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Becoming a great leader: Inspiring and building trust

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http://www.govloop.com/profiles/blogs/becoming-a-great-leader-inspiring-and-building-trust-with-1

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  • 1. Becoming A Great Leader: Inspiring and Building Trust July 2013 Natalie Elghossain Andrew Marshall
  • 2. Partnership for Public Service
  • 3. Center for Government Leadership
  • 4. •  Defining Trust •  Trust Frameworks •  Why Trust Matters •  Commitments to Action Agenda
  • 5. Icebreaker •  Turn to your neighbor and tell them one thing about you that they do not already know.
  • 6. Why Trust Matters •  Public Perception •  Sr. Leader Level •  Manager/Team Leader Level •  Supervisor/Peer Level “The people when rightly and fully trusted will return the trust.” –Abraham Lincoln
  • 7. Defining Trust •  In one word, what does trust mean to you?
  • 8. Defining Trust •  In one word, what does trust mean to you?
  • 9. Trust Frameworks •  Patrick Lencioni, The Five Dysfunctions of a Team •  Vulnerability, familiarity, authenticity
  • 10. Trust Frameworks •  Stephen M.R. Covey, The Speed of Trust •  Character + Competence = Credibility
  • 11. Trust Frameworks •  Patrick Lencioni, The Five Dysfunctions of a Team •  Vulnerability, familiarity, authenticity •  Stephen M.R. Covey, The Speed of Trust •  Character + Competence = Credibility •  Ken Blanchard, Trust Works! •  Able, Believable, Connected, Dependable
  • 12. Trust at Work in Government •  Department of Transportation •  Service to America Medals
  • 13. Inspiring and Building Trust •  How can you inspire trust? •  Identify your core values and live them •  Keep goals and commitments •  Seek out stretch assignments •  How can you build trust within a team? •  Icebreakers •  Recognition •  Deliver results and celebrate success
  • 14. Application •  Write down one commitment that will inspire others to trust you. •  Write down one commitment that will build trust with others.
  • 15. ourpublicservice.org