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Final Final Presentation Transcript

  • Participation
    Mainstreamingmeaningful
    stakeholdershipingovernance
    JESSEMROBREDO
    Mayor,NagaCity
  • LimitationsandChallenges
    ■DEVELOPMENTCONTEXT
    ■Notcentrallylocated
    ■377kmssouthofManila
    (nationalcapital),380kms
    northofCebu(2ndbiggest
    urbancenter)
    ■ThecoreofMetroNaga
    ■Afast-growingareacomprised
    of14municipalitiesandNaga
    CitybelongingtoMetroNaga
    DevelopmentCouncil(MNDC)
    ■Amedium-sizedcity
    ■137,000population(2000
    census)
    ■Daytimepopulationofaround
    250,000
  • PARTICIPATIVEVISIONING
    EvolutionofCityVision
    Builtaroundtheconceptofcreatinga
    nicheforNaga
    Rallyingpeopleonneedtorestore
    localpride
    Institutionalizedparticipative
    visioningprocessfacilitates
    communityownership



    “ACityforthePeople”
    (1988-95)
    Confidencebuilding
    phasewhichlaiddown
    groundworkforreforms
    withinCityHallandinthe
    community
    “UswagNaga1998”
    (1995-98)
    Emphasisoneconomic
    growth;periodofrapid
    economicexpansion
    “AnMaogmangLugar”
    (1998onwards)
    Redefinitionofshared
    visiontowardsbecoming
    aninclusivecityand
    modelofparticipative
    urbangovernance
  • “SELLINGTHEVISION”
    CommunicationStrategy
    Variousapproaches

    “Kauswagankan
    Naga—KunBako
    Ngonian,Nuarin
    Pa?”
    utilizedbyleadershipin
    presentingthecorporate
    mission/visiontoits
    constituency
    Goalissecuringtheir
    supportsothatthe
    corporatevisionbecomes
    asharedcommunity
    vision
    Includestheuseoflogos
    andsloganeering


  • THENAGAGOVERNANCEMODEL
    Aguidingframework
    Guidedbyourownexperience,we
    haveevolvedourowngovernance
    model
    Progressivedevelopment
    perspective.Seeksprosperity-
    buildingtemperedbyanenlightened
    perceptionofthepoor
    Functionalpartnerships.


    Vehiclesthatenablethecitytotap
    communityresourcesforpriority
    undertakings
    Participation.Mechanismsthat
    ensurelong-termsustainabilityof
    localundertakings
    TheNagaGovernanceModel
  • THEIMPERATIVESFOR
    PeopleParticipation
    Attheoperationalandpracticallevel,
    partnershipsworkbestamongorganized
    groupsandinstitutions
    Canexcludecommunityatlarge(particularly
    marginalizedsectors)reducingthemtomere
    spectators
    Partnershipsmustbecomplementedby
    mechanismsthatmainstreamthemarginalized,
    andactivelyengagedthemingovernance



  • SHAPING,INSTITUTIONALIZINGFUNCTIONAL
    ParticipatoryMechanisms
    ContinuingNGOaccreditation

    AftertheCodewaspassed,Nagawasamongthe
    firsttoimplementtheprovisionmandatingNGO
    accreditation.
    Duringitsfirstrunin1993,morethan40applied
    withthecitycouncilandweredulyaccredited.


    Multi-levelconsultationmechanisms

    UnderNagaSPEEDcomponent,multiple
    consultationchannelsweresetup
    Specificsectors,groups,ortheentireconstituency
    canparticipateinidentifyingandaffirming
    developmentalpriorities


  • SHAPING,INSTITUTIONALIZINGFUNCTIONAL
    ParticipatoryMechanisms
    Referendumondevelopmentissues

    OnAugust6,1993,Nagapioneeredtheconductofacitywide
    referendumwhenthreedevelopmentissuesweresubmittedto
    Nagueñosfordecision
    Intheprocess,thecitygovernmentdemonstratedthat
    participationevenatthisscaleworks


    TheEmpowermentOrdinanceandtheNaga
    CityPeople’sCouncil

    Throughalandmarklegislation,thelocalgovernmentinitiateda
    systemofpartnershipwhereinitencouragedthefederationof
    NGOsandPOsintotheNagaCityPeople’sCouncil(NCPC)
    Institutionalizedasystemofself-regulationamongtherankand
    fileofNGOsandPOsinthecity


  • FUNCTIONSOFTHE
    NagaCityPeople’sCouncil
    Thecouncil
    appointsNGOrepresentativestolocalspecialbodies
    oftheCityGovernment
    observes,votesandparticipatesinthedeliberation,
    conceptualization,implementationandevaluationof
    projects,programsandactivitiesoftheCity
    Government
    proposeslegislation,participatesandvotesatthe
    committeeleveloftheSanggunian,and
    actsasthepeople'srepresentativesintheexerciseof
    theirconstitutionalrightstoinformation




  • 2NDLEVELOFPARTICIPATION:ENGAGINGWITHINDIVIDUALS
    Thei-GovernanceProgram
    Aprogramthatidentifiesandusesvarious
    toolsto:

    encourageparticipationingovernmentdecision-
    making,especiallybyindividualcitizensand
    households
    concretizethegovernanceprinciplesoftransparency
    andaccountability


    Allowsthelocalgovernmenttomeetthe
    challengeofsustaininginnovativeapproaches
    by:

    Doingmorewithless
    Improvingandensuringequitableservicedelivery


  • PROGRAMCOMPONENTS
    Deliverymechanisms
    3.MobileGovernance.
    Usescellphoneswhichhave
    higherpenetrationratethandial-
    upinternet.Around67%of
    householdsownamobilephone.
    TxtServeNaga
    4.Networkaccess
    improvement.Addresses
    digitaldividethroughstrategicIT
    investments
    Cyberschools(Click
    Project)
    Cyberbarangays
    1.Analogorpaper-
    basedtools.Addresses
    needofaround67%ofpopulation
    withoutICTaccess
    PerformancePledges
    CitizensBoard
    NagaCityCitizensCharter
    2.DigitalorICTmedia
    (eGovernance)
    naga.govinitiative,through
    thecity’swebsite
    www.naga.gov.ph
  • TheNagaCityCitizensCharter
    ■GREATERACCOUNTABILITYINSERVICEDELIVERY
    Aguidebookon130keyservices
    beingdeliveredbytheCity
    Governmenttoitscustomers

    Procedure
    Responsetime
    Personnelresponsibleforeachservice
    Requirementschecklisttofacilitateservice
    delivery
    Scheduleoffees(ifapplicable)
    Locationmapssketchingoffice/shandling
    theservice






    A“contract”thatcanbeenforced
    throughfeedback

    Providesforcustomerfeedbackform
    Directoryofcityhallagencies


  • CityWebsite
    ■ADIGITALENGAGEMENTANDEMPOWERMENTTOOL
    Maximizeswebtechnology

    Withinreachoflocalresources
    andcapabilityinadeveloping
    country
    Offersaccesstoinformationon
    Naga,includingcitygovernment
    financialreports
    •proposedandapprovedannual
    operatingbudget
    •quarterlyfinancialstatementof
    operation
    •bidtenders,and
    •outcomesofeverybidding
    processcompleted
    Platformforcommunicating
    requestsandcomplaintsincost-
    effectiveandefficientmanner
    Containsadigitalversionofthe
    Charter(calledNetServe)andthe
    CitizensBoard




  • TxtServeNaga
    ■AMOBILEGOVERNANCEENGAGEMENTTOOL
    Allowscitizenstosend
    complaints,other
    concernstoCityHall
    throughSMSortext
    messaging

    InpartnershipwithSmart
    Telecommunications,aleading
    Philippinetelco

    OtherSMSapplications
    currentlybeing
    developed
    Ownedbycitygovernment,instead
    ofbeingSmartnetworkdependent

    WHYISDYOUTHCNTER'S
    POOLW/CSSUPPOSD2B
    PUBLCPOOLBEINGCLOSED
    COZPRIVATESKOLS'P.E.
    STUDENTSRUSINGDWHOLE
    POOLEXCLUSIVELY?why?
  • Outcomes
    Informationopennessengenders
    criticalengagementwithcitizens
    Widespreadavailabilityofinformation
    enablestransparencyingovernment
    operations
    CitizensCharteraperformancemetricstool
    thatenablesgreatertransparencyinservice
    delivery
    Customershaveallinformationrequiredto
    exactaccountabilityinservicedelivery
    throughdocumentedfrontlineservices
    Stimulatesgreaterstakeholder
    participationandfacilitatestheflowof
    information,whichfurtherdrivedown
    operatingcost



    …byputtingup
    thenumbersfor
    everyoneto
    see,thecity
    is“requiring
    fromusmore
    thangreetings.
    Theyareasking
    us,forthe
    sakeofthe
    city,tolook
    atthenumbers,
    studythem,
    questionthem.”
    -ANagueño,
    afterlooking
    atthecity’s
    budgetandfinancesatthe
    citywebsite
  • Outcomes
    Madetheprocurementsystemworkforgovernment
    throughreducedcosts

    Roadconstruction–38%lowerthannationalgovernment
    standards
    Asphaltoverlays–47%lower
    Publicschoolclassroom–36%cheaper
    Medicine–19-70%lowerthanotherlocalgovernmentunits,62%
    lowerthanbrandedproductsimportedbythenational
    government
    Supplies–upto33%lowerthanlocalgovernmentstandard.





    CityAccountant’sOfficeestimatesatleastP10milliona
    yearinsavingsthroughtransparentprocurement
    Asaresult,WorldBankconsidersNagathe
    Philippines’modelcityforgoodpracticesand
    innovationsinprocurement


  • TxtServeNaga,Reloaded
    ■i-GOV’SMOSTPROMISINGFRONTIER
    ■TXTNAGAHotline–a
    locallymanagedand
    controlledSMSmessaging
    system
    Consistsof

    aPC
    aGSM/GPRSmodem
    TXTNAGAhotlinewith
    GlobeTelecoms
    (0917-TXTNAGAor
    0917-8986242),and
    SMSapplications
    developedbyalocal
    programmer




    ADVANTAGES:
    ■Locallymanaged,andthereforemore
    flexible,insteadofbeingnetwork
    dependent
    ■Moreaccessibletoordinarycitizens.
    P1.00perSMSsentvs.P2.50underthe
    2960service
    ■Morecost-effectiveinthelong-run
  • TheChallengesAhead
    Sustainingourgains

    Ensuringstreamofcompetentleaders
    Continuingcorporatestrengthening
    Continuingcommunityorganizing,people
    empowerment



    Sharingourgains

    Attainmentofvision:economicempowerment
    “Inclusive”development:everybodybenefitsinthe
    process