How to Run an Employee Suggestion Program


Published on

Learn how to run an innovative employee suggestion campaign called the Bright Idea Suggestion program

Published in: Business, Technology
  • Could you please tell which publication this quote came from? I think this quote is great! Also I think the middle initial is wrong. It should be F. Thanks for your help!
    Are you sure you want to  Yes  No
    Your message goes here
  • Tools such as IdeaShare,, are a great complement to programs like this one. Having direct, open interaction across geographies and organizational boundaries helps improve results
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • 1 Ask how many been here First time Morning people Left handed Rt. Handed creative How many been lost before?
  • How to Run an Employee Suggestion Program

    1. 1. <ul><li>Employee Engagement and Suggestion System </li></ul>Bright Star Idea Campaign
    2. 2. Important Questions <ul><li>Does your organization have a continuous improvement process? </li></ul><ul><li>How long does it take to implement new ideas? </li></ul><ul><li>Do you need to cut costs? </li></ul><ul><li>Are your employees engaged at work or merely drawing a paycheck? </li></ul><ul><li>What barriers inhibit innovation in your company? </li></ul><ul><li>Does conflict exist between departments? </li></ul>
    3. 3. &quot;One has to assume, first, that the individual human being at work knows better than anyone else what makes him or her more productive… even in routine work the only true expert is the person who does the job.&quot; Peter E. Drucker
    4. 4. Typical Suggestion Programs <ul><li>Boring </li></ul><ul><li>Stagnant </li></ul><ul><li>Minimal Participation </li></ul><ul><li>Too Judgmental </li></ul><ul><li>Difficult to Implement New Ideas </li></ul><ul><li>Too Long to Get Results </li></ul><ul><li>Resistance </li></ul>
    5. 5. This is NOT Your Typical Employee Suggestion Program!
    6. 6. Campaign Overview <ul><li>Based on Military Campaign </li></ul><ul><li>Focus on Individual Jobs </li></ul><ul><li>One Idea Per Week </li></ul><ul><li>Initial Phase: Lasts 3 Weeks or Less </li></ul><ul><li>Fun </li></ul><ul><li>High Energy </li></ul><ul><li>100% Participation </li></ul><ul><li>Instant Reward and Recognition </li></ul><ul><li>Compliments Current Suggestion Programs </li></ul>
    7. 7. The campaign can be used as a stand a lone program or can compliment existing suggestion programs.  
    8. 8. CAMPAIGN OBJECTIVES <ul><li>Customer Satisfaction </li></ul><ul><li>Quality/Continuous Improvement </li></ul><ul><li>Problem Identification & Removal </li></ul><ul><li>Cost Reduction </li></ul><ul><li>Revenue Generation </li></ul>Idea Gathering Focuses On:
    9. 9. The Bright Ideas Campaign emphasizes one principle <ul><li>Focus on your job and look for as many improvements as possible. By doing this, you accomplish three things: </li></ul><ul><li>You allow everyone to get involved and create a receptive atmosphere for change, innovation, and continuous improvement. </li></ul><ul><li>You open up communication and identify opportunities for changes for the better. </li></ul><ul><li>The small ideas motivate and energize larger ideas with more significant impact. </li></ul>
    10. 10. Direct Benefits: <ul><li>Improve customer satisfaction </li></ul><ul><li>Creates empowerment  </li></ul><ul><li>Improves job satisfaction  </li></ul><ul><li>Creates ownership and trust  </li></ul><ul><li>Captures hundreds of new ideas </li></ul><ul><li>30-40% of ideas can be implemented by front-line supervisors </li></ul><ul><li>Improves motivation and morale  </li></ul><ul><li>Reduces costs  </li></ul><ul><li>Improves internal communication  </li></ul><ul><li>Creates a positive attitude  </li></ul><ul><li>Improves profitability  </li></ul><ul><li>Results pay for the cost of the program  </li></ul><ul><li>Low risk, high payoff  </li></ul>
    11. 11. Typical Results <ul><li>Harley-Davidson saved $3,000,000 in 30 days  </li></ul><ul><li>The U.S. Army got 530 ideas in 3 weeks  </li></ul><ul><li>Holly Farms identified $1,000,000 in savings  </li></ul><ul><li>Eaton Corporation gained 944 ideas from 113 people reaching 100%participation  </li></ul><ul><li>Parker Hannifin Corporation got 499 ideas from 103 employees  </li></ul><ul><li>National Semiconductor saved $3,600,000 using idea campaigns  </li></ul><ul><li>The U.S. Park Service made over 12,000 suggestions with an approval rate of 75 percent  </li></ul>
    12. 12. Revitalize Your Organization
    13. 13. Bright Star Idea Campaign Kit Includes: <ul><li>Roles and responsibilities of key individuals </li></ul><ul><li>How to get support from management </li></ul><ul><li>The complete step-by-step actions needed for a new program </li></ul><ul><li>Dozens of ways to get employees to create and share new ideas </li></ul><ul><li>Suggestions on how to reward people for their ideas so they are encouraged to offer more </li></ul><ul><li>Sample Announcement Letters </li></ul><ul><li>Sample Acknowledgment Letter </li></ul><ul><li>Sample Idea Acceptance Letters </li></ul><ul><li>Sample Acceptance Forms </li></ul><ul><li>Sample Idea Forms </li></ul><ul><li>Hints to consider from other idea campaigns </li></ul><ul><li>Flow charts </li></ul><ul><li>Idea Score Sheets to simplify your program responsibilities </li></ul><ul><li>Day-by-day calendar and week-by-week instructions </li></ul><ul><li>Communication and meeting schedules </li></ul>
    14. 14. Also Includes . . . <ul><li>Audio/Visual instruction presentation on how to run the campaign. </li></ul><ul><li>PowerPoint slides you can use to provide overviews and training to support team and managers. </li></ul>
    15. 15. Additional Services We Can Provide (Purchased separately) <ul><li>Coaching and Consulting During the Campaign Process </li></ul><ul><li>Reward and Recognition Items </li></ul><ul><li>On-Site Training </li></ul>
    16. 16. For more information: To order online: Chart Your Course International Inc. (800) 821-2487 (770) 860-9464