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Cost Reduction Services

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Summary of cost reduction services we provide to businesses of all sizes.

Summary of cost reduction services we provide to businesses of all sizes.

Published in: Business, Technology

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  • 1. Overview of Cost Reduction Solution (CRS) Services By Greg Robin
  • 2. Presentation Agenda  Firm Overview  Who Needs Our Services  Solution Development Approach  Advisory Experience & Expertise  Typical Engagement Timeline  Customer Success  Pricing  The QuickStart Package Option  Contact Information 2
  • 3. Firm Overview Productivity Advisors is a technology consultancy that advises Fortune 5,000,000 companies on how to reduce costs and improve business processes using web-based (SaaS), technologies and applications. Our Goal: Deliver the insights and advice necessary to help our clients achieve greater business profitability. 3
  • 4. Who Needs Our Services Does your organization suffer from any of these cost related issues?  Project & cost over-runs  Inefficient customer care and support  Accurate time tracking and billing  Ineffective team collaboration Would you like your business processes and systems to enable?  Shortened and better coordinated sales cycles  Better understanding of expenditures  Easy viewing of the organization’s key performance indicators (KPIs)  Improved data and version collaboration – e.g., getting teams “on the same page”  Timely problem solving and decision making 4
  • 5. Who Needs Our Services (cont.) Whether your role is Business, IT or some combination, we can assist your organization implement a cost reduction solution that will help you be more productive, efficient and ultimately more profitable. 5
  • 6. Advisory Experience & Expertise Vendor selection experience (enterprise & on-demand)  Business Management: Business Intelligence (BI), Customer Relationship Management (CRM), Accounting/ERP and Project & Resource Management  Collaboration: File Management and Knowledge Management  e-Commerce: Chat, Content Management (CMS), E-Mail Service Providers, Payment Systems, Web Analytics and Website Development Configured & custom solution delivery expertise (web-based)  QuickBase for custom database development, CRM and project management  Google Apps for business collaboration and productivity  Salesforce.com for CRM, Marketing Automation & Support  BaseCamp for streamlined project management  Zoho for CRM, HR and project management 6
  • 7. Solution Development Approach Envisioning a system (defining requirements)  What costs are you looking to reduce? what is your business issue?  Have you “documented” your business requirements as a business story?  What capabilities are critical to your organization? Delivering a solution (implementation)  Design: define the feature functionality of the system - e.g. what will be built  Integration considerations: determine integration needs and options  Vendor selection: do cost effective solutions exist in the marketplace?  Development: configure/customize an existing solution vs. custom build  Deployment: deliver in a phased roll-out and iterate (v1, v2) with stakeholders After initial deployment (support & maintenance)  Develop training materials and system documentation for large scale roll-out  Set-up a maintenance & support plan  Prioritize future enhancement efforts  Audit system usage (back-up procedures, account size, provisioned users) 7
  • 8. Typical Timeline for a Solution Standard project tasks (time is duration, not effort)  Team interviews and questionnaire intake (1 week)  Development of business requirements (1 week)  Data analysis (1 week)  Prototyping a solution (1 week)  Iterative development (2-4 weeks)  Deployment planning (1-2 weeks)  Deployment & Training (2-3 weeks) 8
  • 9. Customer Success 9
  • 10. Pricing & Services Offered We work with your business team to develop a phased, budgeted approach. Of course, project time estimates are always approximate and depend on the complexity of scope, timing and deliverables.  Fee structure options:  Time & materials: For situations where business requirements are not refined, we define engagements by phases/milestones, billed hourly  Fixed bid: With adequate requirements from our Clients, we can provide a fixed bid proposal  Retainer relationships: Some Clients require a longer term relationship, structured to their particular needs (weekly/monthly)  Services offered:  Advise & coaching: Hourly relationships (5 or more hrs) to help your team select vendors, do basic configurations, develop training, produce documentation or help with organizational adoption  Analysis & prototyping: Situations where clients are not sure of the size of scope, we can help you determine what to deploy and when  Custom development: Engagements where we do discovery, design, development and delivery of customized or custom solutions 10
  • 11. The QuickStart Package Option Productivity Advisors offers QuickStart packages, of 20 hours of consulting time, for several, web-based solutions like Intuit’s QuickBase, Google Apps, Zoho and Salesforce.com’s products. QuickStarts are an excellent choice for jumpstarting your team’s project to deploy web-based applications:  Determine business requirements (problem to be solved)  Initiate data analysis (data structures, relationships and data clean-up)  Prototype a solution  Start iterative development, independent or alongside your team 11
  • 12. Contact Greg Robin, Founder & Principal email: greg@productivityadvisors.com phone: 415.935.1776 web: http://productivityadvisors.com blog: http://gregrobin.com twitter: 4productivity Thank you for your interest in 12