Unified Competency Framework

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UCF framework presented to a large IT service company in Mumbai in 2008.. showing my thinking then on how an organization could approach organization capability recording and building.. related to PCMMI.

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Unified Competency Framework

  1. 1. Unified Skills & Competency Framework Competency Analysis Description AssessmentM Management ProbationA AssessmentRK Roles & RBSE Responsibilities Performance Result BreakdownT Management Frsr/Ltrl/Mgt Job Performance Selection X% Results Description Assessment Assessment FinancialsOR EmployeesG CustomersA ProcessesN Grades / LevelsI Y%Z InitiativeA Personality ActionsT Z%I MCF SLF IndividualON Career Model
  2. 2. Market Capability Framework Business Environment Industry Technology Suppliers / People Internal Organization Customers Resource Management Processes Business Development ProjectsTrainingStaffing
  3. 3. Assessment Framework - Competency Analysis Demonstrated capabilities from the past, including Capability to performance for delivering the business experience, education …. objectives MCF Business Background Competency SLF Ethics / Leadership ValuesPersonality traits critical for the organization from an Capabilities that foster building the organizationindividual through leadership.
  4. 4. Technology Etiquette / Process PM Culture IndustryExperience MCF Background Business Biz Dev Education Resource Management Assessment Framework - Competency Analysis Training Competency Staffing Hygiene Ethics / Values Punctual SLF Integrity Leadership Loyalty Edge Energy Energize Execute Passion
  5. 5. Etiquette Technology Culture ProcessEducatio SIEMENS n PM Industry Experien Present ce MCF Background Branding network Business Biz Dev Selling Convince Resource Management Training Instruction Design Competency Hygiene Staffing TWI /InstructorPunctualit Ethics / y Values Present SLFIntegrity LeadershipLoyalty Rajesh Input Edge Energy Energize Execute Passion •Self Initiative •Oration •Analysis •Innovate – unlimited •Oriented to Change / •Language – written •Decision Taking thinking Learning •Language - Reading •Customer focus •Result Orientation •Strategic Judgment •Self Determination •Active Listening •Siemens Values •Plan & Risk •Entreprenuership •Team Player •Quality Orientation •Coach/Mentor •Influencing •Conflict Handling
  6. 6. Applying the Framework to the organization.For Each Leaf node Describe Description Assessment Statements that define the task / Measurement /evaluation criteria for responsibility the task responsibility Description Assessment RR Grade Job Selection Probation Performance For e.g. ITIL / ISO 20000 # of CRs managed / resolved Apply change management in resolving Avg time of CR response [Scope – proposal] errors Conversion rate of CRs. For e.g. Training Presentation Present topic / subject to large audiences # of Presentation hours conducted Audience Feedback
  7. 7. Actions• Identify and finalize the leaf nodes• Describe the leaf nodes – Action / character statements – Measurement / evaluation criteria• Link grades to Organization statements• Describe all relevant roles within the organization• Link RR to Market Statements• Describe Job Descriptions using above 2• Describe Assessment frameworks for Role/JD

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