What Happens When Cloud Happens? IT Challenges within the Cloud

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What happens when cloud happens? Public cloud can bring agility to the business but it can also cause difficulties for the IT department that is responsible for ensuring processes are followed effectively. In this presentation, we cover some of the challenges IT departments face when business units adopt cloud directly as well as a way to address those challenges.

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What Happens When Cloud Happens? IT Challenges within the Cloud

  1. 1. Gravitant What Happens when Cloud Happens? Challenges faced by the IT Organization as Business units adopt cloud March 2014 Gravitant Cloud Service Broker! March 2014!
  2. 2. What happens when Cloud Happens! •  Cloud is supposed to be fast and easy! •  Business units easily sign up for cloud services! •  But IT is left holding the bag! •  Here is a short story relating what we often hear from CIOs as to what happens in the organization ! when “cloud happens”!
  3. 3. Enterprise Cloud Adoption: CIO and IT Department Challenges! 3! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Business Units!
  4. 4. Enterprise Cloud Adoption: CIO and IT Department Challenges! 4! I love cloud!! CEO! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Business Units!
  5. 5. Enterprise Cloud Adoption: CIO and IT Department Challenges! 5! I love cloud!! CEO! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! Business Units!
  6. 6. Enterprise Cloud Adoption: CIO and IT Department Challenges! 6! I love cloud!! CEO! Wait a Minute!!! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! Business Units!
  7. 7. Enterprise Cloud Adoption: CIO and IT Department Challenges! 7! I love cloud!! CEO! Wait a Minute!!! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! CIO! Mr. CIO Can you please ! make sure everything is fine! This is out of control. The business units are writing checks I can’t cash! Business Units!
  8. 8. Enterprise Cloud Adoption: CIO and IT Department Challenges! 8! I love cloud!! CEO! Wait a Minute!!! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! CIO! Mr. CIO Can you please ! make sure everything is fine! Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!! This is out of control. The business units are writing checks I can’t cash! Business Units!
  9. 9. Enterprise Cloud Adoption: CIO and IT Department Challenges! 9! I love cloud!! CEO! Wait a Minute!!! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! CIO! Mr. CIO Can you please ! make sure everything is fine! Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!! This is out of control. The business units are writing checks I can’t cash! IT Infra 
 Ops and ! Private Cloud! Admin! I can’t put this in production now. Put this on my queue!!! Plus I don’t have AWS skills! Business Units! IT Manager! I don’t have a process or resources to do cloud deployments/! Developer! They are not following our dev and architectural process!
  10. 10. Enterprise Cloud Adoption: CIO and IT Department Challenges! 10! I love cloud!! CEO! Wait a Minute!!! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! CIO! Mr. CIO Can you please ! make sure everything is fine! Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!! This is out of control. The business units are writing checks I can’t cash! ! ! ! ! Which Clouds?! Who owns the AWS Accounts?! Who is tracking this?! What tools?! ! ! ! IT Infra 
 Ops and ! Private Cloud! Admin! I can’t put this in production now. Put this on my queue!!! Plus I don’t have AWS skills! Business Units! IT Manager! I don’t have a process or resources to do cloud deployments/! Developer! They are not following our dev and architectural process!
  11. 11. Enterprise Cloud Adoption: CIO and IT Department Challenges! 11! I love cloud!! CEO! Wait a Minute!!! Please ask them to! open a Ticket! Internal IT! I am using a SaaS CRM tool. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in production! ! Finance! Manager! I don’t know how to forecast the variable cloud spend! CFO! How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our processes?! CIO! Mr. CIO Can you please ! make sure everything is fine! Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!! This is out of control. The business units are writing checks I can’t cash! ! ! ! ! Which Clouds?! Who owns the AWS Accounts?! Who is tracking this?! What tools?! ! ! ! IT Infra 
 Ops and ! Private Cloud! Admin! I can’t put this in production now. Put this on my queue!!! Plus I don’t have AWS skills! Business Units! IT Manager! I don’t have a process or resources to do cloud deployments/! Developer! They are not following our dev and architectural process!
  12. 12. Enterprise Cloud: The End State Model by Gravitant CSB! 12! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance!
  13. 13. Enterprise Cloud: The End State Model by Gravitant CSB! 13! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance! CIO! Mr. CEO I have a New! IT Consumption Model Going !!!! ! It’s about Speed, Choice, Visibility &! Control. IT is a cloud enabler with! a self service model!
  14. 14. Enterprise Cloud: The End State Model by Gravitant CSB! 14! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance! CIO! Mr. CEO I have a New! IT Consumption Model Going !!!! ! It’s about Speed, Choice, Visibility &! Control. IT is a cloud enabler with! a self service model! Hours &! Days! Hours! Hours! Days! Days &
 Weeks! Days &
 Weeks! Cloud Service Broker! Saas! Paas! Iaas! BPaaS &! ITO! Lets Go!!!! Broker Group!
  15. 15. Enterprise Cloud: The End State Model by Gravitant CSB! 15! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance! CIO! Mr. CEO I have a New! IT Consumption Model Going !!!! ! It’s about Speed, Choice, Visibility &! Control. IT is a cloud enabler with! a self service model! We have discovered all the accounts and assets deployed in AWS. We understand the app arch, capacity & security and cost requirements,! IT Manager & BU! Infra-Ops &
 Developer!Please use your dev tool of choice (e.g. Chef). We understand the capacity requirements and will setup the production blueprints for your workload.! Archs, Ops &
 IT Managers! Let’s analyze each app workload profile and determine the path to migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud brokerage platform.! Hours &! Days! Hours! Hours! Days! Days &
 Weeks! Days &
 Weeks! Cloud Service Broker! Saas! Paas! Iaas! BPaaS &! ITO! Lets Go!!!! Broker Group!
  16. 16. Enterprise Cloud: The End State Model by Gravitant CSB! 16! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance! CIO! Mr. CEO I have a New! IT Consumption Model Going !!!! ! It’s about Speed, Choice, Visibility &! Control. IT is a cloud enabler with! a self service model! CEO & CFO! & CIO! We have tracked all AWS and other Cloud Accounts and constructed a Bill of IT for each.! We can predict IT spend and control budget through automated policies. All Cloud billing is managed in one place! We can control access to apps and secure deployment of apps and data based on corporate policy! We have discovered all the accounts and assets deployed in AWS. We understand the app arch, capacity & security and cost requirements,! IT Manager & BU! Infra-Ops &
 Developer!Please use your dev tool of choice (e.g. Chef). We understand the capacity requirements and will setup the production blueprints for your workload.! Archs, Ops &
 IT Managers! Let’s analyze each app workload profile and determine the path to migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud brokerage platform.! For custom configurations, such as a Hadoop environment, go to our Solution Configurator to design it, size it, price it, select providers, and order the solution. Then you can track fulfillment, utilization while controlling cost and scalability! IT Manager! & BU! CIO, CFO.BU! We will select the best fit providers and contract them to be in our approved vendor list for best value.! ! Hours &! Days! Hours! Hours! Days! Days &
 Weeks! Days &
 Weeks! Cloud Service Broker! Saas! Paas! Iaas! BPaaS &! ITO! Lets Go!!!! Broker Group!
  17. 17. Enterprise Cloud: The End State Model by Gravitant CSB! 17! I love cloud!! Its driving new revenue for me! CEO! Wait a Minute!!! I am using Salesforce and Marketo SaaS Apps. My Lead Capture & Conversion rate increased by 300%. I can scale it up or down based on how my sales team is ramping up! Sales VP! Business App! Developer! I have already deployed our new mobile app on AMAZON to sell our new service. Can we quickly put this in production! ! Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity! Finance! Manager! I don’t know how to handle the variable SaaS IT Spend in my budget. It’s a pain to handle all the Saas Accounts and Billing.! CFO! Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How much am I spending every month on SaaS across the company?! Unified Business Technology : Strategy, Execution and Governance! CIO! Mr. CEO I have a New! IT Consumption Model Going !!!! ! It’s about Speed, Choice, Visibility &! Control. IT is a cloud enabler with! a self service model! CEO & CFO! & CIO! We have tracked all AWS and other Cloud Accounts and constructed a Bill of IT for each.! We can predict IT spend and control budget through automated policies. All Cloud billing is managed in one place! We can control access to apps and secure deployment of apps and data based on corporate policy! We have discovered all the accounts and assets deployed in AWS. We understand the app arch, capacity & security and cost requirements,! IT Manager & BU! Infra-Ops &
 Developer!Please use your dev tool of choice (e.g. Chef). We understand the capacity requirements and will setup the production blueprints for your workload.! Archs, Ops &
 IT Managers! Let’s analyze each app workload profile and determine the path to migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud brokerage platform.! For custom configurations, such as a Hadoop environment, go to our Solution Configurator to design it, size it, price it, select providers, and order the solution. Then you can track fulfillment, utilization while controlling cost and scalability! IT Manager! & BU! CIO, CFO.BU! We will select the best fit providers and contract them to be in our approved vendor list for best value.! ! Hours &! Days! Hours! Hours! Days! Days &
 Weeks! Days &
 Weeks! Business v/s IT! Cloud Service Broker! Saas! Paas! Iaas! BPaaS &! ITO! Lets Go!!!! Broker Group!
  18. 18. Contact Us! 18! Contact us at TellMeMore@Gravitant.com! ! For more info on, visit: 
 www.gravitant.com/! ! Engage with us on social media! Twitter: @Gravitant ! LinkedIn: www.linkedin.com/company/Gravitant !

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