Final

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Final

  1. 1. Participation<br />Mainstreamingmeaningful<br />stakeholdershipingovernance<br />JESSEMROBREDO<br />Mayor,NagaCity<br />
  2. 2. LimitationsandChallenges<br />■DEVELOPMENTCONTEXT<br />■Notcentrallylocated<br />■377kmssouthofManila<br />(nationalcapital),380kms<br />northofCebu(2ndbiggest<br />urbancenter)<br />■ThecoreofMetroNaga<br />■Afast-growingareacomprised<br />of14municipalitiesandNaga<br />CitybelongingtoMetroNaga<br />DevelopmentCouncil(MNDC)<br />■Amedium-sizedcity<br />■137,000population(2000<br />census)<br />■Daytimepopulationofaround<br />250,000<br />
  3. 3. PARTICIPATIVEVISIONING<br />EvolutionofCityVision<br />Builtaroundtheconceptofcreatinga<br />nicheforNaga<br />Rallyingpeopleonneedtorestore<br />localpride<br />Institutionalizedparticipative<br />visioningprocessfacilitates<br />communityownership<br /><br /><br /><br />“ACityforthePeople”<br />(1988-95)<br />Confidencebuilding<br />phasewhichlaiddown<br />groundworkforreforms<br />withinCityHallandinthe<br />community<br />“UswagNaga1998”<br />(1995-98)<br />Emphasisoneconomic<br />growth;periodofrapid<br />economicexpansion<br />“AnMaogmangLugar”<br />(1998onwards)<br />Redefinitionofshared<br />visiontowardsbecoming<br />aninclusivecityand<br />modelofparticipative<br />urbangovernance<br />
  4. 4. “SELLINGTHEVISION”<br />CommunicationStrategy<br />Variousapproaches<br /><br />“Kauswagankan<br />Naga—KunBako<br />Ngonian,Nuarin<br />Pa?”<br />utilizedbyleadershipin<br />presentingthecorporate<br />mission/visiontoits<br />constituency<br />Goalissecuringtheir<br />supportsothatthe<br />corporatevisionbecomes<br />asharedcommunity<br />vision<br />Includestheuseoflogos<br />andsloganeering<br /><br /><br />
  5. 5. THENAGAGOVERNANCEMODEL<br />Aguidingframework<br />Guidedbyourownexperience,we<br />haveevolvedourowngovernance<br />model<br />Progressivedevelopment<br />perspective.Seeksprosperity-<br />buildingtemperedbyanenlightened<br />perceptionofthepoor<br />Functionalpartnerships.<br /><br /><br />Vehiclesthatenablethecitytotap<br />communityresourcesforpriority<br />undertakings<br />Participation.Mechanismsthat<br />ensurelong-termsustainabilityof<br />localundertakings<br />TheNagaGovernanceModel<br />
  6. 6. THEIMPERATIVESFOR<br />PeopleParticipation<br />Attheoperationalandpracticallevel,<br />partnershipsworkbestamongorganized<br />groupsandinstitutions<br />Canexcludecommunityatlarge(particularly<br />marginalizedsectors)reducingthemtomere<br />spectators<br />Partnershipsmustbecomplementedby<br />mechanismsthatmainstreamthemarginalized,<br />andactivelyengagedthemingovernance<br /><br /><br /><br />
  7. 7. SHAPING,INSTITUTIONALIZINGFUNCTIONAL<br />ParticipatoryMechanisms<br />ContinuingNGOaccreditation<br /><br />AftertheCodewaspassed,Nagawasamongthe<br />firsttoimplementtheprovisionmandatingNGO<br />accreditation.<br />Duringitsfirstrunin1993,morethan40applied<br />withthecitycouncilandweredulyaccredited.<br /><br /><br />Multi-levelconsultationmechanisms<br /><br />UnderNagaSPEEDcomponent,multiple<br />consultationchannelsweresetup<br />Specificsectors,groups,ortheentireconstituency<br />canparticipateinidentifyingandaffirming<br />developmentalpriorities<br /><br /><br />
  8. 8. SHAPING,INSTITUTIONALIZINGFUNCTIONAL<br />ParticipatoryMechanisms<br />Referendumondevelopmentissues<br /><br />OnAugust6,1993,Nagapioneeredtheconductofacitywide<br />referendumwhenthreedevelopmentissuesweresubmittedto<br />Nagueñosfordecision<br />Intheprocess,thecitygovernmentdemonstratedthat<br />participationevenatthisscaleworks<br /><br /><br />TheEmpowermentOrdinanceandtheNaga<br />CityPeople’sCouncil<br /><br />Throughalandmarklegislation,thelocalgovernmentinitiateda<br />systemofpartnershipwhereinitencouragedthefederationof<br />NGOsandPOsintotheNagaCityPeople’sCouncil(NCPC)<br />Institutionalizedasystemofself-regulationamongtherankand<br />fileofNGOsandPOsinthecity<br /><br /><br />
  9. 9. FUNCTIONSOFTHE<br />NagaCityPeople’sCouncil<br />Thecouncil<br />appointsNGOrepresentativestolocalspecialbodies<br />oftheCityGovernment<br />observes,votesandparticipatesinthedeliberation,<br />conceptualization,implementationandevaluationof<br />projects,programsandactivitiesoftheCity<br />Government<br />proposeslegislation,participatesandvotesatthe<br />committeeleveloftheSanggunian,and<br />actsasthepeople'srepresentativesintheexerciseof<br />theirconstitutionalrightstoinformation<br /><br /><br /><br /><br />
  10. 10. 2NDLEVELOFPARTICIPATION:ENGAGINGWITHINDIVIDUALS<br />Thei-GovernanceProgram<br />Aprogramthatidentifiesandusesvarious<br />toolsto:<br /><br />encourageparticipationingovernmentdecision-<br />making,especiallybyindividualcitizensand<br />households<br />concretizethegovernanceprinciplesoftransparency<br />andaccountability<br /><br /><br />Allowsthelocalgovernmenttomeetthe<br />challengeofsustaininginnovativeapproaches<br />by:<br /><br />Doingmorewithless<br />Improvingandensuringequitableservicedelivery<br /><br /><br />
  11. 11. PROGRAMCOMPONENTS<br />Deliverymechanisms<br />3.MobileGovernance.<br />Usescellphoneswhichhave<br />higherpenetrationratethandial-<br />upinternet.Around67%of<br />householdsownamobilephone.<br />TxtServeNaga<br />4.Networkaccess<br />improvement.Addresses<br />digitaldividethroughstrategicIT<br />investments<br />Cyberschools(Click<br />Project)<br />Cyberbarangays<br />1.Analogorpaper-<br />basedtools.Addresses<br />needofaround67%ofpopulation<br />withoutICTaccess<br />PerformancePledges<br />CitizensBoard<br />NagaCityCitizensCharter<br />2.DigitalorICTmedia<br />(eGovernance)<br />naga.govinitiative,through<br />thecity’swebsite<br />www.naga.gov.ph<br />
  12. 12. TheNagaCityCitizensCharter<br />■GREATERACCOUNTABILITYINSERVICEDELIVERY<br />Aguidebookon130keyservices<br />beingdeliveredbytheCity<br />Governmenttoitscustomers<br />■<br />Procedure<br />Responsetime<br />Personnelresponsibleforeachservice<br />Requirementschecklisttofacilitateservice<br />delivery<br />Scheduleoffees(ifapplicable)<br />Locationmapssketchingoffice/shandling<br />theservice<br />■<br />■<br />■<br />■<br />■<br />■<br />A“contract”thatcanbeenforced<br />throughfeedback<br />■<br />Providesforcustomerfeedbackform<br />Directoryofcityhallagencies<br />■<br />■<br />
  13. 13. CityWebsite<br />■ADIGITALENGAGEMENTANDEMPOWERMENTTOOL<br />Maximizeswebtechnology<br /><br />Withinreachoflocalresources<br />andcapabilityinadeveloping<br />country<br />Offersaccesstoinformationon<br />Naga,includingcitygovernment<br />financialreports<br />•proposedandapprovedannual<br />operatingbudget<br />•quarterlyfinancialstatementof<br />operation<br />•bidtenders,and<br />•outcomesofeverybidding<br />processcompleted<br />Platformforcommunicating<br />requestsandcomplaintsincost-<br />effectiveandefficientmanner<br />Containsadigitalversionofthe<br />Charter(calledNetServe)andthe<br />CitizensBoard<br /><br /><br /><br /><br />
  14. 14. TxtServeNaga<br />■AMOBILEGOVERNANCEENGAGEMENTTOOL<br />Allowscitizenstosend<br />complaints,other<br />concernstoCityHall<br />throughSMSortext<br />messaging<br /><br />InpartnershipwithSmart<br />Telecommunications,aleading<br />Philippinetelco<br /><br />OtherSMSapplications<br />currentlybeing<br />developed<br />Ownedbycitygovernment,instead<br />ofbeingSmartnetworkdependent<br /><br />WHYISDYOUTHCNTER'S<br />POOLW/CSSUPPOSD2B<br />PUBLCPOOLBEINGCLOSED<br />COZPRIVATESKOLS'P.E.<br />STUDENTSRUSINGDWHOLE<br />POOLEXCLUSIVELY?why?<br />
  15. 15. Outcomes<br />Informationopennessengenders<br />criticalengagementwithcitizens<br />Widespreadavailabilityofinformation<br />enablestransparencyingovernment<br />operations<br />CitizensCharteraperformancemetricstool<br />thatenablesgreatertransparencyinservice<br />delivery<br />Customershaveallinformationrequiredto<br />exactaccountabilityinservicedelivery<br />throughdocumentedfrontlineservices<br />Stimulatesgreaterstakeholder<br />participationandfacilitatestheflowof<br />information,whichfurtherdrivedown<br />operatingcost<br /><br /><br /><br />…byputtingup<br />thenumbersfor<br />everyoneto<br />see,thecity<br />is“requiring<br />fromusmore<br />thangreetings.<br />Theyareasking<br />us,forthe<br />sakeofthe<br />city,tolook<br />atthenumbers,<br />studythem,<br />questionthem.”<br />-ANagueño,<br />afterlooking<br />atthecity’s<br />budgetandfinancesatthe<br />citywebsite<br />
  16. 16. Outcomes<br />Madetheprocurementsystemworkforgovernment<br />throughreducedcosts<br /><br />Roadconstruction–38%lowerthannationalgovernment<br />standards<br />Asphaltoverlays–47%lower<br />Publicschoolclassroom–36%cheaper<br />Medicine–19-70%lowerthanotherlocalgovernmentunits,62%<br />lowerthanbrandedproductsimportedbythenational<br />government<br />Supplies–upto33%lowerthanlocalgovernmentstandard.<br /><br /><br /><br /><br /><br />CityAccountant’sOfficeestimatesatleastP10milliona<br />yearinsavingsthroughtransparentprocurement<br />Asaresult,WorldBankconsidersNagathe<br />Philippines’modelcityforgoodpracticesand<br />innovationsinprocurement<br /><br /><br />
  17. 17. TxtServeNaga,Reloaded<br />■i-GOV’SMOSTPROMISINGFRONTIER<br />■TXTNAGAHotline–a<br />locallymanagedand<br />controlledSMSmessaging<br />system<br />Consistsof<br /><br />aPC<br />aGSM/GPRSmodem<br />TXTNAGAhotlinewith<br />GlobeTelecoms<br />(0917-TXTNAGAor<br />0917-8986242),and<br />SMSapplications<br />developedbyalocal<br />programmer<br /><br /><br /><br /><br />ADVANTAGES:<br />■Locallymanaged,andthereforemore<br />flexible,insteadofbeingnetwork<br />dependent<br />■Moreaccessibletoordinarycitizens.<br />P1.00perSMSsentvs.P2.50underthe<br />2960service<br />■Morecost-effectiveinthelong-run<br />
  18. 18. TheChallengesAhead<br />Sustainingourgains<br /><br />Ensuringstreamofcompetentleaders<br />Continuingcorporatestrengthening<br />Continuingcommunityorganizing,people<br />empowerment<br /><br /><br /><br />Sharingourgains<br /><br />Attainmentofvision:economicempowerment<br />“Inclusive”development:everybodybenefitsinthe<br />process<br /><br /><br />
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