Outsourced Product Development

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    Outsourced Product Development - Presentation Transcript

    1. Outsourced Product Development Service Offerings Deepak Goel (Product Manager) [email_address]
    2. SemanticSpace Group of Companies
      • In Business since 1997
      • Annual revenue of $100 Mn
      • 1200+ employees
      • 10 offices in 7 countries.
      • A track record of over 1000 successful project executions across diverse technology platforms and a strong presence in the US, Europe, Middle East & India geographies
      • Business Values and Commitment:
        • Providing high value services
        • Sharp focus on specialization
        • Developing expertise and Intellectual Property
        • Continuously innovate and provide long lasting customer benefits
      ®
    3. Every Product has Lifecycle… Team of 200+ Highly skilled Product Specialist (Developers, Tester’s, Architects, Product Managers) operates from our global low cost development centers Business Benefits 150% Business Growth 70% Maintenance Cost 40% Time to Market 60% Development Cost
    4. Key Success Stories: Our value addition to your business…
      • BoA gained market leadership in Reverse Mortgage business with uniquely developed Reverse Mortgage Calculator for distributed sales teams
      • Stone ETC gained 40% operational efficiency by developing a low cost and small scaled SCM ERP for manufacturing industry
      • VEROS reduced production issues up to 75% and extended product support for 10 products to manage 150% more customers
      • Prolifics saved 70% product maintenance cost on flagship Panther product
      • MOLI.COM won best homepage award among 50 media and entertainment portals
    5. Clients A partial list of esteemed clients whom delivered high-end technology solutions and services
    6. Product Mindset…
      • Innovation and IP focused:
      • PPM Studio:
        • EPM solution with more than 10,000 user base
        • MVC SOA Architecture
        • Available as Windows, Web and SaaS Application
      • Job-a-fair:
        • Industry’s first Job portal with social networking
        • Web 2.0 based
        • Video Conferencing
        • Natural Language Processing
      • Arsin Effecta:
        • SAP R3 Automation Tool for Testing
        • Test Accelerator Pre-built test library for SAP systems
      ARSIN EFFECTA
    7. Our Enriched IP Catalogue for Rapid Product Development
    8. We are your premier OPD partner…
    9. Delivery Manager (Offshore) Executive Sponsor Client’s Support Team Program Manager (Offshore) IT Sponsor SemanticSpace Client Technical Consultant (Onsite) Functional Consultant and Project Manager (Offshore) Functional Consultants (Offshore) Engagement Manager Project Manager Steering Committee Semanticspace Implementation Team Functional Consultant and Project Manager (Onsite) Developer (Offshore) Unique Onsite/Offshore Engagement Model
    10. Best Practices and Product Development Methodologies
      • CMMI for Product Development
        • Highly matured and quality focused product development processes adhering to industry best practices
        • Continuous improvement of Product development processes which were developed, adopted, followed with hard work of more than 10 years.
      • Agile Product Development
        • Delivering small workable features of large product solution
        • Adaptable to quick changes and priorties
        • Rapid development with regular status update with PMO and other product development team members
      • Customer Focused Product Maintenance
        • Quick update patches in case of showstopper issues
        • Regular Product upgrade cycles
        • Issues categorization into defects, enhancements, suggestions, wish list etc.
    11. Project Management: Visibility Across Project Execution
      • Project Dashboard
      • Project Charter Creation
      • Scope Management
      • Team Management
      • Work Breakdown Structure
      • Risks and Issue Management
      • Change Management
      Project Management
      • Reqmts. Management
      • Technical Specifications
      • Product Development
      • Build Management
      • Test Management
      • Defect Management
      • User Documentation
      • Release Management
      • Traceability
      SDLC Management
    12. Bank of America – Reverse Mortgage Calculator
      • Overview:
        • Reverse Mortgage is a reverse home lending option for old page people.
      • Business Problem:
        • Most of the reverse mortgage customers are located in remote location with no internet access.
        • Sales people have to operate remotely even without no internet connectivity.
      • SemanticSpace Solution:
        • Developed offline Reverse Mortgage calculator application to capture customer and asset information
        • Reverse Mortgage Calculator perform all calculations and show benefits to end users.
        • Data Synchronization from offline system to centralized online system from regional sales offices.
        • Latest update of policies and rates from online system to offline application.
      • A handy tool for sales force to promote sales
      • Used by 10,000+ remote users
      • Seamless two way automatic data synchronization
      • Huge savings on IT infrastructure
      • BoA gained market leadership in Reverse Mortgage with easy access to old age customers
      Key Business Benefits:
    13. Stones ETC. – SCM ERP for Manufacturing
      • Overview:
        • Stones ETC is a market leader in marble stones manufacturing especially in modular kitchens with workmanship strength of 400-500 people.
        • Stones manufacturing is a multi stage process requires integrated ERP between sales, material, inventory, labour, customers
        • Stones ETC evaluated multiple ERP’s and found they are too expensive and complex for majority of SME’s in this domain.
      • Business Problem:
        • Delayed Deliveries, low resource utilization, poor inventory management
        • High product cost to customer due to high raw material wastage.
      • SemanticSpace Solution:
        • SemanticSpace offered to develop a specialized SCM ERP for this domain considering the business needs of SME’s.
        • The product is well integrated with CRM, Inventory Management, Time sheet system, Delivery management, and Microsoft Great plains.
        • Unique raw material wastage calculation module to minimize the wastage of costly raw material
      • Key Business Benefits:
      • 70% cost saving against any off-the-shelf ERP product implementation
      • Product designed consider specific domain needs
      • High customer satisfaction and Price leadership due to low raw material wastage
      • Optimal resource utilization
      • Automated and Integrated processes
    14. VEROS – Real Estate Management Solution
      • Overview:
        • Veros is a predictive technology software company developing automated enterprise analytics and decision applications for financial services industries .
      • Business Problem:
        • Dissatisfied customers from production support provided by third party vendor.
        • Most of the issues are long pending, repetitive and side defects.
      • SemanticSpace Solution:
        • Analyzed current product support and maintenance model.
        • To start with, SSTL started providing technical support for one product
        • Streamlined Development and Production patch process
        • Applied ‘FIRST TIME RIGHT’, ‘FIX THE ROOT CAUSE’ and ‘ANALYZE IMPACT BEFORE CHANGE’ principles
        • Currently providing massive 24*7 technical support on L1, L2 and L3 model to forty vendor locations.
      • Improved customer satisfaction from Product Support
      • Product Maintenance cost reduced up to 70%
      • 150% business growth in 1 year
      • Published knowledgebase for self troubleshooting
      • Less and reduced rework
      • Stable Product
      Key Business Benefits:
    15. Prolifics - Panther
      • Overview:
        • Prolifics Panther is a cross-platform and Rapid application development platform for software developers to develop small to medium size cross platform software applications .
        • Prolifics has a customer base of 3000+ companies using Panther for their Rapid software development.
      • Business Problem:
        • Affected core development due to lots of product maintenance requests.
        • Loosing competitive edge due to evolving gap with latest technology.
        • High Product maintenance cost as highly paid core developers are involved in product maintenance.
      • SemanticSpace Solution:
        • SemanticSpace procured and executed product maintenance from offshore Development centre.
        • SemanticSpace signed 3 yrs product maintenance contract with Prolifics to provide continuous product support
        • SemanticSpace developed specialized Panther specialist team
      • Gaining competitive advantage by keeping core team focus on core product development
      • Up to 70% reduction in product maintenance cost
      • Long term business partnership
      Key Business Benefits:
    16. Moli.com – Best Homepage Award
      • Overview:
        • Moli.com is a media and entertainment portal for youngsters, mid-age professionals and kids (Molikids.com) .
        • The portal supports three languages: US English, Japanese, Dutch with 600,000 registered users.
      • Business Problem:
        • Traditional development methodology.
        • Dull look and feel, poor SEO, low visitor re-visit ratio.
        • Broken links, Poor performance, data security issues.
      • SemanticSpace Solution:
        • Transformed traditional development to CMS controlled development environment through open source CMS TYPO 3.
        • Re-designed complete portal, web 2.0 compliant, SEO optimization
        • Performance, broken links, load balancing across multiple servers
      • Moli.com won best home page award
      • User base increased from 10,000 users to 600,000 users
      • More site visit rate with repeated users
      Key Business Benefits:
    17. ?
    18.  
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