nce
                                            x  p erie
                              o rmectivity E
                   ...
Today’s                     The Evolution of Connectivity
    Connectivity                In this present age, connectivit...
Network
                                                                                                      Management
 ...
How can You Flow with the Evolution
Of Connectivity?
Intouch helps Operators like you to meet the demands that arise from ...
NETWORK | Network Management and Connection Profiles

 Any Network Access
 Intouch is designed to be network independent, ...
DEVICE | End-user Device Management

 Device Compatibility
 One of Intouch’s strong qualities is its compatibility with mo...
Why Should Intouch be Your Platform
Of Choice?
Generate and Increase Revenue
Intouch provides the platform to integrate wi...
For more information on Greenpacket’s products and solutions, please contact us at marketing.gp@greenpacket.com


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Data Offload Connection Manager

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Intouch Connectivity Platform (Intouch) is the industry’s leading carrier-grade solution that combines connection management and device management. It provides an end-to-end solution to simplify and enrich the connectivity experience of users while giving you the opportunity to increase ARPU and ensure network efficiency. It also helps with data offloading. Wifi Wimax data offload.

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Data Offload Connection Manager

  1. 1. nce x p erie o rmectivity E laitfn Conn P o vitt y enerat cti G on nering Nex C mpowe E www.greenpacket.com
  2. 2. Today’s The Evolution of Connectivity Connectivity In this present age, connectivity has evolved greatly leading to a world where Trends: multimedia communication and entertainment takes place almost instantly anytime, anywhere, from any device, within a single-click. • Availability of Several factors have led to this evolution including the availability of multiple wireless multiple wireless technologies and more sophisticated devices that support multiple wireless technologies technologies. While these advancements are to be applauded, on the other hand, • Inception of more users are burdened with incomparable configurations in order to keep up with the sophisticated user trends. Furthermore, with the diverse usage models of users, Operators are faced with the challenge of meeting the connectivity and content expectations of each devices user group. • Diverse usage models of users In the future, these trends will continue to grow and intensify such that the existence of heterogeneous networks will no longer be an excuse to hamper seamless connectivity. How does an Operator handle this Evolution? As an Operator extending connectivity services, how do you cope with challenges that arise from the evolution of connectivity? • How can you rival competition by differentiation? • How can you enhance and nurture your product range such that customers stay loyal and your ARPU holds an upward trend? • While your customer base grows, what measures will you implement to prevent network congestion? • With the variety of mobile devices, how do you manage the different behaviour and configuration of each device? • During times of economic slowdown, how can you save on CAPEX spending to maximize returns? The answers to these questions lie in Greenpacket’s Intouch Connectivity Platform.
  3. 3. Network Management Connection Manager System With the option to include: • Coverage Map Solution • OMA-DM Agent Reporting Update Server Server Components of Intouch Connectivity Platform (Intouch) is the industry’s leading carrier-grade solution that combines connection management and device management. It provides an end-to-end solution to simplify and enrich the connectivity experience of users while giving you the opportunity to increase ARPU and ensure network efficiency. Connection Manager A user-friendly, client component that enables users to interact with and enjoy the features of connection management. The connection manager can be extended to support Coverage Map Solution and OMA-DM Agent. Update Server Manages user activation and ensures users are always notified of latest updates, either over-the-air or on-demand. Reporting Server Provides statistical reporting for marketing analysis, forecasting, planning and troubleshooting. Network Management System Offers secure, distributed and real-time monitoring of networks, proactive notification of faults, as well as easy device management. Its trend reporting and charting capabilities provide network administrators with clear views of the network’s overall health, utilization and load. More information on these components is available in separate factsheets, kindly contact us for assistance.
  4. 4. How can You Flow with the Evolution Of Connectivity? Intouch helps Operators like you to meet the demands that arise from the evolution of connectivity. It helps you manage three important elements associated with connectivity. • Self Care • Account Management • Service Portal • Usage • Multiple Networks Statistics ER US • Multiple OS K • Seamless mobility WOR N ET ICE • Intelligent Profiles • Provisioning V DE • User Account Management • Self Diagnostics • Device Statistics • Update Management tnemeganaM etadpU • scitsitatS eciveD • scitsongaiD fleS • tnemeganaM USER | User Management and Support tnuoccA resU • ED Manage User Activities selfiorP tnegilletnI • IV EC gninoisivorP • Aside from managing networks, Intouch provides the means to manage user accounts and activities, N such as ytilibom sselmaeS • TE OW KR Registration for new services SO elpitluM • Change in account information or package plans SU draoB ecitoN RE Usage information skrowteN elpitluM • lautriV • Loyalty programs scitsitatS egasU • Equip Your Users latroP ecivreS • Leverage on Intouch as your virtual notice board to push eNewsletters, latest promotions, upcoming tnemeganaM tnuoccA • events and new services. You can also use this platform to provide online support and diagnostic tools to equip users with 24/7 self-help opportunities. eraC fleS •
  5. 5. NETWORK | Network Management and Connection Profiles Any Network Access Intouch is designed to be network independent, enabling it to support common access networks, such as WiMAX, WiFi, PPPoE, 3G, LAN and more. With automatic network authentication, only authorized users are allowed to access the networks you offer. Additionally, users can view connection information on the fly such bandwidth usage, speed, duration, network and device details. Getting Connected The Easy Way Intelligent network profiles enable users to get connected according to their choice of network, for example based on preferred network, bandwidth availability, network strength or even the most economical option. This feature allows users to enjoy connectivity anywhere, without having to worry about complex configurations. Connectivity On The Go For users who are always on the move, Intouch intelligently performs automatic handoff from one network to another without interruption to applications or connectivity. This leads to seamless mobility and next generation efficiency, transforming connectivity experience of business as well as leisure users. Manage Network Efficiency Today, cellular networks are used to support both voice and data services. With the increase in mobile wireless broadband usage, networks face the risk of congestion. With its seamless mobility advantage, Intouch provides a cost-effective, hassle-free and immediate solution to offload data traffic. Users connected to cellular networks will be automatically transferred to less congested network without connectivity interruption. Network Management Intouch offers the means to monitor your network real-time and be notified of faults immediately to ensure network efficiency. Aside from network monitoring, trend reporting and charting capabilities provide network administrators with clear views of the network’s overall health, utilization and load. Coverage Solution As an Operator, it is essential that you provide accurate coverage information to your subscribers and other stakeholders such as resellers and sales personnel. For this purpose, Intouch enables you to communicate up-to-date coverage information to subscribers dynamically, push location-based information and coverage tips to subscribers. Additionally, keep resellers and sales personnel informed of coverage information, enabling them to focus on areas with good coverage. Conflict Management Dissimilar chipsets and devices contribute to the existence of various connection managers which may conflict. Intouch handles these conflicts behind the scenes and provides a user-friendly manner to resolve the conflict.
  6. 6. DEVICE | End-user Device Management Device Compatibility One of Intouch’s strong qualities is its compatibility with most major devices that provide connectivity, such as WiFi and WiMAX chipsets as well 3G and HSPA datacards via one installer. Thanks to our working relationships and strategic alliances, we are committed to support a broad range of devices through a consistent and growing test procedure. Additionally, Intouch supports most major operating systems. Minimize Support & Maintenance Efforts Over-the-Internet updates enable you to send latest software/firmware releases and configuration to ensure user devices are kept up-to-date. Through error reporting and diagnosis mechanisms, faults can be escalated from the user device to Intouch Update Server for immediate remote troubleshooting. These measures help you reduce onsite support demands and heavy maintenance efforts. Our Promise Intouch offers a solution beyond connection management – it empowers you to drive the future of communications and infotainment with an edge over others within the league. As a leading developer of next generation mobile broadband and networking solutions, coupled with our global deployment capabilities, expertise and R&D efforts, Greenpacket’s mission is to help you drive revenue growth with our carrier-grade leading edge connectivity solutions. Take our vision of network convergence to realize your dream of a network without boundaries, ensuring your users are ALWAYS BEST CONNECTED!
  7. 7. Why Should Intouch be Your Platform Of Choice? Generate and Increase Revenue Intouch provides the platform to integrate with application store platforms to aggregate, publish and push lifestyle value-added services. While this increases the engagement level among users, you can monetize these services to expand your revenue pie. The ability to stay connected even while on the move is a strong business model that can be offered as a premium service – this is an opportunity to gain additional revenue aside from the regular access fees. Customer Acquisition and Retention By offering a solution to simplify connectivity and keep users connected while on the go, productivity is improved. While this results in new user acquisitions, existing ones remain satisfied. With the option to host and offer a wide range of value-added services that complements the lifestyle needs of users, you are able to differentiate while engaging the interest of users. Retain your users by driving anticipation! Take On An Edge In The Market Users today are constantly looking for new opportunities to be occupied and entertained, especially while on the move. By offering a wide variety of applications and services, combined with the convenience of accessing these value-added services anytime, anywhere, Intouch gives you the privilege to gain an edge over others in the market. CAPEX Savings via Optimization of Current Infrastructure When there is more than one network available, Intouch will intelligently handoff users to a network that has more bandwidth available or is less prone to congestion. By doing this, bandwidth of critical networks (such as 3G) is freed while users enjoy smooth and uninterrupted connectivity. It helps you to optimize the usage of current infrastructure, in spite of a growing subscriber base. This feature enables you to save on huge infrastructure upgrade investments and maximize revenue, an essential move in times of economic meltdown. Simplify Support Intouch is a user-friendly, single-client platform that manages all your access networks and offers value-added services via a single interface, single sign-on and single authentication process. With this unified and simple interface, you can reduce education and support efforts which lead to cost savings. Additionally, over-the-air connectivity management ensures that users receive latest software and configuration updates remotely, reducing onsite support and heavy maintenance efforts.
  8. 8. For more information on Greenpacket’s products and solutions, please contact us at marketing.gp@greenpacket.com San Francisco · Kuala Lumpur · Singapore · Shanghai · Taipei · Sydney · Manama · Bangkok Associate Member Copyright © 2001-2010 Green Packet Berhad. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form by any means, without the written permission of Green Packet Berhad. Green Packet Berhad reserves the right to modify or discontinue any product or piece of literature at anytime without prior notice.

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