WHAT EVERY BUSINESS OWNER MUST
KNOW ABOUT PROTECTING AND
PRESERVING THEIR COMPANY’S
CRITICAL DATA
June 19, 2008
www.BlueTangerineSolutions.com/Webinars
Greg Bray, President, Blue Tangerine Solutions

What If…
You lost your client database?
You lost your financial database?
You lost everything on your server?
Your network was down for several days and you
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couldn’t access your data?
A major storm, flood, or fire destroyed your office?
You ill d ff
Y spilled coffee all over your computer?
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For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

“Experience is a hard teacher
because she gives the test first,
the lesson afterward.”
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- Vernon Law
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

But That Could Never Happen to Me!
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(And Other Lies Business Owners Like to Believe About Their Businesses.)
Sources of data loss:
User Error: Save vs Save As, accidental deletion, etc.
Mechanical Failure: All hard drives crash eventually!
Disgruntled Employee: Have a lot of data access
Accidents: Spilled coffee, dropped computer, plumbing
leak, etc.
,
External attacks: Hackers, spyware, viruses, equipment theft,
etc.
Acts f God: hurricane, fi fl d tornado, lightening
A t of G d h i fire, flood, t d li ht i
strike, earthquake, etc.
e.g. Hurricane Katrina, Midwest floods, Palm Bay wildfires
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Statistics
93% of companies that lost their data center for 10 days or more due to a
disaster filed for bankruptcy within one year of the disaster, and 50% filed
for bankruptcy immediately. (Source: National Archives & Records Administration in Washington.)
20% of small to medium businesses will suffer a major disaster causing loss
of critical data every 5 years. (Source: Richmond House Group)
This year, 40% of small to medium businesses that manage their own network
and use the Internet for more than e-mail will have their network accessed
by a hacker and more than 50% won’t even know they were attacked.
hacker, won t attacked
(Source: Gartner Group)
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Costs of Data Loss and Downtime
Hard costs of repairing and restoring the network,
at $100 or more per hour, averaging 4-8 hours
minimum.
Lost productivity while waiting for your repair
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person to arrive (typically 1-2 days), plus possible
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emergency surcharges.
Time and effort to recreate lost data.
Possible reputation damage and public image costs.
Customer notification costs (stolen personal data).
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Ounce of Prevention vs. Pound of Cure
100% of these disasters and
restoration costs can be completely
avoided or greatly mitigated easily
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and inexpensively with some planning
and proactive maintenance
maintenance.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

The Small Business Challenge
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Even a small 3-5 person network is complex and
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requires significant “care and feeding.”
Small Businesses rarely have the resources to hire a full
time IT staff person.
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Often the staff member who knows just a little bit about
computers inherits the support job.
When stumped they call a consultant on a “break-fix”
basis, but they do not provide proactive maintenance.
The Result: a network that is ill-maintained and
unstable. It is only a matter of time until it crashes.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

1. Back Up Files Every Day
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If the information on a disk is important to you, then
you need to have more than one copy of it!
We recommend using disk-based backup options
disk based
rather than tape drives.
A mirrored hard drive on a server is an important
piece of a backup plan, but alone is not sufficient.
Are users really storing all of their critical files on
the server?
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

2. Test your Backups Regularly
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A backup system is not a “set it and forget it” type
set it
of operation.
All tape backup drives will eventually fail.
Checking log files is not enough, you must actually
do test restores periodically.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

3. Store a Backup Copy Offsite
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Offsite data protects against fire, flood, and theft
risks.
Do not rely on the human element, ie. someone is
assigned to take the backups home with them.
Internet based services make this very easy and
affordable.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

4. Keep Virus Protection Up-to-date
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Viruses are no longer just annoying. They are now
tools of cyber-criminals stealing credit card and
identity information, or sending out spam.
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Anti-virus software that is out of date is not
effective.
Common Mistake: Don’t assume that you have virus
protection because it came with your PC.
Common Mistake: Virus protection is installed, but
has been turned off for some reason.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

5. Set up a Firewall
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Hackers are constantly scanning for open ports,
regardless of the network size.
In addition to stealing data, they also want to steal
bandwidth.
UTM Appliances (Universal Threat Management)
are newer devices that combine firewall, anti-virus,
and anti-spam technologies together. We
recommend Untangle’s UTM product (see
www.untangle.com).
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

6. Install Critical Security Patches
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Most hackers learn about security holes once the
patches are announced.
The time between the release of the update and
exploits that target the vulnerability is getting
shorter every day.
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Someone has to be checking to ensure that these
patches are staying current.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Overwhelmed?
Announcing A Simple And Easy
Way To Ensure These Disasters
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Don’t Happen To Your Business
Blue Tangerine Solutions
NetTotal Network Management Service
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

The Best Part
In most cases, we can cut your IT support
cases
costs by 30% to 50% WHILE improving
the li bilit
th reliability and performance of your
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network and eliminating spyware, spam,
downtime, and other computer
frustrations!
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

The Benefits
Eliminate expensive repair and recovery costs.
Avoid expensive trip fees while receiving faster
support, via remote access services.
How does faster performance, fewer glitches, and
practically zero downtown sound to you?
All the benefits of an in-house IT department
WITHOUT all of the costs.
Substantial discounts on IT services that you are
already buying.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

The Benefits
Never have to fear a big, expensive network repair
bill.
Sleep easier know that the “gremlins at the gate”
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are being watched and kept out.
Safeguard your data.
Put a stop to annoying spam, pop-ups, and spyware
taking over your computer.
Gain incredible peace of mind.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

What Clients are Saying
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\"Wow! What a difference! Blue Tangerine Solutions
Wow!
has more than exceeded our expectations and we
are very happy with the fast, friendly service they
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provide. I wish I'd known about this service years
ago. Now, instead of dealing with computer
problems and crashes, I spend that time working
with my clients.\"
- Mark Hill, Esq., MacWilliam, McCain, & Hill, P.A.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

What Clients are Saying
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\"Because we have 100% of our patient records
Because
stored electronically, we can't afford to have our
computers not working. Also, patient privacy
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demands that we have excellent security. That's why
we work with Blue Tangerine Solutions. Now I don't
have to worry about these things at all!\"
- Cindy Pawich, Office Manager, Vickery Pediatrics.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

How Disaster-Proof is Your Network?
A FREE Security Audit will reveal the truth.
Regular value of $450.
Only 12 audits available during June and JulyJuly.
Requirement: Must have 5 or more PCs in the office.
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Free Audit includes:
Pinpoint any exposure to or risk from hackers, viruses, spyware, spam,
data l
d t loss, power outages, system downtime, and even employee sabotage.
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Review your system backups to make sure the data CAN be recovered in
case of a disaster. You don’t want to discover that your backups were
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corrupt AFTER a major disaster wiped out your network.
Scan your network for hidden spyware and viruses that hackers “plant”
in your network to steal information, deliver spam, and track your online
information spam
activities.
Look for hidden problems that cause error messages, slow performance,
and network crashes.
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Review the security patches on all machines to determine if they are all
up to date.
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For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Request Your Audit Now
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Send an email to info@BlueTangerineSolutions.com
with “Free Audit Offer” in the subject line.
Call Rob at 321-309-6900 x314
321 309 6900
Go online to
www.BlueTangerineSolutions.com/FreeAudit
www BlueTangerineSolutions com/FreeAudit
No
N pressure or obligation to b anything.
bli i buy hi
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.

Upcoming Webinar
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Secrets for Utilizing Local Directories and Search
Sites to Drive More Traffic to your Site.
Thursday, July 10, 2008 – 1:30 pm eastern
Register at
www.BlueTangerineSolutions.com/webinar
www BlueTangerineSolutions com/webinar
For the full recorded presentation, including audio, visit www.BlueTangerineSolutions.com/Webinar.