iGO eBooks - Website(s) Policies, Procedures, & Practices


Published on

Information and examples precedents for introducing polices, procedures, and practices on websites for businesses’ and originations.

Published in: Education, Technology, Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

iGO eBooks - Website(s) Policies, Procedures, & Practices

  1. 1. Website(s) -Policies,Procedures, &PracticesBY GORDON OWEN @ IGO EBOOKSIGO EBOOKS
  2. 2. INTRODUCTIONInformation and examples precedents forintroducing polices, procedures, and prac-tices on websites for businesses’ and origi-nations.
  3. 3. SECTION 1Website / User Conditions@ iGO eBooksNOTICE  Please read these terms and conditions carefully.They set out the terms under which iGO eBooks Web site(s)information, (i.e. the web site(s) and portals operated by iGOeBooks), together with the content, search facilities, directoryservices, e-mail, forums, links and other internet services pro-vided through iGO eBooks from time to time, in respect ofwhich additional terms and conditions may apply) is madeavailable to you. These terms of use apply to visitors to iGOeBooks Web site(s) information. By accessing iGO eBooksWeb site(s) information whether as a member/subscriber oras a visitor you agree to be bound by these terms and condi-tions.1. Visiting and/or Using iGO eBooks Web Site(s) If you provide any details, (including the completion of the do-nation or subscription forms), to iGO eBooks the details pro-vided by you on registration are important and must be true,correct and complete. You agree to notify us immediately ofany changes which are relevant to any information you pro-vide, or require by informing us at Error! Hyperlink referencenot valid.2. Your Personal Information2.1 We will respect your personal information and undertaketo comply with all applicable UK Data Protection http://www.ico.gov.uk/ legislation currently in force.2
  4. 4.  2.2 If you agree provide us with your details, by doing so youagree that iGO eBooks may use the personal information pro-vided by you in accordance with the notification given to youon the form above. Such use will be in accordance with our Pri-vacy Policy.    If applicable our use will however be subject toany limitations you selected or choices you made on the regis-tration form. As a visitor of our Website you agree that wemay contact you by e-mail in order to keep you informed ofany service related issues affecting your use of iGO eBooks, un-less otherwise indicating by ticking the appropriate box above. 2.3 If you are a visitor to iGO eBooks Service our use of yourpersonal information will be in accordance with our PrivacyPolicy.2.4 To view the Privacy Policy now, please see by clicking onthe image here  3. Our Obligations to visitors to iGO eBooks Web-site(s) 3.1 We will use our reasonable endeavours to maintain iGOeBooks Website(s) information in a satisfactory operating con-dition. As we cannot guarantee that this will always be thecase we do not accept responsibility for any interruptions orfailures in iGO eBooks Website(s) information or for any de-fects that may exist, or for any costs, loss of profits, loss ofdata, or consequential losses arising from your use of, or in-ability to access or use iGO eBooks Website(s) information.4. The Contents of iGO eBooks Service  4.1 iGO eBooks Website(s) information is provided withoutany warranties or guarantees unless specifically stated. 4.2 Your dealings with, and interest in, promotions, services,or merchants found on or via iGO eBooks Website(s) informa-tion are solely between you and the person with whom you aredealing unless expressly stated to the contrary by us. iGOeBooks will do its best to help you resolve the situation, butwe will not be responsible for any loss or damages that mayarise from any such dealings.4.3 We may provide or merchants and content providersfound on or via iGO eBooks Website(s) information may pro-vide links to other web sites or resources. We are unable to ac-cept responsibility for these web sites or resources, neithercan we be deemed to have endorsed their content, products orservices merely because they are accessible via iGO eBooksWebsite(s) information. 4.4 iGO eBooks makes reasonable efforts to ensure that all in-formation provided by it within iGO eBooks Website(s) infor-mation is accurate at the time of its inclusion, however, theremay be errors, inaccuracies or omissions in respect of whichiGO eBooks excludes all liability.   iGO eBooks makes no repre-sentations or warranties about the information included onthis web site, (including links to third parties web sites).   Anydecisions based on the information contained on this web siteare your sole responsibility. Where possible we have includedweb site links to both help to direct users directly to sites andto try and obtained updated details/information.3
  5. 5. 4.5 Information provided by iGO eBooks, (and especially thirdparties), does not constitute legal advice and should not be re-lied upon without taking independent advice.4.6 iGO eBooks, its affiliates, information providers or contentpartners do not provide any warranty as to the timeliness, ac-curacy or completeness of the information contained withiniGO eBooks Website(s) information.5. Nature of iGO eBooks Website(s)5.1 Whilst we recognise that the internet is not a completelysecure medium of communication, iGO eBooks will endeavourto take steps to safeguard the security of any information youinput on this web site or send to us on the internet throughyour use of the ‘privacy’ facility(ies) available via your e-Mailservice in sending data to us or receiving data from us. Thistechnology encrypts the information you input on your systembefore it is transmitted to us. iGO eBooks is not and will notbe responsible for any damages the user may suffer as a resultof the loss of confidentiality of such information.5.2 We reserve the right to suspend, restrict, or terminateyour access to iGO eBooks Website(s) information for any rea-son, including in particular if your use of iGO eBooks causesor is likely to cause the whole or part of iGO eBooks Web-site(s) information to be interrupted, damaged, rendered lessefficient or in any way impaired.5.3 In order to maintain the integrity of iGO eBooks we re-serve the right to forward contact details to the police, orother regulatory authorities where requested to do so; we mayalso forward contact details where a complaint arises concern-ing your use of iGO eBooks Website(s) information and wherethat use is deemed by us to be inconsistent with these userconditions.6. Your Obligation to Us6.1 You agree that you will only use iGO eBooks Website(s) in-formation in a manner that is consistent with these user condi-tions and in such a way as to ensure compliance with all appli-cable laws and regulations. In particular, you will not use iGOeBooks Website(s) information to transmit or post any mate-rial which is defamatory, offensive, or of an obscene or menac-ing character, or which may, in our judgement, cause annoy-ance, inconvenience or anxiety to any person.6.2 To the extent to which your use, or the use by any personwho may be authorised by you or for whom you are responsi-ble, (for example as an employer or as the parent or guardianof a child), causes loss or damage to any person, you agree toindemnify iGO eBooks immediately on demand in relation toany such losses or damages attributable to iGO eBooks, includ-ing where necessary any legal and administrative, or technicalcharges that may arise from such use.6.3 iGO eBooks Website(s) information is intended to appealto a wide range of audience and as such none of iGO eBooksWebsite(s) information is suitable for use by children. Parentsand guardians are reminded of the importance of supervisingyoung childrens use of iGO eBooks Website(s) information.4
  6. 6. Parents or guardians of children shall be responsible for theactions of any such children.        Whilst there is nothing unto-ward or inappropriate provided by us – outside forces, e.g.hackers may strive to infiltrate and post inappropriate matteras with other websites.  We will remove and report in the un-likely case of this happening but take such matters seriouslyso air this as a precaution.6.4 Where applicable, you are responsible for maintaining theconfidentiality of your username and the password assignedto you on registration. As a result, you are fully responsible forall activities which occur under them.   You must notify us im-mediately of any unauthorised use of which you becomeaware by contacting us.6.5 You are responsible for obtaining the equipment and pay-ing all telephone charges necessary to access and use iGOeBooks Website(s) information. You are also responsible formaking your own back-up arrangements in accordance withgood computing practice.6.6 You agree that the material and content contained withinor provided by Mr Gordon Owen  as part of iGO eBooks Web-site(s) information is for your use only and may not be distrib-uted commercially without our permission. You may not dis-play the contents of iGO eBooks Website(s) information orany part of them in a frame surrounded by other material notoriginated by us. Your use of IGO eBooks Website(s) informa-tion carries with it no rights in relation to copyright, trade-marks or other intellectual property rights that belong to iGOeBooks, and Owen Enterprises name(s) are trademarks andproperty of the Mr Gordon Owen.7. Limit of Liability7.1 iGO eBooks entire liability to you in respect of all mattersassociated with iGO eBooks Website(s) information shall belimited as follows:(a) Except as set out in (1) and (2) above iGO eBooks acceptsno liability for and hereby excludes any liability for any conse-quential or indirect losses, loss of profits, loss of business, lossof goodwill or any form of special damages.(b) iGO eBooks liability for direct losses shall [subject to subparagraphs (a) above] be limited to the amount actually paidby you to iGO eBooks and all conditions, warranties or otherterms whatsoever inconsistent with the provisions of this subparagraph are hereby expressly excluded.(c) Each of sub paragraphs (a) to (e) above shall be a separateand severable limitation and if any one or more of them shallprove for any reason ineffective to exclude any liability re-ferred to in the relevant sub paragraph(s) the remaining subparagraphs shall remain in full force and effect.8. Other Conditions8.1 If any provision of these conditions is held to be unenforce-able, it will not affect the validity and enforceability of the re-maining provisions.5
  7. 7. 8.2 These conditions may be amended from time to time. Anysuch amendments shall be effected by posting the amendedterms and conditions within iGO eBooks Website(s) informa-tion. Amendment to our Website information will simply bemade to the same from time to time without prior notifica-tion. Any such amendments must be obtained by reading, sav-ing printing the data. We may also in the same way extendthese conditions to include other conditions applicable to anyspecific information or service(s) offered by iGO eBooks fromtime to time.8.3 These conditions shall be deemed to be a contract made inEngland and these conditions and your use of iGO eBooksWebsite information are subject to English law and the juris-diction of the English courts.Mr Gordon Owen and iGO eBooks and all its associated workis striving to be an  Equal Opportunities Provider.The pages on this and other web site(s) are subject to copy-right © iGO eBooks 2004-13, unless other shown. Copyright : © iGO eBooks™   6
  8. 8. SECTION 2Copyright & IntellectualProperty @ iGO eBooksImportant This is a legal agreement between iGO eBooksand its associates and you including any associated iGO/iGOeBooks/Messrs G Owen & Co/Gordon Owen websites (theWebsite(s)) is/are provided by iGO eBooks. Please read the fol-lowing terms carefully. By using this website you agree to thisagreement whether or not you have read it. If you do not agreeto this, you may not access or otherwise use this Website.From time to time, iGO eBooks may modify this agreement.Accordingly, please continue to review this agreement when-ever accessing or using the Website. If at any time you do notwish to accept this agreement, you may not use the Website.You may only use the Website in accordance with the termsoutlined below. 1.   1.1  iGO eBooks either owns or is licensed to use the copy-right in the data, table, graphic, editorial or other content ofits Website pages and in the data appearing on its Websites un-less another copyright holder is credited on the relevant Web-site page.  1.2  We appreciate that our material may help to back-up yourown research or to augment your businesss/organisationspromotional activities.    You may use the iGO eBooks owned7
  9. 9. material on this Website for non-commercial use providedyou do all of the  followinga) Act within the copyright laws of England and Wales, or ofthe territory in which iGO eBooks originally published the ma-terial;  b) publish the material without any adjustment which wouldalter its meaning or bring iGO eBooks, its personnel, represen-tatives, agents, clients or the subject of the material or anyother person or entity into disrepute;  c) meet the requirements of current Human Rights legislationand Data Protection Law within Europe, (which rights may ex-tend to individuals and entities resident outside the EuropeanEconomic Area);  d) publish a credit to iGO eBooks or to a specific and relevantiGO eBooks publication or website, and to any individualnamed author, at the foot of the re-used material; and, if re-produced on a website, include a URL link to the original arti-cle or the point of entry to that Website page or to the publica-tions Website page as agreed in advance in writing with theWebsite administrator or the  Copyright Owner, iGO eBooks.  1.3  iGO eBooks may make available certain Content LicenceAgreements for the commercial re-use, translation and/or re-publishing in printed or electronic form of design and contentfrom its Website and pages.    Only a holder of a current Con-tent Licence agreement who satisfies all requirements of thatLicence agreement may re-use, translate or re-publish in anyform or medium design or content which originates on a Web-site or webpage owned or managed by iGO eBooks for com-mercial purposes. 1.4   iGO eBooks incorporates could introduce electronic water-marking, (and/or other methods), into published material.Web crawlers are employed to locate watermarked materialand to provide legal proof of its re-use. If the simple condi-tions above are not met, iGO eBooks reserves the right to pur-sue any infringement in the Courts of the country where theysuffer damage or you are likely to derive benefit.1.5  All goodwill associated with your use of the iGO eBookstrade names or marks shall inure solely to the benefit of iGOeBooks and you shall not assert any claim or ownership to anytrade names or marks or to the goodwill or reputation thereof.  All other trade marks, brand names, products and other bod-ies names all over which are cited on this Website are thetrade marks and/or property of their respective owners.  1.6  If you are unsure of the legality of your re-use of materialpublished on Websites owned or managed by iGO eBooks you8
  10. 10. s h o u l d c o n t a c t t h e C o p y r i g h t O w n e r a tiGOeBooks@iCloud.com   2    2.1  You may not transmit any unlawful, threatening, abu-sive, libelous, defamatory, obscene, pornographic, profane orotherwise objectionable material or information of any kindincluding but not limited to transmission constituting or en-couraging conduct which would constitute a criminal offence,give rise to civil liability or otherwise violate any national orinternational law.       2.2  You may not transmit any information, software, e-Mailor attachment which contains in full or in part any Virus,Worm, Trojan Horse or other harmful component.   2.3  You may not restrict or inhibit use of the Websites by anyother individual or business/organisation.   2.4  You may not post, publish, transmit, distribute or other-wise exploit any software, information or material obtainedthrough the Website of iGO eBooks and its associated sourcesother than for the purposes expressly permitted.    2.5  All individual articles, reports and other elements makingup the Website may be copyright works or protected by data-base rights. You agree to abide by all additional copyright anddatabase right notices or restrictions contained on theWebsite.   2.6  You agree to notify iGO eBooks in writing promptly uponbecoming aware of any unauthorised access to or use of theWebsite by any party.   2.7  Other than the licences granted to you under this agree-ment, you may not copy, reproduce, recompile, decompile, dis-assemble, reverse-engineer, distribute, publish, display, per-form, modify, upload to create derivative works from, trans-mit, communicate or in any other way exploit any part of theWebsite and/or the Websites material.  2.8   The Website and all the information contained thereinmay not be used to construct a database of any kind nor maythe Website be stored in its entirety or in any part in data-bases for access by you or any third party or to distribute anydatabase websites containing all or part of the Website.     9
  11. 11. 2.9  You agree to indemnify, defend and hold harmless iGOeBooks from and against any claims, actions, demands orother proceedings brought against iGO eBooks by a thirdparty to the extent that such claim, suit, action or other pro-ceedings is based on or arises in connection with your use ofthe Website and any breach by you of this agreement.    Thissection survives termination of this agreement for any suchreason.   2.10  You accept that iGO eBooks has the right to change thematerial, or information of any aspect of the Website at anytime at its sole discretion. You further accept that suchchanges result in your being unable to access the Website.  iGO eBooks may have to suspend the Website from time totime to carry out maintenance and to make upgrades.  3   3.1  Our hyperlinks The Website may include links to thirdparty websites. Such hyperlinks are included to ease the userspath through the Internet. Their inclusion cannot be taken toimply any endorsement or validation by us of the content ofthe website referred to. Hyperlinks can become out-of-dateand cease to work or they can direct users to a website pagewhose contents or use have been changed by its owner. iGOeBooks has no control over, and can therefore accept no re-sponsibility or liabilities for any losses or penalties that maybe incurred or for the accuracy of hyperlinks to third partyweb sites, or the content of such third party websites.  3.2  Your hyperlinks You may provide hyperlinks to the Web-site and pages owned and/or managed by iGO eBooks and itsassociates without the prior written consent from iGO eBooks.  Such hyperlinks may only direct users to the home page ofthe relevant website, and must display the relevant page in thesame form as this Website, without amendment orframing.     4    4.1  The material and information published on this Web-site and on all other Websites of iGO eBooks are provided onan as is basis without warranty of any kind, either expressedor implied.   iGO eBooks do not guarantee the accuracy or in-tegrity of the material or information nor its suitability for anyparticular purpose.    To the extent permitted by law, iGOeBooks excludes any liability whether in contract, tort (negli-gence) or otherwise for any incorrect or misleading informa-tion on the Website.    4.2  Errors can occur and iGO eBooks offer no assurance thatthey will be corrected.   No liability will be accepted in respectof service interruptions, nor in the event of any Viruses,Worms, Trojan Horses and other harmful components beingpresent in or transmitted by iGO eBooks systems andnetworks.   10
  12. 12. 4.3  iGO eBooks do not accept any liability for any loss of dataor software, revenue, business, profits cost or expense, or anydirect, indirect, incidental or consequential loss or damagearising out of or in connection with the use of, or the lack ofavailability of the Website or their content and/or in connec-tion with any permission, right or Licence to use the materialgiven under clause 1.2 or otherwise.     4.4  It is your responsibility to assess the value of the informa-tion and material on the Websites in the light of your ownbusiness/organisation and personal circumstances.    Websitecontent remains journalistic opinion and does not constitutelegal, financial or professional advice, and may not representthe views of the iGO eBooks, or agents. iGO eBooks attributeany non-iGO eBooks material in good faith; however, it isyour responsibility to check the attribution and rights in re-spect of iGO eBooks and non IGO eBooks material and obtainany necessary rights in respect of reproduction of any nonIGO eBooks material.   4.5  Subject to Clause 4.6, in the event that the iGO eBooks isheld liable, the total liability of iGO eBooks, (whether in con-tract, tort, negligence or otherwise), in respect of any loss ordamage arising out of or in connection with the Website shallbe limited for any one incident or series of incidents.    Thisclause does not affect your statutory rights as a consumer.  This section survives termination of this agreement for anyreason.     4.6  Nothing in this clause 4 shall exclude iGO eBooks liabilityto you for fraudulent misrepresentation by iGO eBooks or thedeath or personal injury resulting from its negligence or thatof its associates or agents.      5   5.1  No waiver by iGO eBooks of any breach of any obliga-tion arising under this agreement shall constitute a waiver ofany other breach and no failure to exercise or partial exerciseby iGO eBooks of any remedy shall constitute a waiver of theright subsequently to exercise that or any other remedy.    5.2  If any provision of this agreement is held by a court ofcompetent jurisdiction to be invalid unlawful or unenforce-able for any reason then such part will be severed from the re-mainder of this agreement, which will continue to be valid andenforceable to the fullest extent permitted by law.  5.3  This agreement constitutes the entire agreement betweeniGO eBooks and you.    All prior agreements understandingsand negotiations and representations (save for fraudulent mis-11
  13. 13. representation) whether oral or in writing are cancelled intheir entirety.   The terms of any other electronic communica-tions will not form part of this agreement.    5.4  This agreement is governed by the laws of England andWales and the parties submit to the exclusive jurisdiction ofthe English Courts.   iGO eBooks is committed to safeguardingyour privacy online. It is very important to us that you shouldbe able to use and enjoy our web sites without having to com-promise your privacy in any way.     This policy will help youunderstand how your personal information will be treated.  This policy may change from time to time so please checkback regularly.   Please keep in mind that whenever you volun-tarily disclose personal information online for example onmessage boards, through e-Mail, or in chat areas that informa-tion can be collected and used by others. In short, if you postpersonal information online that is accessible to the public,you may receive unsolicited messages from other parties inreturn.   Ultimately, you are solely responsible for maintainingthe secrecy of your passwords. iGO eBooks will NEVER com-promise your security by asking for your password online.  Please be careful and responsible when you are online.   If youhave any requests concerning your personal information orany queries with regard to these practices, please contact by e-mail to us.   Please note, your rights under the Data ProtectionAct 1998 are provided for on the forms used on this site for in-formation, donation, or subscription.   What personally identi-fiable information does iGO eBooks collect from me?    iGOeBooks collects information in several ways from differentparts of our network of web sites.   Some personal information is gathered when you send datathrough our web sites, or subscribe to publications or events. During communications, iGO eBooks asks for your name, e-Mail address, address and postcode and personal and profes-sional interests and responsibilities.    The more accurate theinformation you volunteer, the better we are able to customisethe information, support and help with can provide via ourweb sites.   Once you provide data you are no longer anony-mous to iGO eBooks you may be given a password and areable to take full advantage of our services, (which may be sub-ject to a charge to cover disbursements and administrationcosts, e.g. photo-stat copying, postages and incidental(s).   Inaddition to completing details on the form(s) on this or otherweb site(s) we may ask you for personal information at othertimes, for example when you ask to become involved in a pro-motion, liturgical, social or fundraising event run or spon-sored by iGO eBooks and when you report a problem with oneof our sites or services. If you contact iGO eBooks we maykeep a record of that correspondence. iGO eBooks also occa-sionally may ask users to complete surveys that we use for re-search purposes. Whenever iGO eBooks collects personal information we try toinclude a link to this Privacy Policy on the page in question.  12
  14. 14. Your responses help us to sell appropriate advertising spaceand so minimise the cost of our services to you or even pro-vide some of them at no charge at all.   They also enable us topersonalise services to our readers.   iGO eBooks uses cookiesas a means of offering and providing customisable and person-alised services.   However, your browser has settings that willallow you to accept all cookies, be informed as cookies arriveor reject all cookies.   The downside of rejecting all cookies isthat we are then unable to match the site content we offer youto what we know about your preferences from your previousvisits.    In addition, advertising networks that serve ads ontoiGO eBooks sites may use their own cookies.   iGO eBooks col-lects IP addresses for system administration, for independentaudit and to report aggregate information to our advertisers.  By this we can see how our sites are being used, for example,what services and facilities are popular, and how long usersspend on particular pages. This is data about our users brows-ing actions and patterns and it does not identify anyoneindividually.    When you telephone iGO eBooks, or someonewho is dealing with calls on our behalf, we may record the con-versation to ensure the security of any transaction discussed,to help us to review our quality of service and to assist in thetraining and development of the employees who take suchcalls.    How does iGO eBooks use my information?    iGOeBooks primary goal in collecting personal information con-cerning subscribers is to provide them with a customised expe-rience of our site. By knowing a little about you, iGO eBooks is able to delivermore relevant advertisements and content to you, and by dem-onstrating the quality of our users we are able to secure adver-tising funding which keeps down the costs to the users.   When delivering targeted advertisements, iGO eBooks actsmerely as the intermediaries.    Advertisers give us an adver-tisement and tell us the type of audience they want to reach,(for example, design specialists, or pump buyers in process in-dustries). We take the advertisement and display it to usersmeeting the relevant criteria.    When you join one of our e-Mail newsletter services the e-Mails you receive may includeadvertising material and links to advertisers web sites.   Thisdoes not mean that your details have been passed to the adver-tiser in question.   Furthermore, at the end of each newsletteryou will find either a hyperlink or a description of a route tohave yourself removed from further editions of thatnewsletter.    iGO eBooks undertakes research on our usersdemographics, interests and behaviour based on the informa-tion provided to us upon registration, during a promotion,from our server log files or from surveys.   We do this to betterunderstand and serve you, the user.   This research is com-piled and analysed on an aggregated basis. iGO eBooks mayshare this aggregated data with advertisers or business part-ners. We will use our best endeavours to ensure, where reason-able, that our business partners and advertising customershave effective on-line privacy policies and are registered un-der the Data Protection Act (as all of our relevant businessesare).    When you are on a IGO eBooks site and are asked forpersonal information, you may not be sharing that informa-13
  15. 15. tion with iGO eBooks alone.   Some services are offered jointlywith a partner group. In order to provide this co-branded serv-ice to you, it is necessary for us to share your personal informa-tion with those partner companies.  Promotions and competitions that run on iGO eBooks site(s)may be sponsored by companies outside the iGO eBooks ormay be co-sponsored by us and another body. Some or alldata collected during a promotion may be shared with thesponsor.   Please be aware that iGO eBooks advertisers or websites that have links on our site may collect personally identifi-able information about you. The information practices ofthose web sites linked to iGO eBooks are not covered by thisprivacy statement.   With whom does iGO eBooks share my in-formation?  iGO eBooks and its associates, or agents are prohibited by vir-tue of the Data Protection Act 1998 from disclosing any ofyour personally identifiable information except when we haveyour permission or under special circumstances, such as whenwe believe in good faith that the law requires it or under thecircumstances described below. The following describes someof the ways that your information may be disclosed.   We maydisclose your personal information to business partners orsponsors, but this is drawn to your attention prior to data col-lection. Some or all data collected during any iGO eBooks pro-motions may be shared with a sponsor. If personally identify-ing data about you will be shared, we will tell you when we col-lect the data.    If you subscribe from a site hosted by iGOeBooks, the information obtained during the purchasing trans-action, and the information you give such as your credit cardnumber and contact information, is provided to the merchantconcerned.   This is to enable transactions to take place.   Youagree that iGO eBooks and its associates, or agents have no re-sponsibility or liability for any such independent store privacypolicies.   From time to time, you may be offered the opportu-nity to receive materials or special offers from selected thirdparties.   If you opt-in to receive information from these thirdparties you are giving us permission to share your name ande-Mail and/or physical address details with them.   Under con-fidentiality agreements, iGO eBooks may match user informa-tion with third party data.   Also, iGO eBooks may disclose ag-gregated user statistics in order to describe our services to pro-spective partners, advertisers, and other third parties, and forother lawful purposes.  Finally, iGO eBooks may also disclose account information inspecial cases when we have reason to believe that disclosingthis information is necessary to identify, contact or bring legalaction against someone who may be violating iGO eBooksTerms, Database Rights or Copyright or may be causing injuryto or interference with, (either intentionally or unintention-ally), iGO eBooks rights or property, other iGO eBooks users,or anyone else that could be harmed by such activities.   iGOeBooks or its sponsors or partners bodies may, from time to14
  16. 16. time, contact you regarding our publications, services oractivities.   On some types of iGO eBooks promotions, we willask for your e-Mail address in order to update you on yourscore, entries and status. When you participate in these typesof promotions, you automatically receive promotion-relatede-Mail.   Sometimes these promotion-related e-Mail messagesmay include targeted advertisements.   From time to time iGOeBooks does rent or sell user information to other reputableorganisations as permitted under the Data Protection Act1998.   If you do not wish to allow your data to be shared, youcan choose not to use a particular service, not to participate incertain promotions or contests, or you can select to opt out ofyour information being shared on pages we ask you to com-plete and send to us.   No data transmission over the Internetcan be guaranteed entirely secure.   While we strive to protectyour personal information, iGO eBooks can neither ensurenor warrant the security of any information you transmit to usor from our online products or services, and you do so at yourown risk.   Once we receive your transmission, we make ourbest effort to ensure its security on our systems.    Copyright : © iGO eBooks™ 15
  17. 17. SECTION 3Privacy Policy @ iGOeBooksOur Commitment To PrivacyYour privacy is important to us.    To better protect your pri-vacy we provide this notice explaining our online informationpractices and the choices you can make about the way your in-formation is collected and used.   To ensure awareness wemake it available on our menu and at every point where per-sonally identifiable information may be requested.The Information We CollectThis notice applies to all information collected or submittedon iGO eBooks Website(s).    On some pages, you can orderproducts/ services/subscriptions, make requests, and registerto receive materials. The Way We Use InformationYou may view the following web pages on our site for detailedinformation 16
  18. 18. Copyright & Intellectual Property iGO eBooks- and -  Web Site  User Conditions iGO eBooks- and -  Privacy Policy iGO eBooks- and -Accessibility of Web Site(s) iGO eBooks   Our Commitment To Data Security To prevent unauthorised access, maintain data accuracy, andensure the correct use of information, we have put in place ap-propriate physical, electronic, and managerial procedures tosafeguard and secure the information we collect online.  How You Can Correct Your Information You can correct factual errors in your personally identifiableinformation by sending us a request that credibly shows error.To protect your privacy and security, we may also take reason-able steps to verify your identity before granting access ormaking corrections.How To Contact Us Should you have other questions or concerns about these pri-v a c y p o l i c i e s , p l e a s e s e n d u s a n e - M a i l a t iGOeBooks@iCloud.com or use our contact us form by click-ing on the link.  iGO eBooks contact and any other forms include aCAPTCHA, which helps combat blank form submissions andspam. A CAPTCHA is a type of challenge-response test as anattempt to ensure that the response is generated by a person.A common type of CAPTCHA requires the user to type lettersor digits from a distorted image that appears on the screen.   17
  19. 19. Our guiding privacy principlesCompliance with the Data Protection Act 1998 underlies all ofour personal information privacy practices.   We also have aset of guiding principles which govern how we use the informa-tion that we collect about you on this website.These principles areWe aim to continuously improve our website for you.   We useinformation about (and from) you to help us to do this.We give you control over the information that we hold aboutyou, who is allowed to see it and how it is used. We will not use your information for any other reason unlessyou specifically allow us to by consent; choosing to select theopt in boxes on our registration form; on our web sites; or tous via e-Mail.  We take all reasonable care to safeguard your informationthrough security policies and secure business processes. Why we collect information about your business/organisationTo provide your business/organisation with online services.Each service has different information requirements. There-fore the information we need, and what it is needed for, candiffer. For full details please refer to the terms and conditionsfor each service.To enhance or improve your businesss/organisations experi-ence on our website. When you indicate your preferencesthrough our registration forms or through your use of our site,we will use this information to personalise the site to bettermeet your businesss/organisations needs.To provide your business/organisation with informationabout voluntary sector  fundraising governance issues, andservices that we, or third parties have carefully selected, be-lieve will be of interest to your business/organisation. Yourbusiness/organisation can change your mind or ask to be re-moved or at any time through e-Mailing us, or via feedback.18
  20. 20. To keep your business/organisation information secure.    Tominimise the risk of unauthorised access to your information,we may use some of you and/or your businesss/organisations information to authenticate you when using thewebsite.How we collect information about you We collect information from you in three ways(1) Directly from you.   Sometimes we will ask you for informa-tion about yourselves/yourself, for example in our subscrip-tion form or when you make a purchase of our material on-line.(2)  From third parties: We may ask for information aboutyour Business/Organisation from third parties, for examplewhen we get authorisation for a payment you make using acredit or debit card.(3) From what your Business/Organisation do on our site.  This can show us for example which web pages you use mostand least, or which downloads are most made.    We will usethis information to personalise the site to better meet yourBusinesss/Organisations needs  Who sees your information? The information we collect through our website will be usediGO eBooks.   Exactly who sees your information depends onthe context in which you provided it and whether or not youhave opted in on the registration form.   You can change yourmind about the opt-ins at any time through e-Mailing us orour feedback facilities.Sometimes we will share your information with carefully se-lected third parties outside of iGO eBooks.    We may do thisfor the following reasonsTo provide you with a service Some of our services are pro-vided in conjunction with our business partners, and we willneed to disclose your information to them to provide you withthe services, e.g. exploring potential funders and discussingfeasibility of funding your business./organisation with grant-19
  21. 21. aid bodies.   We make it clear in the terms and conditions foreach service whether information will be passed to third par-ties or not.To provide you with information about special promotions orfacilities available.   If you have given your consent by choos-ing to opt in, we may share some of your information withcarefully selected third parties so that they can provide youwith information about products and services that may be ofinterest to your Business/Organisation.To protect Gordon Owen @ iGO eBooks, or others We mayshare your information with third parties when we believe it isnecessary to comply with the law or protect our or another per-sons rights, property, or safety.   This includes exchanging in-formation with third parties to protect against fraud and re-duce payment risks.We will only deal with third parties that we trust to act in ourclient’s best interests and who treat our client’s informationwith the same stringent controls that we apply ourselves.How long do we keep your information? How long we keep your information collected through ourwebsite depends on the context in which you provided it andwhether or not you have opted out on the subscription or pay-ment forms, e-Mail, or feedback.  Your Business/Organisationcan change its mind about the opt-ins at any time throughthese facilities available on many of our web pages.In particular We will keep your information that is necessary for us to pro-vide your Business/Organisation with a service you have re-quested or purchased through this website for as long as ittakes us to provide that service, or of simply keeping you in-formed of updates and information relevant to voluntary sec-tor, and associated business/organisations.We will keep your contact details for as long as we have yourBusinesss/Organisations consent to send you marketing in-formation and/or pass your contact details to third parties. 20
  22. 22. We will keep records of any transactions you enter into on thiswebsite for up to six years.   This is so that we can respond toany complaints or disputes that arise in that period.We will keep other information about you if it is necessary forus to do so to comply with the law.Maintaining the information we hold for youPlease note, we can only delete information about yourbusiness/organisation that we do not need to hold for legalreasons.You can request details of all the information iGO eBooksholds about you, including on this websites,and from externalsources by contacting us via e-Mail, contact us form on thiswebsite, or feedback.    We will send you an application formwhich you should complete and return, signed by two author-ised officers of your business/organisation.    The charge forthis service is £10 for each request.    You can contact us bywriting to: iGO eBooks. Owen House, Essex. UK.You can of course request at any time that we correct any infor-mation we hold about your business/organisation.A note about opt-ins You can allow us to provide you with information about prod-ucts and services that we, or third parties we have carefully se-lected, believe will be of interest to you.   We will only do thiswith your consent.    You give us your consent by choosing toopt in on your registration form.   You can change your mindand remove or add your consent at any time through the Edityour profile page.Please note Selecting to opt out on this website will not pre-vent your business/organisation from receiving informationabout specific services you have expressed an interest in.When your business/organisation choose to opt in throughthis website, this opt in will only apply to the informationstored about your business/organisation on this websitesdatabases.   If your business/organisation have provided infor-21
  23. 23. mation to a business/organisation or business related to iGOeBooks through another channel, the use of that informationwill not be affected by the opt ins you select on this website.There are some opt ins on this website that may be specific toindividual services.   These are independent of the registrationopt out and currently cannot be changed through the Edityour Profile Page.    We are actively investigating the integra-tion of these opt-ins for your business/organisations conven-ience.Please also note that the opt ins on this website cover e-mails,text and picture messaging and all other forms of electroniccommunication. Keeping your information secure We know that your privacy is very important to yourbusiness/organisation and that you take the security of yourinformation seriously.We have implemented technology and security policies, rulesand measures to protect the personal information we have un-der our control, both on and off-line, from improper access,use, alteration, destruction and loss.Here are some of the ways we protect your informa-tionAccess to our online services is protected by something called SSL 128 bit session encryption.    Encryption is the processthrough which sensitive information is scrambled before it istransmitted so that it remains private even if it isintercepted.    128-bit encryption is the strongest encryptioncurrently used commercially.   However, unless your Internetbrowser supports 128-bit encryption you will not be able totake advantage of this level of security (See the How you canhelp keep your information secure section below).Off-line, your information is kept securely in our databasesand location.    We only allow entrusted sources to access toyour information, and then only if they need it for a specificauthorised task.   The computers on which we store your infor-mation are kept in a secure environment.22
  24. 24. We do not store payment card details from this website, ex-cept those collected through the PayPal  service for the pur-pose of payments.We will take all reasonable steps to protect your information,but data can never be guaranteed 100% secure.    Please notethat we will not be liable for any breach of security unless wehave been negligent.How you can help keep your information secure As you would expect of us, we will take all reasonable meas-ures to ensure that the information you provide through ourwebsite(s) is held and managed securely.   However, there is alot that you can do to help keep your information safe not juston our website, but whenever you provide information online.Here are some simple ways you can improve the security ofyour information Use a strong (alphanumeric) password Read our advice on choosing a strong password.    This willhelp your business/organisation choose a password that willbe difficult for other people to guess but easy for you to re-member.Use a secure password hintDo not make your password hint the same as your password!  Your password hint should not give away your password tosomeone your business/organisation knows well, for examplemy road or my dogs name.Keep your password private and secureYour password is a key to your personal information and on-line identity.    Do not tell anyone your password or write itdown. If you are concerned that somebody else knows yourpassword, you can change it on our website by going to the23
  25. 25. Edit your profile page.   We recommend that you change yourpassword from time to time.Use a Secure BrowserEncryption is the process through which sensitive informationis scrambled before it is transmitted so that it remains privateeven if it is intercepted. 128-bit encryption is the strongest en-cryption currently available, but not all browser versions sup-port it.Five popular browsers that support 128-bit encryption areFirefox version 1.6 and later versions (v7.2 for Mac or later).Safari  (For Macs) version 6.0.4 and later versions.
Google  Chrome version 26.0.1410.65 and later versions.
Opera  version 11.61 and later versions.
Microsoft  Internet Explorer version 5.5 and later versions(v5.2 for Mac or later).Security upgrades for some older browser versions are avail-able. We recommend that you contact your preferred browserprovider, (or web administrator responsible for your server)for further information.How we use cookiesA Cooke is a small text file that is saved to the hard drive ofyour computer when you use a website.Our website uses both persistent and session cookies. Persis-tent cookies are cookies that stay on your computer perma-nently until you manually delete them. Session cookies deletethemselves automatically when you leave a website and go toanother one or shut down your browser.The table below explains the cookies our website uses andwhat they doOf these cookies only the Website Analytic cookie(s) can be de-activated through our website.   For the other cookies you canchange the preferences on your browser so that your com-puter does not accept cookies from our website or allow them24
  26. 26. to be updated.   Alternatively you can make your browser giveyou an accept or reject option each time our website tries tocreate or update a cookie on your computer.Please note1. Neither of these options will remove cookies that have al-ready been placed on your computer or prevent them from be-ing read. To delete existing cookies you will need to searchyour hard drive for the relevant cookie files and delete them.But please note a deleted cookie will often be replaced thenext time you visit the website that put it there. 2. If your browser is set up to reject application session cook-ies, some applications on our website will not work.3. Because the Site cookie may contain or refer to some ofyour personal information we recommend you do not registerfor our website from a publicly available computer.For more information about cookies, including how to changeyour browser settings and find and delete cookies on yourhard drive.AdSpeedWe use AdSpeed to disseminate advertisements on iGOeBooks. Cookies may be presented from AdSpeed to track thesuccess of the campaign. You can find out more about Ad-Speed cookies and privacy policy on their website.Website AnalyticsThe first time you visit our website a Website Analytic cookiewill be saved on your computer.    Some pages of our websitehave web beacons or tags coded into them, and when you visitthose pages, register or enter into certain transactions, theWebsite Analytic cookie will record that you have done so.  Over time the cookie will build up a history of the pages youvisit and the applications you use on our website.We use website meters  and e-trackers  as Website Analytictool(s).    This information, together with similar informationfrom other users, helps us learn things like what kinds of cli-ents our website attracts, which of our services and web pagesmost interest our clients, and what kinds of information/25
  27. 27. material our clients like to view.   This in turn helps us makeour website more effective and useful.The information in the Website Analytic tool(s) is/are anony-mous. It is also meaningless to anyone but us.    AlthoughDouble-Click logs the information for us, it is only allowed toprocess the information according to our instructions. No-body sees the information except us.If you would prefer us not to collect your information for web-site analytics you can opt-out by clicking here.   This will causea do not use instruction to be added to the Website Analytictool(s).      You should not delete the Website Analytic cookiefrom your hard drive because doing so will cause a new, activeWebsite Analytic cookie to be saved on your computer nexttime you visit our website.Please note that the opt-out will only work for the computerand browser you are using when you opt-out.  If you use morethan one computer or browser you will have to opt-out fromeach of them.Cookie When is it placed?  What does it contain?    When andwhy is it read?Application cookie When you first visit our website.   It is a persistent cookie that is updated continuously duringyour first and subsequent visits.All the applications used by your business/organisation whileyou are on the website(s) for example, iGO eBooks  down-loads.It does not contain any information identifying you.We read the information each time you enter an applicationon our website(s).    This allows us to personalise the applica-tions for you by serving you with content you are likely to beinterested in based on your previous use of our website(s).Site cookie When you first visit our website(s).   26
  28. 28. It is a persistent cookie that is updated continuously duringyour first and subsequent visits.Website Analytic cookie When you first visit our website(s).It is a persistent cookie that is updated continuously duringyour first and subsequent visits. Information about your activi-ties on our website. It does not contain any information identi-fying you.    We read the information each time you visit ourwebsite so that we can perform website analytics.Double-Click Spotlight advertising cookie When you see oneof our advertisements or text links on a third-party website.  Information about your business/organisations activities onour website.   It does not contain any information identifyingyou.Links to other sites   This website includes links to literally thousands of othersites to help your business/organisation and make the one-stop-shop service a truly helpful resource making it easier foryou to navigate through the Internet.    We make every effortto provide links to high quality, reputable sites but we are notresponsible for their privacy practices or, site content, or theservices they offer, nor if they do not work.Telephone callsCommunications in generally are in writing, ostensibly viae-mail.  This is essentially a online website service and there-fore communications are requested by e-mail please.  How-ever, if you call our telephone number provided on some partsof our website(s), we may record your call.   These recordingsare used for training and quality control to ensure that we con-tinuously monitor and improve our client service standards. FAQs  Copyright : ©  iGO eBooks.27
  29. 29. SECTION 4Accessibility of Website(s)@ iGO eBooksAccessibility StatementWe are committed to providing a high level of accessibility.We have developed this and other web sites to widely recog-nised standards and implemented many ease of use featuresaided below with hyperlinks to relevant helpful sources:How to resize text: in Internet Explorer on the Mac/PC go toView on the top menu bar of the browser, scroll down and se-lect Text Size, then select the required text size. For FirefoxOpera and Mac Chrome go to View in the top bar of thebrowser, then select Text Zoom, and choose the required textsize.For  Safari go to View in the top bar of the browser, thenchoose Make text bigger or Make text smaller in the drop-down.How to disable the style sheet: in Internet Explorer on theMac/PC go to Tools on the top menu bar, Internet Options,then select the Accessibility tab. Click the top three boxes inthe popup window. If you wish to attach your own style sheet,this can be done using the bottom half of this popup window.For Internet Explorer on the Mac under the Explorer menu,select Preferences, Web Browser then Web Content.In the Page Content area, clear the checkboxes next to theitems to be enabled or disabled, including the style sheet.28
  30. 30. For (Mac) under the Safari menu, select Preferences thenadvanced.   Other style sheets can be attached here.Hyperlinked text has been written to clearly describe the tar-get links, and therefore should be understandable even whenremoved from context.Both a product index list and search engine(s) have been pro-vided, and lists and links all the pages on the website.Skip links, which enable screen-reading software to bypass re-petitive navigation links, have been implemented.In general, web pages have been constructed in one, or two, orthree-column layout. The left hand column always containsnavigation menus; the middle column always contains theprincipal page content, and the right hand column (if used)contains information panels and links to other material. Visi-tors using certain screen-reading software should set that soft-ware to column detection mode.The site(s) makes extensive use of  Word  PowerPoint  Excel Movie, and  PDF Adobe InDesign and  ePub documents  forpress releases, technical documents and guides, and other in-formative material.To convert these to an accessible format please visit one of thefollowingM i c r o s o f t O f f i c e ( F o r W i n d o w s )http://www.microsoft.com/uk/support/Microsoft Office (For Mac) http://www.microsoft.com/macQ u i c k T i m e ( F o r W i n d o w s & M a c )http://www.apple.com/quicktime/what-is/1. Adobe Acrobat (For Windows & Mac):  Visit theAdobe Access website http://www.adobe.com/ or the Adobe http://www.adobe.com/acrobat Simple PDF Conversion facil-ity.Links to .doc, .docx ppt, .pptx, .pps .xls, xlsx .mov  .wmv, or .ram, .rm,  .zip,  qxp, & .pdf  .indb documents and externalweb sites generally open in a new browser window (Keyboardfunction hold Control and N simultaneously).   Access KeysAccess keys have been implemented to access the main sec-tions of this site. This is an alternative to using a mouse, orother pointing device and can be quicker than using a mouse.How to use them if you use Internet Explorer  Press and hold the alt keyPress the required letter or numberRelease the keys and press the enter keyHow to use them if you use Firefox  Press and hold the alt keyPress the required letter or number29
  31. 31. 
How to use them if you use a Mac Press and hold the control keyPress the required letter or number If you have any comments regarding the accessibility of ourwebsite please e-Mail us   Our website pages validate as HTML 4.01 transitional, accord-ing to W3C standards  Our website has been developed to Web Accessibility Initia-tive (WAI)level A standards.Copyright : © iGO eBooks™.30
  32. 32. SECTION 5About the AuthorBackground CriteriaProven background and record of over achievement  A per-sonality that is tenacious, positive, determined and very pro-fessional  Particularly successful in opening and developingnew opportunities  Actively involved in voluntary sector forover 38 years  Served on committee/executives as Chairper-son or Secretary of over 30 such groups over a decade  Suc-cessful re-developments of church premises, with introducingone of these as part of the official opening to HM The Queen Studied/organised International Youth Exchange Visits Personal sponsorship by The British Council  Organised/Co-ordinated successful public outdoor events designed to pro-vide awareness + public display / exhibition of youth clubs/organisations embracing voluntary/ statutory bodies  Devel-oper / Fundraiser, converting former part of school into youthexchange hostel  Inaugurated trust body as charity & limitedcompany  Founded/composed constitution for manygroups.31
  33. 33. Senior Advice Services Manager – Crisis At Christmas 2000Todate  Fundraising & Development Officer - London Bor-ough of Newham Swimming Club 1995-1999  (FeteChairperson/Co-Ordinator:1993-94), Friends of BarkingChurch of England School-PTA  Vice-Chairperson: BarkingAbbey School, Barking, Essex – 1997-1999  (Vice–Chair-man: 1978–79 and Chairman: 1979–85)/ 1985/87 ExecutiveOfficer Newham Youth Leaders Association  (Chairman:1983–96 & Founder Member/Director), Trustee & CompanySecretary, Newham Youth Trust (Limited) (Chairman: 1976–79), Youth & Community Worker, St. Bar-tholomews Social Club 1984 to 1985  Co–opted Member,London Borough of Newham Education Committee, YouthPanel 1983–84 and 1985–1988  Member, Newham Volun-tary Agencies Council – Children & Young People SteeringCommittee 1981/83  Founder and Developer NewhamYouth Lodge Hostel Project, 1979–83  Youth Worker &Hon.Treasurer, St. Barnabas Youth Club  Past Member, Na-tional Youth Bureau, London 1977–87 + 1999 todate ParishWarden & Acting Chairperson  Secretary/Member St Bar-tholomews District Church Council, 1977–87 & 1998 todate &Acting Chairperson  Elected Member, Newham DeanerySynod, London 1980–81 + 1982–84 + 2002 Todate  SeniorCo-Ordinator · Parish of East Ham • Night Shelter [Turn-around] Newham Renewal Programme 1998-2004.32
  34. 34. SECTION 6DisclaimerNo part of this book/eBook may be reproduced or transferredin any form or by any means, graphic, electronic, or mechani-cal, including photocopying, recording, taping, or by any infor-mation storage retrieval system, without the written permis-sion of the author.The accuracy and completeness of information providedherein and opinions or guidance, or referrals stated herein arenot guaranteed or warranted to produce any particular re-sults, and the advice and strategies, contained herein may notbe suitable for every organisation/group or individual. Theauthor shall not be liable for any loss incurred as a conse-quence of the use and application, directly or indirectly, of anyinformation presented in this work. This publication is de-signed to provide experienced guidance in regard to the sub-ject matters covered.The author has used his efforts in preparing this book/eBook.Sold with the understanding, the author is not engaged in ren-dering legal, accounting, financial or other professional serv-ices. If legal or financial advice or expert assistance is re-quired, the services of a qualified or competent professionalshould be sought. Contact can also be made to the relevantstatutory department. GO.33
  35. 35. SECTION 7Copyright & LiabilityDisclaimer© 2004-2013 by Gordon OwenAll Rights Reserved. These materials are the copyright of Gor-don Owen and any dissemination, distribution, or unauthor-ised use is strictly prohibited. No part of this publication maybe reproduced in any form or by any means, including scan-ning, photocopying, or otherwise without prior written permis-sion of the copyright holder.Liability DisclaimerBy reading this document, you assume all risks associatedwith using the advice given below, with a full understandingthat you, solely, are responsible for anything that may occuras a result of putting this information into action in any way,and regardless of your interpretation of the advice.You further agree that the Author cannot be held responsiblein any way for the success or failure of your business as a re-sult of the information presented below. It is your responsibil-ity to conduct your own due diligence regarding the safe andsuccessful operation of your business if you intend to applyany of the presentation and information in any way to yourbusiness operations.34
  36. 36. Terms of Use & Trademarks© Terms of UseYou are given a non-transferable, “personal use” license tothis product. You cannot distribute it or share it with other in-dividuals. Also, there are no resale rights or private labelrights granted when purchasing this document. In otherwords, its for your own personal use only.No part of this publication may be reproduced, stored in a re-trieval system or transmitted in any form or by any means,electronic, mechanical, photocopying, recording, scanning orotherwise, except as permitted under statute in the UK with-out the prior written permission of the Publisher.Requests to the Author/Publisher for permission should be ad-dressed to Mr Gordon Owen at iGOeBooks@iCloud.com - on-line at http://igoebooks.yolasite.comTrademarks:iGO eBooks/Gordon Owen/Messrs G Owen & Co logos, aretrademarks or registered trademarks of Mr Gordon Owenand/or its affiliates in the United Kingdom and other coun-tries, and may not be used without written permission.All other trademarks are the property of their respective own-ers. Gordon Owen is not associated with any product or ven-dor, or organisation mentioned in this book.35