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The Central Role of Business Analysis in EA

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An inaugural talk to the International Institute of Business Analysts (SA). Discusses relationship between BA and EA and how important the BA role is in this context.

An inaugural talk to the International Institute of Business Analysts (SA). Discusses relationship between BA and EA and how important the BA role is in this context.

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  • 1. The Central Role of Business Analysis in Enterprise Architecture presentation to the IIBA Western Cape Chapter Nov 2007 by Graham McLeod inspired! IT Consulting Training Research Tools
  • 2. CoverageBackground (myself and Inspired)Enterprise ArchitectureComponents of EABusiness ArchitectureBusiness Process ArchitectureBusiness Process EngineeringRequirements DefinitionImpact into other EA dimensions Information Applications TechnologyScoping InitiativesExamples and Case StudiesDiscussionReferences and Further Info inspired! IT Consulting Training Research Tools
  • 3. What is an Enterprise Architecture?1. A map of the forest Context What have we got? How good is it? Business Redundancies Gaps Process Risks Applications2. Blue Print High Level Conceptual Information Design Covers whole business/ Tech- enterprise nology A current "best plan" Guides acquisition and implementation choices3. Policies, Procedures and Processes Whereby Strategy and Vision are transformed into Designs and Initiatives to realise them inspired! IT Consulting Training Research Tools
  • 4. Why We Need Enterprise Architecture Improve business benefit derived from I.T. Reduce costs associated with I.T. Reduce risk Enable desirable business changes, pursuit of opportunities Shorten lead times to realizing benefits Exploit emerging technologies which can provide strategic advantage Provide framework for decision making and practice within development, technology purchase and operations Basis for good governance If your company is listing and needs to be SOX compliant If you want budget in the US Federal Govt. inspired! IT Consulting Training Research Tools
  • 5. EA Frameworks and MethodsZachmanFEAFIAFDODAF/C4ISRTOGAFInspiredRelated: COBIT ITIL inspired! IT Consulting Training Research Tools
  • 6. The Inspired Frameworks Models, Methods, Tool Support Business Architecture Markets Products Services Channels Suppliers Deals Resources Technology Processes Culture Competitors Process Mgmt. Applications InformationDrivers Types/Classes Inventory Types/Classes Inventory Technical Architecture User Access Application Enablers Data Storage and Management User Interfaces Connectivity Platforms Services inspired! IT Consulting Training Research Tools
  • 7. Business Architecture Competitors Services and Products are delivered to customers in markets via channels Customers Channels Markets Culture Opportunities Risks Products President Partners participate in Services VP VP VP Resources the business process Minion Minion Minion Minion Minion Organization CONTROL Resources and Technology are Other used in the business process to Stakeholders produce the products and services SERVICE Include shareholders, Partners community etc. Business Provide and expectSuppliers contribute inputs SUPPORT Deals Model a variety of thingsto the products and services Contract Business Processes Technology inspired! Suppliers Copyright Inspired 1991-2007 IT Consulting Training Research Tools
  • 8. Business Process Architecture Organization Deals Business Rules Location occurs at govern Risk initiates Partners Business responsibile Event for Business Process involves Decision Decision Decision Decision Stakeholder triggers Step Step Step Step Step supportsreceived by monitored Business by uses/ Goal includes changes state of uses/ Decision Decision Decision Decision Supported generates Step Step Step Step Step by SubProcess Business Key Object Indicators Business Communication used produces by Application provides Resource Product/Service inspired! IT Consulting Training Research Tools
  • 9. Process Architecture Example Business Organizations Locations Bussiness GoalsStakeholders Rules Low Cost per Sale Sales Increased Sale Customer Purchasing Our retail Volume Delivery Partner Discount Policy Customer Relations premises Good customer Supplier experience Supplier Delivery Partner Delivery Partner Accounting Risks Staff Expertise Non-Integrated Customer Sale Systems Stock Outage Business Resources Applications Product or Object Business Service Objects/State Key Indicators Order Taking Customer Customer Product Time to Delivery Supplier Return Rate Sales People Management Goods Order Fullfillment Supplier Order Debtors Business Delivery Request Communication Business Partner Purchase Request Delivery Request Sub-Processes Delivery Note New Customer inspired! IT Consulting Training Research Tools
  • 10. Business Process Model Warehouse Store man Cash .95 Deliver Confirm Goods Capture .2 Sale Issue Sufficient Sale with Salesperson Sale Stock .8 Credit Check .05 InsufficientCustomer Credit .9 OK .1 Not OK Vehicle Sales Obtain + Sales Stock ex Person Stock Supplier Advise ReceivedRetail Store Customer Delivery Date Customer Relations Supplier inspired! IT Consulting Training Research Tools
  • 11. Relationship between Strategy, Architecture, es Program and Project Management c fluen Vision In al Desired FutureExtern Architecture Business Strategy Formulation App Info Technology Current NT Reality AGEME T MAN EC P ROJ Business App Info PROGRAM MANAGEMENT Technology Delta Models Initiatives As Is Architecture inspired! IT Consulting Training Research Tools
  • 12. Project Delta Example mPAY System Context Call CentreModerator Vendor Request Request Account/Facility Facility Details MTN Decision Product Request Vend Acc Statistics Manager Retail Vendor Vendor Conf or Deny Req. Paym Registration Credit Check Subscriber Conf or Deny Conf or Deny Billing Confirm Tx Req Auth. Setup Confirm Tx System PIN Vendor OK or Encrpt. Payment No PIN Confirm Payment CreditPay SMS System Gateway Invoice Funds Tfr Bank New Subscriber Existing unmodified Request for facility Existing modified inspired! IT Consulting Training Research Tools
  • 13. BA Plays Major Role inShaping the business approach Evaluating environmental impacts and imperatives Focussing effort of analysis Defining Desirable Scenarios Envisioning Future Processes Creating new relationshipsDefining Requirements Functional Requirements Process Requirements Organization/Job Design Business Rules Information Requirements Scoping of Information Systems, Change Initiatives, Projects inspired! IT Consulting Training Research Tools
  • 14. Layers of ModelsConceptualLogicalSolution ArchitecturePhysical inspired! IT Consulting Training Research Tools
  • 15. Example: System Level Model Logical Tx Delivery Note Sale Purchase Request Capture Sale Sale Created Product Sales SaleCustomer Valid Person complete .2 .8 Stock Conclude Deliver Cash Check .95 Sufficient Sale Customer Goods Sale Stock D1 Insufficient Debited .05 Stock Credit Issued Sale .9 Customer Creditworthy Obtain + .1 Not Stock Stock ex Creditworthy Received Supplier Rule D1 Purchase Discount Calculation Order Allow Discount only for Approve Advise Stock Customer Filled Category 1 and 2 Clients Backorder on order on Product with Margin > Delivery 25% Purchase Date Order Purchase created Backorder Order Approve Created Backorder Logical Tx Backorder Supplier inspired! IT Consulting Training Research Tools
  • 16. Example: Design Level Model Delivery REP003 Note Prt Windows Client Unix Server UI001 Capture Sale Record Sale Sale Sales SaleCustomer Created Person complete Product .2 .8 Valid Stock Conclude Deliver Cash Check .95 Sufficient Sale Customer Goods Sale Stock D1 Insufficient Debited .05 Stock Credit Issued Sale .9 Customer Creditworthy Obtain + .1 Not Stock Stock ex Creditworthy Received Supplier Rule D1 Purchase Discount Calculation Order Allow Discount only for Approve Advise Stock Customer Filled Category 1 and 2 Clients Backorder on order on Product with Margin > Delivery 25% Purchase Date Order EDI002 created Record Backorder Approve Back Created Backorder Order inspired! IT Consulting Training Research Tools Supplier
  • 17. Clear Linkage from BusinessGoals and Events to Business Services System Services Technology Services and Infrastructure Information ServicesRequirements TraceabilityGovernance TraceabilityImpact AnalysisBA needs a high level of Domain Knowledge viz. Assurance vs Banking vs Retail... Certainly a requirement for international positions inspired! IT Consulting Training Research Tools
  • 18. 4 Layer Model ExampleShort video clip illustrating modeling from the businessdimension, thru process, down to application andtechnology inspired! IT Consulting Training Research Tools
  • 19. Third Dimension Quality Models can be enhanced Costs with additional dimensions of Methods Methods, Process, Business Architecture Deliverables Goals Markets Products Services Channels Suppliers Processes Resources Technology Culture Costs Competitors Metrics and Quality The above can reflect both InformationApplications Current Position Types/ClassesTypes/Classes Inventory Inventory Benchmarks from Industry/ Competitors Technical Architecture User Access Application Enablers Data Storage and Management Goals User Interfaces Connectivity Platforms Services TIMING and RISK can also be brought into the picture.. inspired! IT Consulting Training Research Tools
  • 20. Enhancing the Models - Cost Perspective President President VP VP VP VP VP Minion VP Minion Minion Minion Minion Turns out that most of Minion Minion Minion Minion Minion the cost elements are Business Unit already in the architecture models! We need to add attributes to individual items to record the various relevant costs; Deals then implement a Channel mechanism to accumulate them. This adds a model element for Cost Centre. Costs accumulated there can, in turn, be apportionedApplication across business units. Cost Centre Resource This is a flexible approach that allows President various cost categories VP VP VP to be monitored - various Minion Minion Minion Minion Minion models can be Business Unit simultaneously implementedTechnology Platform Project DBMS inspired! IT Consulting Training Research Tools
  • 21. Architectures and Process Management Enable Quality Improvement Profit Thruput Quality of Deliv. Error Rate Product Process Business Architecture Uptime Data Quality Goals Markets Products Services Channels Suppliers Processes Resources Technology Culture Competitors User Satisfaction AvailabilityApplicationsTypes/Classes Inventory Types/Classes Information Inventory Applicatn Database Technical Architecture User Access Application Enablers Data Storage and Management User Interfaces Connectivity Platforms Services MTBF MTTR Platform inspired! IT Consulting Training Research Tools
  • 22. Standards for Interorganizational SystemsModeling Tool Policies & Rules ORG 1 BPMN BPEL BPMN Business Process Modeling Notation Rules BPEL Flow Workflow Engine Business Process Flow Flow Execution Language Condition Flow Messaging e.g. SOAP/XML or MQ Series or CORBA STD API DIR e.g. Web Service SVC Messaging Bus or CORBA object Directory Service e.g. UDDI, LDAP, STD API STD API STD API X500, Active Directory STD API APPLIC. APPLIC. APPLIC. COMPONENT COMPONENT COMPONENT ORG 2 inspired! IT Consulting Training Research Tools
  • 23. Conclusion & DiscussionVery large overlap between Business Analysis and EA scopeAlso between required skill sets..BAs have a very central role to play in EAEA role is a career growth path for analysts, particularly inthe Business and Process Architecture dimensions inspired! IT Consulting Training Research Tools
  • 24. References and Futher InfoArchi Collaborative Enterprise Modeling Tool: http://www.inspired.orgBPMN: http://www.bpmi.org http://www.omg.orgCover page image of development of universe simulation:T. Di Matteo, J. Colberg, V. Springel, L. Hernquist & D. Sijacki, “Direct Cosmological Simulations ofthe Growth of Black Holes and Galaxies,” Astrophysical Journal, 2007 (forthcoming).General EA Coverage: (Extensive site!) http://www.enterprise-architecture.info/Inspired Enterprise Architecture Frameworks: http://www.inspired.orgTOGAF - Open Group: http://www.opengroup.orgZachman - ZIFA: http//www.zifa.com inspired! IT Consulting Training Research Tools
  • 25. Contact UsGraham McLeod graham@inspired.org +27 82 578 1834Inspiredwww.inspired.org+27 21 531 5404 inspired! IT Consulting Training Research Tools
  • 26. InspiredEstablished 1991: Consulting, Training and ResearchSmall but highly skilled I.T. consulting house ResearchCape Based, UK and Spain Tools Methods TrainingBlue Chip clients in Governance Consulting Assurance, Finance Retail Strategy Architecture Telecomms Software/IT Government and Education Initiative Media Delivery Management HealthcareDeep Expertise In Quality Improvement Linking Business and IT Strategy Enterprise Architectures Process Improvement Project and Program Management System Delivery Methods and Techniques Repository/Knowledge Management e-Commerce, CRM, Knowledge Management, Web Services, SOA, TOGAFIndependent of vendors, but richly networked inspired! IT Consulting Training Research Tools
  • 27. Archi Collaborative Enterprise Engineering ToolBenefits of Collaboration Involvement of more perspectives and subject experts Higher quality input and models Distribution of effort and greater total effort applied Reduction of time to produce results Higher awareness and buy in of all relevant parts of the organization => higher architectural compliance Greater agility inspired! IT Consulting Training Research Tools

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