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TELEPHONIC INTERVIEW
<ul><li>INTRODUCTION </li></ul><ul><li>Telephonic interview is becoming more popular nowadays. </li></ul><ul><li>Thanks to...
Why telephonic interview ? <ul><li>The tremendous changes in technology. </li></ul><ul><li>It is hard to arrange face-to-f...
TELEPHONE ETIQUETTE <ul><li>SPEAKING : Speak slowly and calmly into the microphone in order to be understood, speak clearl...
<ul><li>When the employer wishes to shortlist the candidates before the next round of interview, especially when the numbe...
Fixing up an interview <ul><li>There are different ways in which an appointment for the telephonic interview is fixed: </l...
PRE-PREPARATION <ul><li>Keep all your documents ready as a telephonic interviewer may call you anytime </li></ul><ul><li>S...
<ul><li>Keep  pen  and  paper  ready near the telephone to jot down the important information that the interviewer provide...
<ul><li>Keep a short list of questions about the job ready that you would like to ask the interviewer. </li></ul><ul><li>M...
BEFORE TAKING UP A TELEPHONIC INTERVIEW <ul><li>Keep the resume in front of you </li></ul><ul><li>Keep all of your employe...
<ul><li>Turn off your stereo, TV and any other potential distraction </li></ul><ul><li>Warm up your voice while waiting fo...
DO’S  <ul><li>Take telephonic interview as serious as a personal interview </li></ul><ul><li>If the call is unexpected, as...
<ul><li>Always put across the details of your experience, skills and your strong points </li></ul><ul><li>Answers need to ...
DONT’S <ul><li>Avoid/minimize distractions </li></ul><ul><li>Avoid using mobile phones </li></ul><ul><li>If using a mobile...
TIPS TO FOLLOW <ul><li>If the interview gives you a surprise call, avoid sounding perturbed </li></ul><ul><li>Appear calm ...
<ul><li>Breath deeply and relax </li></ul><ul><li>Speak slowly, clearly and with purpose </li></ul><ul><li>Avoid being lou...
<ul><li>If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’  or ‘speak loudly’. Instead say ‘I hop...
<ul><li>Don’t smoke, chew gum eat or drink anything when the interview is on. </li></ul><ul><li>Avoid mono answers- ‘yes’ ...
<ul><li>As the interviewer comes to a close, you may ask, “ when am I likely to hear from you ? ” </li></ul><ul><li>Do not...
THE FIVE P’S : <ul><li>For successful telephone interview always be: </li></ul><ul><li>Punctual  </li></ul><ul><li>Polite ...
ADAVANTAGES TO THE EMPLOYER <ul><li>Time and cost effective </li></ul><ul><li>Can check on communication skills. </li></ul...
ADAVANTAGES TO JOB ASPIRANT <ul><li>You can refer (quickly!) to your application form,  take notes – even hold on to your ...
DISADVANTAGES <ul><li>You cannot be sure who is answering the interview (more so in the case of scheduled telecoms) </li><...
QUESTIONS TO EXPECT <ul><li>Tell me about yourself ? </li></ul><ul><li>What do you know about the company ? </li></ul><ul>...
<ul><li>Tell me three adjectives that describe you? </li></ul><ul><li>Tell me about a time you had to solve a problem usin...
AFTER TELEPHONIC INTERVIEW <ul><li>After a phone interview, send a thank you note by email that recaps your best selling p...
Drawbacks  <ul><li>One obvious handicap in the telephonic interview is that you have no idea of the interviewers reaction ...
JUST KNOW THIS <ul><li>If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’ inste...
FOR A SUCCESSFUL INTERVIEW <ul><li>Go over your  resume  or write out a written data sheet on yourself. </li></ul><ul><li>...
THANK YOU
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  1. 1. TELEPHONIC INTERVIEW
  2. 2. <ul><li>INTRODUCTION </li></ul><ul><li>Telephonic interview is becoming more popular nowadays. </li></ul><ul><li>Thanks to the communication technology that helped people to get connected beyond geographical barriers. </li></ul>
  3. 3. Why telephonic interview ? <ul><li>The tremendous changes in technology. </li></ul><ul><li>It is hard to arrange face-to-face interview of candidates of candidates stationed in distant places or in foreign countries. </li></ul>
  4. 4. TELEPHONE ETIQUETTE <ul><li>SPEAKING : Speak slowly and calmly into the microphone in order to be understood, speak clearly and do not chew gum or eat. </li></ul><ul><li>LISTENING : Always turnoff all the background noise. Listen carefully to what is being said. </li></ul><ul><li>COURTESY : Maintain a calm attitude throughout the conversation, end the calls with a polite comment such as “Good bye” or “Thank you”. </li></ul>
  5. 5. <ul><li>When the employer wishes to shortlist the candidates before the next round of interview, especially when the number of applicants are high. </li></ul><ul><li>When the candidate is applying for an overseas job. </li></ul><ul><li>When the communication skill of the candidate, not other personality traits, is important for the job. </li></ul>Telephonic interview is conducted mainly in the following circumstances.
  6. 6. Fixing up an interview <ul><li>There are different ways in which an appointment for the telephonic interview is fixed: </li></ul><ul><li>The company informs you in advance the time when you would be called up on your number. </li></ul><ul><li>The company makes a surprise call. </li></ul><ul><li>You call up the company and initiate the interview. </li></ul>
  7. 7. PRE-PREPARATION <ul><li>Keep all your documents ready as a telephonic interviewer may call you anytime </li></ul><ul><li>Select a quiet, private room with a telephone or cell phone in good working condition. Battery should be preferably fully charged. </li></ul><ul><li>Prepare brief points that you would speak during the interview. </li></ul>
  8. 8. <ul><li>Keep pen and paper ready near the telephone to jot down the important information that the interviewer provides. </li></ul><ul><li>Keep a calculator and a calendar ready. </li></ul><ul><li>Keep the job ad , the resume and the cover letter that you had sent in response to the advertisement. </li></ul><ul><li>Keep ready the information on the research you have done on the company. </li></ul>
  9. 9. <ul><li>Keep a short list of questions about the job ready that you would like to ask the interviewer. </li></ul><ul><li>Make sure that you do not receive other phone calls if you know when the interview is scheduled. </li></ul><ul><li>Once you know the name of the interviewer, jot it down. </li></ul>
  10. 10. BEFORE TAKING UP A TELEPHONIC INTERVIEW <ul><li>Keep the resume in front of you </li></ul><ul><li>Keep all of your employer research materials with easy reach of your phone </li></ul><ul><li>Keep a notepad handy </li></ul>
  11. 11. <ul><li>Turn off your stereo, TV and any other potential distraction </li></ul><ul><li>Warm up your voice while waiting for the call </li></ul><ul><li>Keep a glass of water handy </li></ul>
  12. 12. DO’S <ul><li>Take telephonic interview as serious as a personal interview </li></ul><ul><li>If the call is unexpected, ask for a reschedule. Its always OK </li></ul><ul><li>You need to have enthusiasm and sound confident </li></ul>
  13. 13. <ul><li>Always put across the details of your experience, skills and your strong points </li></ul><ul><li>Answers need to be precise to the questions asked at the same time do not miss out on your strengths </li></ul>
  14. 14. DONT’S <ul><li>Avoid/minimize distractions </li></ul><ul><li>Avoid using mobile phones </li></ul><ul><li>If using a mobile phone do not switch on voice message </li></ul>
  15. 15. TIPS TO FOLLOW <ul><li>If the interview gives you a surprise call, avoid sounding perturbed </li></ul><ul><li>Appear calm and greet the interviewer pleasantly </li></ul><ul><li>Smile as you speak, as a smile helps you change your tone making it sound cheerful </li></ul>
  16. 16. <ul><li>Breath deeply and relax </li></ul><ul><li>Speak slowly, clearly and with purpose </li></ul><ul><li>Avoid being loud or too soft </li></ul><ul><li>Be assertive and confident </li></ul><ul><li>End the interview in appropriate compliments </li></ul><ul><li>Be courteous and try not to interrupt the interview </li></ul>
  17. 17. <ul><li>If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’. Instead say ‘I hope you can hear me clearly since you aren't audible to me </li></ul><ul><li>Do not let anyone else guide you while answering </li></ul>
  18. 18. <ul><li>Don’t smoke, chew gum eat or drink anything when the interview is on. </li></ul><ul><li>Avoid mono answers- ‘yes’ ‘no’. </li></ul><ul><li>Be natural and do not adopt any alien accent or style while speaking. </li></ul><ul><li>You won’t generally be asked technical questions, focus will be more on communication skills </li></ul>
  19. 19. <ul><li>As the interviewer comes to a close, you may ask, “ when am I likely to hear from you ? ” </li></ul><ul><li>Do not hang up till the interviewer has done so first. </li></ul><ul><li>Promptly send a follow-up/thank you letter, just as you would for a face-to-face interview. </li></ul>
  20. 20. THE FIVE P’S : <ul><li>For successful telephone interview always be: </li></ul><ul><li>Punctual </li></ul><ul><li>Polite </li></ul><ul><li>Professional </li></ul><ul><li>Positive </li></ul><ul><li>pro-active </li></ul>
  21. 21. ADAVANTAGES TO THE EMPLOYER <ul><li>Time and cost effective </li></ul><ul><li>Can check on communication skills. </li></ul><ul><li>Can test your ability with unexpected </li></ul><ul><li>Can get a feel of the candidate. </li></ul>
  22. 22. ADAVANTAGES TO JOB ASPIRANT <ul><li>You can refer (quickly!) to your application form, take notes – even hold on to your teddy bear for moral support . </li></ul><ul><li>You don’t need to dress up or smarten up. </li></ul><ul><li>You don’t need to spend time traveling. </li></ul><ul><li>Show talents in communication skills </li></ul>
  23. 23. DISADVANTAGES <ul><li>You cannot be sure who is answering the interview (more so in the case of scheduled telecoms) </li></ul><ul><li>They can seem to go very quickly </li></ul><ul><li>Tech skills cannot be vouched for. </li></ul><ul><li>Communication happens only through verbal means. </li></ul><ul><li>Facial expressions,attire & body language </li></ul>
  24. 24. QUESTIONS TO EXPECT <ul><li>Tell me about yourself ? </li></ul><ul><li>What do you know about the company ? </li></ul><ul><li>What would you like to know about us ? </li></ul><ul><li>Which companies have you worked for earlier ? </li></ul><ul><li>Why are you leaving your current job ? </li></ul><ul><li>What kind of salary are you looking for ? </li></ul>
  25. 25. <ul><li>Tell me three adjectives that describe you? </li></ul><ul><li>Tell me about a time you had to solve a problem using creativity ? </li></ul><ul><li>Do you have any questions for me ? </li></ul>
  26. 26. AFTER TELEPHONIC INTERVIEW <ul><li>After a phone interview, send a thank you note by email that recaps your best selling points. </li></ul><ul><li>You can also follow up to know the result of the interview. </li></ul>
  27. 27. Drawbacks <ul><li>One obvious handicap in the telephonic interview is that you have no idea of the interviewers reaction in terms of facial expression. </li></ul><ul><li>You have to mentally construct his response from the voice picture you receive of course, the interviewer also suffers from the same handicap. </li></ul>
  28. 28. JUST KNOW THIS <ul><li>If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’ instead say ‘I hope you can hear me clearly since you aren’t audible to me’. </li></ul><ul><li>Do not let anyone else guide you while answering. </li></ul>
  29. 29. FOR A SUCCESSFUL INTERVIEW <ul><li>Go over your resume or write out a written data sheet on yourself. </li></ul><ul><li>Make a list of your top five strengths . </li></ul><ul><li>Make a list of five weaknesses </li></ul><ul><li>List out your specific qualifications for the position being discussed. </li></ul><ul><li>Prepare questions for the interviewer. </li></ul><ul><li>Write down a closing statement. </li></ul>
  30. 30. THANK YOU
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