CASE STUDY Gravitant Powers First Cloud Services Brokerage Portal for State of Texas                                      ...
THE CHALLENGE A common lament from IT Leaders, well crystallized by Vivek Kundra when he was the Federal CIO, is that IT i...
THE SOLUTIONThrough the Pilot Texas Cloud Offering initiative, sponsored and created by the Texas Department ofInformation...
THE RESULTThe TCSP portal allowed the agencies to get hands on experience with cloud architecture design, sourcing,provisi...
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Gravitant's tcsp case study

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Transcript of "Gravitant's tcsp case study"

  1. 1. CASE STUDY Gravitant Powers First Cloud Services Brokerage Portal for State of Texas AT A GLANCE THE CHALLENGE Texas State agencies wanted a way to plan for cloud IT services, govern procurement and contracts, control provisioning, and manage costs in the cloud. They knew they faced issues such as vendor lock-in, VM sprawl, cost uncertainty, and procurement challenges.Overview THE SOLUTION Gravitant’s cloudMatrix technology offered Texas the ability to stand up aCloud computing is an established alternative to traditional IT powerful and dynamic web-based cloud brokerage portal for governmentservice delivery with shorter procurement times, lower cost agencies to design, order, provision,and greater agility for both private and public sector IT needs. and control IT services across multipleHowever it is still a challenging environment to onboard and providers.manage this new, evolving, and rapidly changing technology. THE RESULT Texas State agencies were able to simulate cross-provider provisioningTexas State agencies wanted to use cloud services but needed and estimate cost prior toan effective way to compare cloud offerings, architect cloud deployment. The portal also allowedsolutions, contract and manage cloud services. Texas State Agencies to establish completeagencies required a solution that aggregates services from command and control into their cloudmultiple providers, integrates into existing technologies, IT. Gravitant’s cloud brokerage solution maximized the opportunity toenforces audit and approval requirements, manages costs, and leverage cloud computing to improveis customizable for each participant, in other words, they government efficiency.needed a cloud services brokerage solution. www.gravitant.com (512) 535 - 7399 info@gravitant.com
  2. 2. THE CHALLENGE A common lament from IT Leaders, well crystallized by Vivek Kundra when he was the Federal CIO, is that IT is often “…characterized by low asset utilization, fragmented demand for resources, difficult to manage environments, long procurement cycles, and a decreasing IT budget.” Similar challenges arise with cloud services and make it difficult for customers to realize the full capabilities and advantages of cloud technology. With thousands of different cloud service providers with different offerings and pricing models, customers have a difficult time selecting the cloud service provider and an offering that best meets their needs. The contractual solution, and often times the optimal solution, may require mixing and matching of services from multiple cloud providers, but the resulting billing situation with multiple bills from different providers is a nightmare. “The diversity in cloud financial and service level models creates complexity in performing a normalized analysis that results in appropriate and consistent purchase commitments” - IT Director, Texas State GovernmentSeveral Texas State agencies wanted to provision resources on demand and de-provision resourcesoutside peak usage periods. But different terminology, standards and technology across providerschallenge procurement strategies and practices. Network and security settings needed to beidentified and configured per provider. Furthermore, the lack of automation with many cloudproviders added extra and often manual processes to provision resources.Also, the cloud providers did not offer any solution for agencies to track resources utilization byapplication and apportion the bill accordingly. This level of transparency was needed for SLAcompliance, cost and resources control and to ensure that dynamic IT demands are being met.All of this made it a challenge for IT Managers to maintain visibility and control over IT spend andresource utilization. Agencies needed a solution that aggregated services from multiple cloudproviders, easily integrated into legacy technologies, and was customizable for each agency. In otherwords, Texas agencies needed the services that are delivered by a cloud broker. www.gravitant.com (512) 535 - 7399 info@gravitant.com
  3. 3. THE SOLUTIONThrough the Pilot Texas Cloud Offering initiative, sponsored and created by the Texas Department ofInformation Resources, Gravitant created a powerful and dynamic web-based cloud brokerage portal called theTexas Cloud Services Portal (TCSP). The portal runs on Gravitant’s innovative cloudMatrix CSB Platform andenables agencies to design, order, provision and control cloud services (public, private, and hybrid) acrossproviders.Portal Capabilities • Wizard-based tools for screening applications for cloud deployment, identifying target cloud infrastructures, estimating capacity required on the cloud, comparing provider prices side-by-side, creating a migration roadmap, and finally evaluating the ROI of cloud migration. • Single view for designing application architectures in the cloud, assigning portions of the architecture to different cloud providers, automatically provisioning the entire architecture simultaneously, and cost estimation. • Dashboards for consolidated billing, utilization monitoring, and security monitoring. • Command and control screens for provisioning authorization , workflow orchestration, and provider compliance evaluation. State of Texas Implementation At the center lies the cloud services broker platform – cloudMatrix - which integrates cloud services from public, private, and hybrid clouds as well as managed services and migration services. Above cloudMatrix lies the cloud management services fabric that allows for auto provisioning, consolidated billing, chargeback, command and control, and governance. These management services were critical for successful adoption of this portal in the public sector for delivery to the citizens of Texas through the Texas Cloud Services Portal. www.gravitant.com (512) 535 - 7399 info@gravitant.com
  4. 4. THE RESULTThe TCSP portal allowed the agencies to get hands on experience with cloud architecture design, sourcing,provisioning, monitoring, and billing. Agencies were also able to involve their legal and financial groups in theprocurement process through the portal’s user administration and access control capabilities. There arecurrently 18 Virtual Data Centers provisioned through the portal across Amazon, Savvis, Terremark, and VintageIT Services.The success of the TCSP solution was first presented at the 2012 Texas Association of State Systems forComputing and Communications (TASSCC) conference. A panel of speakers representing the projectparticipants was organized to describe the cloud experience and share the collective experience with otherpublic sector organizations. The program has been extended through 2013 in an effort to accommodate moreagencies. The Texas Department of Information Resources has published a lessons learned document as aresult of the combined experiences of these Agencies as well. “There are so many complexities in making the cloud work for us. Gravitant’s cloud brokerage platform, along with their expertise helped us get on to the cloud successfully.” - Information Security Officer, Texas State Government ABOUT GRAVITANT Founded by innovative executives with over five decades of combined experience in Enterprise IT management, operations research, advanced analytics, and service-oriented architectures (SOA), Gravitant offers next-generation on-demand cloud broker and management applications for enterprise IT organizations. For more information visit us at WWW.GRAVITANT.COM www.gravitant.com (512) 535 - 7399 info@gravitant.com

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