Wireless optimization & analysis mobility management

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Wireless optimization & analysis mobility management

  1. 1. Core  Services  ::  Wireless  Op0miza0on  &  Analysis,  Mobility  Management  
  2. 2. Core  Services   Wireless   Op0miza0on   and  Analysis   Initial  ::  Wireless  Optimization  and  Analysis  Review   Target  25-­‐35%  annual  cost  reduc4on  in  monthly  wireless  spend   Analyze  devices  for   op0mal  plan   recommenda0ons   Mobility   Management   Analyze  devices  for   op0mal  feature   recommenda0ons   Review  for  zero  use   Ongoing  ::  Mobility  Management   Deploy  comprehensive,  fully  customized  solu4on  to  facilitate  ongoing  cost   control  while  minimizing  client  resource  alloca4on   Administra0ve   Dedicated   Monthly   Ongoing   Customized   Specialized   Support   Helpdesk   Analysis   Op0miza0on   Repor0ng   Consul0ng   Review  provider   contract  and  terms   page    2  
  3. 3. Ongoing Optimization Monthly Analysis Dedicated Helpdesk Administrative Support Customized Reporting Mobility Management Services Specialized Consulting page    3  
  4. 4. Our  complete  administra0ve   support  solu0on  is  designed  to   reduce  your  internal  resource   alloca0on  suppor0ng  wireless  to   near  zero.   •     Custom  business  rules/workflow   •     Specific  SLA  requirements   •     Specialized  VIP  processes   New Activations Troubleshoot Device & Coverage Issues Upgrade/ Replacement of Devices Administrative Warranty & Exchange Resolution Support Rate Plan & Feature Modifications Smartphone Support & Provisioning Inventory/ Spare Device Management page    4  
  5. 5. Staffed & Managed at ASG Main Office Can Be Integrated or Stand-Alone Customized Web Portal Dedicated 24X7 Solution Available Helpdesk Special VIP Processes and Escalations Unique TollFree Number and Email Support Process Whenever  you  are  experiencing   issues  with  a  company  assigned   wireless  device  or  just  need  help   ordering  a  phone,  an  expert   solu0on  is  just  a  phone  call  away.   •     Supports  mul4-­‐4ered  approvals   •     First  call  resolu4on   •     Mul4ple  layers  of  support   Voice, Smartphone, Aircard Support page    5  
  6. 6. Detailed  analysis  performed   monthly  ensures  that  your   program  is  always  running   op0mally.   •     Detailed  audi4ng  capabili4es   •     Proprietary  analysis  soOware   •     Resolves  billing  issues  on  your  behalf   •     Creates  ongoing  savings  through          feature,  zero  use  and  unknown          owner  controls.   Report On Key Usage and Behavioral Trends Delivered Monthly to Key Points of Contact Identification & Resolution of Billing Issues Monthly Validates Plans & Features On All Active Lines Analysis Identify Unknown or Unassigned Devices Recommend Feature Additions and Removals Address Zero Use Devices page    6  
  7. 7. Consistent Review of Rate Plan Structure Tracks and Reports on Savings Achieved Seasonal Adjustments Creates Continual Savings Ongoing Optimization Predictive Analysis Changes Implemented On Your Behalf Keeping  a  strong  handle  on  usage   paPerns  and  implemen0ng   consistent  best  prac0ces  to  control   wireless  spend.   •     Con4nuous  expert  engagement   •     Carrier  independent  =  maximum  results   •     Adapts  to  shiOs  in  behavior  and  usage   More Than Just Pooling page    7  
  8. 8. Online  or  push  delivery;  repor0ng   FULLY  customized  to  your  needs  at   no  extra  cost.   •     Provide  visibility  across  the  organiza4on        into  usage  and  behavior.   •     Fully  integrated  with  HR  and  Accoun4ng   •     Consolidated  Billing  Solu4ons   Easily Understood Usage Reports Cost Allocation Logic for Pooled Phones Powerful and Adaptable Tools Manager & Individual Reports Delivered Via Email Customized Reporting Quarterly Metric Reviews Accounting Reports; XML, TAB, CSV, TXT, XLS Detailed Exception Reporting page    8  
  9. 9. RFP & Contract Negotiation Support Carrier Consolidation On-Site Support Solutions Develop Enterprise Wireless Policy Specialized Consulting Traditional TEM Solutions As  your  wireless  needs  grow,   specialized  consul0ng  solu0ons  are   available  from  our  team  of  experts.   Mobile Device Management (MDM) Solutions Mobilize Desktop Applications page    9  
  10. 10. “There’s  a  bePer  way  to  manage  mobility.”   page    10  

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