HR for Small & Medium Businesses (SME / SMB)

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HR when you are Small. Using people and HR Practices how SME's can grow to be a large organisations. The first steps as SME and the systems in HR would help the SME's to grow in this competitive Globalized World. Our effort is towards building a sustainable business globally by Small and Medium Businesses / Enterprises (SME / SMB )

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HR for Small & Medium Businesses (SME / SMB)

  1. 1. HR @ Small & Medium Enterprises (SME/SMB) By GR Reddy – Founder & Chief Facilitator Husys Husys Consulting Pvt Ltd, © copyrights Reserved
  2. 2. What Inputs you can Expect • Typical HR Challenges @ SME’s • Why Focus on HR • Key HR @ SME is the CEO • Building Business Effectiveness (3P’s Model) • HR Focus @ SME • Top 7 Characteristics of HR @ Small & Medium Business • Steps in HR Setup @ SME • Role of HR @ SME • HR Tips for SME’s • Introduction to Husys http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  3. 3. A Typical SME Challenges for People • Centralized Decision Making • Every Employee access & personal touch with Management • High dependency on Existing Resources • Instant & Infectious Communication (Perception) • Can’t Sustain Low Performance / High Loyalty based approach • HR Activities by : – CEO/Owner – Spouse/Relative – Admin/Finance • Challenges of First Generation and Gen-Y Combinations • Dynamic and instant Feedback • Anything spent on Non-Revenue Base is Waste http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  4. 4. Why HR Focus • Bring Professionalism in the Organisation • Attract Professionals and Retain • Support for Entrepreneur/Owner in building People Organisation • Support & Advise Business Managers • Business Focused HR Strategies • Reduce Operating Costs • Technology Implementation for Productivity • Building Internal Leadership for Business Support • Attract, Retain and Grow Talent http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  5. 5. Key Human Resource is CEO @ SME Key success Factors for CEO @ SME’s – Getting The Senior Team Right – Find Failure Fast – Align the brands of CEO,Sr.Team & Company – Communicate* By Marjan Bolmeijer : Business Editor : 1000 CEO’s Proven strategies for success from the world’s smartest executives http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  6. 6. Importance of HR Function People are only the DIFFERENTIATORS for BusinessToday http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  7. 7. Building Business Effectiveness (3P’s Model) SME Business Effectiveness • Clear Process • Resources with Multitasking • Planning for uncertainty • Reducing customer dependency on single resource • Statutory Laws in time • Leverage Programmed Technology • Other people development activities© 3P’s is a Copyrighted model by Husys for SME Business Effectiveness http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  8. 8. HR Focus @ SME’s 1. Employee Data Management & Agreements 2. Employee Related Statutory Compliances based on the Growth & Applicability 3. Organizational Design with Clear Role and Responsibilities 4. Manpower Planning, Attracting & Selecting the Best Talent 5. Setting the Expectations Right First Time 6. Internal Policy Guidelines for Engagement of Teams 7. On-Time Performance Reviews and Creating Career Progression(easier @ SME for faster growth) 8. Building Cost Effective Training & Development Programs 9. Managing Exits 10. Build & Sustain Quality Business through People http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  9. 9. Top 7 Characteristics of HR @Small & Medium Business HR Organisation Planning Design HR Information Recruitment HR @ SME Learning & Employee Relations Development Performance Management* This is Part of © HRFM service is copyrighted by Husys Consulting Pvt LtdYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  10. 10. Basic Steps in HR @ SME • Establish Basic Employee Data • Give Organizational Inputs to Employees on Joining • List basic Job Responsibilities • Assign Job and Measure at a Frequency • List Basic Policies & Provide Guidelines • Identify the Needs for Improvement of Performance & Execute • Create appreciation for Good work • Build Competencies for Future Growth http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  11. 11. Role of HR @ SME Attracting & Retaining Profitable Employees • Hiring through Incubation & Just-In-Time Acquisition • Employee Management through Long-Term Ownership • Building HR Support System to sustain the Growth • Need based and Dynamic Employee Engagement Methods • Personalized Incentive/Reward Mechanism • Challenging Work Environment with Multiplicity of Role • KPI / KRA’s to IRA( Individual Revenue Addition) or IPI (Individual Performance Value Addition) • High Growth Oriented Career Plans • Hands-on (On-Job) Competency Enhancement • Timely Process Based Approach (Based on Size & Growth) http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  12. 12. HR Tips for SME’sYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  13. 13. Tips - Organizational Design • Create Simple Job Responsibilities • Create Reporting Relationships in Organisation • Create simple Job Responsibilities as people join and map to Reporting Structure http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  14. 14. Tips - Hiring • Identify Sources of Cost Effective Recruitment – College Networks & Use their Infrastructure to Research/Backoffice – Govt. funded/NGO networks focus on livelihood/employment generation schemes – Pool the JobSite Cost with other SME’s • Interact with Various Colleges, Networking Groups to Create a Brand http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  15. 15. Tips - Employee Guidelines • List some of the Key issues related to employees taking away time. • Create 8-10 guidelines for each of the Issue (Eg.: Travel, Conveyance etc.,) • Make a Note that the final authority is Management for any interpretation/deviation from guidelines. • Spend few minutes with Staff joining organisation. Explain the expectations and also organisational outlook. http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  16. 16. Tips on Performance Measurement • Create Simple Job Responsibilities • Create Reporting Relationships in Organisation • Create simple Job Responsibilities as people join and map to Reporting Structure • Set the Deliverables for each person • Monitor and Review at Regular Intervals • Reward the best performance (Based on Expected Vs. Actual) http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  17. 17. Tips on Training • Identify the key resources who has expertise • Create orientation sessions with other members with Experts • Identify Networking opportunities for Sr.Management related to business – Various external Trainings – External Seminars – Industry Association Events – Let the Sr.Manaement Share their experiences in Groups • Create a task force (Give them right Tools & Empowerment) for on the job improvements http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  18. 18. About HusysYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  19. 19. Your HR DepartmentYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  20. 20. Our Vision “Synergizing Human Potential for Business & Society” Our Mission “To be the leader in deploying & delivering high quality, innovative, profitable and time sensitive business Services, leveraging human potential for the advancement of both business and society” http://www.husys.net/reachus.htmYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  21. 21. Husys Since 2002 150 Organisations 15 Industries 26 Yrs Avg Age 9 Indian Locations 4 Business Incubations Only HR Company Rated by CRISIL (S&P Company) 100000 hrs of HRFO Experience +140000 hrs of HR ExpertiseYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  22. 22. Our Services HR Strategic Consulting HR Function Outsourcing Business Incubation PEO/ AMS Executive Search Competency EnhancementYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  23. 23. HRFM* Representation Traditional HR With Husys CEO & Other Functions CEO Other Head HR Functions HR Manager HR HR HR Executive Executive Executive* © HRFM or HRFO – HR Function Outsourcing © service is copyrighted by Husys Consulting Pvt LtdYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved
  24. 24. Thank You 091-99480-78937 Email: reach@husys.net www.husys.net Reach Partners : http://www.husys.net/reachus.htm Useful Information for CEOs: http://hrsme.blogspot.comYour HR Partner in Business Husys Consulting Pvt Ltd, © copyrights Reserved

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