NOSORH - TRC Overview - GPTRAC Presentation

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Presented as part of the NOSORH HIT Workshop - Oklahoma City, OK (Nov2010)

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NOSORH - TRC Overview - GPTRAC Presentation

  1. 1. Who are the TRCs?<br />…and…<br />How Can We Help?<br />
  2. 2. TRCs<br />Telehealth Resource Centers<br />www.telehealthresourcecenter.org<br />
  3. 3. Telehealth Resource Centers<br />Heartland <br />TRC<br />South Central<br />TRC<br />Pacific Basin<br />TRC<br />
  4. 4.
  5. 5.
  6. 6.
  7. 7. Comments<br />
  8. 8. 4 New TRCs<br />Southeastern TRC<br />South Central TRC<br />Heartland TRC<br />Pacific Basin TRC<br />
  9. 9. Who is the GPTRAC?<br />Established in 2006<br />Located at University of Minnesota/IHI<br />Extensive telehealth program implementation experience<br />75+ years, combined<br />
  10. 10. Why me?<br />One of the TRCs<br />Built and run telehealth programs<br />Involved in telehealth since 1993<br />Dirt! (old as…)<br />
  11. 11. What do we do?<br />Build Awareness<br />Provide guidance<br />Answer questions<br />Share tools and resources<br />Provide education<br />Encourage collaboration <br />Gather regional information<br />
  12. 12. Who do we serve?<br />Hospitals<br />Clinics<br />Providers<br />Safety-net Organizations<br />Schools<br />Nursing Homes<br />Etc.<br />
  13. 13. Overview:<br />General<br />Planning<br />Operations<br />Training<br />Technology<br />Reimbursement<br />Evaluation<br />
  14. 14. What you need…<br />
  15. 15. How to find it…<br />
  16. 16. Just starting<br />Definitions<br />Information<br />Articles<br />
  17. 17. ATA<br />http://www.americantelemed.org<br />American Telemedicine Association <br />
  18. 18. HRSA<br />www.hrsa.gov/telehealth/default.htm<br />Office for the Advancement of Telehealth<br />
  19. 19. Publications<br />Telemedicine and e-Health <br />Journal of Telemedicine and Telecare<br />
  20. 20. Planning<br />Project Management<br />Business Planning/ROI<br />Needs/Readiness Assessments<br />
  21. 21. Need a map<br />
  22. 22. CTEC<br />www.cteconline.org<br />Telehealth Program Developer<br />7-step process<br />
  23. 23. GPTRAC<br />www.gptrac.org<br />Planning Process<br />Pilot<br />Business Case<br />Micro Planning<br />Macro Planning<br />Readiness<br />Evaluate<br />Expand<br />Enhance<br />Implementation Cycle<br />
  24. 24. OAT/HRSA<br />http://telehealth.muhealth.org/general%20information/TAD.html<br />
  25. 25. operations<br />Organizational Structure<br />Policies/Procedures<br />Forms<br />Staffing<br />Remote Partner Locations<br />
  26. 26. www.telehealthresourcecenter.org<br />
  27. 27.
  28. 28. Operations<br />www.telehealthresourcecenters.org <br />
  29. 29. Policies/Procedures<br />
  30. 30. Policies/Procedures<br />Example<br />
  31. 31. Forms<br />
  32. 32. Staffing<br />
  33. 33. Remote Sites<br />www.gptrac.org <br />
  34. 34. training<br />Clinical: Initial and On-going<br />Distance Education<br />Webinars<br />
  35. 35. University of Minnesota<br />School of Nursing<br />
  36. 36. Internal Training<br />Not everyone can “go” for training<br />Need to:<br />Develop comfort and understanding<br />Establish competency<br />Assure service continuation<br />
  37. 37. Nursing Training<br />www.gptrac.org <br />
  38. 38. Distance Education<br />Receiving:<br />Look around for opportunities<br />Technology allows you to stretch!<br />Options:<br />The TRCs<br />The Health Systems in your region<br />Others<br />Expect quality, and encourage it.<br />
  39. 39. Resources:<br />
  40. 40. Distance Education<br />Providing:<br />Teach your presenters<br />Engage the remote locations<br />Make accommodations to facilitate learning at the remote locations<br />Teaching aides/hand-outs<br />On-site resources<br />
  41. 41. Distance Education<br />www.gptrac.org<br />
  42. 42. technology<br />Equipment<br />Peripherals<br />Network<br />
  43. 43. Equipment<br />Videoconferencing<br />Remote Monitoring<br />Peripherals<br />
  44. 44. Videoconferencing<br />Room Units<br />Telepresence<br />Desktop <br />Web-based<br />Etc…<br />
  45. 45. Remote Monitoring<br />Home Health <br />ICU<br />Connectivity<br />What is available?<br />What is needed?<br />Integrated vs. Stand-alone<br />
  46. 46. Peripherals<br />Stethoscope<br />Otoscope<br />Examination Camera<br />Dermascope<br />Ultrasound<br />Scale<br />Etc…<br />
  47. 47. Equipment<br />Telehealth Technology Assessment Center<br />
  48. 48. Rules & Regs<br />Licensing<br />Credentialing/Privileging<br />HIPAA<br />Reimbursement<br />Liability/Risk<br />
  49. 49.
  50. 50. CTeL<br /><ul><li>Center for Telehealth & eHealth Law</li></ul>www.telehealthlawcenter.org<br />
  51. 51. Licensure<br />Physicians<br />Nurses<br />Pharmacy<br />Others…<br />
  52. 52. Credentialing<br />CMS<br />JCAHO<br />Your facility’s risk manager or attorney<br />Center for Telehealth & eHealth Law<br />
  53. 53. Privileging<br />www.jointcommission.org<br />
  54. 54. HIPAA<br />Center for Telehealth & eHealth Law<br />http://telehealthlawcenter.org/?c=181<br />
  55. 55. Reimbursement<br />CMS<br />Center for Telehealth & eHealth Law<br />State Medicaid<br />Third party payors<br />
  56. 56. CMS<br />http://www.cms.gov/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf<br />
  57. 57. CTeL<br />http://telehealthlawcenter.org/<br />
  58. 58. State Medicaid<br />
  59. 59. Other Payers<br />Just bill ‘em…<br />Call and ask<br />Check at CTeL<br />Check at ATA<br />
  60. 60. Other Payers<br />Some states have mandates for coverage<br />Otherwise…<br />Aetna<br />Blue Cross<br />Etc.<br />
  61. 61. evaluation<br />Determining the Value<br />Tracking & Collection<br />Forms<br />
  62. 62.
  63. 63. www.southwesttrc.org<br />
  64. 64.
  65. 65.
  66. 66. One at a time…<br />
  67. 67. Contact me:<br />Mary DeVany, Outreach Director<br />medevany@gmail.com<br />Toll-Free: 888-239-7092<br />www.gptrac.org<br />

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