration, and sense of responsibility to others.• It is hard to have citizen engagement without a sense of community, and it is hard to fashion a sense of community without citizen engagement.”
    • Why citizen engagement? Smart thing to do“We should work to increase citizen involvementbecause local governments cannot solvecommunity problems alone.The complexity of the problems facing localgovernment demands citizen involvement andacceptance, if not cooperation. Citizens often haveinformation that officials need in order to design asound program.Further, citizens expect the opportunity toparticipate and may resist the implementation ofplans they have not helped design.”
    • Citizen engagement is not:• Selling the public on…• Getting votes for…• Convincing the public to…• A meeting to complain/find fault with• A process where staff controls the outcome• Something that happens at council meetings• An alternative to representative gov’t
    • IAP2 Spectrum of Public Participation ‘07 IAP2.org
    • Public Involvement Spectrum in Local Governance
    • Public Involvement Spectrum in Local Governance• Policy making: annual budget, economic development, environment, housing, long range planning• Service delivery: potholes, mowing, plowing, licenses & permits, park maintenance
    • Public Involvement Spectrum: Policy Making
    • Public Involvement Spectrum: Policy Making - Exchanges
    • Public Involvement Spectrum: Policy Making – Exchanges to Inform• Meeting minutes “Provide the public• Reports, fact sheets with balanced and• Open houses objective information• Web pages to assist them in• Blog posts, tweets understanding the• Media interviews problem, alternatives,• Presentations, panels opportunities, and/or solutions.”• Videos
    • Public Involvement Spectrum: Policy Making – Exchanges to Consult• Public hearings• Focus groups “Receive and respond• Meeting Q&A to resident comments, requests, and• Open mic complaints. Obtain• Email & phone public feedback on• Surveys/polls analysis, alternatives, and/or decisions.”• Comment forms
    • Public Involvement Spectrum: Policy Making
    • Exchange of info vs Engagement“These efforts require a great deal of creativity, energyand commitment to succeed. But the effort appears to beworth it: research has shown that effective citizenengagement can foster a sense of community, engendertrust, enhance creative problem solving, and evenincrease the likelihood that citizens will support financialinvestments in community projects.In any of their interactions with citizens, localgovernments should look for the opportunity toencourage engagement rather than simply seeking anexchange of information.”
    • Public Involvement Spectrum: Policy Making - Engagement
    • Public Involvement Spectrum:Policy Making – Engagement to Include• Workshops “Work directly with• Deliberative polling citizens throughout• Blog comment threads the process to ensure• Q&A - presentations that public concerns and aspirations are• Q&A – webinars consistently• Interaction captured understood and• Interaction published considered by staff.”
    • Public Involvement Spectrum:Policy Making – Engagement to Collaborate• Citizen advisory group “Partner with citizens• Citizen task force in each aspect of the• Consensus-building decision including the• Participatory decisions identification of issues, development of• Interactive surveys alternatives, choice of• Interaction captured the preferred solution,• Interaction published and implementation.”
    • Public Involvement Spectrum:Policy Making – Engagement to Empower• Citizen juries• Ballots “Place final decision-• Delegated decisions making authority or• Interaction captured problem-solving responsibility in the• Interaction published hands of citizens.”
    • Edina Citizen Engagement:Grandview District – Project blog EdinaCitizensEngagement.org/Grandview
    • Edina Citizen Engagement:Grandview District – Project blog Photos of every meeting posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog All Powerpoint presentations, PDFs, & printed charts posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog All promotional and public information activities (posters, newspaper stories, meeting notices, etc) posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog The authentic voice of the project leaders, posting to the blog
    • Edina Citizen Engagement:Grandview District – Project blog Video archive of all relevant City Council and Planning Commission meetings posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog Live webinar, alternative to public meeting. Recorded & posted to the blog.
    • Edina Citizen Engagement:Grandview District – Project blog Public comments from face-to-face meetings captured and posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog Time-limited blog comment discussions, with participation by project leaders, & moderated for civility
    • Edina Citizen Engagement:Grandview District – Project blog Audio of contentious neighborhood meeting, captured and posted to the blog
    • Edina Citizen Engagement:Grandview District – Project blog Every blog post tweeted and posted to Facebook; weekly email subscription option; RSS feed
    • Edina Citizen Engagement:Grandview District – Project blog Result: unanimous approval by the Planning Commission and City Council
    • Small group discussion• Pros and cons of this type of engagement• Hurdles to replication – Skills/knowledge – Costs• Questions
    • Griff WigleyWigleyAndAssociates.com