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AMG Systems and Premiere Global Services 2009 Collaboration Product Overview
Who is Premiere? <ul><li>Services Portfolio:   </li></ul><ul><ul><li>Full suite of quality conferencing & data communicati...
and AMG Systems Inc  <ul><li>AMG Systems Inc-The Access Meeting Group was established in 2001 focusing on Premiere Global ...
<ul><li>Vision </li></ul><ul><li>To be the highest quality  </li></ul><ul><li>global provider of innovative  </li></ul><ul...
Why Premiere Global Services?  <ul><li>Full suite of quality audio and web conferencing services </li></ul><ul><li>20+ yea...
Award-winning Technology
Growing Roster of Global Enterprises Retail/ Hospitality Financial Services/Banking Technology   Manufacturing
Award Winning  Conferencing Customer Care <ul><li>Our support for your customers sets the standard in the industry. </li><...
Unmatched Reliability <ul><li>Active bridges on standby for immediate increased capacity </li></ul><ul><li>Redundant proce...
Conferencing Benefits <ul><li>Reduce expenses </li></ul><ul><li>Decrease business travel </li></ul><ul><li>Increase produc...
Conferencing Applications <ul><li>Team Meetings </li></ul><ul><li>Training </li></ul><ul><li>Product Rollouts </li></ul><u...
<ul><li>Automated Audio Conferencing </li></ul><ul><ul><ul><ul><li>ReadyConference Plus Audio </li></ul></ul></ul></ul><ul...
ReadyConference Plus Audio <ul><ul><li>ReadyConference ®  Plus </li></ul></ul><ul><ul><ul><li>Automated audio conferencing...
Global Presence Utilizing VOIP Technology <ul><li>Offices in 24 countries and 62 cities </li></ul><ul><li>VOIP technology ...
Global Meet Welcome Kit Card - front Card - back Phone Number Reference Debra Smith Client ID: 123456 Moderator Passcode: ...
GlobalMeet Audio Group 1 Americas US Toll / Direct Dial US & Canada - Toll Free EMEA France, Paris - Local Access Germany,...
Web Conferencing <ul><li>Share application, PPT, docs, web </li></ul><ul><li>File share </li></ul><ul><li>Video (webcam) <...
Web Conferencing-Netspoke <ul><li>Small to mid-size meetings (up to 125 participants) </li></ul><ul><li>Integrated audio <...
Web Conferencing- Webex <ul><li>Medium to large collaborative meeting or event  </li></ul><ul><li>Integrated ReadyConferen...
Web Conferencing- Microsoft Live Mtg <ul><li>Any size collaboration meeting or event </li></ul><ul><ul><li>Up to 1250 part...
Web Conferencing-Adobe Connect <ul><li>Easy meeting entry - Adobe Flash technology </li></ul><ul><li>Branded microsite </l...
What can Web Conferencing do for you? <ul><li>Cut travel costs </li></ul><ul><ul><li>Meeting requiring travel: </li></ul><...
More Effective Meetings <ul><li>People remember: </li></ul><ul><ul><li>20% of what they see </li></ul></ul><ul><ul><li>25%...
Operator Hosted Audio <ul><ul><li>PremiereCall Connection (up to 30 participants) </li></ul></ul><ul><ul><ul><li>The ideal...
Online Conferencing Billing <ul><li>Premiere Global Service’s conferencing division proud to offer a complete solution tha...
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Premiere And Amg Systems

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  • Ask audience how many are offering LD and traditional telco services? How many are offering conferencing services through other vendors? Why did you choose to offer Premiere Global Services?
  • Transcript of "Premiere And Amg Systems"

    1. 1. AMG Systems and Premiere Global Services 2009 Collaboration Product Overview
    2. 2. Who is Premiere? <ul><li>Services Portfolio: </li></ul><ul><ul><li>Full suite of quality conferencing & data communications services </li></ul></ul><ul><ul><li>One of the largest suites of web conferencing in the industry </li></ul></ul><ul><li>Experience & Focus </li></ul><ul><ul><li>10 billion+ communications annually </li></ul></ul><ul><ul><li>e-mail, voice, SMS, fax and Fax2Mail </li></ul></ul><ul><ul><li>More than 17.4 million conferences conducted in 2007 </li></ul></ul><ul><li>Global Reach: </li></ul><ul><ul><li>Local presence in 24 countries, 62 cities </li></ul></ul><ul><ul><li>20 data centers </li></ul></ul><ul><ul><li>2700 employees </li></ul></ul><ul><li>Market & Financial Strength: </li></ul><ul><ul><li>$560 million in revenues </li></ul></ul><ul><ul><li>50,000+ customers </li></ul></ul><ul><ul><li>95% of the Fortune 500 </li></ul></ul>
    3. 3. and AMG Systems Inc <ul><li>AMG Systems Inc-The Access Meeting Group was established in 2001 focusing on Premiere Global Services audio and web meeting products </li></ul><ul><li>AMG Systems Inc. is one of the largest agents for Premiere Global with close to $2 Million in annual revenue </li></ul><ul><li>Our network of agents lend local support and implementation </li></ul><ul><li>Being one of the largest agents for Premiere Global allows AMG Systems to offer very aggressive pricing on all audio and web products </li></ul><ul><li>Premiere Global has assigned to AMG Systems clients support people to help implement and train clients on all conferencing products </li></ul><ul><li>All training is done at NO CHARGE to the client </li></ul>
    4. 4. <ul><li>Vision </li></ul><ul><li>To be the highest quality </li></ul><ul><li>global provider of innovative </li></ul><ul><li>group communications solutions. </li></ul><ul><li>Mission </li></ul><ul><li>We are dedicated to being an </li></ul><ul><li>integral and indispensable </li></ul><ul><li>partner to our clients by </li></ul><ul><li>consistently exceeding </li></ul><ul><li>expectations. </li></ul>Premiere Conferencing & AMG Systems Inc
    5. 5. Why Premiere Global Services? <ul><li>Full suite of quality audio and web conferencing services </li></ul><ul><li>20+ years in conferencing industry with over 2,200 employees worldwide </li></ul><ul><li>Global footprint with local presence in 24 countries and 62 Cities </li></ul><ul><li>More than 60,000 Corporate Accounts, including more than ½ of the Fortune 500 </li></ul><ul><li>17.4 million conferences processed in 2008 </li></ul><ul><li>Cutting edge billing system </li></ul>
    6. 6. Award-winning Technology
    7. 7. Growing Roster of Global Enterprises Retail/ Hospitality Financial Services/Banking Technology Manufacturing
    8. 8. Award Winning Conferencing Customer Care <ul><li>Our support for your customers sets the standard in the industry. </li></ul><ul><ul><li>Consistently ranks high in quarterly customer satisfaction ratings </li></ul></ul><ul><ul><li>Event specialists with average tenure of 3.6 years experience </li></ul></ul><ul><ul><li>Some of the highest paid operators in the industry </li></ul></ul><ul><ul><li>Ongoing training and specialized course for reservationists, event managers and operations </li></ul></ul><ul><ul><li>Customer service redundancy </li></ul></ul>
    9. 9. Unmatched Reliability <ul><li>Active bridges on standby for immediate increased capacity </li></ul><ul><li>Redundant processors and controls in the switches </li></ul><ul><li>Battery & diesel generator power backups </li></ul><ul><li>Operational center redundancy </li></ul><ul><li>Rapid development of product enhancements. </li></ul><ul><li>Independent network connections utilizing various carriers </li></ul>
    10. 10. Conferencing Benefits <ul><li>Reduce expenses </li></ul><ul><li>Decrease business travel </li></ul><ul><li>Increase productivity </li></ul><ul><li>Maximize sales pursuits </li></ul><ul><li>Communicate globally </li></ul><ul><li>Collaborate real-time </li></ul><ul><li>Meet without Meeting </li></ul>
    11. 11. Conferencing Applications <ul><li>Team Meetings </li></ul><ul><li>Training </li></ul><ul><li>Product Rollouts </li></ul><ul><li>Document Review </li></ul><ul><li>Investor Relations calls </li></ul><ul><li>Sales & Marketing seminars </li></ul><ul><li>Town Hall Meetings </li></ul><ul><li>Continuing Education </li></ul><ul><li>Sales Presentations & Demos </li></ul><ul><li>Focus Groups </li></ul><ul><li>HR Announcements </li></ul><ul><li>Virtual Events </li></ul>
    12. 12. <ul><li>Automated Audio Conferencing </li></ul><ul><ul><ul><ul><li>ReadyConference Plus Audio </li></ul></ul></ul></ul><ul><ul><ul><ul><li>GlobalMeet Audio </li></ul></ul></ul></ul><ul><li>Web Conferencing </li></ul><ul><ul><ul><ul><li>ReadyConference Plus Web </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Netspoke </li></ul></ul></ul></ul><ul><ul><ul><ul><li>ReadyCast (WebEx Meeting Center) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>VisionCast Meeting (MS Live Meeting) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>VisionCast Event (MS Live Meeting for Op Assist) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Macromedia Breeze </li></ul></ul></ul></ul><ul><ul><ul><ul><li>VCall Webcast </li></ul></ul></ul></ul><ul><li>Operator Assisted Audio Conferencing </li></ul><ul><ul><ul><ul><li>PremiereCall Connection </li></ul></ul></ul></ul><ul><ul><ul><ul><li>PremiereCall Auditorium </li></ul></ul></ul></ul><ul><ul><ul><ul><li>PremiereCall Event </li></ul></ul></ul></ul>Conferencing Services
    13. 13. ReadyConference Plus Audio <ul><ul><li>ReadyConference ® Plus </li></ul></ul><ul><ul><ul><li>Automated audio conferencing: </li></ul></ul></ul><ul><ul><ul><ul><li>Available 24/7, up to 125 participants </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Toll and Toll free dial in #s, Moderator & Participant Passcodes </li></ul></ul></ul></ul><ul><ul><ul><ul><li>*22 Reservationless recording, *95 Dial Out </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Free “star” features, Moderator can control audio features via web </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Welcome kit including wallet card </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Moderator login for reporting, etc. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Post Conference Email Summary </li></ul></ul></ul></ul><ul><ul><ul><ul><li>*0 Operator Assistance </li></ul></ul></ul></ul>
    14. 14. Global Presence Utilizing VOIP Technology <ul><li>Offices in 24 countries and 62 cities </li></ul><ul><li>VOIP technology in Europe and the Pac Rim- Global Meet </li></ul><ul><li>Redundant U.S. operations centers in Kansas City and Colorado Springs. </li></ul>New Zealand Canada Kansas City Colorado Springs Japan Hong Kong Singapore Australia Atlanta United Kingdom Germany France Ireland = Current Operations
    15. 15. Global Meet Welcome Kit Card - front Card - back Phone Number Reference Debra Smith Client ID: 123456 Moderator Passcode: 1231232 Participant Passcode: 123123 US/Canada Toll Free: 800 123 0000 US Direct Dial: 719 123 0000 Global Meet Dial-in Numbers US/Canada Toll Free 1 800 123-0000 US Direct Dial 1 719 987-0000 London Local Access + 44 (0) 207 663 0000 Paris Local Access + 33 (0) 1 73 04 00 00 Frankfurt Local Access + 49 (0) 69 3 65 07 0000 Hong Kong Local Access + 852 3008 0000 Singapore Local Access + 65 6419 0000 Tokyo Local Access + 81 3 4455 0000 Sydney Local Access + 61 2 8207 0000
    16. 16. GlobalMeet Audio Group 1 Americas US Toll / Direct Dial US & Canada - Toll Free EMEA France, Paris - Local Access Germany, Frankfurt - Local Access UK, London - Local Access Group 2 EMEA Austria, Vienna - Local Access Belgium, Brussels - Local Access Denmark, Copenhagen - Local Access Ireland, Dublin - Local Access Italy, Milan - Local Access Italy, Rome - Local Access Italy, Turin - Local Access Netherlands, Amsterdam - Local Access Spain, Barcelona - Local Access Spain, Madrid - Local Access Spain, Valencia - Local Access Sweden, Stockholm - Local Access Switzerland, Geneva - Local Access Switzerland, Zurich - Local Access Group 3 Asia Pac Singapore Local Access Hong Kong Local Access Japan, Tokyo Local Access Australia, Sydney Local Access Group 5 Argentina – Intl Toll Free Czech Republic – Intl Toll Free Greece – Intl Toll Free India – Intl Toll Free Indonesia – Intl Toll Free Japan – Intl Toll Free Latvia – Intl Toll Free Mexico – Intl Toll Free Norway – Intl Toll Free Portugal – Intl Toll Free Russia – Intl Toll Free Slovenia – Intl Toll Free Spain – Intl Toll Free Sweden – Intl Toll Free Uruguay – Intl Toll Free Group 4 Australia – Intl Toll Free Austria - Intl Toll Free Belgium - Intl Toll Free Brazil - Intl Toll Free Chile - Intl Toll Free Denmark – Intl Toll Free France - Intl Toll Free Germany – Intl Toll Free Hong Kong - Intl Toll Free Hungary - Intl Toll Free Israel - Intl Toll Free Luxembourg – Intl Toll Free Malaysia - Intl Toll Free Monaco - Intl Toll Free Netherlands - Intl Toll Free New Zealand – Intl Toll Free Poland - Intl Toll Free Singapore - Intl Toll Free Switzerland - Intl Toll Free United Kingdom - Intl Toll Free Group 6 Bahamas – Intl Toll Free China – Intl Toll Free Colombia – Intl Toll Free Costa Rica – Intl Toll Free Dominican Republic – Intl Toll Free Ecuador – Intl Toll Free Ireland – Intl Toll Free Italy – Intl Toll Free Lithuania – Intl Toll Free Panama – Intl Toll Free Philippines – Intl Toll Free South Africa – Intl Toll Free Thailand – Intl Toll Free Trinidad & Tobago – Intl Toll Free Venezuela – Intl Toll Free (TBD)
    17. 17. Web Conferencing <ul><li>Share application, PPT, docs, web </li></ul><ul><li>File share </li></ul><ul><li>Video (webcam) </li></ul><ul><li>Whiteboard </li></ul><ul><li>Chat </li></ul><ul><li>Polling </li></ul><ul><li>Q&A </li></ul><ul><li>Multiple Presenters </li></ul><ul><li>Recording </li></ul><ul><li>Registration </li></ul>WEB COLLABORATION – Integrated Audio & Web
    18. 18. Web Conferencing-Netspoke <ul><li>Small to mid-size meetings (up to 125 participants) </li></ul><ul><li>Integrated audio </li></ul><ul><li>Easy, free self-branding </li></ul><ul><li>Conferencing hub </li></ul><ul><li>Content library for storage and re-use </li></ul><ul><li>Custom invites, evaluations and quiz templates </li></ul><ul><li>Live on-line help </li></ul><ul><li>Multi-point video </li></ul><ul><li>Excellent flat rate audio & Netspoke pricing plans available </li></ul><ul><li>Cost-effective web solution </li></ul>
    19. 19. Web Conferencing- Webex <ul><li>Medium to large collaborative meeting or event </li></ul><ul><li>Integrated ReadyConference audio </li></ul><ul><li>Multi-media rich content & high resolution graphics </li></ul><ul><ul><li>video, flash, graphics </li></ul></ul><ul><li>Live, multi-point video up to 4 </li></ul><ul><li>Outlook integration </li></ul><ul><li>Mac friendly </li></ul><ul><li>Comprehensive suite offering, Meeting Center, Training Center, Event Center, Sales Center, Support Center </li></ul><ul><li>Per minute, named hosts, or seat license pricing, stand-alone Meeting Center or Enterprise Edition </li></ul>
    20. 20. Web Conferencing- Microsoft Live Mtg <ul><li>Any size collaboration meeting or event </li></ul><ul><ul><li>Up to 1250 participants </li></ul></ul><ul><ul><li>Town Hall, training, investor relations </li></ul></ul><ul><li>Use with ReadyConference or PremiereCall Auditorium/Event </li></ul><ul><li>Easy record and playback </li></ul><ul><li>Drag & drop content </li></ul><ul><li>Excellent registration piece </li></ul><ul><li>Per minute or Named Host Pricing </li></ul>
    21. 21. Web Conferencing-Adobe Connect <ul><li>Easy meeting entry - Adobe Flash technology </li></ul><ul><li>Branded microsite </li></ul><ul><li>Persistent URL – easy to remember per meetings </li></ul><ul><li>Integrated ReadyConference Audio – includes audio controls like mute/un-mute and active talker </li></ul><ul><li>Good quality multi-point video </li></ul><ul><li>Record/Archive </li></ul><ul><li>Highly customizable interface </li></ul><ul><li>Hosted or premise-based or annual license </li></ul>
    22. 22. What can Web Conferencing do for you? <ul><li>Cut travel costs </li></ul><ul><ul><li>Meeting requiring travel: </li></ul></ul><ul><ul><ul><li>5 participants, 2 hour meeting + 1 day away from office = $3750 </li></ul></ul></ul><ul><ul><li>Meeting conducted with ReadyCast: </li></ul></ul><ul><ul><ul><li>5 participants, 2 hour meeting, no travel = $126 </li></ul></ul></ul><ul><ul><li>Savings = $3624 or 97% </li></ul></ul><ul><li>Save time </li></ul><ul><li>Make meetings more interactive </li></ul><ul><li>Increase retention and effectiveness of materials covered </li></ul><ul><li>Improve productivity and increase decision making speed </li></ul><ul><li>Build stronger relationships with dealers, customers and vendors </li></ul><ul><li>“ A leading San Francisco professional services company cut executive travel costs by over 20%, while at the same time recognizing a 50% improvement in both internal and external communications.” </li></ul>
    23. 23. More Effective Meetings <ul><li>People remember: </li></ul><ul><ul><li>20% of what they see </li></ul></ul><ul><ul><li>25% of what they hear </li></ul></ul><ul><ul><li>40% of what they see and hear </li></ul></ul><ul><ul><li>75% of what they see, hear and do </li></ul></ul>“ When presenters use visual aids in their presentations, they are twice as likely to achieve their audience objectives, than speakers who do not use visual aids.” -- Decker Communications
    24. 24. Operator Hosted Audio <ul><ul><li>PremiereCall Connection (up to 30 participants) </li></ul></ul><ul><ul><ul><li>The ideal solution for conferences that require the sophistication and personal attention of a live operator. </li></ul></ul></ul><ul><ul><li>PremiereCall Auditorium* (40 to 2,000 participants) </li></ul></ul><ul><ul><ul><li>PremiereCall Auditorium combines the convenience of instant participant entry with the assurance of dedicated operator assistance. </li></ul></ul></ul><ul><ul><li>PremiereCall Event* (10 to 1,000s of participants) </li></ul></ul><ul><ul><ul><li>For high profile or large-scale meetings, this innovative solution provides a full suite of customized professional services, including a dedicated operator and Event Manager. </li></ul></ul></ul><ul><ul><ul><li>**Enhanced Services also available with above services: recording, transcription, translation, etc. </li></ul></ul></ul>
    25. 25. Online Conferencing Billing <ul><li>Premiere Global Service’s conferencing division proud to offer a complete solution that starts with billing, and continues with many other benefits not readily available from other telecom companies. </li></ul><ul><ul><li>Interactive Invoice </li></ul></ul><ul><ul><ul><li>View one billing cycle or select online reports with up to 18 months of data (choose a date range) </li></ul></ul></ul><ul><ul><ul><li>Drill Down Detail in Layers – Account Summary, Moderator Summary, Call Summary, Participant Summary </li></ul></ul></ul><ul><ul><ul><li>Data Sorting – quickly find the information you need </li></ul></ul></ul><ul><ul><ul><li>Data Filtering – run reports for a sub-set of the total </li></ul></ul></ul><ul><ul><ul><li>Data Export – download more detail into Excel (CSV file) </li></ul></ul></ul><ul><ul><ul><li>Reporting for self-reliant End Users – without giving them access to data of other users </li></ul></ul></ul><ul><ul><li>Immediate Access to paper invoice (PDF) </li></ul></ul><ul><ul><li>Pay an Invoice Online </li></ul></ul><ul><ul><li>One Global Platform for conferencing invoicing </li></ul></ul>
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