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CALL 2009

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The pre-amble to a fishbowl conversation I organized for the Canadian Association of Law Libraries 2009 conference.

The pre-amble to a fishbowl conversation I organized for the Canadian Association of Law Libraries 2009 conference.

Published in: Business, Health & Medicine

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Transcript

  • 1. Making Some Room: Strategies that Turn New Staff into New Leadership Ryan Deschamps
  • 2. Agenda Strategy Fishbowl Staff Engagement New Professionals
  • 3. Vision The Ideal you. What you strive for. Difficult to achieve, uncomfortable. Steers the work that people do.
  • 4.  “Atlantic Canada’s Law Firm”  McInnes Cooper
  • 5.  “Where Great Minds Meet”  University of Saskatchewan
  • 6.  “The standard of excellence in all of the businesses and services the member firms provide.”  Deloitte
  • 7. What you do best How people can rely on you Strives for the Vision Action-oriented The Super-Hero You The Mission
  • 8.  “to organize the world's information and make it universally accessible and useful.”
  • 9.  To attract and attain customers with high – valued products and services and the most satisfying ownership experience in America.
  • 10. What is non- negotiable? What is important? Unique character/behavioral traits of stakeholders. When do you take a stand? Values How could someone easily offend your entire organization? How an interviewee could flub if he/she did not do his/her homework.
  • 11. • “Focus on the user and all else with follow.” • “It’s best to do one thing really really well.” • “Fast is better than slow.” • “Democracy on the web works.” • “You don’t need to be at your desk to need an answer.” • “You can make money without doing evil.” • “There’s always more information out there.” • “The need for information crosses all borders.” • “You can be serious without a suit.” • “Great isn’t good enough.”
  • 12.  - “Dedication to every client’s success.”  - “Innovation that matters – for our company and for the world.”  - “Trust and personal responsibility in all relationships.”
  • 13. The Rest of the Stuff  Goal Setting – What does success look like?  Key Initiatives -- The Check List  Success Measures
  • 14. Numbers Tell a Story…
  • 15. … and so do people.
  • 16.  “We have completed, for the most part, the task of restructuring the institution. Our success is going to be a function of personal behavior – the behavior of each and every one of us.”  Louis V. Gerstner Jr. - President of IBM in 1998
  • 17. Theory - U
  • 18. Engage Your Staff  Sensing Co - {  Presencing  Realizing
  • 19. Theory U
  • 20. Fishbowl Conversation  Conversations happen inside the fishbowl.  If you have a question, idea or comment, take the empty seat.  Always make room for someone to join the fishbowl.
  • 21. Photo Credits From PSShutterbug  http://www.flickr.com/photos/pshan427/2331162310/ From Mindscratch http://www.flickr.com/photos/mind_scratch/2434031231/