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Negotiation.
 

Negotiation.

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    Negotiation. Negotiation. Presentation Transcript

    • :DefinitionNegotiation is an art of creatingagreement on specific issuebetween two or parties withdiffering view.
    • Basics Of Negotiation1. There must be at least two or more parties involved.2. There is a common interest between parties.3. Have definite goals and objectives.4. Allow adequate time for the process.
    • BasicElements of Successful Negotiation1. Positive Attitude2. Knowledge of the Negotiation process3. An understanding of people4. Proper hold on the subject5. Communication skills
    • Negotiation Process
    • Key steps• Identify and define the problem• Understand the problem and bring interests to the surface,• Generate alternative solutions to the problem,• Evaluate alternatives and select among them
    • Benefits ofNegotiation Avoid surprises Provide more options Provide and gain more knowledge about the subject
    • Some do not‘s• Do not over react• Do not lose temper,• Do not become over-emotional• Do not insult negotiator
    • Some does• Be professional in approach• Look confident and relaxed• Be open, sincere and honest• Show respect and value for the other side
    • :The Negotiator Must Be• Self confidence, patient, empathy.• Know when to start, stop & your bottom line.• If other party respects you they will try harder to agree with you• Aware of non-verbal communication