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I I B A  V2007
 

I I B A V2007

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    I I B A  V2007 I I B A V2007 Presentation Transcript

    • RUNNING SUCCESSFUL AGILE COLLABORATIVE SESSIONS  Las Vegas IIBA Meeting July 7, 2009 Steve Blash, PMP Greta Blash, PMP Blash Enterprises, Inc. 702 917-2444
    • AGENDA “The time has come,” the Walrus said, “to talk of many things.”  Introduction to Facilitated Collaborative Meetings  FCM Framework  FCM Planning  FCM Process  FCM Results
    • INTRODUCTION TO FACILITATED COLLABORATIVE MEETINGS (FCM)  Background … JAD  Chuck Morris, IBM Raleigh and Tony Crawford, IBM Toronto - 1970s … SCRUM  Hirotaka Takeuchi and Ikujiro Nonaka - 1986
    • BENEFITS  Accelerated Sessions  Improved Communication  Increased Quality  Enhanced Teamwork  Reduced Wasted Time  Superior Documentation
    • MEETING CATEGORIES “It would have made a dreadfully ugly child: but it makes rather a handsome pig, I think”  Informational … One-time … Recurring  Training/Coaching  Decision Making  Problem-Solving … Single session … Multiple sessions
    • FC FRAMEW M ORK  Planning  Executing  Monitoring and Control  Closure/Results
    • FC P M LANNING “Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat.  Why - Purpose  What – Content and Outcome  Who – Roles  How - Techniques  When and Where - Logistics
    • MEETING CONTENT • Subject matter of the meeting • Purpose of meeting related to subject matter • Medium used • High Tech • Low Tech • Content must be: - Defined before or created in meeting - Stated and written for all to view - Discussed and understood by all participants - Refined or modified to meet expectations
    • PARTIC ANTS IP  Team oriented individuals  Have the most important role  Are responsible for what transpires in meeting  Perform the work  Make decisions  Solve problems
    • MEETING ROLES  Participants must: - Play a role in the meeting - Understand the responsibility of each role - Control the quality of the content - Have a profile on their background related to the meeting
    • FC EXEC M UTION  Needs to be controlled  Needs to be orchestrated   Requires participants to speak and listen  Needs rules regulating behavior of participants
    • ELICITATION TECHNIQUES  Flip-charting  Brainstorming  Facilitated Dialogue  Nominal Group  Affinity Analysis “Curiouser and curiouser,”  Prioritization Techniques  Break-out Groups
    • MEETING SESSIONS  Opening … Ground rules … Process review  Content Preparation … Build … Review  Closing
    • TEAM MEMBERS • Presenter: Presents the context of meeting • Facilitator: Conducts and controls meeting • Recorder: Responsible for documenting content, issues and notes of meeting • Participants: – Generates meeting content – Identify issues – Assure the quality of meeting • Stakeholder: Advocates meetings • Observers: View meeting, but does not participate • Mentor (optional)
    • FC MONITOR/C M ONTROL  Facilitator must ensure that the meeting content is related to the: - Purpose of the meeting - Meeting objectives - Meeting agenda - Meeting deliverables
    • WORKSHOPBEHAVIOR RULES (1 OF 3) • Meeting Process Rules – Don't talk on top of others – Be aware of time – The facilitator is in charge “Take care of the sense, and the sounds will take care of themselves”
    • WORKSHOPBEHAVIOR RULES (2OF 3) • Meeting Content Rules – Listen attentively to others – Focus on subject matter – Don't worry about correcting spelling or grammar errors 
    • WORKSHOPBEHAVIOR RULES (3OF 3) • Participant Rules – Limit side conversations – Each person has the right to speak – All team members are equal – Criticize the work, not the person – If you can't be nice, don't participate – What's said - stays in the room (not only in Vegas)
    • FC C M LOSURE/RESULTS  The artifacts of the meeting must include: … Planning documents … Session conversation … Finalized deliverables … Review/feedback
    • SUMMARY  FCM can be used to improve problem-solving or creative meetings  Planning, Execution, Monitoring and Control and Closure are essential for success  - “Begin at the beginning,” the King said, very gravely, “and go on till you come to the end: then stop.”
    • Thank You For more information please feel free to contact us: Steve Blash, PMP Greta Blash, PMP greta@blashenterprises.com steve@blashenterprises.com 702 917-2444 Graphics : http://victorianweb.org/art/illustration/tenniel
    • WORKSHOPBEHAVIOR RULES • Meeting Process Rules – Don't talk on top of others – Be aware of time – The facilitator is in charge • Meeting Content Rules – Listen attentively to others – Focus on subject matter – Don't worry about correcting spelling or grammar errors  • Participant Rules – Limit side conversations – Each person has the right to speak – All team members are equal – Criticize the work, not the person – It's O.K. to disagree – If you can't be nice, don't participate – What's said - stays in the room (not only in Vegas)