The learner voice: students' use and experience of technologies
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The learner voice: students' use and experience of technologies

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Invited talk at the UCISA 2007 conference

Invited talk at the UCISA 2007 conference

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  • 1. The learner voice Learners’ use and experience of technologies Gráinne Conole, The Open University 22nd November, 2007 UCISA Conference, Southampton
  • 2. The learner Learner experience research Institutions
  • 3. Technology trends Web 1.0 Information, critical mass Institutional web sites Email for communication Information strategies Integrated institutional systems Web 2.0 Interactive, “openness” User generated Wisdom of crowds Distributed, large-scale data Architecture of participation
  • 4. A different perspective
  • 5. fact or fiction? On the train, Miranda skipped across wireless networks until she found the right podcast. Google Pod was on the money. Miranda was always good with folksonomy. She liked the sound of the South African professor's voice. What did she look like? Don’t they have vblogs in South Africa? Miranda felt a little more confident. She despatched the anime to Finland. She was about to disconnect when Another student she remembered that Ari might appreciate the podcast. At the cafeteria, Miranda played off MS Book Search against Google Books. She switched from one to the other, reading enough criticism to confirm her initial ideas. As she went to Project Guttenberg for the text of the play, Miranda's hand brushed her coffee cup, downloading its streaming contents over her keyboard. Barnes and Tynan 2007, ALT-J
  • 6. JISC Learner experience programme Phase One Review (Sharpe et al.) LEX (Creanor et al.) Phase Two LXP (Conole et al.) Longitudinal study - STROLL (Hertfordshire) Institutional studies - discipline differences, accessibility, practice- based learning, transition between sectors
  • 7. Learner voices Learning in the digital age Concerns Expectations Benefits Communication & networking JISC In their own words
  • 8. LXP project Experience and perceptions Online survey Subject E-learning discipline strategies differences Audio logs Interviews Conole, De Laat, Darby, Dillon
  • 9. LXP: Data Collection Context In-depth case studies Survey Audio logs Interviews Economics: 128 Economics: 3 Economics: 2 Languages: 92 Languages: 47 Languages: 3 Medicine: 31 Medicine: 16 Medicine: 5 Computing: 158 Computing: 19 Computing: 4 Other: 18 Total: 427 Total: 85 Total: 14
  • 10. Changing student/ institutional relationship I think the relationship between students and the university itself, is becoming very …technological … most services are provided online, and that saves a lot of time, meaning you don’t need to come to university... a lot of information about yourself... even your grades … its been much easier to interact with the university Almost all our communications with the university are though email… invaluable because we’re ... all off site so much…
  • 11. Core tool for learning It basically opens up a whole world of learning for everybody, you know. You can find, read up, on anything you like. In a university context, you can have all your notes and everything all on one machine. So anytime you have to look for something, you don’t have to flick through a big file, you can type, search your computer for what you’re looking for I use email to communicate with everyone, especially lecturers; arranging meetings, asking questions about work and queries over assignments etc I write all my assignments using Word and to sort through the information I find, make notes of what I still need to do and spell check my emails that I'm sending to lecturers
  • 12. Audio & Video clips Video Reflective summaries Audio In situ, emotive Laura: Technology immersed Emma and Jenny: Application to practice Paul, Simon and Beth: Work-based learning
  • 13. Laura: Technology-enhanced environment for learning
  • 14. Tools for learning Word, Powerpoint, Core toolset Email, the Internet Information Mix of Google, Wikipedia, seeking and subject-specific sites Peer approval handling Mix-mode, Communication personal preferences
  • 15. Tomorrow’s students... Pervasive Personalised Niche, adaptive Time/space Integrated boundaries Digitally Transferable organised skills Changing work/ learning patterns
  • 16. ECAR research studies and surveys
  • 17. Access: 73% broadband, 96% Mobile, 90% PC, 76% Digital camera, 69% MP3 player, 63% Laptop Activities: Email (94%), Creating documents (88%), Music (84%), Searching (83%), Chat (80%) Emerging: Blogs, file sharing, web conferencing, social networking Kennedy et al. 2006
  • 18. Digital natives Vs. Immigrants Students think and process information differently Prensky Use determined by context not age Siemens
  • 19. The modern learner? Multi-tasking Learning Quick and surface process Multi- Technology- representational enhanced environment Task orientated Learning Oblinger et al., Group based approach Kennedy et al. TALL Web 2.0 survey Experiential JISC Ipsos MORI survey Educause ECAR study of U/G and IT 2007
  • 20. Changing patterns Web 2.0 User generated content, Openness, distributed Individual knowledge, collective value Information Passive Active Good learning Experience Personalised, experiential, Social collaborative, reflective, cumulative
  • 21. Cetis conference 20/11/07
  • 22. Tensions... Loosely coupled Student “control” Personalised Institutional tools tools Institution “control” Integrated systems
  • 23. Implications Strategy& policy Staff skills Roles & set structures Changing teaching paradigm
  • 24. G.C.CONOLE@OPEN.AC.UK Blog: www.e4innovation.com