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  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />
  • The goal for every organization is to transform itself for the age of digital economy – to become a digital enterprise. In a digital enterprise, the use of information transforms every corporate function and impacts all key stakeholder: <br /> Employees <br /> Customers <br /> Suppliers <br />
  • “The State of Email Encryption” by Ponemon Institute, September 2011.
  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />
  • There are 3 main ways to send secure messages using Secure Mail: the Outlook Plugin, through any web browser using Webmail and the API <br /> Upon “Send,” the toolbar intercepts the command and re-routes the message via HTTPS securely instead of sending the encrypted message via SMTP. <br /> At rest in the cloud, the message content and file attachments are encrypted. <br /> Recipients, including registered guests, using the Outlook Plug-in receive their messages, decrypted, in their Inbox <br /> Or if not using the plugin, Recipients and guests can use Webmail to access their decrypted messages or the Chrome extension no matter what email system they use
  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />
  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />
  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />
  • Mobile device statistic from the Nielsen company.
  • There are 3 main ways to send secure messages using Secure Mail: the Outlook Plugin, through any web browser using Webmail and the API <br /> Upon “Send,” the toolbar intercepts the command and re-routes the message via HTTPS securely instead of sending the encrypted message via SMTP. <br /> At rest in the cloud, the message content and file attachments are encrypted. <br /> Recipients, including registered guests, using the Outlook Plug-in receive their messages, decrypted, in their Inbox <br /> Or if not using the plugin, Recipients and guests can use Webmail to access their decrypted messages or the Chrome extension no matter what email system they use
  • SPEAKER NOTES <br /> For over two decades, OpenText has been a core contributor to the most successful businesses in the world <br />
  • This presentation provides an overview of OpenText, OpenText value proposition to customers, and a high level overview of the products that OpenText provides. <br />

Transcript

  • 1. OpenText Information Exchange Overview Graham Walsh | Regional Manager IX | UK&I | June 2014
  • 2. OpenText Confidential. ©2014 All Rights Reserved. 2 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 3. OpenText Confidential. ©2014 All Rights Reserved. 3 NASDAQ: OTEX, TSX: OTC 3 140 Offices around the world # EIM 16 # of Transactions 8000 # of Employees $1 Global Revenue Billion Customers 550k Trading Partners 80k .3 Billion 20 # of Innovation years
  • 4. OpenText Confidential. ©2014 All Rights Reserved. 4 External Pressures on Information Exchange Organisations face many challenges when dealing with Information Exchange today:  Global Business Demand  Security Risks  Regulatory Pressure  Mobile  BYOD  Cloud
  • 5. OpenText Confidential. ©2014 All Rights Reserved. 5 Challenges Files Files are getting Bigger Encryption Native formats Email Security Performance & Reliability File Size Post & Courier Slow Costly Subject to Loss
  • 6. OpenText Confidential. ©2014 All Rights Reserved. 6 Key Features Removable Media Risk Exception handling User provisioning system Traditional Methods Complex to setup & maintain Slow Lack of Standards Cloud Sharing Risk Uncertainty Compliance & Sovereignty
  • 7. OpenText Confidential. ©2014 All Rights Reserved. 7 Market problems  Email is 42 years old.  Haven’t business communication needs evolved more than conventional email has evolved?  You can’t succeed today with yesterday’s technology.  Security: a risk you want to manage, not reveal  To be sure, buyers see offerings differently than do users.  This problem will likely be felt most deeply by Chief Information Security Officers (CISOs) and CIOs.
  • 8. OpenText Confidential. ©2014 All Rights Reserved. 8 Market problems  294 billion email messages are sent per day  Although 90% are spam, 29.4 billion are legitimate emails  1.9 billion people use email  Only an estimated 5% of email is encrypted  Of surveyed organizations:  59% believe unsecure email by employees is one of the main sources of data leaks in their organizations  69% believe employees ignore policies about emailing unencrypted sensitive or confidential documents through unsecure channels  61% believe employees send unencrypted confidential information through unsecure email channels, such as personal Web-based email
  • 9. OpenText Confidential. ©2014 All Rights Reserved. 9 It’s not just about security....  For CIOs and LOB directors, security is important, but supplementing email will require extending user functionality and/or increasing their efficiency.  Large files  Knowledge for senders about what recipients have done with their emails.  Useful for Sales, Customer Service, many workflows  Influence over what recipients can do with their emails and attachments.
  • 10. OpenText Confidential. ©2014 All Rights Reserved. 10 On Premise License Cloud Based OpenText Acceleration Protocol Large Files (50Mb+) Attachments Desktop & Outlook Integration Mobile & Tablet Client The Answer 10 Secure MFT Secure Mail
  • 11. OpenText Confidential. ©2014 All Rights Reserved. 11 Collaborative (Two Way) True Read Receipt Download Notification Message Recall For Your Eyes Only Hot Drop Folders API The Answer 11 Secure MFT Secure Mail
  • 12. OpenText Confidential. ©2014 All Rights Reserved. 12 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 13. OpenText Confidential. ©2014 All Rights Reserved. 13 OpenText Secure MFT Accelerated and secured managed file transfer  Cloud or On Premise  Send files of Any Type and of Any Size  Cross Browser / Cross Platform  Patent pending Acceleration Protocol for large file transfer  Full Audit and Central Management  Guaranteed delivery  Encrypted  Integrations
  • 14. OpenText Confidential. ©2014 All Rights Reserved. 14 Use any web browser to send a file through the MFT web interface How it Works Send files as e-mail attachments with the MFT Outlook Plugin Secure, Encrypted & Accelerated Automate the secure exchange between parties (partners, datacenters) Setup folders to send files to designated recipients automatically Automate the secure exchange between parties (partners, datacenters) Every event (sending, receiving, failure, …) is stored in the audit log. Recipients receive a message with a link to download files securely Option for no user intervention – process based delivery of files to third party systems OpenText Acceleration Protocol Directory Authentication Encrypted File Storage
  • 15. OpenText Confidential. ©2014 All Rights Reserved. 15 Integrations  Outlook Plug-in  Web Interface  Windows, Mac and Linux support  Hot Send Folders  Drag and drop files for seamless transfers  Hot Drop Folders  iPad / iPhone support for download and viewing files (tba)
  • 16. OpenText Confidential. ©2014 All Rights Reserved. 16 OpenText Acceleration Protocol  Patent-Pending  Overcomes network latency issues  Guarantees arrival in correct order  Can operate in two different modes depending on network infrastructure  Auto-tunes itself
  • 17. OpenText Confidential. ©2014 All Rights Reserved. 17 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 18. OpenText Confidential. ©2014 All Rights Reserved. 18 MFT Dashboard
  • 19. OpenText Confidential. ©2014 All Rights Reserved. 19 Sending a FileSending Settings
  • 20. OpenText Confidential. ©2014 All Rights Reserved. 20 Uploading a File
  • 21. OpenText Confidential. ©2014 All Rights Reserved. 21 First Time User
  • 22. OpenText Confidential. ©2014 All Rights Reserved. 22 New MFT Received
  • 23. OpenText Confidential. ©2014 All Rights Reserved. 23 Downloading a File
  • 24. Using MFT through Microsoft Outlook How to keep the MFT application in your normal workflow
  • 25. OpenText Confidential. ©2014 All Rights Reserved. 25 Integration with Microsoft Outlook Outlook off loads transfer to MFT Transfer Manager
  • 26. Dispatch Folders Automate sending of files
  • 27. OpenText Confidential. ©2014 All Rights Reserved. 27 Dispatch Folders
  • 28. OpenText Confidential. ©2014 All Rights Reserved. 28 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 29. OpenText Confidential. ©2014 All Rights Reserved. 29 Dashboard
  • 30. OpenText Confidential. ©2014 All Rights Reserved. 30 Audit Log
  • 31. OpenText Confidential. ©2014 All Rights Reserved. 31 Profiles & Rules
  • 32. OpenText Confidential. ©2014 All Rights Reserved. 32 Account ProvisioningFile RetentionDispatch FoldersMicrosoft Outlook IntegrationBranding Options
  • 33. OpenText Confidential. ©2014 All Rights Reserved. 33 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 34. OpenText Confidential. ©2014 All Rights Reserved. 34 OpenText Secure Mail  Protect Confidential information  Assured Delivery  Integration with existing email infrastructure  Enables integration into applications and workflows  Simple Cloud deployment  Policy-based data loss prevention  Comprehensive audit  Bi-Directional / Collaborative
  • 35. OpenText Confidential. ©2014 All Rights Reserved. 35 Secure Email Challenges  The right amount of security  It has to be easy to use for everyone  It must be safe outside your network  External recipients must be able to reply back securely  It can’t tie up IT resources for implementation, key management, user management and upgrades  It has to integrate into existing workflows and applications  It has to enable and support BYOD policies  It has to fit the budget
  • 36. OpenText Confidential. ©2014 All Rights Reserved. 36 Security and Data Leakage Prevention  Soc2 Type II certified data centres  Approved users must register and are authenticated  AES-256 Encryption at rest  Communications between user clients and Secure Mail are secured by HTTPS
  • 37. OpenText Confidential. ©2014 All Rights Reserved. 37 Security and Data Leakage Prevention  Blacklist guest registration  Define security settings by user (e.g. automatic encryption of messages)  Encrypt attachments automatically based on file size  Option to stop message or prompt sender to encrypt based on keyword or Regular Expression algorithm  Set message expirations  Enable local mail store so secure messages sent from webmail are archived in Exchange store
  • 38. OpenText Confidential. ©2014 All Rights Reserved. 38 Security and Data Leakage Prevention  Recall messages even after they are read  Optional password protection for additional security  Prevent replies to messages  Prevent messages from being forwarded
  • 39. OpenText Confidential. ©2014 All Rights Reserved. 39 DLP Features Policy based DLP • Credit Card Numbers – XXXX-XXXX-XXXX-XXXX • US Social Security Number – XXX-XX-XXXX Keywords or Regular Expressions • UK National Insurance Number ^[A-CEGHJ-PR-TW-Z]{1}[A-CEGHJ-NPR-TW-Z]{1}[0-9]{6}[A- DFM]{0,1}$ Messages can be blocked or forced Secure
  • 40. OpenText Confidential. ©2014 All Rights Reserved. 40 Secure Mail and these problems  Secure Mail provides an encrypted channel for email  Secure Mail tightly integrates with Outlook, increasing user acceptance  Secure Mail provides for tracking of messages, allowing senders to see who has read the message, responded, etc  Secure Mail provides data loss prevention capabilities to reduce the risk that messages with confidential information are sent via insecure channels  Secure Mail works great on mobile devices—and people spend 42% of their time on mobile devices checking email.
  • 41. OpenText Confidential. ©2014 All Rights Reserved. 41 Send messages and files using the Secure Mail Outlook Plugin Use any web browser to send a messages and files through Webmail How it works: Sending and Receiving Secure, Encrypted & Bi-DirectionalUse the API to automatically send messages and files from backend systems such as Oracle, SAP, EMRs, etc. Recipients, including registered guests, using the Outlook Plugin receive their messages, decrypted, directly into their Inbox. Recipients and guests can use Webmail to access their decrypted messages. Recipients and registered guests can use the Chrome extension to decrypt their messages no matter what email system they use. Send messages directly from the device of your choice, either a smartphone or tablet
  • 42. OpenText Confidential. ©2013 All Rights Reserved. 42OpenText Confidential. ©2013 All Rights Reserved. 42  Windows & Mac  Cross Web Browser Support  Plugin for Google Chrome  Plugin for Microsoft Outlook  Mobile & Tablet Clients  Apple iOS (iPhone / iPad)  Android (Phone / Tablet) Device Support
  • 43. OpenText Confidential. ©2014 All Rights Reserved. 43 How It Works - Ordinary SMTP Email  Email is sent from sender to recipient, relayed across the Internet through multiple SMTP Relay Servers  Where it can be:  Intercepted  Delayed  Fail  Redirected  Falsified / Spoofed
  • 44. OpenText Confidential. ©2014 All Rights Reserved. 44 How It Works - Secure Mail OpenText Secure Mail  Message is encrypted locally on client (Outlook, Webmail, Mobile, Tablet)  Encrypted and Secured message stored on the Secure Mail platform  Copy of message can be synchronised with local Outlook Client  Message is retrieved by registered and authenticated Recipient  Message decrypted locally on client (Outlook, Webmail, Mobile, Tablet)
  • 45. OpenText Confidential. ©2014 All Rights Reserved. 45 How It Works - Secure Mail OpenText Secure Mail Archive  Plans are in motion to offer cloud archiving as part of the Solution
  • 46. OpenText Confidential. ©2014 All Rights Reserved. 46 Agenda 3 Using Secure MFT MFT Admin Settings4 MFT Overview2 OpenText & Secure Messaging Overview1 Secure Mail Overview5 Using Secure Mail6
  • 47. OpenText Confidential. ©2014 All Rights Reserved. 47 Secure Mail – Web Interface
  • 48. OpenText Confidential. ©2014 All Rights Reserved. 48 Composing a new message
  • 49. OpenText Confidential. ©2014 All Rights Reserved. 49 Decrypting the Message
  • 50. OpenText Confidential. ©2014 All Rights Reserved. 50 Recalling a Message
  • 51. OpenText Confidential. ©2014 All Rights Reserved. 51 Microsoft Outlook Integration
  • 52. OpenText Confidential. ©2014 All Rights Reserved. 52 On a Smartphone or tablet
  • 53. OpenText Confidential. ©2013 All Rights Reserved. 53 Thank You! Graham Walsh graham.walsh@opentext.com @graham_walsh