Outsourced Product Development - Presentation Transcript
Outsourced Product Development Service Offerings Deepak Goel (Product Manager) [email_address]
SemanticSpace Group of Companies
In Business since 1997
Annual revenue of $100 Mn
1200+ employees
10 offices in 7 countries.
A track record of over 1000 successful project executions across diverse technology platforms and a strong presence in the US, Europe, Middle East & India geographies
Business Values and Commitment:
Providing high value services
Sharp focus on specialization
Developing expertise and Intellectual Property
Continuously innovate and provide long lasting customer benefits
®
Every Product has Lifecycle… Team of 200+ Highly skilled Product Specialist (Developers, Tester’s, Architects, Product Managers) operates from our global low cost development centers Business Benefits 150% Business Growth 70% Maintenance Cost 40% Time to Market 60% Development Cost
Key Success Stories: Our value addition to your business…
BoA gained market leadership in Reverse Mortgage business with uniquely developed Reverse Mortgage Calculator for distributed sales teams
Stone ETC gained 40% operational efficiency by developing a low cost and small scaled SCM ERP for manufacturing industry
VEROS reduced production issues up to 75% and extended product support for 10 products to manage 150% more customers
Prolifics saved 70% product maintenance cost on flagship Panther product
MOLI.COM won best homepage award among 50 media and entertainment portals
Clients A partial list of esteemed clients whom delivered high-end technology solutions and services
Product Mindset…
Innovation and IP focused:
PPM Studio:
EPM solution with more than 10,000 user base
MVC SOA Architecture
Available as Windows, Web and SaaS Application
Job-a-fair:
Industry’s first Job portal with social networking
Web 2.0 based
Video Conferencing
Natural Language Processing
Arsin Effecta:
SAP R3 Automation Tool for Testing
Test Accelerator Pre-built test library for SAP systems
ARSIN EFFECTA
Our Enriched IP Catalogue for Rapid Product Development
We are your premier OPD partner…
Delivery Manager (Offshore) Executive Sponsor Client’s Support Team Program Manager (Offshore) IT Sponsor SemanticSpace Client Technical Consultant (Onsite) Functional Consultant and Project Manager (Offshore) Functional Consultants (Offshore) Engagement Manager Project Manager Steering Committee Semanticspace Implementation Team Functional Consultant and Project Manager (Onsite) Developer (Offshore) Unique Onsite/Offshore Engagement Model
Best Practices and Product Development Methodologies
CMMI for Product Development
Highly matured and quality focused product development processes adhering to industry best practices
Continuous improvement of Product development processes which were developed, adopted, followed with hard work of more than 10 years.
Agile Product Development
Delivering small workable features of large product solution
Adaptable to quick changes and priorties
Rapid development with regular status update with PMO and other product development team members
Customer Focused Product Maintenance
Quick update patches in case of showstopper issues
Regular Product upgrade cycles
Issues categorization into defects, enhancements, suggestions, wish list etc.
Project Management: Visibility Across Project Execution
Project Dashboard
Project Charter Creation
Scope Management
Team Management
Work Breakdown Structure
Risks and Issue Management
Change Management
Project Management
Reqmts. Management
Technical Specifications
Product Development
Build Management
Test Management
Defect Management
User Documentation
Release Management
Traceability
SDLC Management
Bank of America – Reverse Mortgage Calculator
Overview:
Reverse Mortgage is a reverse home lending option for old page people.
Business Problem:
Most of the reverse mortgage customers are located in remote location with no internet access.
Sales people have to operate remotely even without no internet connectivity.
SemanticSpace Solution:
Developed offline Reverse Mortgage calculator application to capture customer and asset information
Reverse Mortgage Calculator perform all calculations and show benefits to end users.
Data Synchronization from offline system to centralized online system from regional sales offices.
Latest update of policies and rates from online system to offline application.
A handy tool for sales force to promote sales
Used by 10,000+ remote users
Seamless two way automatic data synchronization
Huge savings on IT infrastructure
BoA gained market leadership in Reverse Mortgage with easy access to old age customers
Key Business Benefits:
Stones ETC. – SCM ERP for Manufacturing
Overview:
Stones ETC is a market leader in marble stones manufacturing especially in modular kitchens with workmanship strength of 400-500 people.
Stones manufacturing is a multi stage process requires integrated ERP between sales, material, inventory, labour, customers
Stones ETC evaluated multiple ERP’s and found they are too expensive and complex for majority of SME’s in this domain.
High product cost to customer due to high raw material wastage.
SemanticSpace Solution:
SemanticSpace offered to develop a specialized SCM ERP for this domain considering the business needs of SME’s.
The product is well integrated with CRM, Inventory Management, Time sheet system, Delivery management, and Microsoft Great plains.
Unique raw material wastage calculation module to minimize the wastage of costly raw material
Key Business Benefits:
70% cost saving against any off-the-shelf ERP product implementation
Product designed consider specific domain needs
High customer satisfaction and Price leadership due to low raw material wastage
Optimal resource utilization
Automated and Integrated processes
VEROS – Real Estate Management Solution
Overview:
Veros is a predictive technology software company developing automated enterprise analytics and decision applications for financial services industries .
Business Problem:
Dissatisfied customers from production support provided by third party vendor.
Most of the issues are long pending, repetitive and side defects.
SemanticSpace Solution:
Analyzed current product support and maintenance model.
To start with, SSTL started providing technical support for one product
Streamlined Development and Production patch process
Applied ‘FIRST TIME RIGHT’, ‘FIX THE ROOT CAUSE’ and ‘ANALYZE IMPACT BEFORE CHANGE’ principles
Currently providing massive 24*7 technical support on L1, L2 and L3 model to forty vendor locations.
Improved customer satisfaction from Product Support
Product Maintenance cost reduced up to 70%
150% business growth in 1 year
Published knowledgebase for self troubleshooting
Less and reduced rework
Stable Product
Key Business Benefits:
Prolifics - Panther
Overview:
Prolifics Panther is a cross-platform and Rapid application development platform for software developers to develop small to medium size cross platform software applications .
Prolifics has a customer base of 3000+ companies using Panther for their Rapid software development.
Business Problem:
Affected core development due to lots of product maintenance requests.
Loosing competitive edge due to evolving gap with latest technology.
High Product maintenance cost as highly paid core developers are involved in product maintenance.
SemanticSpace Solution:
SemanticSpace procured and executed product maintenance from offshore Development centre.
SemanticSpace signed 3 yrs product maintenance contract with Prolifics to provide continuous product support
SemanticSpace developed specialized Panther specialist team
Gaining competitive advantage by keeping core team focus on core product development
Up to 70% reduction in product maintenance cost
Long term business partnership
Key Business Benefits:
Moli.com – Best Homepage Award
Overview:
Moli.com is a media and entertainment portal for youngsters, mid-age professionals and kids (Molikids.com) .
The portal supports three languages: US English, Japanese, Dutch with 600,000 registered users.
Business Problem:
Traditional development methodology.
Dull look and feel, poor SEO, low visitor re-visit ratio.
Broken links, Poor performance, data security issues.
SemanticSpace Solution:
Transformed traditional development to CMS controlled development environment through open source CMS TYPO 3.
Re-designed complete portal, web 2.0 compliant, SEO optimization
Performance, broken links, load balancing across multiple servers
Moli.com won best home page award
User base increased from 10,000 users to 600,000 users
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