Leading Technology In Libraries

Slide 1: Leading Technology in Libraries Gina Millsap EXECUTIVE DIRECTOR

Slide 2: The first tech prez?

Slide 4: Technology Timelines

Slide 5: Technology Timelines Born November, 1954 Born October, 1955 Leaves Harvard. “D” in Information Science 101, Founds Microsoft. UMC School of Library and Information Science Releases Windows 2.0, becomes a billionaire Head of computer services, Daniel Boone Regional Library Releases Windows NT, now richest man in U.S. Head of technical/end user support for COIN Steps down from day-to-day role at MS to focus on Focus on keeping libraries education (including libraries) & relevant through digital branch & health customer focused initiatives

Slide 6: What’s she talking about? “These have been in almost constant use. How can a child learn the geography of a country better than by pictures of its scenes, its people and its buildings?”

Slide 7: Why is technology important? Keeps us Manage operations relevant more efficiently e serv us to ways s Allow mers in to them Expands and enhances l o cust aningfu information resources e ost m Expands ou m rr each

Slide 8: Barriers Don’t know STOP STOP Fad?!? STOP No time STOP No staff STOP Overwhelmed STOP Afraid Money, money, STOP Questions STOP money, money, money, money…

Slide 9: Boss as barrier

Slide 10: Library Director 2.0 • Less hierarchy • Trust staff • Transparency • Involve all levels of staff • Explain decisions

Slide 11: Library Director 2.0 • Structured for quick decisions & implementation • Train staff • Allow play time • LISTEN - LISTEN - LISTEN • Offer structures for feedback

Slide 12: Library Director 2.1 • Focus on what matters most to customers • Put your money where your mouth is • Seek resources elsewhere • Organize around the work

Slide 13: Library Director 2.1 • Avoid one-size-fits-all • Treat staff as customers • Build your leadership team • Understand the context • Data-based decision making

Slide 14: People not stuff

Slide 15: People not stuff

Slide 16: Asking the right questions • What are the top 5 things we need to preserve? Why? • What are the top 3 things we need to change? Why? • What are the barriers to doing your best work?

Slide 17: Asking the right questions • What makes you feel valued? • What do you most hope I do as the director? • What are you most concerned I might do as the director?

Slide 18: Organizational Priorities • Customer Service • Valuing Staff • Programs, services, collections, infrastructure • Leadership • Organizational Development

Slide 20: That vision thing All library services available at the digital branch. Create new, fun and cutting edge experiences for library customers utilizing rapidly growing interactive components of the web environment (MySpace, Second Life, YouTube, instant messaging, etc.) For many customers, our online services are the preferred way of using the library. For some, it is their library.

Slide 21: Leadership

Slide 22: Gina Millsap gmillsap@tspcl.org gjmillsap.wordpress.com