About Gregory Olson is an author, speaker, and consultant. He is the creative and
strategic director of Delightability, LLC, a company he founded in 2010
whose core tenet is that if you delight customers, then success will follow.
He truly believes that we all have the potential to do better, as individuals, organizations, and communities, but sometimes we need a little help. This belief is what guides his writing as well as his work with clients and as a volunteer.
He is a volunteer board member for Oikocredit Northwest and an advisory
board member to Seattle University’s Department of Electrical and Computer Engineering.