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User Experience is dead. Long live the user experience!

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    User Experience is dead. Long live the user experience! - Presentation Transcript

    1. User Experience is dead. Long live the user experience! Greg Bell | Orange Peel Media
    2. The King is dead. Long live the King!
    3. The Web The NEW The Software World Web World
    4. 30 Best Careers of 2009 (USNews.com): Usability Experience Specialist http://www.usnews.com/articles/business/best-careers/2008/12/11/the-report-card.html
    5. “ This profession has a hard time agreeing on a name for itself. It's called, for example, user experience specialist, interface designer, information architect, usability practitioner, user- centered design specialist, and usability manager. Whatever ” you call them, their job is to help ensure that products, especially technical ones, are easy and pleasurable to use.
    6. Site Maps & Wireframes
    7. Site Maps & Wireframes Visual Design
    8. Site Maps & Wireframes Visual Design HTML & CSS <?xml version=\"1.0\" encoding=\"UTF-8\"?> <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> <head> <script src=\"/javascripts/jquery- 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> <link href=\"/stylesheets/citrus_modules/admin.css?1232396021\" media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> <title>Admin Site</title> </head> <body class=\"citrus_admin\"> <div id=\"header\"> <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> <div id=\"utility_nav\"> <p> Welcome back gregbell. (<a href=\"/logout\">logout</a>) </p> </div><!-- end utility_nav --> <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" class=\"\">SMS</a></li><li><a href=\"/admin/users\" class=\"current\">Users</a></li></ul><!-- end citrus_admin_tabs --> </div><!-- end header --> <div id=\"content\"> <div id=\"main_content\"> <h2>Users</h2>
    9. Site Maps & Wireframes Visual Design HTML & CSS Back-end Dev <?xml version=\"1.0\" encoding=\"UTF-8\"?> class Screenshot < ActiveRecord::Base <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> include ActionController::Routing <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> # Associations <head> belongs_to :user has_many :comments, :dependent => :destroy <script src=\"/javascripts/jquery- has_many :favorites, :dependent => :destroy 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> has_many :activities, :as => :record, :dependent => <link :destroy href=\"/stylesheets/citrus_modules/admin.css?1232396021\" has_many :daily_views_reports, :class_name => media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> 'ScreenshotDailyViewsReport',:dependent => :destroy <title>Admin Site</title> </head> # Acts_as... acts_as_taggable <body class=\"citrus_admin\"> <div id=\"header\"> # This isn't allowed to be set by mass assigment <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> attr_protected :flagged <div id=\"utility_nav\"> <p> # Validations Welcome back gregbell. (<a before_validation :remove_bad_characters_from_tag_list href=\"/logout\">logout</a>) after_validation_on_create </p> :parse_and_create_human_readable_error_messages_for_upload </div><!-- end utility_nav --> _field before_create :set_safe_filename <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" before_save :parse_source_url class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" after_create :log_activity class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" # Attachment_Fu class=\"\">SMS</a></li><li><a href=\"/admin/users\" has_attachment :content_type => :image, class=\"current\">Users</a></li></ul><!-- end :storage => :s3, citrus_admin_tabs --> :max_size => 5.megabytes, :thumbnails => { :small_square => </div><!-- end header --> '100x100!', :med_rect => '215x150!', :large => '680>' }, <div id=\"content\"> :processor => :MiniMagick <div id=\"main_content\"> <h2>Users</h2> validates_as_attachment
    10. Site Maps & Wireframes Visual Design HTML & CSS Back-end Dev Web Experience <?xml version=\"1.0\" encoding=\"UTF-8\"?> class Screenshot < ActiveRecord::Base <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> include ActionController::Routing <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> # Associations <head> belongs_to :user has_many :comments, :dependent => :destroy <script src=\"/javascripts/jquery- has_many :favorites, :dependent => :destroy 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> has_many :activities, :as => :record, :dependent => <link :destroy href=\"/stylesheets/citrus_modules/admin.css?1232396021\" has_many :daily_views_reports, :class_name => media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> 'ScreenshotDailyViewsReport',:dependent => :destroy <title>Admin Site</title> </head> # Acts_as... acts_as_taggable <body class=\"citrus_admin\"> <div id=\"header\"> # This isn't allowed to be set by mass assigment <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> attr_protected :flagged <div id=\"utility_nav\"> <p> # Validations Welcome back gregbell. (<a before_validation :remove_bad_characters_from_tag_list href=\"/logout\">logout</a>) after_validation_on_create </p> :parse_and_create_human_readable_error_messages_for_upload </div><!-- end utility_nav --> _field before_create :set_safe_filename <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" before_save :parse_source_url class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" after_create :log_activity class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" # Attachment_Fu class=\"\">SMS</a></li><li><a href=\"/admin/users\" has_attachment :content_type => :image, class=\"current\">Users</a></li></ul><!-- end :storage => :s3, citrus_admin_tabs --> :max_size => 5.megabytes, :thumbnails => { :small_square => </div><!-- end header --> '100x100!', :med_rect => '215x150!', :large => '680>' }, <div id=\"content\"> :processor => :MiniMagick <div id=\"main_content\"> <h2>Users</h2> validates_as_attachment
    11. Site Maps & Requirements Wireframes Visual Design HTML & CSS Back-end Dev Web Experience <?xml version=\"1.0\" encoding=\"UTF-8\"?> class Screenshot < ActiveRecord::Base <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> include ActionController::Routing 1. <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> <head> # Associations belongs_to :user has_many :comments, :dependent => :destroy <script src=\"/javascripts/jquery- has_many :favorites, :dependent => :destroy 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> has_many :activities, :as => :record, :dependent => <link :destroy 2. href=\"/stylesheets/citrus_modules/admin.css?1232396021\" media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> has_many :daily_views_reports, :class_name => 'ScreenshotDailyViewsReport',:dependent => :destroy <title>Admin Site</title> </head> # Acts_as... acts_as_taggable <body class=\"citrus_admin\"> 3. <div id=\"header\"> <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> <div id=\"utility_nav\"> # This isn't allowed to be set by mass assigment attr_protected :flagged <p> # Validations Welcome back gregbell. (<a before_validation :remove_bad_characters_from_tag_list href=\"/logout\">logout</a>) after_validation_on_create </p> :parse_and_create_human_readable_error_messages_for_upload 4. </div><!-- end utility_nav --> _field before_create :set_safe_filename <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" before_save :parse_source_url class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" after_create :log_activity class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" # Attachment_Fu 5. class=\"\">SMS</a></li><li><a href=\"/admin/users\" class=\"current\">Users</a></li></ul><!-- end citrus_admin_tabs --> has_attachment :content_type => :image, :storage => :s3, :max_size => 5.megabytes, :thumbnails => { :small_square => </div><!-- end header --> '100x100!', :med_rect => '215x150!', :large => '680>' }, <div id=\"content\"> :processor => :MiniMagick <div id=\"main_content\"> <h2>Users</h2> validates_as_attachment
    12. Business Process Site Maps & & Planning Requirements Wireframes Visual Design HTML & CSS Back-end Dev Web Experience <?xml version=\"1.0\" encoding=\"UTF-8\"?> class Screenshot < ActiveRecord::Base <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> include ActionController::Routing 8 7 1. <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> <head> # Associations belongs_to :user 6 has_many :comments, :dependent => :destroy 5 <script src=\"/javascripts/jquery- has_many :favorites, :dependent => :destroy 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> has_many :activities, :as => :record, :dependent => 4 <link :destroy 3 2 2. href=\"/stylesheets/citrus_modules/admin.css?1232396021\" media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> has_many :daily_views_reports, :class_name => 'ScreenshotDailyViewsReport',:dependent => :destroy <title>Admin Site</title> 1 </head> # Acts_as... 0 acts_as_taggable <body class=\"citrus_admin\"> 1. 3. <div id=\"header\"> <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> <div id=\"utility_nav\"> # This isn't allowed to be set by mass assigment attr_protected :flagged <p> # Validations Welcome back gregbell. (<a before_validation :remove_bad_characters_from_tag_list href=\"/logout\">logout</a>) after_validation_on_create </p> :parse_and_create_human_readable_error_messages_for_upload 2. 4. </div><!-- end utility_nav --> _field before_create :set_safe_filename <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" before_save :parse_source_url class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" after_create :log_activity class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" # Attachment_Fu 3. 5. class=\"\">SMS</a></li><li><a href=\"/admin/users\" class=\"current\">Users</a></li></ul><!-- end citrus_admin_tabs --> has_attachment :content_type => :image, :storage => :s3, :max_size => 5.megabytes, :thumbnails => { :small_square => </div><!-- end header --> '100x100!', :med_rect => '215x150!', :large => '680>' }, <div id=\"content\"> :processor => :MiniMagick <div id=\"main_content\"> <h2>Users</h2> validates_as_attachment
    13. Business Process Site Maps & Business & Planning Requirements Wireframes Visual Design HTML & CSS Back-end Dev Web Experience <?xml version=\"1.0\" encoding=\"UTF-8\"?> class Screenshot < ActiveRecord::Base <!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.1//EN\" \"http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd\"> include ActionController::Routing 8 7 1. <html xmlns=\"http://www.w3.org/1999/xhtml\" xml:lang=\"en\"> <head> # Associations belongs_to :user 6 has_many :comments, :dependent => :destroy 5 <script src=\"/javascripts/jquery- has_many :favorites, :dependent => :destroy 1.2.6.min.js?1231171274\" type=\"text/javascript\"></script> has_many :activities, :as => :record, :dependent => 4 <link :destroy 3 2 2. href=\"/stylesheets/citrus_modules/admin.css?1232396021\" media=\"screen\" rel=\"stylesheet\" type=\"text/css\" /> has_many :daily_views_reports, :class_name => 'ScreenshotDailyViewsReport',:dependent => :destroy <title>Admin Site</title> 1 </head> # Acts_as... 0 acts_as_taggable <body class=\"citrus_admin\"> 1. 3. <div id=\"header\"> <h1><a href=\"/admin\">Woop Woop Admin Site</a></h1> <div id=\"utility_nav\"> # This isn't allowed to be set by mass assigment attr_protected :flagged <p> # Validations Welcome back gregbell. (<a before_validation :remove_bad_characters_from_tag_list href=\"/logout\">logout</a>) after_validation_on_create </p> :parse_and_create_human_readable_error_messages_for_upload 2. 4. </div><!-- end utility_nav --> _field before_create :set_safe_filename <ul id=\"citrus_admin_tabs\"><li><a href=\"/admin\" before_save :parse_source_url class=\"\">Dashboard</a></li><li><a href=\"/admin/posts\" after_create :log_activity class=\"\">Blogs</a></li><li><a href=\"/admin/pages\" class=\"\">Pages</a></li><li><a href=\"/admin/sms\" # Attachment_Fu 3. 5. class=\"\">SMS</a></li><li><a href=\"/admin/users\" class=\"current\">Users</a></li></ul><!-- end citrus_admin_tabs --> has_attachment :content_type => :image, :storage => :s3, :max_size => 5.megabytes, :thumbnails => { :small_square => </div><!-- end header --> '100x100!', :med_rect => '215x150!', :large => '680>' }, <div id=\"content\"> :processor => :MiniMagick <div id=\"main_content\"> <h2>Users</h2> validates_as_attachment
    14. k-end Dev Web Experience nshot < ActiveRecord::Base ctionController::Routing tions o :user :comments, :dependent => :destroy :favorites, :dependent => :destroy :activities, :as => :record, :dependent => :daily_views_reports, :class_name => DailyViewsReport',:dependent => :destroy ... aggable n't allowed to be set by mass assigment ected :flagged ions lidation :remove_bad_characters_from_tag_list idation_on_create create_human_readable_error_messages_for_upload eate :set_safe_filename ve :parse_source_url ate :log_activity ent_Fu hment :content_type => :image, :storage => :s3, :max_size => 5.megabytes, :thumbnails => { :small_square => :med_rect => '215x150!', :large => '680>' }, :processor => :MiniMagick _as_attachment
    15. http://www.flickr.com/photos/b-tal/2712658213/
    16. ScrnShots Share your inspiration.
    17. http://flickr.com/photos/jvk/6721198/
    18. iphoto, folders, flickr, skitch... etc..
    19. What I wanted from my screenshots: ✔ Quickly take and share ✔ Community to share with and learn from ✔ Follow friends who take good screenshots ✔ Easily look up screenshots for inspiration
    20. So... we built it!
    21. 6 lessons learned
    22. Lesson 1 of 6: You can’t do everything.
    23. 3 Phases for ScrnShots: Creation Organization Collaboration
    24. “ Good Software takes 10 years. Get used to it ” http://www.joelonsoftware.com/articles/fog0000000017.html
    25. Major Web Application Launch Dates 1996 1998 2001 2002 2003 2004 Hotmail Netflix Wikipedia Last.fm Wordpress Flickr MySpace Basecamp Gmail Facebook
    26. 3 Phases for ScrnShots: Creation Organization Collaboration
    27. 3 Phases for ScrnShots: Creation Organization Collaboration
    28. Lesson 2 of 6: Marketing is the entry point to the user experience.
    29. Launch & Marketing == Lots of Time
    30. Lesson 3 of 6: Iterative design & development is the only way to work.
    31. High Level Planning & Requirements
    32. High Level Planning & Requirements Requirements, Design & Development Iterations
    33. Perfection is the enemy of progress.
    34. big small improvements make differences
    35. Lesson 4 of 6: The feedback loop is smaller than ever. Take advantage.
    36. Lesson 5 of 6: Automate Automate Automate
    37. Lesson 6 of 6: Think systems design.
    38. “ Systems thinking is a framework that is based on the belief that the component parts of a system can best be understood in the context of relationships with each other and with other systems, rather than in isolation. http://en.wikipedia.org/wiki/Systems_thinking ”
    39. User Experience thinking must include Systems Thinking
    40. User Experience is dead. Long live the user experience!
    41. Thanks!

    + Greg BellGreg Bell, 10 months ago

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    677 views, 1 favs, 1 embeds more stats

    The importance of a great user experience has never more

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