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Data in Action: How Leading Governments Measure Performance

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Over the last few years, governments at all levels have worked to make their public data more transparent to spur innovation, drive economic development, and increase overall citizen satisfaction. Called open data, this approach has many benefits, including a more efficient approach to tracking government performance. Taking advantage of technologies like Applied Programming Interfaces (APIs) and the internet, cities across the country are aligning their data with key performance metrics to meet their goals, while publicly, displaying the status of each goal. With these new data-driven insights, they are able to increase efficiencies, quickly understand what works and what doesn't, and most importantly, engage more closely with citizens to deliver better results.

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