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Jesse robredo on mainstreaming meaningful stakeholdership in governance
 

Jesse robredo on mainstreaming meaningful stakeholdership in governance

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    Jesse robredo on mainstreaming meaningful stakeholdership in governance Jesse robredo on mainstreaming meaningful stakeholdership in governance Presentation Transcript

    • Participation Mainstreaming meaningfulstakeholdership in governance JESSE M ROBREDO Mayor, Naga City
    • Limitations and Challenges■ DEVELOPMENT CONTEXT ■ Not centrally located ■ 377 kms south of Manila (national capital), 380 kms north of Cebu (2nd biggest urban center) ■ The core of Metro Naga ■ A fast-growing area comprised of 14 municipalities and Naga City belonging to Metro Naga Development Council (MNDC) ■ A medium-sized city ■ 137,000 population (2000 census) ■ Daytime population of around 250,000
    • PARTICIPATIVE VISIONING Evolution of City Vision Built around the concept of creating a niche for Naga Rallying people on need to restore local pride Institutionalized participative visioning process facilitates community ownership “A City for the People” “Uswag Naga 1998” “An Maogmang Lugar” (1988-95) (1995-98) (1998 onwards) Confidence building Emphasis on economic Redefinition of shared phase which laid down growth; period of rapid vision towards becoming groundwork for reforms economic expansion an inclusive city andwithin City Hall and in the model of participative community urban governance
    • “SELLING THE VISION”Communication Strategy Various approaches utilized by leadership in “Kauswagan kan presenting the corporate Naga—Kun Bako mission/vision to its constituency Ngonian, Nuarin Goal is securing their Pa?” support so that the corporate vision becomes a shared community vision Includes the use of logos and sloganeering
    • THE NAGA GOVERNANCE MODEL A guiding frameworkGuided by our own experience, wehave evolved our own governancemodel Progressive development perspective. Seeks prosperity- building tempered by an enlightened perception of the poor Functional partnerships. Vehicles that enable the city to tap community resources for priority undertakings Participation. Mechanisms that ensure long-term sustainability of local undertakings The Naga Governance Model
    • THE IMPERATIVES FORPeople Participation  At the operational and practical level, partnerships work best among organized groups and institutions  Can exclude community at large (particularly marginalized sectors) reducing them to mere spectators  Partnerships must be complemented by mechanisms that mainstream the marginalized, and actively engaged them in governance
    • SHAPING, INSTITUTIONALIZING FUNCTIONALParticipatory Mechanisms  Continuing NGO accreditation  After the Code was passed, Naga was among the first to implement the provision mandating NGO accreditation.  During its first run in 1993, more than 40 applied with the city council and were duly accredited.  Multi-level consultation mechanisms  Under Naga SPEED component, multiple consultation channels were set up  Specific sectors, groups, or the entire constituency can participate in identifying and affirming developmental priorities
    • SHAPING, INSTITUTIONALIZING FUNCTIONALParticipatory Mechanisms Referendum on development issues  On August 6, 1993, Naga pioneered the conduct of a citywide referendum when three development issues were submitted to Nagueños for decision  In the process, the city government demonstrated that participation even at this scale works The Empowerment Ordinance and the Naga City People’s Council  Through a landmark legislation, the local government initiated a system of partnership wherein it encouraged the federation of NGOs and POs into the Naga City People’s Council (NCPC)  Institutionalized a system of self-regulation among the rank and file of NGOs and POs in the city
    • FUNCTIONS OF THENaga City People’s CouncilThe council appoints NGO representatives to local special bodies of the City Government observes, votes and participates in the deliberation, conceptualization, implementation and evaluation of projects, programs and activities of the City Government proposes legislation, participates and votes at the committee level of the Sanggunian, and acts as the peoples representatives in the exercise of their constitutional rights to information
    • 2ND LEVEL OF PARTICIPATION: ENGAGING WITH INDIVIDUALSThe i-Governance Program A program that identifies and uses various tools to:  encourage participation in government decision- making, especially by individual citizens and households  concretize the governance principles of transparency and accountability Allows the local government to meet the challenge of sustaining innovative approaches by:  Doing more with less  Improving and ensuring equitable service delivery
    • PROGRAM COMPONENTS Delivery mechanisms1. Analog or paper- 3. Mobile Governance.based tools. Addresses Uses cellphones which have higher penetration rate than dial-need of around 67% of population up internet. Around 67% ofwithout ICT access households own a mobile phone.  Performance Pledges  TxtServe Naga  Citizens Board  Naga City Citizens Charter 4. Network access2. Digital or ICT media improvement. Addresses digital divide through strategic IT(eGovernance) investments  naga.gov initiative, through  Cyberschools (Click the city’s website Project) www.naga.gov.ph  Cyberbarangays
    • The Naga City Citizens Charter ■ GREATER ACCOUNTABILITY IN SERVICE DELIVERY■ A guidebook on 130 key services being delivered by the City Government to its customers ■ Procedure ■ Response time ■ Personnel responsible for each service ■ Requirements checklist to facilitate service delivery ■ Schedule of fees (if applicable) ■ Location maps sketching office/s handling the service■ A “contract” that can be enforced through feedback ■ Provides for customer feedback form ■ Directory of city hall agencies
    • City Website ■ A DIGITAL ENGAGEMENT AND EMPOWERMENT TOOL Maximizes web technology  Within reach of local resources and capability in a developing country  Offers access to information on Naga, including city government financial reports • proposed and approved annual operating budget • quarterly financial statement of operation • bid tenders, and • outcomes of every bidding process completed  Platform for communicating requests and complaints in cost- effective and efficient manner  Contains a digital version of the Charter (called NetServe) and the Citizens Board
    • TxtServe Naga■ A MOBILE GOVERNANCE ENGAGEMENT TOOL Allows citizens to send complaints, other concerns to City Hall through SMS or text messaging  In partnership with Smart Telecommunications, a leading Philippine telco Other SMS applications WHY IS D YOUTH CNTERS currently being POOL W/C S SUPPOSD 2 B PUBLC POOL BEING CLOSED developed COZ PRIVATE SKOLS P.E.  Owned by city government, instead STUDENTS R USING D WHOLE of being Smart network dependent POOL EXCLUSIVELY? why?
    • Outcomes Information openness engenders …by putting up critical engagement with citizens the numbers for everyone to Widespread availability of information see, the city enables transparency in government is “requiring operations from us more than greetings.  Citizens Charter a performance metrics tool They are asking that enables greater transparency in service us, for the delivery sake of the  Customers have all information required to city, to look exact accountability in service delivery at the numbers, through documented frontline services study them, question them.” Stimulates greater stakeholder - A Nagueño, participation and facilitates the flow of after looking at the city’s information, which further drive down budget and finances at the city website operating cost
    • Outcomes Made the procurement system work for government through reduced costs  Road construction – 38% lower than national government standards  Asphalt overlays – 47% lower  Public school classroom – 36% cheaper  Medicine – 19-70% lower than other local government units, 62% lower than branded products imported by the national government  Supplies – up to 33% lower than local government standard. City Accountant’s Office estimates at least P10 million a year in savings through transparent procurement As a result, World Bank considers Naga the Philippines’ model city for good practices and innovations in procurement
    • TxtServe Naga, Reloaded■ i-GOV’S MOST PROMISING FRONTIER■ TXTNAGA Hotline – alocally managed andcontrolled SMS messagingsystem Consists of  a PC  a GSM/GPRS modem ADVANTAGES:  TXTNAGA hotline with ■ Locally managed, and therefore more flexible, instead of being network Globe Telecoms dependent (0917-TXTNAGA or ■ More accessible to ordinary citizens. 0917-8986242), and P1.00 per SMS sent vs. P2.50 under the  SMS applications 2960 service developed by a local ■ More cost-effective in the long-run programmer
    • The Challenges Ahead Sustaining our gains  Ensuring stream of competent leaders  Continuing corporate strengthening  Continuing community organizing, people empowerment Sharing our gains  Attainment of vision: economic empowerment  “Inclusive” development: everybody benefits in the process