retail support
PROPERLY TRAINING THE NEWLY
HIRED AND EXISTING STAFF IS
ESSENTIAL TO THE COMPANIES
AS WELL AS THE EMPLOYEES...
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Interview sanjay engineer ceo and md- infinite myriaads- retail training

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Infinite Myriaads is a corporate and vocational training company offering learning solutions to Retail, Financial Services, Education, and Hospitality sectors.

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Interview sanjay engineer ceo and md- infinite myriaads- retail training

  1. 1. retail support PROPERLY TRAINING THE NEWLY HIRED AND EXISTING STAFF IS ESSENTIAL TO THE COMPANIES AS WELL AS THE EMPLOYEES. FAILURE TO PROVIDE ADEQUATE TRAINING RESULTS IN JOB DISSATISFACTION, WHICH LEADS TO HIGHER ATTRITION. THERE IS A GROWING GAP BETWEEN THE SKILLS DEMAND AND STAFF CAPABILITY IN THE RETAIL INDUSTRY, BELIEVES SANJAY ENGINEER, CEO AND MD, INFINITE MYRIAADS. LEARNING AND DEVELOPMENT THROUGH TRAINING WILL ASSIST RETAILERS IN BRIDGING THIS GAP WHICH IN TURN HELPS THEM MOTIVATING THEIR EMPLOYEES, THEREBY REDUCING THE ATTRITION LEVELS By Payal Gulati Is Your Staff Trained? WHAT KIND OF TRAINING SOLUTIONS DO YOU PROVIDE TO INDIAN RETAILERS? Our solutions help transforming frontend employees from mere salesmen into solution providers. Employees are trained in skills such as grooming, hygiene and sales, amongst other softer skills, besides awareness of the retail world. All the way, the training highlights the techniques of solutions selling with a service mindset. Infinite has also launched its inhouse education courses under “The Myriaads Academy of Excellence.” It provides an opportunity to those who work or want to work in the retail industry to harness and develop their potential. We skill such individuals in the behavioural and functional arena to ensure that they deliver their best for the employers and customers. HOW ARE RETAILERS BENEFITED FROM THESE SOLUTIONS? Partnering organisations in their learning and development plans, we 70 . IMAGES RETAIL . JULY 2013 have been successful in contributing to their success in the following areas: employees towards daily operations relevant delivery solutions pan India all through, with continuous assessments, interventions and monitoring lesser attrition levels organisation and vision for its employees towards personal and organisational success ARE YOUR SOLUTIONS CUSTOMISED ACCORDING TO EACH CATEGORY OR SEGMENT THAT RETAILERS OPERATE IN? We customise our solutions as per client requirements, target audience, training objectives and proposed training outcome. We have multilingual trainers with knowledge and expertise in client’s domain. We provide modules in regional languages. We ensure ongoing assessments, mystery audits and feedback to enable supervisors to manage their teams effectively and enhance performance. Besides, we offer unique and customised learning interventions according to the needs of the clients. ARE THE SERVICES AND PRODUCTS OFFERED BY YOU SUITABLE FOR LARGEFORMAT RETAILERS AND MOM-AND-POP STORES ALIKE? We have trained big retailers including well as small retailers such as Kalki Sarees and Addon Retail. We provide customised solutions to each and every client. HOW MUCH ONE HAS TO SHELL OUT IF THEY WANT TO ADOPT YOUR TRAINING PROGRAMMES? WHAT IS THE LENGTH OF THESE PROGRAMMES? factors such as pan India logistics owever, our programmes are very affordable to

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