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Sam k2 Sam k2 Presentation Transcript

  • A key to unlocking the mysteries of Asset Management ?
    Paulette Makepeace
    Assistant Head IT User Services
    University of Glamorgan
  • ........... Keys ?
    Challenges and responsibilities
    Solutions uncovered
    Proof of concept
    Raw Data
    Data Analysis
    Using information wisely
    Future thinking
  • Challenges and responsibilities
    The University strategic objectives are to demonstrate more effective and efficient ways of managing resources.
    Adhoc procurement
    based on the number of seats in a teaching or office space.
    The university has a legal requirement to demonstrate compliance in its management of software resources
    Proprietary licence agreements
    Published software policies (est. Feb. 2010)
    FAST
  • Meaningful and accurate?
    Data
    Relevant data on use (students only)
    By whom, where and when
    Academic year cycle
    Information
    Central v devolved
    Site licences
    Concurrent licences
    Individual licences
  • How many?
    How many different software products are being monitored, (includes suite components ie Excel, Photoshop etc)
    A) 219
    B) 156
    C) 101
    D) 375
    Over 30 suppliers and 100s of terms and conditions and licence types
    Open source - massive ‘growth’ area – traffic lights
  • Need for change
    Loss of team leader; loss of knowledge
    FAST membership
    Information management
    Storage
    DB with prompts
    New Team Leader:
    Fresh Eyes
    Options
    Opportunities
  • Keyserver: the dream product?
    Reduce the total cost of ownership of software
    Facilitate buying decisions with accurate software usage statistics including options to consider the use of concurrent licenses
    Organise the universities’ entire software library
    Serve as the automatic 'software librarian' for the network
    Audit, report and enforce all software policies
    Stay legal with respect to all software licenses
    Provide substantive evidence of good management for all external software compliance audits
  • Keyserver (K2): the reality
    Existing installed software: used to transfer access from specialist computer labs to 24/7 open access lab
    Funding for additional licences to cover all student machines agreed Oct 2011– PC and Mac platforms
    Installation ‘fun’ as identified needs
    To review Active Directory structures/cleanse entries
    To standardise desktop processes
    To maintain consistency
    Impact on team resources
  • SAM Project 2010/11
    Use of K2 as part of larger Software Asset Management project
    Assuring university software policies
    Being fit for external audit
    Supporting University in being more efficient in spend on software costs
    Ensuring compliance
  • Data results
    Shocks
    Most frequently used software is....
    Academic exposure – wish v reality
    Misspent monies ?
    Anomalies
    Partial data view (Nov 10 – March 11 with a gap)
    Inconsistent manual setup
    Data import to excel – time values
  • Peaks and trends
    Above illustrates peak usage for MS office and again the peak trend for 1 week for L216
  • Data Analysis
    Working with faculty Business Development Managers
    LCSS not decision makers – Influencers
    Data caveats
    Snap shot not full year
    Historical data – not predicting future L&T needs
    Reporting
    Trends
  • Using the K2 information wisely
    Model options:
    Purchasing of licences based on corporate use
    Concurrent licensing
    Site licensing
    Shared licensing
    Peak use analysis – generated 4 x savings v. costs in year 1
    Software versioning
    Hardware choice – (student)
    Timetabling
    Computers in use ie flags support requirements
    Problem solving ie slow computers
  • Future thinking
    Next steps
    Licences for Staff machines
    Software management – locked nodes
    Full years data - whole picture 2011/12
    Concurrent licensing at component level
    Vendor negotiation
    Links to other projects – App Jukebox
    Hardware Management
  • Over to you
    ....... Any questions ?