BYOD: Bring Your Own Device or Danger?


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Latest discourse about bottom-up initiative from employees whose bring their own (computer and mobile) device to office or utilize it for office work-related stuff.

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  • Presented for RotaractSemanggi
  • Credit to Bruce Dixon
  • To address the needs of enterprises, VMware recently unveiled the VMware Horizon Suite, a platform for workforce mobility, which consists of VMware Horizon Workspace, VMware Horizon View and VMware Horizon Mirage that connect end-users to their data, applications and desktops on any device without sacrificing IT security and control.
  • BYOD: Bring Your Own Device or Danger?

    1. 1. BYOD 1Goutama BachtiarBYOD: Bring Your Own Device or Danger?April 16, 2013T: @goudotmobiW:
    2. 2. INTRODUCTIONIntroduction
    3. 3. BYOD 3• A seasoned Advisor, Consultant, Corporate Trainer, Content Producer,Writer and Courseware Developer.• 14 years of professional working experiences that includes 12 years of ITTraining and Education Management, 9 years‟ Technology Consulting andProject Management and 8 years in IT Audit field.• Today he is wearing numerous hats: Advisor at Corporate Angel Investor„Global Innovations and Technology Platform‟, ISACA Subject Matter Expert,Head of Information Technology at Roligio Group, PMI Program Evaluator,Guest Lecturer at University of Texas at Brownsville, Prasetiya Mulya, BinaNusantara, Swiss German University as well as Contributor and Columnistin leading media: Asia Technology Site and TechWireAsia, ForbesIndonesia, DetikINET and InfoKomputer among others.Presenter Profile24 April 2013 1
    4. 4. BYOD 4• Various strategic positions he has helmed are Vice Chairman and ActingChairman, Executive Board Member, Co-Founder, Country ChannelManager, Project Lead and Group Leader.• As of now, he has delivered, hosted and involved hundreds of training,lectures, conferences, workshops, competitions, seminar, expos acrossIndonesia and outside the country• Today he also has written triple digit articles concerning ICT, management,business and finance in a variety of local and foreign, in leading media andcompanies.• Wearing his authorship hat, he has written two books and 17 courseware,majority in English. IT Audit, project management, computerized accounting,statistics app, Document Management Systems, e-learning, to name a few.Presenter Profile (cont’d)24 April 2013
    5. 5. “BYOD is one of those things that keeps IT managers awake atnight”The Age May 3 2012 (credit to Bruce Dixon)
    6. 6. BYOD 6The Story Behind• Bottom-up initiative whereby employees bringtheir mobile devices to the office and use it forwork-related activities.• Mobile devices: notebook, netbook, Tablet, cellphone (feature, smart phone), GPS.• Un-programmed, unplanned at the early stage• Company CANNOT require employee to have orbring devices to office24 April 2013 Your Logo
    7. 7. BYOD 7At those early days• Initiated by US companies mostly in InformationTechnology industry• Agreed by the company then accommodated inits policies and procedures.• Un-programmed, unplanned at the early stage• Now not only device, but app and services aswell24 April 2013 Your Logo
    8. 8. BYOD 8At those early days (cont’d)• Like or dislike, employees are already using their owndevices at work frequently (92% smart phones for workevery week, 62% at least every day and 30% at leastonce per week)24 April 2013 Your Logo
    9. 9. BYOD 9Your own footer Your LogoMilestones• Initiated by US companies mostly inInformation Technology industry• Agreed by the company thenaccommodated in its policies andprocedures.• Unprogrammed, unplanned at the earlystage24 April 2013 Your Logo
    10. 10. BYOD 10Your own footer Your LogoKey Drivers• Human needs and wants• Consumerisation of IT (lower price of gadgetand data plan)• Economic crisis (in US, Europe)• Cost saving initiatives in IT spaces• Working environment as competitiveadvantage24 April 2013 Your Logo
    11. 11. BYOD 11Latest Survey Revealed• Expands to more than 88% of enterprises in USand Europe by the end of 2013 (citing Goodlatest report)• 55% of BYOD programs are global• Employees cover all costs in 50% of BYODenvironments• Only 5% of companies won‟t support BYOD thisyear24 April 2013 Your Logo
    12. 12. BYOD 12Latest Survey Revealed (cont’d)• 33% companies strictly mandate devices usedfor work purposes and don‟t allow any type ofemployee-provided device• In 8% firms, employees to provide everything(sourcing CompTIA‟s 2nd Annual Trends)24 April 2013 Your Logo
    13. 13. BYOD 13Latest Survey Revealed (cont’d)• 50% employees report that their colleague has losta device with important data (citing Varonis)• 22% said the lost device had security implicationsfor the organization• 86% employees are “device obsessed”, using theirpersonal devices to work day and night• 44% of respondents say they use their personaldevice to work during meals!24 April 2013 Your Logo
    14. 14. BYOD 14Latest Survey Revealed (cont’d)• 81% Filipino respondents owning two/more devices,and 85% bringing it to work (citing VMWare)• 80% believer to work more efficient• 74% believes they will less-stressed at work• Lack of corporate support (only 32% receive it)• 60% will do self-repair• 52% will do extra miles (search engines etc) tointegrate the technology into the workplace24 April 2013
    15. 15. BYOD 15In the U.S. and European countries• Total BYOD and Enterprise Mobility market toreach $181 Billion by 2017 (citing MarketsandMarkets)• A compound annual growth rate of 15.17%• 60% smart phones, 47% tablets and laptops• 59 percent CIOs plan to increase mobilespending in the coming year• A BOOM is on the horizon (?)24 April 2013
    16. 16. BYOD 16What’s in in for the company?• Lower Total Cost of Ownership (TCO) in ITinfrastructure acquisition• More conducive working environment• Increase employee productivity. Really?Ask the audience!24 April 2013
    17. 17. BYOD 17What’s in it for the employee?• Utilizing their own gadgets, moresophisticated most probably. Flexibility.• More convenient while working• Any other freedom• Higher level of productivity (70% as ForresterConsulting says)24 April 2013
    18. 18. BYOD 18Things to think about• Management intention particularly CIO or ITExecutive(s)• IT Policy including but not limited to devices, ITSecurity and Information Security• IT Procedures• „Buy-in‟ within the device• Device data plan, support, and maintenance• Information privacy, confidentiality and audit24 April 2013
    19. 19. BYOD 19Things to think about (cont’d)• Network support and infrastructure• Hardware installation and testing24 April 2013 Your Logo
    20. 20. BYOD 20Employee’s Consequences• Bring devices at your own risk –employeeis responsible for keeping it safe andsecure• “Do not leave your device in the office,even if the company allows it”• “You are responsible for the appropriateuse of your personal computing device”24 April 2013
    21. 21. BYOD 21Employee’s Consequences (cont’d)• In the U.S– 110 working Americans with 50 million smart phones– While only 3% said they received a stipend– 6% said their employers paid for their smart phonesoutright (citing Cisco Systems)– 11% reported receiving some kind of smallreimbursement24 April 2013 Your Logo
    22. 22. BYOD 22Employer’s Trade-off• Companies provide device to employees tostandardize and consolidate IT support (39%)• It is more cost effective to provide devices ratherthan a stipend (31%)• More than half of enterprises allowing BYODexperienced a data breach (citing Decisive Analytics)• Only 12% of employer shut down upon the breach24 April 2013
    23. 23. BYOD 23• 9 of 10 working Americans use personal smartphones for work purposes• 40% do not use passwords to protect them(source: Cisco partner)• 51% connect to unsecured wireless networks• 48% do not disable Bluetooth discoverablemodeSecurity, Security, Security!24 April 2013
    24. 24. BYOD 24As an employee, I am responsible for…For keeping my personal devices securewhen I bring them to office12345For keeping my digital accounts secureFor what I do on when using technology at officeFor what I say and do onlineFor making good choices about when andwhere I use personal devices24 April 2013
    25. 25. BYOD 25As an employer, I am responsible for…1. Accommodate mobile application management(MAM) into mobile device management (MDM)2. Provide integration as it is critical for consistentuser experience. 66% employees use two/moredevices at work (according to Forrester)3. Pursue a range of solutions: virtual desktops(49%), custom mobile apps for businesssystems (29%) and moving business apps tocloud accessible through browser (28%)24 April 2013
    26. 26. BYOD 26• How will software licensing be managed?– Employee vs Office licensing– How are costs impacted by variousownerships models?– What about the upgrades?The questions are…24 April 2013
    27. 27. BYOD 27• Responsibility for maintenance ofemployee devices– Principal, Vendor or Employee?– Lifecycles– How much resources will company allocate?– Think over on data loss and recoveryThe questions are…(cont’d)24 April 2013
    28. 28. BYOD 28• Responsibility for maintenance ofemployee devices– Principal, Vendor or Employee?– Lifecycles– How much resources will company allocate?– Think over on data loss and recoveryThe questions are…(cont’d)24 April 2013
    29. 29. BYOD 29• To what extent will extended warranty andinsurance (if any) be mandated or optional?• How will Service Level Agreement (SLA)‟s &KPI (Key Performance Indicator)‟s bemanaged?• Ownership and responsibility for loaners andlosses?The questions are…(cont’d)24 April 2013
    30. 30. BYOD 30• How the policy of what is on employee‟sdevices be determined?– Anti virus, office automation, any other apps– Bluetooth, Wi-Fi, Flash Disk– Particular sites, upload, download– Games, social media– Office space, personal spaceThe questions are…(cont’d)24 April 2013
    31. 31. BYOD 31• Ownership on managing compatibilities,storage, viruses and security?– Employer or Employee?• Responsibility for employee devices?– Tracking expenses and costs?The questions are…(cont’d)24 April 2013
    32. 32. BYOD 32• How do company identify criteria to defineemployee personal devices requirements?– Who defines the functions specifications?– What justifies anything less than a personaldevices?– What role does price play?The questions are…(cont’d)24 April 2013
    33. 33. BYOD 33• How far do your HelpDesk services stretch?– How to manage costs?– How to resolve issues and disputes betweenemployee-owned and installed software andemployer-owned and installed software?– How to manage problem priorities?The questions are…(cont’d)24 April 2013
    34. 34. BYOD 34Do employer have theexpertise, resources andbudget to effectively managea variety of technologiesacross a variety ofplatforms?The questions are…(cont’d)24 April 2013
    35. 35. BYOD 35• More and more principals and vendorsprovides the services and solutions• Data access rights restriction or securitysoftware installation to secure companynetworkThe future is now24 April 2013
    36. 36. Thank You!Your Logo