TFACTS General Information

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TFACTS General Information

  1. 1. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) TFACTS PROJECT OVERVIEW Presented By Dave Aguzzi DCS Office of Information Systems TFACTS Communication Manager State of Tennessee 1
  2. 2. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) AGENDA TFACTS Overview What is TFACTS and why are we implementing it? How are we implementing the system? Who will the system impact? Preview of sample screens Summary State of Tennessee 2
  3. 3. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) What is TFACTS? It is the name given to the SACWIS being built by Tennessee TFACTS stands for the Tennessee Family and Child Tracking System State of Tennessee 3
  4. 4. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Why are we implementing TFACTS? Real Time… Real Facts State of Tennessee 4
  5. 5. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Real Time  Capitalizes on technology by using the Internet  Is accessible real time, any time  TFACTS: • provides efficient data capture and information retrieval • enhances reporting capabilities and functionality • automates and integrates financial management functions • replaces TNKIDS and 13 other DCS legacy systems • includes spell check! State of Tennessee 5
  6. 6. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Real Facts Provides a single comprehensive view of child and family Consolidates everyone in the family into one case - Even if various family members are receiving services from different  DCS programs or different private providers  Enhances communication and decision making with Community Partners and Providers  Facilitates Child Welfare Program Management and Quality Assurance  Better matches resources to need State of Tennessee 6
  7. 7. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Real Time… = Real benefits Real Facts… = Real support of DCS vision “Leading the way for safety and permanency in the lives of children and families by championing excellence in service” State of Tennessee 7
  8. 8. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) How is the system being implemented? Collaboration was the key to designing and verifying the system. Teams of information technology staff and Subject Matter Experts (SME’s) have been responsible for developing a different functional area of the system Each team included a DRC Team Lead, DCS/OIS Business Analysts, and sub-contractors’ staff. The SME’s included DCS Central Office and Regional staff and some Provider Agency staff; they are considered experts on policy and practice What makes this implementation unique is the focus on communication and outreach, stakeholder and user readiness and proficiency, tailored reference guides and training State of Tennessee 8
  9. 9. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Implementation occurs in 5 phases: Phase I & II – Requirements Validated/System Designed (Spring 2008 – Summer 2009) Phase III – Construction ( Fall 2008 – Summer 2009) Phase IV – Acceptance Testing (Fall 2009) - Proves the developed system satisfies requirements Phase V – User training and Implementation (2009 – 2010) TFACTS is Piloted, installed and made operational in the production environment State of Tennessee 9
  10. 10. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) TFACTS milestones: 3-Year Planning Effort (Apr 2005 – Mar 2008) Business Process Mapping Requirements Definition/Documentation Request For Proposals (RFP) preparation Anticipated 30 month Development / Implementation Effort TFACTS Vendor Contract Start Date on April 1, 2008 TFACTS implementation from 2009 to 2010 1-Year Maintenance / Warranty Period after Implementation State of Tennessee 10
  11. 11. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) TFACTS Vendor Overview There are 4 main vendors contracted:  Dynamics Research Corporation (DRC) is the primary vendor sub-contracting with: Deloitte - Responsible for building the screen design specifications and coding HCL America, Inc. - Responsible for building the reports functions in TFACTS North Highland – Responsible for the Quality Assurance/ Independent Validation and Verification. They review all aspects of the process to ensure the internal project stakeholders do the job right and stay on schedule State of Tennessee 11
  12. 12. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Who will the TFACTS System impact? All users of TNKIDS and other DCS legacy systems User roles have been identified and documented and will serve as the basis for training and creation of reference materials. Training will be a combination of classroom and web-based. A training schedule will be available as we get closer to “go-live”. The emphasis of communication and training is to prepare each of you to understand the purpose and benefits of TFACTS, its functionality and impact on your work, and facilitate a smooth transition from current systems. State of Tennessee 12
  13. 13. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) How will TFACTS impact Private Providers? Private Provider staff will be TFACTS users. All provider case management activities related to the child will be captured in TFACTS. No uploads of data to TFACTS from provider systems are allowed Transfer of data from TFACTS to providers is allowed. This will occur via an electronic data file or reporting functions. DCS will not provide hardware for providers. The purchase of hardware was not part of the approved SACWIS budget. State of Tennessee 13
  14. 14. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Here is a sneak preview of some TFACTS Screens! The Home Page Assignments Case Overview * Some of the headers and labels on these screen shots are not Tennessee- specific . These are just mock-ups State of Tennessee 14
  15. 15. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) This is the Home page. You can navigate to the main areas of the system from here, along the top row. If you have work items that generate alerts, you will see them here. State of Tennessee 15
  16. 16. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) If you have a caseload, your assignments will appear here. You can then navigate to the Case Overview. State of Tennessee 16
  17. 17. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) State of Tennessee 17
  18. 18. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) You may not have a caseload based on your role. You can navigate to applicable areas of the system from the Home page. State of Tennessee 18
  19. 19. Tennessee Family and Child Tracking TRUST INTEGRITY RESPECT System (TFACTS) Summary •More information about TFACTS can be found on our website: http://www.state.tn.us/youth/tfacts.htm •Our goal for the TFACTS implementation is to ensure end users are prepared to transition to, and utilize, the system and to realize the benefits of the system to ultimately advance toward our vision. •We welcome your feedback! State of Tennessee 19

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