Issue-Based Problem-Solving - Training Presentation Download the entire document at: www.gazhoo.com

Why do people need IBPS – and training to use it effectively? The case of the leaking water bed To Counter Tendency Toward Mental Messing Around How high can a giraffe fly? Download the entire document at: www.gazhoo.com

The case of the leaking water bed

IBPS is a structured approach to solving problems, with several important benefits. Focus our research and analysis Ensure thorough investigation of a problem Plan our work effort Download the entire document at: www.gazhoo.com

Focus our research and analysis

Ensure thorough investigation of a problem

Plan our work effort

This approach to solving client problems emphasizes attention to the issues involved. Where the client wants to be Define the problem Where the client is Solve the problem Communicate the answer Structure the ideas Develop the research plan Analyze findings Generate ideas Download the entire document at: www.gazhoo.com

The key to success is using the IBPS tools effectively. Desired Outcomes of the Project: Sponsors: Out of Scope: In Scope: Key Decision Makers: Criteria for Quality: Key Facts (Situation): Need for Change (Complication): Client: Key Question: B U Y E R S C O N T E X T S C O P E Allocation by Source Task Elapsed Time Analysis Executive Mgmt. Project Mgmt. Expert Analysis TOTAL Executive Mgmt. Project Mgmt. Project Mgmt. Expert Analysis Work Days by Skill Type Client XYZ Download the entire document at: www.gazhoo.com Analysis Required Data Required/Sources Issue/Sub-Issue Hypothesis/Specific Question

Building on the issue tree, this worksheet can help the team make key planning decisions. Issue Analysis Worksheet Issue: key question Sub-issue: one branch of issue tree “ Best guess” on how to solve problem Issue may have multiple hypotheses Tools/techniques team will use to prove or disprove each hypothesis Likely location or means of obtaining data for analysis Primary and secondary sources Issue/ Sub-issue Analysis Required Hypothesis Data Required/ Sources Time Resources Quality Certainty required Factors in Making Choices Are competitors winning market share on price? Yes, products comparable to XYZ’s are being sold less expensively by competitors Trend of average product prices and comparison of XYZ’s prices to those of key competitors Government, association, and/or company statistics; industry literature Download the entire document at: www.gazhoo.com

Issue: key question

Sub-issue: one branch of issue tree

“ Best guess” on how to solve problem

Issue may have multiple hypotheses

Tools/techniques team will use to prove or disprove each hypothesis

Likely location or means of obtaining data for analysis

Primary and secondary sources

Time

Resources

Quality

Certainty required