DYMO Endicia & GoECart Free Shipping Webinar

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Today’s online customers expect free shipping — but aside from lower margins, how does this affect e-tailers? By attending a free one-hour webinar, e-tailers can learn how their companies can actually thrive while still providing exceptional customer service, competitive shipping rates and fast delivery.
GoECart has partnered with DYMO Endicia® to offer an information-packed webinar that will provide internet retailers with data, real life experiences and solutions. Attendees will not only learn what to look for in an ecommerce and order management solution, but also how to access US Postal Service features and rates, what the market trends are in small parcel shipments, and when to use the Postal Service to save time and money on shipping.

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DYMO Endicia & GoECart Free Shipping Webinar

  1. 1. How to Compete in theEra of Free ShippingPresented by DYMO Endiciaand GoECartChris Janus Manish ChowdharyBusiness Development Founder and CEODYMO Endicia GoECartwww.dymoendicia.com www.goecart.com
  2. 2. Overview Introduction The Shipping Scene in 2012 The USPS Advantage GoECart 360 – Retail Platform
  3. 3. Who is DYMO Endicia?• Leading Electronic Postage provider • Customers have printed over $8 billion in postage • $1.5B+ in 2011!! • Over 25 years of experience • Over 180 integrated partners• The first company with: • Electronic Delivery and Signature Confirmation for First Class Mail Parcels • Automated customs forms & integrated APO/FPO forms • USPS Priority Mail Flat Rate and Regional Rate boxes
  4. 4. Print USPS Shipping Labels Prepaid labels Hidden postage amounts All USPS® mail classes Electronic Delivery Confirmation™ & Signature Confirmation™
  5. 5. The Shipping Scene In 2012
  6. 6. Shipping Scene, 2012• eCommerce on the rise – Q4 2011: 9th straight quarter growth – 5th quarter double-digit growth• Lightweight dominates ecommerce – Top performing categories (≥ 18% growth Q4 to SPLY):  Digital content & subscriptions  Jewelry & watches  Consumer electronics  Toys and hobbies  Computer software• Trend is free shipping – 52% of sales in Q4 2011 vs. 49% SPLY Internet Retailer 2012
  7. 7. ‘Free’ – The New Price• Nearly 3/4 (73%) of shippers consider free shipping “somewhat important” or “very important.”• Major decision factor for consumers 73% comScore data 7
  8. 8. The USPS® Advantage
  9. 9. The USPS® Advantage Ship to US territories with domestic rates Ability to ship to APO’S, FPO’s, and Post Office™ Boxes No minimums, no certifications or audits Invisible postage amounts for USPS shipments Data entry scans on USPS parcels Integrated customs forms as part of the label for USPS shipments Free Carrier Pickup™ Reduced rate insurance Eliminates surcharges for fuel, delivery area, address errors etc.]3
  10. 10. Priority Mail® (2-3 day delivery) 1. Zone-based – Ideal for shipping lightweight packages 2. Flat Rate Box – Ideal for shipping dense packages long distances 3. Regional Rate Box – Ideal for shipping dense packages short distances Pickup FREE Delivery Confirmation Saturday and residential delivery Packaging from the USPS
  11. 11. Priority Mail Price Advantage Carrier Priority 3lb Package to zone 2 Ground Mail® Base Rate (zone averaged) $5.45 $5.24 Residential Surcharge $2.55 $0.00 Extended Delivery Area Surcharge $3.00 $0.00 Fuel Surcharge (8.5%) $0.94 $0.00 Subtotal $11.00 $5.24 Address Correction $11.00 $0.00 Total $22.94 $5.24
  12. 12. High Volume Incentives Commercial Plus™ Pricing • Saves avg. 13.6% over retail for Priority Mail® and avg. 24% over retail for Express Mail® • Lower minimums Negotiated Service Agreements Commercial Plus Products: • Critical Mail • Commercial Plus Cubic pricing
  13. 13. The Internet Postage Advantage
  14. 14. Internet Postage Saves You Money  Instant savings • Commercial Base Pricing • Flexible, low-cost monthly subscriptions  Leverage existing hardware and software setups • Minimal up front capital needed • Faster implementation and ROI  Convenient Support For All USPS services • Integrated customs forms for internationals • Stealth/hidden postage values • No permits, daily minimums or USPS audits required  Automated Package Processing • Integration with a variety of business software programs • Streamlines the USPS shipping process
  15. 15. Use All the Tools That You Have • USPS services • Rate comparison • Database integration • Batch printing • High speed printing • International/integrated forms • Carrier pick up • SCAN • Partner integrations
  16. 16. GoECart 360 – Multichannel Retail Platform
  17. 17. Serious Ecommerce is Hard!
  18. 18. Multi-Channel Ecommerce: CriticalSuccess Factors 99.9% Reliability & On-Demand Scalability Web Content Order Entry & Role-Based Security & PCI Compliance SEO & SEM Contact Center Management Processing Online Payment, Continuous Innovation Product Catalog Inventory Management Marketplaces & Shipping & Management CSEs Taxes Fulfillment Shopping Cart Social & Checkout Networking Personalization (Pick/Pack/ Ship/Drop Ship) Email Marketing Purchasing and Merchandising Mobile (Targeted 1:1) Returns Site Search & International Transactional Reporting & Guided (Markets & Customers) E-mails Analytics Navigation
  19. 19. Too Many Systems to Manage & Integrate Storefront Order Shipping and CRM Finance / Solutions Management Fulfillment Accounting System (OMS) Yahoo Stores! $ Dydacomp $ ShipWorks $ Sugar CRM $ QuickBooks $ (M.O.M.) Magento $$ StoneEdge $ ShipRush $ Salesforce.com PeachTree $ $$ Marketlive $$$$ CoLinear $ TrueShip $ Sage $$ (ACT or Sage $$ Saleslogix) Demandware OrderMotion $$$ Harvey Soft. $$ Microsoft Microsoft $$$ $$$$ Dynamics $$$
  20. 20. (Additional) Best of Breed StorefrontTechnologies Site Search and Transactional Search Engine Marketplaces Ratings and Personalization Guided Emails Optimization Integration Reviews Navigation Search Spring $ MailChimp $ WordTracker $ Channel PowerReviews 4-Tell $$ Intelligence $$ $$ Nextopia $$ SilverPop $$ Keyword Channel Advisor BazaarReviews Baynote $$$$ Discovery $ $$$ $$$$ SLI Systems $$$ BlueHornet $$$ Mercent $$$ MyBuys $$$$ Endeca $$$$ StrongMail $$$$ MonsoonWorks Certona $$$$ $$$
  21. 21. Introducing GoECart360°The Ultimate All-in-One SaaS Ecommerce Suite
  22. 22. Free Shipping Combat Strategies • Include Shipping Charges in the Price of the Product • Free Shipping Threshold • Free Shipping Membership (e.g. ShopRunner, Amazon Prime) • Ship a Subset of Items for Free • Flat Rate Shipping (e.g. $9.95 per order) • Other Options • Explore all potential carriers and services including hybrid shipping (e.g. FedEx SmartPost, InXpress, UPS Mail Innovations) • Ad supported shipping (e.g. AdShip) • Vendor discounted shipping • Pick up from store • Drop ship • Free upgrades • Audit your carrier bills or outsource it • Eliminate double shipping
  23. 23. GoECart’s Thriving Partner Ecosystem (partial list) 23
  24. 24. Comprehensive Shipping Support • Flat Rate (custom tables based on total or weight) • Free Shipping • Real-time Carrier Rates – UPS, FedEx, USPS (via DYMO Endicia), DHL, Canada Post • Dimensional Weights and Multi-Piece Items Supported • Support for Domestic and International Shipping 24
  25. 25. GoECart’s Endicia Integration • Service Selection and Rate Calculation • Address Verification • Purchasing Postage • Shipping Options Selection • Generating/Printing USPS Shipping Labels
  26. 26. Best-in-Class Persistent Shopping Cart
  27. 27. New Customer Checkout
  28. 28. Preemptive Address Verification
  29. 29. Award-Winning One Page Checkout
  30. 30. Online Order Confirmation
  31. 31. GoECart 360 Administration Panel
  32. 32. Sales Orders – List View
  33. 33. Sales Order Details
  34. 34. Generate Shipping Label
  35. 35. Print USPS Shipping Label Prepaid labels Hidden postage amounts All USPS® mail classes Electronic Delivery Confirmation™ & Signature Confirmation™
  36. 36. Fully Integrated Order Fulfillment Process
  37. 37. Built-In Rich Transactional Emails
  38. 38. Why GoECart 360? 1 All-in-One Ecommerce Suite that Empowers you to Manage Your Entire Business. 2 Same Powerful Tools and Rich Features used by the Top 500 Internet Retailers. 3 Enables True, Multi-Channel Ecommerce. 4 On-Demand SaaS solution – No IT Required! 5 Drives Growth on the Front-End and Efficiencies in your Back Office Operations. 6 Provides an Intelligent, 360-Degree View of your Business.
  39. 39. Questions?Chris Janus Manish ChowdharyBusiness Development Founder and CEODYMO Endicia GoECartwww.dymoendicia.com www.goecart.com800-576-3279 x140 877-243-3612sales@endicia.com sales@goecart.com

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